# Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Procare Solutions the right School Management solution for you? Explore 2807 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2807)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Reviews of Procare Solutions

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

YM

Yanaida M

DirectorChild Day Care Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The platform streamlines many operational aspects of managing a daycare with its robust features. While there are a few areas for improvement, particularly concerning integration and communication enhancements, the benefits significantly outweigh these drawbacks.“

April 9, 2026

JS

Jennifer S

Family CoordinatorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I especially don't like how there is so many times where a parent clocks their children out on our kiosk that is synced with the desktop version of Procare but yet it does not show on the teacher's iPads which use Procare Connect so our numbers which is important for ratios are not always matching.“

November 12, 2025

JS

Jamie S

DirectorEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“It streamlines daily operations by combining attendance, billing, payroll, and reporting into one easy-to-use system, which saves a significant amount of time.“

August 26, 2025

AL

Amanda L

Owner DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“These days, Procare is constantly down or having issues that can’t be fixed without calling support. When you do call, you’re met with hold times anywhere from 45 minutes to over 2 hours, and there’s no call-back option. Once you finally reach someone, most of the time they can’t resolve the problem, and you’re told you need to schedule a call with someone “higher up” — which can take days or even a week.“

October 20, 2025

NV

Nayomi V

DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“The platform is intuitive and offers a wide range of features that make managing our center much easier — from attendance tracking to billing and parent communication.“

August 26, 2025

KK

Kaitlyn K

Board SecretaryChild Day Care Services, 2 - 10 employeesUsed the software for: 6-12 months.

“In our case, we have never received a response back to emails asking for help. When you rely on software to manage payments and child care operations, not being able to reach support is unacceptable.“

March 11, 2026

AL

Amanda L

Owner DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“The Procare app is great for keeping families connected and makes payments and invoicing simple and efficient. When it functions as it should, it runs the entire center seamlessly.“

October 20, 2025

KA

Kristina A

Teacher front deskChild Day Care Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Parents' phones sometimes can't scan QR code, or access site while at front desk check in/out.. that may not be the app, though .“

June 2, 2026

## Showing most helpful reviews

Showing 1-25 of 2807 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

Jessica L.  
Communications And Events  
Child Day Care Services  
Used the software for: 2+ years

### "Have Yet to Find a Better Option :)"

October 24, 2025

4.0

Procare Solution's support help and tech help are generally very responsive; the software options provide a decent (though not perfect) fit for our needs; the systems/technology generally functions as intended (with occasional tech glitches/system-wide issues).

Pros

provides our school with the best software option we have found. Every other year or so we shop around to see what newly exists or has been updated that might better accommodate; we have yet to find a competing software that does anywhere near what Procare accomplishes for anywhere near the price point.

Cons

Our school's enrollment and schedule structure (where students enroll in multiple classes and different programs through the year) requires several workarounds/nonintuitive uses of Procare Desktop's tracking & tags, as the generic options do not accommodate our schedule structure. Additionally, there are a handful of features in Procare Online/Procare App that we would prefer more flexibility/options for.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

provides the most solutions to our needs.

Review Source

MK

Michelle K.  
Owner Operator  
Child Day Care Services  
Used the software for: 2+ years

### "Procare for your care"

April 9, 2026

5.0

I have been using procare for 4 years and wouldn’t change it! I love the ease of pushing a button to update eating, sleeping, and toileting

Pros

It’s so easy to keep parents up to date in real time! The parents love that they can see how their child is doing, while they’re at work.

Cons

Sometimes it kicks families out. I have to take time to explain how to log back in/change their password

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

The free version offered so much more - it was easy to navigate right a way

Review Source

KK

Kaitlyn K.  
Board Secretary  
Child Day Care Services  
Used the software for: 6-12 months

### "Promises Support, Delivers Silence"

March 11, 2026

1.0

We chose Procare hoping it would make things easier for our staff and families. Instead, it has created constant stress. Another major concern is billing. Rates that were discussed and promised during the sales process are not what we are being charged. When questions come up about these discrepancies, there is no one available to resolve them. When money is involved, the inability to get answers is extremely concerning. We’ve also experienced software issues that affect daily operations, but again, there is no support available to help troubleshoot or fix them. This program is advertised as something that should make life easier for child care providers and staff who are already working hard to care for children. Instead, it has done the opposite. It adds frustration, confusion, and unnecessary stress to an already busy environment. For a company serving child care providers, reliable support should be the bare minimum. Unfortunately, that has not been our experience with Procare.

Pros

I will say signing up was quick and easy, and communication during the sales process was fast and helpful. Unfortunately, that changed immediately after we became customers.

Cons

The biggest issue is customer support — or the complete lack of it. Before purchasing, support was responsive and helpful. After signing up, it has been nearly impossible to get ahold of anyone. Calls go unanswered, and emails often receive no response at all. In our case, we have never received a response back to emails asking for help. When you rely on software to manage payments and child care operations, not being able to reach support is unacceptable.

Switched from

[Playground](https://www.capterra.com/p/220200/Playground/)

The promises procare made for the options the offered.

Review Source

Response from Procare Software

March 19, 2026

We apologize for the frustration this has caused. We're taking this seriously and have escalated your account to our leadership team for resolution. We understand how critical reliable support is to your operations, and we're committed to making this right. Thank you for the candid feedback, and we appreciate your patience.

MP

Marilyn P.  
Owner, teacher, chief cook and bottle washer  
Child Day Care Services  
Used the software for: 2+ years

### "Procare is an essential for child care "

April 29, 2026

5.0

I love it and parents love the ongoing updates and communication. I love the ease of billing and not having to face to face ask for money each month

Pros

Customer support is awesome, ease of use, communication with parents, billing ease, it helps anxious parents feel more at ease with pictures and updates

Cons

with the new update I have had difficulty with after entering activity and time then having a distraction it resets and I don't catch it and I have to go back and individually correct it for 18 students which didn't use to happen. Also when I switched from Stripe to in house $ collection the fees are huge I comparison. Although I have always loved and recommended Procare, this is almost a deal breaker

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Recommendations from other child care providers

Review Source

BH

Beth H.  
Lead Tescher  
Child Day Care Services  
Used the software for: 2+ years

### "Procare is a plus"

April 9, 2026

5.0

Overall it’s a great app. It’s very easy to use. Uploading pics is so easy as well. Being able to go in detail is nice

Pros

Very easy to maneuver around, I like to be able to edit also. Easy to post pics and keep track of everything

Cons

Not being able to “react” to parents messages. Sometimes instead of having to actually respond back to a message it would e nice if we could just do a heart or thumbs up.

Switched from

[Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/)

Better use of the app, easier to use and maneuver

Review Source

DJ

Danielle J.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "ProCare is Pro-Parent "

April 29, 2026

4.0

The onboarding experience was really nice. However, it's been hard to contact anyone since then. I do worry about how I'm supposed to resolve these issues when I can't contact anyone about them.

Pros

VALUE FOR MONEY. Our families and I love that it's an all-in-one system. From payments, to newsletters and quick parent communication.

Cons

CUSTOMER SUPPORT. It has been really hard to get ahold anyone anytime that we've had an issue, problem or question. I'm still waiting to hear back about an issue I asked long ago.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

We might still switch. It'll depend on if someone will contact me or not about my question.

Review Source

AF

Amy F.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Good program! "

April 9, 2026

4.0

Overall we have enjoyed using Procare. Most parents like the different features, especially being able to check on their children throughout the day.

Pros

We love all the features of Procare! Check in/check out, invoices, and messages get used the most. It helps with our day to day.

Cons

Parents and teachers tend to get kicked out and have to reset their passwords more often than we feel is necessary.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Procare was easier to use and set up. It was also easier for parents to use.

Review Source

EM

Elaine M.  
Early Childhood Teacher  
Child Day Care Services  
Used the software for: 6-12 months

### "Enjoy procare"

April 9, 2026

4.0

This app is good to record the acitvities we do with our children everyday also is easy to manage the attendance and communicate with the parents

Pros

I like how good we can post the activities during the day for each child, the pictures we take can come either with a message or a learning skill

Cons

How the lessons show up, will like to print out bigger and more clear, also to have the option for art activities

Switched from

[MamaCRM](https://www.capterra.com/p/10030643/MamaCRM/)

At first was hard to switch but we are getting use to

Review Source

BW

Beth W.  
Teacher  
Child Day Care Services  
Used the software for: 1-2 years

### "Preschool Teacher"

April 9, 2026

4.0

Pros

Student information and parent contact is simple and easy to use. Can create incident reports easily and track them.

Cons

When you send multiple pictures in one post they come through as separate alerts. Gets overwhelming for parents.

Switched from

[Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/)

We were looking for something that was more user friendly.

Review Source

MS

Melinda S.  
Teacher floater - Education Coordinator  
Child Day Care Services  
Used the software for: 2+ years

### "Great Overall Experience with Minor Challenges"

April 19, 2026

5.0

Overall, we have had a great experience using this program. It has helped streamline communication with families and staff, keeping everyone informed and connected. While there are a few areas that could be improved, it has been a dependable and beneficial tool for our program.

Pros

This program has been a valuable tool for communicating with families and staff. It makes it easy to share important updates, send messages, and keep everyone informed in real time. The ability to organize and streamline communication has really strengthened our connection with families.

Cons

Some features are not as user-friendly, especially for families who are less familiar with technology. There can be occasional delays or glitches that interrupt communication.

Review Source

JLL

Jennifer Ledezma L.  
ADMINISTRATION  
Child Day Care Services  
Used the software for: 2+ years

### "THANK YOU PROCARE!"

October 20, 2025

5.0

I truly enjoy using Procare and want to express my sincere appreciation for all the support that has been given. From the moment I started using the platform, I’ve found it to be incredibly user-friendly, efficient, and thoughtfully designed to meet the needs of both educators and families. It has made communication so much smoother and has helped me stay organized with daily updates, attendance tracking, and important reminders. What I appreciate most is the level of support and responsiveness from the Procare team. Anytime I’ve had a question or needed assistance, the help has been prompt, professional, and genuinely kind. It’s clear that the team behind Procare truly cares about creating a positive experience for users. Procare has become an essential part of our school routine — it keeps everything connected and helps build stronger relationships between staff and families. I feel more informed, more supported, and more confident knowing that we have a reliable system in place. Thank you, Procare, for your continued dedication and for making such a meaningful difference in our day-to-day operations. I’m grateful for all that you do!

Pros

I truly appreciate how supportive the team has been. From the very beginning, their kindness, patience, and willingness to help have made a meaningful difference. Whether it's answering questions, resolving concerns, or simply offering reassurance, their support has consistently exceeded my expectations. It’s clear that they genuinely care about the people they serve, and that level of dedication doesn’t go unnoticed. I feel valued, heard, and encouraged — and that’s something I’m deeply grateful for. Thank you for being such a reliable and compassionate presence. Your support means the world!

Cons

One area I feel could be improved is the process for handling urgent matters. While I appreciate the overall support and responsiveness, there are times when pressing issues require quicker attention or clearer escalation steps. Having a more streamlined system for identifying and resolving time-sensitive concerns would make a meaningful difference — especially when it comes to ensuring smooth communication and minimizing disruptions. I truly value the effort and dedication of the team, and I share this feedback with the hope of strengthening our experience even further. Thank you again for all that you do!

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

I chose Procare over Brightwheel because I’m absolutely in love with the Parent Newsletter feature and how easy it is to engage with families. The platform makes communication feel personal, organized, and effortless — which is so important when building strong relationships between school and home. The newsletter tools allow us to share updates, photos, and important information in a way that feels warm and professional. Parents stay informed and connected, and I’ve noticed how much more engaged they are because of it. Procare truly understands what educators and families need. It’s not just a management tool — it’s a bridge that brings our community closer together. I’m so glad I made the switch!

Review Source

BO

Brianna O.  
Co Owner  
Education Management  
Used the software for: 6-12 months

### "10/10 Would Reccomend"

August 26, 2025

5.0

Our overall experience with Procare has been fantastic! We love being able to use their premade lesson plans, and not having to worry about parent payments by using the third party system offered through Procare.

Pros

We love the easy use and convenience of procare! Having lesson plans in the app makes lesson Planning so much easier for teachers. Being able to contact parents at the click of a button makes parent management a breeze. Being able to track activities through out the day such as meals, naps, crafts, etc. has never been easier. Any time we have needed help customer support has been quick and easy to work with. Being able to move students to the correct room and keep track of attendance makes logging hours so much less stressful. Procare is worth the money we spend in our opinion!

Cons

We wish that there was a good way to itemize receipts and better track expenses. It would be nice to have the ability to scan in receipts to have on file as well for when tax season comes around.

Switched from

[Wonderschool](https://www.capterra.com/p/207558/Wonderschool/)

We made the switch because Procare had better options to offer us, we had many issues with parents and staff not getting notifications from WonderSchool and customer support was not very helpful and took a very long time to get back to us.

Review Source

LB

Lauren B.  
Executive Director  
Child Day Care Services  
Used the software for: 2+ years

### "Responsive, Reliable, and Professional"

October 10, 2025

5.0

Procare has been a huge help to our center. It makes running day-to-day operations smoother, saves time, and has supported the growth of our business. Beyond the product itself, what stands out is how much they seem to genuinely care about their customers and our success.

Pros

I’ve been a Procare user for years and really appreciate how responsive they are to customers. The system has continued to grow and update over time based on real feedback, and it shows. Every interaction I’ve had with their team has been professional and helpful.

Cons

Honestly, I don’t have any major complaints. The system works well and does exactly what it should. We use it every day and have never had any major issues.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Procare offered more, their customer service was superior, and they are transparent about their practices

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Our system was outdated and did not meet the needs of a childcare center.

Review Source

KO

Kearis O.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Best child care software on the market"

July 3, 2025

5.0

Procare has worked wonderfully for my center. After having used other systems and ending up frustrated (particularly with their billing capabilities), the Procare software has really show itself to be the best.

Pros

I have evaluated many child care management solutions, and Procare is the best. It has been around in the market long enough to have worked out the bugs, and they are adding new features all the time. The system isn't perfect, but it's always improving and it works wonderfully for home child care, as well as larger centers (I've run both).

Cons

I have had issues recently with the support team, due to some business changes and updates to my account that needed to be made. I've always had a good experience with support in the past, so I'm hopeful that this was a one-time problem.

Alternatives considered

[LineLeader by ChildcareCRM](https://www.capterra.com/p/129630/Child-Care-CRM/)[Wonderschool](https://www.capterra.com/p/207558/Wonderschool/)

Reason for choosing Procare Solutions

Procare is simply, most mature, feature rich, and validated software I've seen.

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Brightwheel just wasn't a reliable enough system, and their billing platform left me frustrated every time I used it.

Review Source

MC

Marci C.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Great alternative to Brightwheel"

August 25, 2025

5.0

The experience has been great! I appreciate the customer support the most. They are quick responders!

Pros

I like the price, it is much cheaper than Brightwheel. Customer support has been excellent, that is actually the reason I chose them. I like the staff management module.

Cons

I accept check and online payments and charge different amounts based on how customers pay. I would like to be able to limit customers who signed up to pay by check to ONLY be able to pay by check, and not use the card payment function. Also, the filtering of students gets a little clunky. In the student module I can't filter by 2 options, like "kids who attend 2 days" and have "allergies." The filter returns "kids who attend 2 days" OR "kids who have allergies" which is a large data set of all the "kids who attend 2 days" OR kids who have "allergies." I need to filter for both, so I want to see "kids who attend 2 days and also have allergies," just the 2 day kids who have allergies.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Better customer service and pricing made me choose Procare

Review Source

AD

Ashley D.  
Owner Admin Teacher  
Child Day Care Services  
Used the software for: 6-12 months

### "Procare for the win!"

May 23, 2025

5.0

Overall, I am so glad we decided to invest in our daycare by using Procare. For the small amount it costs us monthly, it pays for itself with time saved! Bonus is that the parents really like us using it also!

Pros

What I like most about Procare is the ease of use. It was very simple to set up & very simple to get started using for myself, the staff and the parents. If we ever had any questions a representative was there to help us along the way.

Cons

If I had to pick a con about Procare, which is hard to do, it would be that some parents experienced minor glitches with setting up their automatic ACH payments. All in all, any of those were taken care of within days.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

I chose Procare because I felt like we would be more satisfied. The representative was very upfront with all information & features including offering the best pricing immediately. Bright wheel quoted a cost, then when I stated I decided to go with Procare, they came down on their cost in attempt to "beat Procare out". I just personally did not care for that approach to business. Also, there was no feature or capability that Brightwheel had that Procare did not. Plus, I preferred the layout and ease of use of Procare.

Review Source

EF

Elizabeth F.  
Director  
Education Management  
Used the software for: 2+ years

### "Procare for the win. "

July 28, 2025

4.0

I'm quite happy with the overall experience. Procare is constantly updating their features in which they take our suggestions into account.

Pros

Procare is easy to use, has good customer support, and allows you to keep tabs on all communication.

Cons

There are some features that I would love to see added. Simplified registration form and profile combination so there are no doubles of information.

Alternatives considered

[Playground](https://www.capterra.com/p/220200/Playground/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Better price, same product. There were not many things the others could offer that would make it better for us.

Review Source

PA

Patricia A.  
Assistant Director  
Child Day Care Services  
Used the software for: 2+ years

### "Excellent but has some upgrades that would help"

October 20, 2025

4.0

Overall I like Procare, it it user friendly and easy to navigate. However as of recent with the new changes implemented there have been a ton of bugs and the flow of the ledger seems to be off making it aggravating for centers using the software before the major update.

Pros

Over procare has been very useful and a time saver for our company as a whole. Whenever there is a problem customer service is generally easy to connect with. I also love that my teachers are able to directly connect with parents throughout the day and send to the minute updates for their babies. It's very reassuring for our parents to have that open line of communication and availability to and with our teachers and staff while their child is in our care.

Cons

It has capability to capture CACFP enrollment but it doesn't do anything beyond that. We have to pay for and use a separate software to capture the data. Procare also does not offer integration with other software like kidkare to capture new student enrollment/information. There is not an easier way to create separate accounts linked for billing for parents that are co-parenting but have other children.

Review Source

LF

Lynn F.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Thumbs Up for Procare!"

September 4, 2025

5.0

Procare has provided my school with an excellent product and customer service to back it up. As stated above, it has provided a platform that our preschool families have found to be intuitive and reliable to navigate.

Pros

To say that I "like" Procare is an understatement. This platform has enabled our preschool to move from (1) "paper and pencil" registration/enrollment/organization/communication, etc., (2) parent to teacher to director to bank payment processing and staff communication to practically a totally online, but personal experience with our students and my staff- just for starters. It has enabled our preschool team to to join with our families as we send pictures and videos home throughout the school day. Financial reports, for both preschool and families are time-savers. The Procare customer service team is incredible when we have little issues, which are rare. We are thankful for this service and believe that we get great value for the cost.

Cons

It would be unfair to say that I dislike anything about Procare because their Customer Support team is always willing to assist, either by bot "Chat", online "Chat" or human support by phone. When we experience a need that Procare does not provide, there is a means to express the need in the hope that it can be provided. Twice, in my experience, the Procare team has augmented the program to adapt to specific needs from preschools.

Review Source

MO

Maureen O.  
Owner-Operator  
Child Day Care Services  
Used the software for: 6-12 months

### "Procare Review "

August 25, 2025

4.0

When I've had to call for help, the helpdesk folks are very kind and helpful. My issues have been resolved quickly.

Pros

The web-based platform looks great and is easy to use. I like that parents and teachers can easily check children in/out of school and individual classrooms. My teachers like how easy it is to upload lesson plans on to the platform, and how simple it is to take and upload photos of the children throughout the day. Parents love that they can see what the child is learning, evidence of that learning, and other events/activities of the day.

Cons

The 'back end' of the software is clunky and non-intuitive. Without extensive experience and training the admin side of the software is not easy to use. It can be extremely frustrating to update. Parents often have trouble updating their children's information on their user interface independently of admin.

Review Source

MW

MARGARET W.  
BKKR  
Education Management  
Used the software for: 2+ years

### "Procare Solution 2025 review"

October 20, 2025

4.0

The system could be a bit more easier and parent friendly the internet is always an issue and the time difference with EST.

Pros

The service for both customer/parent is always helpful and the reps are always accommodating, the credit card options this year is great with the exception it should be spaces between 16 digits Visa/MV/Disc. That option should populated once you choose the card you are using, Amex should be different, this would help with typing the correct nmbr. I amd glad to see that you can change the amount parent are paying.

Cons

The issue with the credit card processing has become more overwhelming. The wait time for a customer service is always 60 or more minutes. When using the Procare connect solution it always refer you to speak to a rep, (tuition express cases)

Review Source

BP

Billy P.  
owner  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare Makes Daily Operations Easier, but Could Add Key Features"

August 30, 2025

4.0

Procare has been a huge help for our childcare center. It simplifies daily operations—attendance, billing, and parent communication are all in one place. The system is user-friendly, and their support team is responsive whenever we need help. One area I’d love to see improved is the ability to handle account adjustments more easily. Having better options to write off or charge off parent accounts directly in the online version would save a lot of time. I also wish I could update which bank account tuition payments go to without having to call and wait for the backend team to process the change (which usually takes 48+ hours). Overall, Procare is reliable and saves us time, but adding these features would make it even better for childcare centers.

Pros

All-in-one platform for attendance, billing, and parent communication User-friendly and easy to navigate Responsive and helpful support team Saves time on daily operations

Cons

Limited ability to write off or charge off parent accounts in the online version Changing bank account details for tuition deposits requires backend support and takes 48+ hours

Review Source

WR

Whitney R.  
Pre-K Teacher  
Child Day Care Services  
Used the software for: 1-2 years

### "User friendly for all ages"

August 31, 2025

5.0

Overall I have enjoyed using it. I have used it both as a teacher and as an admin and the process has been seamless.

Pros

The use-ability has been great! From some of us that have used similar platforms in the past to some people on the team that didn't even know software like this existed.

Cons

Currently Im not able to download the Childs photo. When this came up was end of the year when we wanted to make student year books, however we were unable to download a group of photos by student, class or year. I understand some of the privacy policies come in to play, but something to make this easier for the director level to make even graduation slideshows would be fun!

Review Source

PP

Patricia P.  
Front Desk Coordnator  
Education Management  
Used the software for: 1-2 years

### "Works for Us!"

April 29, 2026

5.0

It is absolutely worth the value for the money. The connection between child and parent management is spot on. Teacher communication is easy to work with when messaging.

Pros

I love the student management and Ease of use. I work at the front desk, and this product makes my job with customer support flow.

Cons

I really have nothing bad to say. Any problems we may have are reported and fixed quickly. i have only good things to report.

Review Source

SEC

Siena Elise C.  
Administration Assistant  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare Makes Daily Operations Easier"

October 20, 2025

5.0

Procare has been an amazing tool for our daycare. It has made daily operations so much easier—from communicating with parents to managing billing and attendance. I love how simple it is to send updates, photos, and messages to families, keeping everyone informed and connected. The billing features are straightforward and save so much time. Overall, Procare has truly helped us stay organized and provide better service to our families. I highly recommend it to any childcare center!

Pros

Easy and reliable communication with parents Ability to send daily updates, messages, and photos Simple and organized billing and payment management Helps keep everything in one place and running smoothly Saves time for staff and improves parent engagement

Cons

It logs me out too quickly when I’m inactive, which is difficult during tuition payment time when parents drop by unexpectedly Signing back in can take time, especially when I need quick access

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