# Origin Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Origin Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/234763/Origin

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# 

 Origin Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Origin

## What is Origin?

Origin was built alongside guides and tour operators to reduce the administrative burden of running a guiding business. Origin keeps trip reservations and staff availability up-to-date, prevents overbookings with a purpose-built resource management system, and assigns guides to newly booked trips with automated text messages. Origin is empowering adventure-seekers and guides by streamlining the entire booking process, from reserving and paying for your trip, to getting out in the mountains.

## What is Origin used for?

[Reservations](https://www.capterra.com/reservations-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Origin

4.7 (12)

VS.

[4.8 (1,125)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (12)

Ease Of Use

4.8 (5,741)

Value For Money

4.6 (11)

Value For Money

4.7 (3,525)

Customer Service

4.9 (12)

Customer Service

4.8 (3,256)

## Origin alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/234763/Origin/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.6 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

4.9 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Customer Support

4.9 (7)

114.29% of 7 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Booking Notes

3.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

Group Reservations

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

The ability to reserve times in groups.

Reporting/Analytics

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Origin 32 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Pre-made examples and templates for emails

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Ratings/Reviews

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

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Features

4.3 (12)

4.3

Based on 12 reviews

## Pricing

Value for money

4.6 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (11)

4.6

Based on 11 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.7

Based on 12 reviews

Filter by rating

5(8)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Eduardo S.

Growth

Leisure, Travel & Tourism

### "Experience with origin"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 6, 2024

Pros

the ease of use and the onboarding process was really well explained

Cons

i would like it to be more flexible with different platforms

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 12, 2024

Thanks for your review, Eduardo! We're constantly improving the system and it's flexibility with other platforms. Be sure to submit your feature requests through our portal so we can prioritize efficiently! Thanks! - Jessica

BC

Ben C.

Owner

Recreational Facilities and Services

### "Moving in a new direction"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 9, 2023

Pros

As a small business owner, customer service is very important with any booking platform. We are in the process of fully switching to Origin and \[sensitive content hidden\] and his team have been very responsive as we integrate with our current website and backend operations.

Cons

We are very new with Origin and have yet to find something we like least. Our initial impressions are that the Origin Team works incredibly hard to ensure every one of their customers has the functionality that they need.

Switched from

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

[Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

We've been around the block in search of a booking platform that is actually useful for a small business. All too often it seems that these other products were designed by software engineers who have no experience running a small business. Origin is a small business that gets the needs of small businesses and their product clearly shows this.

Reasons for choosing Origin

We looked at many options before considering the switch to Origin.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 11, 2023

Thanks so much for the thoughtful review, Ben! Please let us know if you need any help or are looking for more product features and updates. -Jessica

ML

Max L.

CEO/Mountain Guide

Leisure, Travel & Tourism

### "Alpine to the Max uses Origin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2023

Pros

The booking, scheduling and payment processing are critical to my business.

Cons

There are certain minor customizations that would be nice to have the options of. But not a big deal at all.

Reasons for choosing Origin

Because it does everything I need it to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 24, 2023

Hi Max! Thanks for the review! We're stoked to have you all on the platform. We review Feature Requests weekly, so if there's anything you ever want to see added to the Origin platform, there's a link from your dashboard to submit ideas! Thanks! -Jessica

AH

Annie H.

Guide

Sports

### "Great for growing business that rely on bookings!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 22, 2023

It’s perfect for this company size. Keeps us organized and communicative. Some features need improvement but we constantly see things being improved, and the team is extremely receptive to feedback which we love.

Pros

The most basic functions (booking, checkout questions, reminder emails) great, and it serves us well for the most part! It’s extremely helpful in keeping our company organized. Customer service is very responsive!

Cons

Higher learning curve. Mobile app is difficult to use sometimes (hard to click around, can’t view certain things then go to previous page, etc), and there are some things that are really difficult to modify quickly like email templates, and other things difficult to understand (inventory).

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reasons for choosing Origin

Design, also saw many other climbing guide services using it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2023

Thanks for your feedback, Annie! Super glad to hear you're enjoying using Origin. Please let us know if there's anything else we can give you (trainings, videos, downloadables, etc.) to help with learning the system and onboarding! -Jessica

MG

michael g.

director

Leisure, Travel & Tourism

### "happy so far"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 20, 2023

Pros

Very responsive to change suggestions and quick to respond and communicate. Super personal support.

Cons

How bookings are listed …specifically ordered. Thanks for allowing us to reorder by date.

Alternatives considered

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

Reasons for choosing Origin

More customizable and personalized

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2023

Thanks so much for sharing your thoughts, Michael! As always, feel free to reach out to us for more suggestions or help! -Jessica

TN

Tyler N.

Guide

Leisure, Travel & Tourism

### "It is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2023

Overall it is great for a tour guide like me to use.

Pros

I like that it tracks the time of each tour and stops you from overbooking a time slot. The scheduling itself is a life saver.

Cons

The only thing that was annoying is that the pages need to reload everytime you make a little adjustment.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity sucks for my mode of operation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2023

Hi Tyler! Thanks for letting us know what's working and what we can do better! As always, feel free to reach out to us on the platform. We're always happy to help! -Jessica

Stephanie P.

Co-Founder

Recreational Facilities and Services

### "Origin has been a great to work with!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2023

Very pleased and do recommend

Pros

Customer service and support during implementation was key. Thank you !

Cons

We don't take advantage of some the features that are available. Could use another onboarding type experience with where they are today with features sets, maybe?

Reasons for choosing Origin

Alex

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2023

Thanks for the review, Stephanie! We're glad you've had a good experience on the platform so far! Love the suggestion for adding more information regarding updates. We'll totally implement that! Thanks! -Jessica

LW

Laurie W.

Guide

Recreational Facilities and Services

### "Origin has streamlined booking and communication with customers."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2023

The listings allow us to communicate information regarding meeting time/place, gear lists, costs and other things in one place thus minimizing pre-trip emails and calls with customers.

Pros

The process required some work in the beginning to create listings for our services. Once that was done, it has streamlined the booking process and pre-trip communications with customers.

Cons

We needed to create many listings to cover all the choices we offer. We have learned to stremline and simplify that as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2023

Thanks for taking the time to let us know what you think of Origin, Laurie! We're always happy to help out with listings if you need to add or edit any in the future. Otherwise, glad you were able to get it all set up and can now enjoy the fruits of your labor. Thanks! -Jessica

JW

Josh W.

Owner / Head Coach

Recreational Facilities and Services

### "Best 3rd party booking software for outdoor guide services and tour operators"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2022

Excellent, the software saves me a ton of time and hassle in getting clients booked, collecting all the needed info from them including waivers, and assigning guides to the adventure based on their availability. It's pretty easy to use once you get it set up.

Pros

Automates the booking process for clients. They can see live availability for the adventure of their choice and sign up online. It also manages guide/instructor availability and automatically assigns guides to bookings. Saves a ton of time overall.

Cons

It takes some effort to get it all set up. It's highly customizable, so the initial time investment to build everything is high. Customer support is excellent and quick, so it's not difficult to set up, just takes some effort.

Reasons for choosing Origin

More suited to my line of work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2022

Thanks for the review, Josh! As always, let us know how we can make Origin better for you.

AT

Alex T.

Climbing Instructor/ Guide

Leisure, Travel & Tourism

### "Saving Grace"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

This is the best customer service experience I've ever had, and so I felt compelled to write a review. I am a guide working to build a solid client roster. I believe in providing a gold standard of customer service through risk management, client communication, and leadership. When my origin profile was down, I sent a message through their website messaging system. I also found a phone number for the company. Shortly after sending the message, I figured it would be easier to call them. I was expecting the run around through automated prompts and messages. To my absolute surprise I was greeted by \[SENSITIVE CONTENT\], who was able to fast track my issue directly to the head of digital engineering. My issue was resolved in 10 minutes. All the anxiety I had felt of not being able to communicate with my clients within my window; completely went away. My issues have been resolved with lightening fast precision and dedication. When it comes to business solutions these guys are the gold standard.

Pros

It's ease of use, and organization when planning out my trips, and it gives me a detailed understanding of what's taking place within my own calendar. I am able to stay organized and provide a better customer experience as a result

Cons

There are a few bugs that need to be worked on through page directing and redirecting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2022

Thanks so much for the kind words, Alex! We love to hear that Origin is your "saving grace." As always, we're consistently improving the platform. Please feel free to reach out to us if you notice any bugs or need help with anything! Jessica

[View all Reviews](https://www.capterra.com/p/234763/Origin/reviews/)

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