# Marq Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Marq the right Graphic Design solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234499/Lucidpress/reviews

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Marq

4.5 (284)

[View alternatives](https://www.capterra.com/p/234499/Lucidpress/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Marq

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Glenn C

Strategic Communications SpecialistResearch, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“It has nice features and allows you to create and layout documents, and provides a catalog interface so I can see and choose all my created content quickly.“

July 10, 2021

SJ

Sarah J

ConsultantComputer Hardware, Self-employedUsed the software for: 1-2 years.

“They wouldn't provide a receipt for the processed refund and wouldn't respond to my messages despite their business chat advising they usually respond within minutes.“

February 1, 2025

ok

ozge k

FreelancerMarketing and Advertising, Self-employedUsed the software for: I used a free trial.

“In this respect, marq comes to the forefront among others through customizable and flexible designs and configurations.“

August 7, 2022

SJ

Sarah J

ConsultantComputer Hardware, Self-employedUsed the software for: 1-2 years.

“I purchased a screen protector from their Chatswood store 12 months ago and tried twice to get it replaced but nobody was there (despite it being open).“

February 1, 2025

PS

Pratham S

Mean Stack DeveloperStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years.

“A selection of pre-made templates is available to you, which may help you save time and effort.“

February 21, 2023

SJ

Sarah J

ConsultantComputer Hardware, Self-employedUsed the software for: 1-2 years.

“I waited 30 business day and received no refund. Upon following on they lied on several occasions it had been processed.“

February 1, 2025

KC

Kim C

Program CoordinatorHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Endless possibility for template creation makes it easy to conform to organization brand guidelines.“

July 7, 2022

dg

david g

Art DirectorMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Also, their customer service for troubleshooting any issue is non-existent. Once you sign up with the platform, you are on your own.“

October 9, 2023

## Showing most helpful reviews

Showing 1-25 of 284 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ali K.  
Information Technology Adviser  
Information Technology and Services  
Used the software for: 2+ years

### "Graphic and visual works of our brand be done while drinking a cup of coffee with LucidPress!"

February 24, 2021

5.0

The experience of using LucidPress is great. The developers of this online App are wise and know the nature and taste of the user. I need to have the time and opportunity to focus on my work, not to struggle with software bugs, and here with this app everything works great, and my focus is on creativity, creating visual content, and creating new content, and it is very valuable. I create whatever I need in a few minutes and send it for printing or publication online.

Pros

First of all, working with this application is enjoyable for me, for several reasons: 1) This program is specially designed to work online and is very fast and well-built. 2) It specializes in visual brand development. 3) Ready-made templates and available facilities for branding and making a presentation or catalog and everything that is needed in this application is excellent.

Cons

It needs more prebuilt templates there are, it faster the user's work in designing and presenting. I suggest adding new templates every week or every month. Everything is great in other parts.

Alternatives considered

[PhotoShelter for Brands](https://www.capterra.com/p/143701/Libris/)[Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/)

Reason for choosing Marq

In all respects, the result of working with this system and this program has been excellent, and many users are satisfied

Switched from

[Brandfolder](https://www.capterra.com/p/133103/Brandfolder/)[Prezi](https://www.capterra.com/p/140325/Prezi-Business/)[CorelDRAW](https://www.capterra.com/p/124823/CorelDRAW/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Simplicity and compactness with online implementation facilities without installation

Review Source

TS

Tammy S.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use and priced well for my small business"

February 24, 2020

4.0

Trying to catch and capture my clients and leads with professional marketing flyers and postcards. Print companies cost too much and I don't like not being in control of the art and placement. I use lucidpress for flyers, programs, catalogs and social media posts.

Pros

I love how easy it is to put together flyers and advertisements. I am not a graphics designer and I cannot afford to have a marketing department so this service has been great for our small business. I really LOVE the image manager the best :)

Cons

Really? I don't have too many complaints. Maybe more templates that make it faster to create my flyers but I don't really have anything about lucidpress that I don't like.. and that's pretty amazing.. I use this tool daily.

Alternatives considered

[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[CorelDRAW](https://www.capterra.com/p/124823/CorelDRAW/)

Reason for choosing Marq

Again - price and ease of use - both important factors.. I don't have time to learn a new software. Publisher was too limited in its templates and managing the images.

Review Source

SJ

Sarah J.  
Consultant  
Computer Hardware  
Used the software for: 1-2 years

### "Do Not Use. This business is run by dishonest people. "

February 1, 2025

1.0

I purchased a screen protector from their Chatswood store 12 months ago and tried twice to get it replaced but nobody was there (despite it being open). On my third attempt the store has gone and the contact number was disconnected. I had 4 days left on my warranty. I contacted them on Facebook to be told they had moved to Canberra (what about all the people who have bought screen protectors under warranty!). They tried to charge me a call out fee to replace it but I refused and requested a refund. I waited 30 business day and received no refund. Upon following on they lied on several occasions it had been processed. They wouldn't provide a receipt for the processed refund and wouldn't respond to my messages despite their business chat advising they usually respond within minutes. Do not buy products from these dishonest people. You will regret it if you have to use the warranty claim.

Pros

I didn't like anything about this business. They have sold products at Chatswood and relocated to Canberra leaving a lot of people in limbo.

Cons

They lied on several occasions about processing a refund. They then proceeded to ignore communications.

Review Source

PL

Paulina L.  
Creative  
Design  
Used the software for: I used a free trial

### "Brilliant idea "

January 2, 2026

5.0

Pros

I liked the security system and the user-friendly layout of the software and that it’s very user-friendly and I would recommend it to all my friends and family

Cons

Nothing it’s fantastic and user-friendly and even for people that are not very good with technology it’s excellent

Review Source

Beau K.  
Graduate Assistant to the Dean of the Woodbury School of Business  
Higher Education  
Used the software for: I used a free trial

### "Easy To Use For Non-Designers"

September 12, 2019

5.0

I love how I can just login to this software online since my Chrome Book cannot download software. I am having a great experience using this.

Pros

Since I am a non-designer, it is a very useful application. I like how the creative team can lock certain aspects of a logo so that the brand integrity is always there. Being able to contribute to content creation helps ease the burden on the creative and accelerates overall creativity.

Cons

There really isn't much to dislike with this software, it is so useful for our team. I wish I could do more with the software but it is a little to complicated for me.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

I made the switch because I wanted more freedom to create, Canva has too many templates that you need to pay for and it limits how much you can do. I like the space provided with Lucidpress.

Review Source

TJ

TRAVIS J.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Quality Design Tool"

August 11, 2021

4.0

Lucid has been my go to publishing software for over 5 years. We create newsletters, campaign mailers and more with ease.

Pros

I love having such a strong cloud based publishing software with lots of beautiful templates and functionality.

Cons

Somewhat a double edged sword, since it is cloud by nature, we've found ourselves having to purchase more and more storage.

Switched from

[Microsoft Publisher](https://www.capterra.com/p/233254/Microsoft-Publisher/)

Non cloud based, at least at the time. Difficulty of use.

Review Source

MF

Miranda F.  
Administrative Assistant  
Higher Education  
Used the software for: 6-12 months

### "Great & easy tool!"

April 29, 2020

5.0

Very flexible for making flyers/posters, post cards, etc. Much more affordable & easier to use than Adobe products, especially if you're new to making the aforementioned items. Lots of helpful insights & tutorials in the FAQ section that allow for self-teaching. Love the ease & options for downloading.

Pros

It's a very simple interface to learn. I appreciate how easily pictures can be imported & the variety of templates available to use. I like how easily I can collaborate or share documents with others. Also, the download features, where you optimize the download based on how the document will be viewed, is a highlight as well.

Cons

Often glitchy. When the document is enlarged to 100% in view mode, can't scroll to see the whole file. Sometimes alignment feature doesn't work between text boxes. Difficult to know exactly what resolution photos need to be for them to show up clearly.

Switched from

[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)

Needed a more flexible product that allowed for easier sharing & cloud based storage of documents.

Review Source

SD

Sonia D.  
Manager  
Human Resources  
Used the software for: 1-2 years

### "Incredible tool to create marketing material "

February 22, 2020

5.0

So far we’ve had a great experience using Lucidpress. It's been nearly two years since we switched from Canva and we're not likely to give it up anytime soon. We use Lucidpress for our marketing documents (printed and web versions) and we enjoy its user friendly interface.

Pros

Many very useful features that enable the quick creation of ebooks, brochures and more.

Cons

It’s a fairly complete tool and the only thing we could have more of, would be the selection of shapes to choose from.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

Many features we currently use in Lucidpress were missing in the free version of Canva we had.

Review Source

GB

Gedion B.  
Customer Manager  
Media Production  
Used the software for: 2+ years

### "Sales enablement tool for all sizes of businesses."

March 24, 2025

5.0

Marq software implementation has ensured that our organisation is more productive by allowing us to close more deals and accelerate general productivity.

Pros

Marq has provided us with world class sales enablement tools at an affordable cost. The software's customer services are also reliable and helpful.

Cons

Marq is very reliable and user friendly.

Review Source

MA

Mike A.  
Owner  
Food & Beverages  
Used the software for: I used a free trial

### "Mike review on marq"

September 8, 2025

5.0

Overall Marq is a great platform worthy to be used in any business don’t wait go try this out for yourself now

Pros

Marq was definitely easy to navigate throughout definitely a bank for the buck customers service is top notch

Cons

Nothing negative to say 10s across the board waving flying colours customer service is absolutely wonderful

Review Source

SN

Sylla N.  
Fabricator  
Fine Art  
Used the software for: Less than 6 months

### "Solid Platform"

January 2, 2025

5.0

Pros

It offers easy-to-use templates, real-time collaboration, and cloud-based access, making it accessible for teams regardless of location. The platform helps maintain brand consistency with customizable lockable templates and integrates seamlessly with tools like Google Drive, Dropbox, and CRM systems.

Cons

Marq can be limiting for advanced design needs compared to professional tools like Adobe InDesign. Its pricing may feel high for smaller businesses, and advanced features, like detailed analytics or more extensive customization, are restricted to higher-tier plans.

Review Source

dG

david G.  
Art Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Marq for brand template management"

October 9, 2023

4.0

Pros

Marq is a cost effective platform for creating brand templates that allow control over what elements other employees can update and edit. This is crucial for maintaining brand standards but allowing other employees/departments the flexibility to make updates to designs which frees up time for the marketing department. Elements can be completely locked, semi-locked to allow content or attribute changes or freely unlocked for changes.

Cons

The interface and environment is very easy to learn but somewhat limiting. Image and design capabilities are comparable to Powerpoint. Biggest negative – since the Adobe Creative Cloud font management has moved to an app/cloud environment, physical fonts are no longer accesssible. The Marq program activates fonts by uploading the fonts. This is no longer possible when using the Adobe Creative Cloud. So, you can't use your brand font if it is not in the platform. You need to replace with a similar looking font. Marq does not have a plan to address this issue. Also, their customer service for troubleshooting any issue is non-existent. Once you sign up with the platform, you are on your own. The only method of contact is a Contact Support webpage that they never respond to.

Review Source

SG

Sudhir G.  
HR Officer  
  
Used the software for: 6-12 months

### "Lucidpress is a versatile online publishing software which is cost-competitive and feature-rich."

June 17, 2017

4.0

Pros

Lucidpress is a wonderful and dynamic online publishing software resource which caters to every level of need and skill. Lucidpress scores major points in its editing features which also includes uploading your customized fonts. The layout of the features is well spaced out and easy to manage, which helps the designer to seamlessly work without experiencing any hiccups (read: crashes). It is a very cost-effective (cost-competitive) alternative to various desktop publishing software. It has some lovely touches when it comes to embedding things viz. Youtube videos. This is a boon for those who wish to add spice to their online newsletters. It has a wonderful Image Manager (though it would be great if some tweaks such as Folders were added), but it works efficiently nonetheless. The ability to access images from Google Drive, Dropbox and even Flickr gives it wins in this regard. What I TRULY love the most is its ease of use. As a non-regular designer, I needed a good software system to design documents at work and create fliers and newsletters for our local non-profit club without causing a major damage to my pocket. With Lucidpress, I was set up and working on my documents in no time after registering.

Cons

The absence of a comprehensive image library. Lucidpress needs to, at least, have a PNG based graphic icons library which users can use in their documents. As it is an online based system, providing Stock images would be a plus. Also, the absence of an app (Android/iOS) with at least basic features.

Review Source

EB

Elizabeth B.  
Academic Lead Teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Create Organizational Flow Charts to Help with Clarity and Consistency of Language"

October 28, 2021

4.0

Lucid press is excellent and relatively easy to learn. In the beginning, it takes some time to figure out the specific details of the different features, but after that, everything falls into place. I love the ability to create organized, "clean"-looking graphics to get information shared.

Pros

This program has been very beneficial in creating flow charts for our discipline procedures at my school. We were able to develop a graphic that was easy to read and color coordinated. This allowed teachers to easily find the section that is pertinent to them. The collaborative features made sharing and editing seamless and take very little time. I love the "Expanding page" feature as well where the page gets larger in sections where it is needed and not everywhere.

Cons

There could be more "shapes" to use in order to create the diagrams desired. Some of the shapes are not very conducive to large amounts of text.

Review Source

VR

Verified Reviewer  
Business Analyst  
Telecommunications  
Used the software for: 6-12 months

### "A lot of software like this"

December 30, 2019

4.0

Creating internal documents for team events/workshops/internal changes has been helpful. We have a separate software for customer-facing media but not everything requires that much detail and it's nice to have this where any one can use it.

Pros

In their template recommendations, they have options split by print, mobile, social media, etc and then sub categories for each which is helpful if you don't have much experience making these materials. Even the fonts are categorized. The paid version lets you upload fonts. You can copy/paste images onto the page to skip the upload process but it doesn't always format correctly. You can download or have them print it for you and send it to you.

Cons

If you don't have the paid version, it's difficult to know what's free vs paid before you select it. The editing page is intimidating at first as it looks very professional, but you get used to it.

Review Source

HO

Heather O.  
Managing partner  
Retail  
Used the software for: 2+ years

### "Works for me!"

December 5, 2018

5.0

I need good quality graphics for my small online store. I don’t have a designer on payroll, so having an easy to use solution like Lucidpress is awesome.

Pros

I love how easy it is to use and how many templates are available.

Cons

I wish there were more fonts available without an upgrade to the premium plan.

Review Source

LL

Linh L.  
Social Worker  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Been using Lucidpress for nearly two years and it has been a wonderful experience. "

June 16, 2017

5.0

Getting paid.

Pros

Lucidpress is a great online-based software for those who cannot download software on their computers. As a chromebook user, it was a handy tool for me to create, edit and download PDFs I have created. I created things from flyers to presentations to postcards. Easy to use and simple to use. Lucidpress is great to use when you need basic editing tools from Adobe InDesign.

Cons

More features! Lucidpress should use more work on the picture editing tool. Some of the brightness and contrast doesn't work too well, so I prefer to do simple editing on Photoshop for my brightening needs on photos.

Review Source

SC

Shawna C.  
Marketing Coordinator  
Real Estate  
Used the software for: 2+ years

### "Lucidpress Review"

February 24, 2020

5.0

It is overall easy to navigate and simple to figure out even for a beginner.

Pros

I like that it is so user friendly, and even a beginner can navigate easily.

Cons

It do not like that it does not accept Vector files.

Reason for choosing Marq

ease of use.

Review Source

VR

Verified Reviewer  
Book Design  
Graphic Design  
Used the software for: 6-12 months

### "Bogus Billing"

May 4, 2021

2.0

I was unable to create the kind of project I wanted to with Lucidpress.

Pros

I was hopeful about Collaborating with my authors and publishing on multiple platforms.

Cons

I was billed $390 for a "team" membership after I had attempted to cancel during the free trial period. I was not sent any invoice or receipt for this charge and realized it much later on, when preparing taxes. Lucid has thus far been unhelpful to resolve the billing error and I am writing to warn others. It is a pricy product and I decided to stick with Adobe.

Review Source

BM

BELINDA M.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Lucidpress design champ"

September 28, 2019

5.0

.I used this software severally when I first started writing and I must say, its one of the best design softwares out there. it made it less complicated and also fun creating the content I wanted for my presentations and even my writing.

Pros

Firstly, I'd like to say, I appreciate how easy it is to work on and how it allows me be more creative with my brand designs. I have used the software severally to design flyers and even the cover for one of my books. it is a very great tool for content creators and even office personnel. “With its awesome wide variety of templates, you can easily create your wonderful ideas.

Cons

I tried using it on my Android phone but couldn't. Apparently, you can only use it on a PC and that is a limitation to me because there are times when I don't have my PC close bye and I need to quickly work on my phone and I can't access the software on my phone.

Review Source

JP

Jesse P.  
Real Estate agent  
Real Estate  
Used the software for: 2+ years

### "Signed up for a free trial in 2017, still paying"

June 29, 2022

3.0

In 2017, I signed up for a free trial and didn't cancel after a month. However, they charged each year for 4 more years with no notification of any kind. On the one hand, my bad, I should've paid more attention to my credit card statements. On the other hand, federal law requires a business to notify companies to notify customers when a subscription is renewed and I was never notified until this year, when the card I had been using was no longer active. So, the product is fine as far as I can remember, but their business practices are kind of sketchy. If you have a choice, you might as well go somewhere that cares about their customers a little.

Pros

It was pretty easy to use for someone with pretty minimal graphic design experience.

Cons

In violation of federal law, the company never notified me about renewing each year and I was charged for 5 years for a product I used maybe once.

Review Source

AM

Adam M.  
Pastor  
  
Used the software for: 1-2 years

### "Lucidpress makes creating graphics/marketing materials for our church a breeze!"

February 21, 2018

5.0

Pros

As a pc-turned-mac user, finding an easy to use software to create promo/marketing was hard- I was used to using Publisher--and had never settled on a similar program on our mac computers. Options seemed pretty pricy--until I discovered Lucidpress. Now, we can quickly create clean and professional looking materials for our church's programs and events. Very affordable, and very helpful. The entire experience of using Lucidpress is easy to use. All buttons are intuitive and feel very natural to use--especially as a former publisher user. It gives a variety of options for saving/printing--and the onboard templates are a huge time-saver. Pick a template, customize as needed, and away you go. Very fast process, and the end product looks amazing and communicates our messages well.

Review Source

KC

Kim C.  
Program Coordinator  
Higher Education  
Used the software for: 6-12 months

### "Amazing product for brand management and marketing"

July 7, 2022

5.0

Pros

Clean and easy to use. Endless possibility for template creation makes it easy to conform to organization brand guidelines. Simple formatting and easy to download versions as needed!

Cons

Additional features such as text bending around an image would allow for more flexibility in creating marketing materials.

Review Source

AF

Ashley F.  
Communications Manager  
Education Management  
Used the software for: 2+ years

### "Lucidpress brings functionality and a modern quality to the publications we create."

June 15, 2017

5.0

This software helped us modernize our publications. Instead of "flat" print pieces, we can now create interactive publications. We utilize this especially for our quarterly publication providing YouTube videos, photo galleries, links to resources our members may have missed. I also love that if something was incorrect, all I need to do is fix it and republish it and no one else would know.

Pros

The software is extremely intuitive. We utilize Lucidpress for a quarterly publication and it is extremely easy to create templates or copy older files in order to keep branding consistent throughout. I like the variety of things you can create and like that their are some loaded templates if you want a basis to start from.

Review Source

MM

Michelle M.  
Strategic Communications Manager  
Government Relations  
Used the software for: 2+ years

### "Fantastic Resource for Reports and Marketing"

February 24, 2020

4.0

Pros

I love how easy and intuitive this program is to use as well as the number of templates and features offered. It is perfect for reports, marketing ads, presentations, and online/print posters and flyers. One of the best features is the ability to upload online. I often use this instead of emailing out large files.

Cons

Wished that there was a wider selection of images like Canva

Review Source

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