# Page 8 | Instinct Science Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Instinct Science the right Veterinary solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234498/Instinct-EMR/reviews

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Instinct Science

4.9 (234)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 19th, 2026

# Page 8 - Reviews of Instinct Science

## Showing most helpful reviews

Showing 176-200 of 234 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Colleen M.  
Surgery Resident  
Veterinary  
Used the software for: 2+ years

### "Instinct is great!"

January 14, 2023

5.0

Instinct is great. It is efficient, constantly evolving based on feed back, and obviously designed by a veterinary professional to help other veterinary professionals

Pros

Instinct makes it very easy to track patient progress and communicate quick changes to treatment plans with the entire treatment team.

Cons

There is a bit of a learning curve with the software

Review Source

RW

Robyn W.  
Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Instinct review "

April 26, 2024

5.0

Pros

I do relief work. Instinct is very user friendly and intuitive compared to a lot of the software for veterinary record keeping. I love the auto-save feature. I love the drug calculation tools and the fact plumbs is always at the ready.

Cons

I struggle a bit with some of the window's being so small. When I'm typing my SOAP or general record, it's about 1/4 of the screen and a box that is small to actually type my findings. Being able to expand it to be about 1/2 the screen would be easier. It's hard to just focus on a little corner of the screen when you're typing the bulk of your notes/medical record

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Company made the switch, I did not have any influence

Review Source

JE

Jodi E.  
RVT, Tech Manager  
Veterinary  
Used the software for: 2+ years

### "To Instinct or not?"

January 18, 2023

5.0

Pros

We love not having paper flow sheets. It has also made communication between departments easier. We all can look at instinct and see what has been changed, treatments due and how the patient is doing overall. From our CSR to our doctors we are all able to use instinct for various reasons.

Cons

Not having Instinct in the hospital with us during on boarding due to covid was not easy. We including instinct did make it work. Going from writing up orders and flow sheets and now having to understand how to translate that into a computer system was not easy. Once we got there we would not go back.

Review Source

JK

Janelle K.  
veterinarian  
Veterinary  
Used the software for: 2+ years

### "Instinct review"

April 27, 2024

5.0

Pros

Intuitive software for patient charting. Simplifies invoicing.

Cons

In some cases it's easy to order the wrong medication, dose, or rate.

Review Source

AP

Alena P.  
CSR  
Veterinary  
Used the software for: 1-2 years

### "Instinct Review "

October 26, 2023

5.0

Pros

I like the clean layout and design. Its not cluttered and busy with colors and I appreciate the tidy layout and ease of use.

Cons

Sometimes Instinct can be fussy and displays incorrect or not updated info (such as when processing a payment it may look like the payment was not taken as it reverts to the payment screen).

Review Source

KM

Katie M.  
Veterinary Assistant  
Veterinary  
Used the software for: 1-2 years

### "An honest review from an employee"

April 27, 2024

5.0

Pros

I like the Ease of requesting lab work, checking on patient care, seeing when treatments are due and the Doctors notes.

Cons

none currently observed. The only time I have had problems with it, is when it crashes but that is very rare.

Review Source

CD

Cisco D.  
Veterinary Technician  
Medical Practice  
Used the software for: 1-2 years

### "Love Instinct "

October 26, 2023

5.0

Pros

\-Very user friendly, easy to learn-The charge transfer feature is very helpful to make sure invoicing is up to date consistently thorugh multi day hospitalization stay. -Very easy to make edits to treatment plans

Cons

Sometimes has communication errors with our hospital software

Review Source

SC

Selina C.  
Referral Coordinator  
Veterinary  
Used the software for: 2+ years

### "The amazing Instinct"

January 16, 2023

5.0

I have used Instinct for many years at two different hospitals now. Both hospitals offer different features that both support the functions that happen within the hospitals. I really enjoy this software.

Pros

I like how easy it is to navigate. See what special notes each patient has and needs. Easy to see when treatments are due and how to track them.

Cons

The only thing I can think of wold be not logging us out so quickly.

Review Source

LR

Laura R.  
Emergency Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "ER Veterinary Review "

November 4, 2023

5.0

Have used on and off for several years in busy ER and specialty veterinary hospitals

Pros

Easy to use, good for charting and treatment plans. Instinctive

Cons

Nothing really, I think it is a great program for veterinary hospitals

Review Source

BO

Becky O.  
Veterinary Technician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Best practice software!"

January 16, 2022

5.0

Pros

There are so many things to appreciate about this software. From the beginning Instice staff has been very helpful with setting up and implemmenting this into our practice. The company QUICKLY responds to suggestions and customer service needs. It is very easy to use and offers many tools to make sure you are spending more time with you clients and patients, rather than on the computer or doing paperwork. I would recommend this over and over again. And the Plumb's guide is an incredible bonus.

Cons

I cannot think of any complaints. Anything we felt could be better and suggested so, or needed to find a better way to use use the program they always have an answer or helpful information

Review Source

eW

emily W.  
veterinary student  
Veterinary  
Used the software for: 2+ years

### "Vet Student: Instinct is great"

October 26, 2023

5.0

great, i would love to have a mobile app for phone or ipad

Pros

access to patient records anywhere, anytime, and a comprehensive case managment software.

Cons

if there is no internet, it does not work.

Review Source

TE

Tara E.  
ER Veterinarian  
Veterinary  
Used the software for: 2+ years

### "How did we ever use paper treatment sheets before"

May 1, 2024

5.0

Pros

\-ease of use -accuracy and clarity of treatments -trending of vitals/BG/BP etc

Cons

Wish we had easier communication of vitals/SOAP, treatments to our charting system

Review Source

hW

heather W.  
cvt  
Veterinary  
Used the software for: 2+ years

### "The best"

January 13, 2023

5.0

Pros

This is the easiest to use and has the best visual interface. Everyone that sees it for the first time loves it.

Cons

I don't care for the toggle of on and off. Some users don't know to turn it off and at times don't put all the vital info in.

Review Source

MS

Mariah S.  
Veterinary Assistant  
Veterinary  
Used the software for: 1-2 years

### "Vet Assistant review"

October 26, 2023

5.0

Pros

I enjoy how easily it can be integrated to directly communicate with diagnostic machines and websites like Antech for submitting lab samples

Cons

There are occasional glitches but otherwise very happy.

Review Source

ZN

Zack N.  
Laboratory Tech  
Veterinary  
Used the software for: 6-12 months

### "Instinct review"

October 26, 2023

5.0

Very good :)

Pros

Easy to use and record notes, easy to find these notes when necessary. Filters made flow go well

Cons

Sometimes lags with filters when multiple treatments due

Review Source

DS

Daniel S.  
Surgical Resident  
Medical Practice  
Used the software for: 2+ years

### "Positive experience"

January 14, 2023

5.0

Pros

The ease in which patient's can be properly managed and the way the record can be reviewed with ease is incredible compared to old record systems.

Cons

Sometimes the system has bugs, but Instinct's team is quick to respond!

Review Source

EM

Erin M.  
Critical Care Coordinator  
Veterinary  
Used the software for: 1-2 years

### "Instinct is easy to adapt to."

October 26, 2023

5.0

Pros

It I'd very easy to use. Very east to edit charts, schedule appointments and do billing.

Cons

I wish there were more search options(phone, email, address)

Review Source

JS

Jessica S.  
CVT  
Veterinary  
Used the software for: 2+ years

### "veterinary standpoint"

January 17, 2023

5.0

i love it. my other hospital has vet radar and i hate it

Pros

i love that we can hover over boxes instead of having to click them to see what treatments are due

Cons

that it doesn't always transfer to the software you are using for billing

Review Source

ER

Ettie R.  
Area Manager  
Veterinary  
Used the software for: 2+ years

### "Seamless patient care and charting"

October 27, 2023

5.0

Pros

The ease of use for intensive ICU care is amazing. Doctors and staff can provide the best possible care for a patient and stay aware of changes in the patient's status in real time.

Cons

Anesthetic charting is great, but could use a few small improvements.

Review Source

EM

Erica M.  
Vet  
Veterinary  
Used the software for: 1-2 years

### "Impressed"

October 26, 2023

4.0

Pros

Overall, instinct is very user friendly!

Cons

At this time it meets my needs and I have no complaints.

Review Source

JL

Jiaqi L.  
Resident  
Veterinary  
Used the software for: 1-2 years

### "An excellent choice for the medical field"

April 28, 2024

5.0

Pros

The layout of the webpage is clear, user-friendly and easy to navigate. The drug manual that is embedded within the webpage makes working on the treatment sheet more efficient.

Cons

It takes a while to load the home page once signed in.

Review Source

KP

Katie P.  
Practice Manager/LVT  
Veterinary  
Used the software for: 6-12 months

### "Great EMR that's user friendly "

January 13, 2023

5.0

All has been very positive.

Pros

Ease of use and features. Training support was also great.

Cons

Early limits to label printers which has now been resolved.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

Reason for choosing Instinct Science

Ease of use and future plans for the product.

Review Source

AW

Autumn W.  
Licensed Veterinary Technician  
Veterinary  
Used the software for: 2+ years

### "Amazing platform for veterinary medicine!!"

January 31, 2023

5.0

Pros

Instinct is super user friendly and makes planning out treatment plans super easy. It allows for better communication between doctors and technicians for what is needed for patients that are hospitalized and even for out patient things as well!

Cons

I do not feel like there are any cons about instinct.

Review Source

KS

Katrina S.  
Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "User friendly, excellent customer support"

April 26, 2024

5.0

Excellent and would definitively recommend their services.

Pros

Love the integrated medical record and charting system, very intuitive to use and readily able to be personalized. Customer support is readily available and responsive, innovations are continually implemented.

Cons

Inability to have open multiple patient charts at one time.

Review Source

EB

Erin B.  
Emergency Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Amazing ICU software for 24/7 practice"

January 13, 2023

5.0

Pros

Instinct is essential for managing patients in a 24/7 ICU setting. Treatments are easy to set up, customize and plan. I love that it calculates drug dosages and has set safety ranges. I feel like this software really brings the veterinary world up to par with human hospital standards. It should be considered standard of care in a 24 hour hospital setting!

Cons

There is nothing I would change. We switched from hand written, paper ICU charts to Instinct and I have been blown away. This software makes my job so much more efficient and my work day so much easier!

Review Source