# Page 7 | Instinct Science Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Instinct Science the right Veterinary solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234498/Instinct-EMR/reviews --- Instinct Science 4.9 (234) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Page 7 - Reviews of Instinct Science ## Showing most helpful reviews Showing 151-175 of 234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Colleen B. Staff Criticalist Hospital & Health Care Used the software for: 2+ years ### "Game Changer" September 30, 2023 5.0 10/10 - love having this addition to our hospital. Pros Easy to use and facilitates minimal medical errors and accurate charting and charge capture Cons Integration with Cornerstone for billing is not seamless. Review Source NM Nicole M. RVT Veterinary Used the software for: 6-12 months ### "Instict User Review" October 26, 2023 5.0 Was challenging initially, but like it more everyday as I learn new functions Pros Streamlined communication between departments Cons Our mananement's setup for line items, sometimes not exact to what items we need Review Source DD Dana D. Veterinarian Veterinary Used the software for: 2+ years ### "Instinct Science Review" October 26, 2023 5.0 has been a lifesaver for recording and reviewing treatments. The system is very efficienct and user friendly. The customer service is top notch as they respond to concerns immediately and fix issues as quickly as possible. Pros Ease of use and functionality. Ability to look back at past treatments from previous visits. Cons Selecting the time of day for a treatment/medication. Review Source gM glennis M. advanced patient care associate level III Veterinary Used the software for: 2+ years ### "Instinct - a great product for hospitalized patient record management" April 27, 2024 5.0 Pros I can't imagine having a paper chart system after using this for so many years. Cons Some of the features could be tweaked a little bit to help in certain scenarios. Review Source eS ezra S. veterinary surgeon Veterinary Used the software for: 2+ years ### "Essential to my workflow" April 26, 2024 5.0 Pros I love the ease of use. It's intuitive (instinctual ;) and makes my day easier. Cons I really want the e scribing to be ready! Review Source VF Valerie F. Practice Manager Veterinary Used the software for: 2+ years ### "Great to work with" March 23, 2023 5.0 Ease of use. Seamless integration with patient records, treatment plans, and diagnositics. Easy to email clients and referring Veterinarians. Pros Easily integrates with uploading medical records, lab results, radiographs, and patient records. Cons We had to wait 120 days for implementation Review Source jP jamie P. Veterinary Technician Veterinary Used the software for: 2+ years ### "User friendly/Well made" October 26, 2023 5.0 I have only had great experiences, I love the little messages of "updates", the program overall is great. Pros I love the easy view of treatment sheets, user friendly, they are always willing to accept feedback. Cons None at this time. I only have compliments. Switched from [sigbop Signature Solutions](https://www.capterra.com/p/146058/sigbop-Signature-Solutions/) We were having too many errors and mistakes due to how the program ran, was not ideal for our large hospital. Review Source KL Kaitlyn L. Client Service Coordinator II Hospital & Health Care Used the software for: 2+ years ### "Instinct - Used Daily " April 26, 2024 5.0 I have a wonderful experience using instinct. I have used it everyday in hand with IDEXX's cornerstone. Pros I love the design, ease of use. It is incredibly easy to correct errors with patients checked in. Cons I honestly enjoy everything about it. I wish we utilized it more at our hospital but I am happy with what we have been offered. Review Source ES Emilio S. Advanced Patient Care Assistant Veterinary Used the software for: 2+ years ### "Instinct review" April 26, 2024 5.0 Pros Very user friendly. Administrative capabilities are handy such as adding items that do not exist initially. A great addition to your in-hospital veterinary needs. Cons I have no complaints about this product. Review Source AK Ashley K. Vet Tech Veterinary Used the software for: 2+ years ### "Great for ICU" April 26, 2024 5.0 Positive, has helped streamline our treatments in our ICU Pros Ease of use and being able to monitor trends on our ICU patients Cons There isnt much that I do not like about instinct; maybe adding more patient alert options? Review Source BS Brenda S. LVT Veterinary Used the software for: 1-2 years ### "instinct to the rescue" April 28, 2024 5.0 very good. all staff members can learn how to use quickly Pros Everyone can see treatments needed. Can use on many stations Cons sometimes need to place something and hard to pick how to insert into chart Review Source CH Constantin H. Veterinary Veterinary Used the software for: Less than 6 months ### "Rieview of instinct " April 26, 2024 5.0 Pros The treatment sheet is great to organize and stucture the treatment Cons i would like a diect button at every patient to add a task to the patient direcly Review Source JB Jenna B. Research Specialist Veterinary Used the software for: 2+ years ### "Love using Instinct!" October 27, 2023 5.0 Pros I like that I can filter through patients in different areas of the hospital and see all the treatments all in one place. Cons Nothing! I find instinct easy and intuitive to use. Review Source BB Brianna B. vet tech Veterinary Used the software for: 2+ years ### "instinct review" October 26, 2023 5.0 only negative when the computer freezes Pros It is very easy to use and to teach new team members how to use. It is very easy to read and understand the patient chart Cons sometimes it freezes Review Source Response from Instinct Science November 15, 2023 Hi Brianna, Thank you for taking the time to review Instinct and for your positive feedback! We would love to help with the freezing issues you are experiencing, if you haven’t already reached out to our team about this. Please email support@instinct.vet or reach out via support chat (chat bubble icon in the bottom left navy sidebar) and we can help troubleshoot. Best, Caroline AW Alisha W. Financial Coordinator Veterinary Used the software for: 2+ years ### "Best Treatment Software ever!" October 26, 2023 5.0 Pros I love the ease of working with it. I started using it as a Technician and it just made tracking treatments so much easier. Cons I don't really have anything that I don't like about it. Review Source DL Destiny L. vet tech Veterinary Used the software for: 6-12 months ### "Instinct updates veterinary field" April 26, 2024 4.0 Pros The integration with new tech and user friendliness is wonderful and easy to learn. Detail orientated without being too complicated. Customer support is wonderful and there is always someone there to answer any questions quickly. Cons There are some issues with what we need for our practice BUT instinct is willing and able to help and develop new programs/ways to implement the changes we need. Review Source RN Rachel N. surgery resident Hospital & Health Care Used the software for: 1-2 years ### "super intuitive and easy to manage patients care " October 26, 2023 5.0 Pros easy to make changes to treatment plans and track parameters Cons that there is not a smart phone application for instinct. I have to be logged into my work computer and cannot make quick changes to treatment plans or monitor my patients while I am on the move. Review Source Response from Instinct Science November 15, 2023 Thank you for taking the time to review Instinct and for your positive feedback! The phone application is on our product team's radar and we hope to have updates for you soon :) For now, you can use Instinct on any device that has a web browser (we recommend Google Chrome as it is most compatible with Instinct), so you could use Instinct on your mobile device or a tablet. If you would like to get this setup, I’d be happy to walk you through how to do this! Feel free to reach out to support@instinct.vet and we can get you going! Best, DJ JK Jade K. Veterinary technician Veterinary Used the software for: 2+ years ### "Instinct has changed my life" April 26, 2024 5.0 Pros Ease of use in all aspects, one stop shop for all the information I need for patient care. Cons I have no cons, or rather my only con is it is not the sole interface we utilize. Review Source DA Dominique A. Licensed Veterinary Technician Veterinary Used the software for: Less than 6 months ### "Instinct Newbie" October 26, 2023 5.0 Pros I like the treatment tab and being able to complete everything within there and it being sent to the invoice. The SOAP notes side bar being open/up while I'm still able to search throughout the chart/other tabs still. The sidebar with patient, client info etc is really useful. Cons I would love if their was an option to generate a 'call back' of sorts for fecal samples or blood sent out where within instinct we can click on a tab and view all the patients and from there if there was a link to check results and send it all within instinct without having to leave the app. Having a color for upcoming vaccines along with the color change for past due vaccines so there isn't anything missed because they tend to blending when they're all black. Review Source TM Taylor M. Veterinary Technician Medical Practice Used the software for: 2+ years ### "Instinct is great" April 26, 2024 5.0 Instinct works very well and is a great system for the veterinary field Pros Records holding is the best part. Being able to hold vitals. Cons Logging out within 10 minutes, wis it would hold in longer Review Source ER Eric R. Staff Surgeon Veterinary Used the software for: 6-12 months ### "Love Instinct EMR" October 26, 2023 5.0 Pros Ease of use, intuitive, flexible in how to put in data (from many different screens) Cons There are only a few things that are a little clunky and they are likely inconsequential, one of which is that the emailed documents are not titled, so there is no way to see exactly what was sent. Review Source AB Anna B. Lead Oncology Nurse Veterinary Used the software for: 2+ years ### "Great product" May 1, 2024 5.0 Pros Intuitive, easy to use, visually pleasing Cons It's hard to find the anesthesia logs if done days prior. Switched from [Dropbox Paper](https://www.capterra.com/p/188157/Dropbox-Paper/) other - we switched from physical paper treatment sheets Review Source PA Pointer A. Vet assistant Medical Practice Used the software for: 6-12 months ### "Instinct Review" October 26, 2023 5.0 not much to say about the program Pros It's very useful in keeping record of our patients Cons not much to say about the program and it's very good Review Source CK Caleb K. Emergency Resident Veterinary Used the software for: 2+ years ### "Thank you " April 26, 2024 5.0 Great I like this program a lot. I like how much R/D you put into your product. Pros Ease of use I do like this product overall Cons Expensive I also think the jokes can use improvement Review Source JL JaDasia L. APCA Veterinary Used the software for: 2+ years ### "Instinct" October 26, 2023 5.0 Great Pros I find this application very user friendly. Cons I find that this application and slow and freezes at times. Review Source