# trainline Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about trainline Software - reviews, pricing plans, popular comparisons to other Travel Management products and more. Source: https://www.capterra.com/p/234323/trainline --- # trainline Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) trainline ## What is trainline? It is a travel management solution that helps employees manage bookings, expenses, payments, and more. ## What is trainline used for? [Travel Management](https://www.capterra.com/travel-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for trainline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thetrainline.com/&name=trainline) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### trainline 4.5 (21) VS. [4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (21) Ease Of Use 4.1 (683) Value For Money 4.6 (18) Value For Money 4.1 (515) Customer Service 4.1 (17) Customer Service 4.1 (665) ## trainline alternatives [4.7 (421)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,186)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (683)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [View all alternatives](https://www.capterra.com/p/234323/trainline/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.8 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.6 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Dashboard 4.2 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Expense Tracking 3.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Reporting/Analytics 4.4 (8) 50.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Electronic Payments 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services trainline 9 features Create, update, and manage bookings, itineraries, and reservations Assembly of graphs and charts for visualizing and tracking statistics/metrics Electronically collect payments for goods or services Gateway through which employees can access the system Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Book meetings and appointments through a website or digital platform Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.5 (21) 4.5 Based on 21 reviews ## Pricing Value for money 4.6 (18) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (18) 4.6 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (17) 4.1 Based on 17 reviews ## User reviews Overall rating 4.5 Based on 21 reviews Filter by rating 5(14) 4(5) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent BS Bruce S. Programme Manager Education Management ### "Not a bad option to have in your armoury" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 24, 2026 I use them on a semi-regular basis although they are not my first choice of provider. Good back up option if struggling with other sites Pros Good value for money and really simple to book travel arrangements. There are generally quite good options and prices often cheaper than other providers. Cons In some more rural areas there are less travel options available that other sites such as hotels.com or expedia so it really depends what you are looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Aurelie V. Account Manager Marketing and Advertising ### "Site unique pour plusieurs compagnies ferroviaires" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 10, 2025 Bonne expérience lorsque je compte faire un trajet avec le choix de plusieurs sociétés ferroviaires. Pros La visibilité de l'ensemble des sociétés ferroviaires et des offres pour choisir son trajet en train. Cons Le process de remboursement en car d'annulation/retard est plus complexe qu'une réservation directement chez la SNCF. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE Claire E. Sales Manager Information Technology and Services ### "Great app, easy to use on the go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2025 Positive, easy to use and allows me to be flexible with my travel. I especially like the ability i can book on the app and then upgrade on the train to a higher class if there is availability Pros Easy to use on the go. App is generally good and easy to navigate when selecting a train for company travel. Cons App is sometimes slow, this is few and far between however. Generally, I can find what i need when i need it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Caroline M. Menopause Coach Health, Wellness and Fitness ### "Easy to navigate app and thats your up to date throughout your trip" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 November 2, 2025 Generally its been very good and is my go to app when i need to book a train. I like that it keeps you up to date of any isses and your tickets are easy to access Pros Its relatively easy to navigate and offers suggestions on travel options. Keeps you up to date on any delays. Cons The different prices of fares for same journey not being explained. It would be good if it saved your searches Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Nix P. Manager Information Technology and Services ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 8, 2025 Excellent travel booking application. Very convenient to browse through options and choose one most suitable. Pros Extremely easy to browse through different options and select the one most suitable. Split Save is a fantastic feature. Cons Even if one has the booking, it's compulsory to have the QR code displayed during travel. This may be an issue if there are internet connectivity problems on site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT defne t. n Arts and Crafts ### "Title: Poor Customer Support and No Flexibility in Correcting Mistakes" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 5, 2025 I recently purchased train tickets through Trainline and accidentally selected the wrong travel month (September instead of December). I realized the mistake within 15 minutes and immediately contacted their customer service to correct the dates. Unfortunately, they refused to make any changes or offer a solution, even though the request was made almost instantly after booking. This shows a complete lack of flexibility and customer care. Mistakes can happen, and I expected at least the option to change or pay a fee to correct the ticket. Instead, I was told that nothing could be done. I am very disappointed with this experience. Trainline acts only as a reseller but takes no responsibility in assisting customers when issues arise. I strongly recommend double-checking every detail before booking, as even the smallest mistake cannot be fixed. Pros What I liked most about Trainline was the user-friendly interface and how easy it was to search, compare, and book tickets quickly. Cons What I disliked was the poor customer service. Even though I noticed my mistake quickly and emailed them within half an hour, they only replied the next day at noon and refused to help. As a result, I had to pay for a service I could not use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mariachiara P. Professor Education Management ### "Using trainline to go everywhere" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 3, 2025 Pros The amount of sites that it connects. You can hava a look at so many timetables and train line that will permit you to go everywhere. Cons Sometimes the best solution that it gives you is not the easyest one. Some local trains have to be searched more into details. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rachel B. CEO Executive Office ### "Easy to use anytime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2025 Great, easy to use and never have any problems connecting which I have had with previous software Pros Easy to book and electronic tickets which can be used in the wallet Cons Sometimes resets half way through researching Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Martin B. Owner Airlines/Aviation ### "Overall good experience. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2025 Overall I'd continue to use the service. Pros Easy to use. Multiple options when search results displayed. Cons Slow to show delay information when the train service is delayed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Paulina L. Owner Sports ### "Great travelling app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 15, 2025 Used it as a travelled in the uk and abroad Pros Can access train schedules for domestic and international trains Cons Sometimes delay when trains are late. Otherwise works well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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