# Ncontracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ncontracts the right Risk Management solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233877/Ncontracts/reviews --- Ncontracts 4.6 (155) [View alternatives](https://www.capterra.com/p/233877/Ncontracts/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ncontracts Ease of use 4.3 Customer Service 4.9 ## Pros and Cons in Reviews WN Whitney N Lending Compliance SpecialistBanking, 201 - 500 employeesUsed the software for: More than 2 years. “This makes HMDA scrubbing an easier process and assures that you are reporting correctly.“ May 23, 2025 ML Matt L VP, Information Security OfficerBanking, 51 - 200 employeesUsed the software for: 6-12 months. “Decent vendor review service but a lot of 3rd party vendors won't allow Ncontracts-type companies from requesting due diligence documentation so you end up having to do it yourself anyway.“ April 2, 2024 CC Chip C CTOBanking, 201 - 500 employeesUsed the software for: More than 2 years. “The platform is easy to configure while providing some degree of flexibility to allow us to adapt to changes or custom fields needed for reporting. “ April 10, 2024 KM Karl M EVPFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “We had issues integrating its authentication system to our SSO solution. “ April 8, 2025 KM Karl M EVPFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is feature-rich and very customizable to tailor to our needs.“ April 8, 2025 ML Matt L VP, Information Security OfficerBanking, 51 - 200 employeesUsed the software for: 6-12 months. “Navigating or updating multiple vendors - you can't middle click to open vendors in their own tabs which really hinders bulk updates.“ April 2, 2024 SR Susan R EVP Chief Compliance Officer CRA Officer Audit LiaisonBanking, 51 - 200 employeesUsed the software for: More than 2 years. “They provide automated solutions to our compliance needs which saves much time.“ May 15, 2024 BK Britney K Executive Vice PresidentBanking, 11 - 50 employeesUsed the software for: More than 2 years. “NContracts costs compared to some other solutions is higher, There is some issues within the program that make it harder for a small institution to utilize. “ September 12, 2024 ## Showing most helpful reviews Showing 1-25 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Burke T. Information Technology Specialist Banking Used the software for: 6-12 months ### "Terrific software with an even better support team behind it!" April 23, 2021 5.0 The highlight of using OnSemble has been the team at Passageways. \[SENSITIVE CONTENT HIDDEN\] was an absolutely invaluable resource and helped solve virtually every one of our business needs and "wins" we wanted for launch. She was full of ideas for solving problems and made herself very available for assistance. On the support side, \[SENSITIVE CONTENT HIDDEN\] has also proved to be a massive help and great resource. Always willing to help and fixed our tickets in a very quick timeframe. The people and team alone make OnSemble a great choice! Pros This product is very easy to get set up, using a mixture of basic HTML and drop-n-drag elements to build pages in minutes. It's definitely feasible to build out a department in minutes and hours, through a pretty user friendly interface. You also don't have to sacrifice a lot of control for the ease of use, as you can easily code in what's needed, or can adjust templates on the fly. It allows a ton of customization as well, which gives your team a lot of options for set up and functionality. There's also a lot of features included in the price, which really raises the value when comparting to similar options. Cons Our issues mostly have been with some of the specific modules called "islands". Some are more robust than others, and we were not able to replicate everything that we wanted given some restraints of the islands. They also prove to be difficult to work with in a few cases. Calendars, for example, offers some nice features but has some quirks that has prevented us from utilizing it for the whole organization. That being said, these islands get updated and changed over time, so some of our issues could get fixed. Alternatives considered [Intranet Connections](https://www.capterra.com/p/17115/IC-Thrive/)[Jostle](https://www.capterra.com/p/130784/Jostle/)[ThoughtFarmer](https://www.capterra.com/p/144958/ThoughtFarmer/) Review Source AW Audra W. Marketing Associate Banking Used the software for: 1-2 years ### "OnSemble, Our Most Reliable Team Member" December 10, 2020 5.0 With our portal, we solved a consistency in documents issue we were experiencing. Since implementation, we have been able to ensure both locations have the most up to date documents on hand in the portal's document repository. We also solved the need for a shared calendar for all staff with the portal. We have provided our staff with a virtual Professional Development corner, containing a lending library, complete with motivational and professional development books employees can check out. Pros The document repository, ease of use, and infinite possibilities for custom pages are amongst my favorite features of OnSemble. Cons Most of our initial concerns with our portal were put to rest with the latest version update. We have experienced few issues with the portal since implementation. Any issues that arise are easily solved by the top notch Passageways Support Team or simply by emailing our extremely helpful and knowledgeable Passageways CSM. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Ncontracts OnSemble was the total package we were searching for, at the right price. We were able to stick with a state local company, who provided the services we were seeking for document retention streamlining. Review Source SR Samantha R. Learning & Development Manager Banking Used the software for: 2+ years ### "Passageways Employee Intranet" December 20, 2019 3.0 OnSemble has been a great one stop shop resource for our staff. We’ve streamlined several processes and reduced the amount of email received. It’s created a fun environment for our staff. Pros Continual updates. We’ve been using Passageways for a long time but hadn’t kept up with upgrades. Upon relaunch, we were happy to be able to take advantage of many enhancements that have been provided along the way. Cons There are things that could be streamlined with building tools and roles/permissions. Sometimes, the site is buggy. Review Source Response from Ncontracts January 6, 2020 Thank you for taking the time to review OnSemble! We definitely appreciate that you've been a long-time customer. Continual updates will definitely be something that is important to us in 2020, so you can look forward to a more streamlined portal. KM Kathy M. Website & eServices Specialist Banking Used the software for: 2+ years ### "Fostering team info and collaboration" September 12, 2019 5.0 OnSemble gives our staff one place to go for organization-wide information. We can reduce emails in inboxes by archiving what's important. Onboarding new staff is easier when they have this hub to go to for HR information, department links, promotions or the employee directory . We love it! Pros We were able to customize our portal with our own unique branding and style. Creating, editing and maintaining the framework is really easy and help is available anytime we need it. Cons One of the pros can be a con if you aren't sure of your vision for your site. Though the system is really easy to use it does have a lot of complexity to it to be able to offer the extent of the customization options. Learning about all it can do is perhaps for people smarter than me! But, the implementation team and ongoing support helps get you through. Alternatives considered [Igloo](https://www.capterra.com/p/84689/Igloo-Software/)[Noodle](https://www.capterra.com/p/67088/Noodle/) Reason for choosing Ncontracts We chose OnSemble because they have expertise in working with financial institutions. Review Source Response from Ncontracts September 13, 2019 Thank you for taking the time to review OnSemble! I am so glad that you were able to really make it your own, and it's great to see that you made it a central hub for everyone. If you ever need anything, your Customer Success Manager is always there too. KS Kristen S. Training Coordinator Banking Used the software for: 6-12 months ### "Look No Further - OnSemble is the Intranet Software to Pick!" March 10, 2020 5.0 Overall, I absolutely love OnSemble! The software itself is pretty amazing. The ease of use and vast amount of modules offered made this a no-brainer decision for us. The people that work at Passageways are some of the nicest, most supporting people I have ever dealt with. They have made the whole process (setup, implementation, maintenance, etc) the best experience. You can't really ask for more when working with a third-party vendor! Pros 1) Easy to learn how to create/build 2) Amazing Support Team - every person/department I've dealt with has been ridiculously helpful 3) Minimal training time - OnSemble is very easy for staff to adapt to. 4) The built-in modules are amazing and help with pretty much any need we've had with our Intranet. 5) Did I mention the people? Because I really enjoy working with everyone at Passageways! Cons The only thing I don't like about this software is the responsive web design. When moving between different screen sizes - some islands on the page overlap. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reason for choosing Ncontracts OnSemble was the better pick for us for a few reasons, the biggest one being ease of use. Whether you are a design expert or someone brand new to the game - the software is extremely easy to learn and build. Review Source RT Ryan T. Information Security Officer Banking Used the software for: 2+ years ### "Ncontracts Software Application Suite" May 21, 2021 5.0 Enterprise risk management including audit management, business continuity planning, cybersecurity assessments, risk assessments and vendor management. Pros Ease of use and integration points between the various software applications. Cons Lack of custom report writing options available to the administrator. Alternatives considered [Venminder](https://www.capterra.com/p/132271/Venminder/) Reason for choosing Ncontracts Ease of use and great reference experiences. Switched from [WolfPAC](https://www.capterra.com/p/178566/WolfPAC-Integrated-Risk-Management/) Poor implementation, support and training options. The software was a BEAR to use compared to Ncontracts. Review Source JL Jack L. Network Administrator Financial Services Used the software for: 6-12 months ### "Great intranet software" November 13, 2019 4.0 Positive, It's a really nice intranet software with a small profile. Pros The simplicity (once the project team gets you on your feet) is much better than alternatives. We switched from Sharepoint because of the administrative overhead. Cons The lack of features compared to Sharepoint. I would have liked for there to be SQL reports accessible through the intranet like sharepoint. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Administrative overhead of Sharepoint.. too complicated. Review Source Response from Ncontracts November 14, 2019 Thank you for taking the time to review OnSemble! I'm so glad that things are much easier after making the switch and that you think it's going well. I will be sure to ask about SQL reporting. If you need any help, please let us know. SC Sean C. Digital Channel Officer Financial Services Used the software for: 6-12 months ### "Loving our new intranet" March 18, 2020 5.0 Pros The modules and islands. Not only can you choose your site's functionality, but the options on a single content page allowed us to reconfigure our navigation and provide more useful content per page. Cons Not much of anything bad to say. The platform works smoothly, is a huge improvement over our previous platform, and the support is spectacular. Reason for choosing Ncontracts Functionality, modular building blocks, simple interface Switched from [CSI](https://www.capterra.com/p/136671/CSI/) CSI platform had limited functionality, plus their search feature vendor went out of business so we lost a major functionality for nearly a year. Review Source RS Rebecca S. Junior Associate Management Consulting Used the software for: 1-2 years ### "OnSemble Customer Service is fantastic" March 30, 2020 4.0 The customer service has always been amazing. The Team is always there to reply and help as quickly as possible. \[SENSITIVE CONTENT HIDDEN\] in particular is an all-star who goes above and beyond what it takes to get stuff done. We're really appreciated having her work on our file. Pros I like that you are able to restrict access to different parts of your Portal. This is a wonderful customization feature that allows us to connect with users in different ways. Cons The back-end can be restrictive when trying to design pages. I also wish that it was easier to move documents around from folder to folder and that the folder icons were larger. Alternatives considered [OnBoard](https://www.capterra.com/p/179015/OnBoard-Board-Portal/) Reason for choosing Ncontracts We needed a platform that wasn't only for Boards, but was also good for building customized Intranets. Review Source Misty W. Compliance and Quality Control Manager Financial Services Used the software for: 1-2 years ### "Easy to use platform and great customer service" April 5, 2023 5.0 We have an excellent working relationship with NContracts and their team. They consistently provide us knowledge and solutions to our ever changing environment in the financial industry. Pros NContracts provides services for our HMDA, Fair Lending and Red Lining data. It is easy to import our annual information and review where we have been versus where we want to go. The reporting is comprehensive. We can utilize filters to drill down in findings, as applicable. NContracts gives us valuable insight into what we do versus our peers using dialogue and graphs. We can ask questions at any time with confidence that the customer service will be responsive had helpful. Cons We are assigned an annual review with an analyst. Sometimes I am unsure which questions I should ask to utilize this built-in with our contract. It would be great to have an annual review with a template of suggested material to cover or learn about. Reason for choosing Ncontracts NContracts has helped us collect and review data with HMDA, Fair Lending and Red Lining. We can document and report information to our auditors in a timely fashion. The resource allows us to be introspective in review and challenges us to be better in our field. It is an affordable option backed by great minds and customer service. Review Source AL Anissa L. Trust Acct. Administrator Banking Used the software for: I used a free trial ### "I'm here because I didn't win." May 15, 2024 5.0 Pros I really enjoyed meeting the team that was sent to the FIRMA conference. Cons I have no dislikes about this product. Based on conversations, I think i would have few dislikes. Review Source AM Andrea M. Marketing Manager Financial Services Used the software for: 6-12 months ### "Customized intranet portal to fit our corporate culture & needs" December 21, 2020 5.0 Pros It is completely customizable! Our portal does not look like anyone else's - though we were able to look at other portal designs for inspiration. There are so many portal features to choose from that we could pick and choose what we believed would work best for our team members. Also, there is a lot of room to grow! Our portal changes constantly as we incorporate new pages and features. Cons It is important to ask a lot of questions during implementation. Some features have some hidden idiosyncrasies that we're not positive we would have known about if we hadn't asked about something else. While they do have 24/7 support, when you ask a question, you are often sent an article back so you have to troubleshoot on your own. They have pushed all support into an online ticketing system - picking up the phone isn't an option anymore. Be prepared if you have a question to receive links to articles, rather a direct answer to your specific question. Reason for choosing Ncontracts Provided in-person implementation support, training and provides round the clock support. It also had the features that we were looking for to reinforce our culture, improve corporate communications/readership (and track them!), and provide a place for employee engagement. Review Source ML Matt L. VP, Information Security Officer Banking Used the software for: 6-12 months ### "Ncontracts' Nvendor for vendor management" April 2, 2024 5.0 Good experience with good support and decent UI. Decent vendor review service but a lot of 3rd party vendors won't allow Ncontracts-type companies from requesting due diligence documentation so you end up having to do it yourself anyway. Pros I like the interface for the most part - it's typically intuitive and the support is very good and responsive when needed. Cons Navigating or updating multiple vendors - you can't middle click to open vendors in their own tabs which really hinders bulk updates. Reason for choosing Ncontracts I wasn't involved with this so I don't have any comment Review Source RG Robin G. VP Corporate Programs Financial Services Used the software for: 2+ years ### "Vendor Management " April 27, 2021 5.0 This company is a pleasure to work with. Staff throughout the organization are proactive and very responsive to customer request and/or the need for assistance. Pros Simple, Intuitive, scalable vendor management solution enabling rapid end user adoption and the realization of tangible business benefits within a very short period of time. Easy navigation good screen layout, search, drill down, workload tracking , status reports and document management functionality. Combined with other Ncontract products such as Ncontracts, Ncontinuity and Nrisk provides the essentials to manage and take vendor management to new levels for improved cost and risk management. Cons Product could be enhanced by enabling one to track and report on vendor costs, manage vendor resiliency ratings, and the opportunity to create and generate program level reports against established key performance and risk metrics. Ability to undertake requirements gathering, RFI's and RFP's from within the solution and enhancing the survey functionality would be an added bonus along with the use of AI/ machine learning to provide concise summaries of agreements Reason for choosing Ncontracts Value for money, End user experience, Functionality, Price, Service Review Source LS Leo S. SVP/Chief Risk Officer Banking Used the software for: 2+ years ### "Ncontracts: Happy with the tools and customer support." May 5, 2021 4.0 Ncontracts is excellent in terms of customer support and response times. This is very important to us. The attitude of the Ncontracts team is to help clients actually get value from the work they perform on the software. We use the information generated, i.e. the assessments and results, for decision making and developing action plans. Therefore we feel that the bank is getting value from the software over and above simply meeting regulatory requirements. Pros Ncontracts software is intuitive and easy to use. Implementation went very well and no significant stumbling blocks occurred. We have used Ncontracts for almost three years and found that new features and enhancements have been added on a regular basis. We requested a couple of customized reports and Ncontracts built what we needed in a short period of time. Cons Being a spreadsheet user, I would like to see more reports available in a excel-friendly format. Ncontracts has recently added some new functionality for creating excel-friendly reports, therefore the company seems to be listening to their customers regarding this. As noted above, Ncontracts will build customized reports for their clients and while that has worked well, it would be better to have more standard tools available. Review Source EJ Erin J. Organizational Development Manager Financial Services Used the software for: 2+ years ### "When you purchase OnSemble- you buy into an amazing Support Team" December 10, 2020 5.0 We use our OnSemble portal EVERY DAY to share information, promos, procedures and policies with our team across the country. We also have built several pages that allow us to have fun activities going throughout the year - helping with Employee Engagement and driving new staff to experience all that OnSemble provides. I also cannot say enough good things about the Support and Tech teams at OnSemble. They are quick to respond and find the answer to any question or creative block I'm having. They also share with me the steps they took to resolve an issue so that I am able to do it myself later (I love that!). The addition of the Spark community where clients from around the country can share ideas has been great. Pros I love the ability to truly customize the look and feel of my company's intranet - I'm not stuck using certain layouts or formats, instead I can let my creativity out. Working through a merger of two credit unions with very different cultures, the OnSemble products helped us create a portal that was not only the hub of where we shared information, but also allowed us to have fun along the way. Cons We are currently not using OnSemble for document storage/retention because of the search features - but with recent updates, these are getting better every day. Review Source BM Bopha M. Executive Assistant Banking Used the software for: 6-12 months ### "Easy to Use" October 27, 2020 4.0 I generally have a good experience with this software and the support team. This software is a very easy to use product with many useful "ready-made" modules, and "drag-and-drop" features that are great for jumpstarting an intranet site. The "Customer Success Managers" and the customer service team are supportive, helpful and proactive when trying to assist their clients. However, while the software allows for a lot of control in some regard, it does not allow control in others; for example, the look and feel of certain modules cannot easily be modified. The ease of certain aspects of the software seems to limit control over other aspects. Pros The drag and drop features are an incredibly useful feature. Many of the "ready-made" modules seem to be developed with "best practice" in mind and takes a lot of the work out when trying to rebuild an intranet site, especially for a novice (such as myself). The most recent software updates featuring "structures" have made modifications to the websites much easier as well. The software is continually being updated with its customer's feedback in mind. It can be setup to have access to active directory. This software allows for a lot of control and various ways to utilize its available features. Cons Certain aspects of the "look and feel" of the modules cannot be modified. For example, the font size of labels for sections of some modules cannot be changed. Parts of some modules seem outdated, for example the messaging board could be updated to have features such as "@" to tag a user. For some older modules, the look and feel seem outdated. The mechanism for the alerts features is not as easy to navigate as some of their other features. Review Source RM Rebekah M. Director of Marketing & Product Management Financial Services Used the software for: 2+ years ### "Great Support" October 11, 2018 5.0 We were trying to reduce paperwork and create a portal that was useful for every department in their everyday jobs, removing things off of network drives and organizing them in Onsemble. We love our new portal. Pros We've been Passageways customers for more than 10 years now and recently revamped our internal portal with the most recent version of OnSemble. Our customer support representative was very helpful and we really felt like Passageways was as invested in this project as we were. They will often get on phone calls with us to resolve questions and issues same-day or within a few hours. We always felt like we were a priority to them. Cons OnSemble is really a blank slate - you can do almost anything with it. You really have to have a vision for what you want the site to be and how you want it to be organized in order to be successful with this product. If you do, it's really customizable. If not, you can certainly have Passageways assist you in designing something, but you really have to know what you want and how you want it to be organized for your organization. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or have additional ideas you want to implement, let us know! JP Jaclyn P. Marketing and Business Development Assistant Banking Used the software for: 2+ years ### "OnSemble as an Internal Marketing Tool" January 19, 2017 4.0 We use OnSemble as our internal marketing communication and resource for employees to find any internal forms, procedures, info on products, training, and much more. The more that we do get employee buy-in to using it, the more we discover that we can do with it. I do feel that Passageways is constantly trying to update the features and functionality, and they definitely have some fabulous customer service! Anything I have ever needed or didn't understand, I've gotten exceptional support on from their team. Pros What I like the most is all of the different functions and uses for managing content and forming communication that you can use it for, you don't have to use them all, but they are available for when the product grows and your institution grows and you can add on more things as your needs change. Cons Really the only thing that I don't like about it is something that is in the process of being updated, which is that the portal is not currently responsive. We have people in our organization that have many different size screens and resolutions, so no one layout fits them all well. Review Source Response from Ncontracts September 5, 2019 Thank you for taking the time to review OnSemble! We really appreciate your positive feedback on this software. As for the responsiveness, please connect with your Customer Success Manager, who can assist. SB Samantha B. Executive Administrative Assistant Financial Services Used the software for: 6-12 months ### "Easy to Use and Super Convenient" September 4, 2019 5.0 OnSemble has made communication between departments and bank wide much more efficient. Before OnSemble, we had to email people directly for flyers, policies, memos, etc., but now it is all located in one location making it easier for all! We are a small community bank so we did not think this was something we needed, but after having we are thrilled and can't wait to see it evolve. Pros This software is very easy to use and user friendly. I have no background in building/maintaining an Intranet (nor have I ever used one) before and OnSemble made it so easy to maneuver. There is so much you can do and customize to make your own and if you're experiencing any issues Support is there to save the day! Cons While there is A LOT you can customize and make your own, there are some things that cannot be changed/altered and it can be frustrating. There are definitely ways to work around it though! Reason for choosing Ncontracts OnSemble seemed very user friendly and easy to maintain/build while also being cost efficient. These were the two main factors we considered before making a purchase and going through with an Intranet site all together. Review Source Response from Ncontracts September 10, 2019 Thank you very much for your review of OnSemble! I'm so glad you are finding it easy to use and a real game-changer for your bank. If you ever have questions or feel like you need additional training, let us know. BR Bethany R. Relationship Banker Banking Used the software for: 2+ years ### "Onsemble has completely simplified and modernized our intranet!" July 19, 2018 5.0 Onsemble gave us the tools to create an intranet that is fully functional, modern, and efficient. Pros The ease of use empowers people of all different technical backgrounds to build professional quality pages. Not only are the pages aesthetically pleasing, but the build-in modules offer a whole other level of functionality to make our jobs easier. I have really enjoyed the process of creating pages that, visually and technically, would have not been possible without Onsemble. Cons There are certain modules that could use some improvement for customization. For example, the font and color of the Birthdays and Anniversary islands. I wish we could customize those things easily. But this is a small complaint in the big picture, and our Customer Success Manager does a great job of bringing our ideas to the technical team to see if its something that can be implemented in the future. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear that you've enjoyed working in it and how it's empowering to users. We really appreciate the suggestion, and I will pass that along to our Product team. KJ Kimberly J. Marketing Director Banking Used the software for: 1-2 years ### " OnSemble Review" October 22, 2020 4.0 Overall, the product delivers what we expect! The hands-on support we have received after implementation is fantastic. Some modules can be complicated; however, our assigned Customer Service Manager is always available to give us uninterrupted support and training. Pros Our site is engaging and unique to our organization. We love that OnSemble helped us customize an Employee Recognition preview window on the homepage, and it has a social media feel that the employees enjoy. Our employees also love having many of their needs located all in one place, whether it be procedures, training material, an employee’s contact information, event details, or a blog post from our \[SENSITIVE CONTENT HIDDEN\]. Having a one-stop-shop for resources is invaluable. Cons We are a small credit union and have minimal resources; therefore, the setup took much longer than expected. There is a bit of a learning curve; however, the most recent update is much more intuitive, and I am quickly learning the new admin processes. Review Source PM Pamela M. Human Resources Banking Used the software for: 1-2 years ### "User friendly system with top notch support" October 10, 2018 5.0 Overall we have had an awesome experience with Onsemble and Passageways. The level of support that is available is fantastic. Our previous intranet provider was located in another country and any type of support was limited to their working hours which was TOTALLY opposite of ours. They also seemed to "nickel and dime" us on everything. Onsemble support has been easily accessible AND at a FANTASTIC price point. Pros Onsemble is easy to use and creates a high quality and very professional image within our organization. Anytime we have questions or experience technical difficulties I always feel like I receive 100% of the technicians attention until my problem is resolved. Cons the forms module is my least favorite app. It is very antiquated and I had higher expectations HOWEVER, I do believe that this module is on the radar for an upgrade. Yay :) Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving your image across your bank. I hope the recent updates have helped with the module challenges you were having. KM Keith M. IT Specialist Financial Services Used the software for: 2+ years ### "New and improved." December 10, 2020 4.0 The Support Team is great, the software is solid and the product is growing (new releases & features), all signs of a stable organization and good experience. Pros The content management system (CMS) provides a number of widgets to create and manage an internal website (aka, Intranet). With the recently released upgrades, great improvements have been realized in capability and performance. And, one feature that I especially like is the site analysis functions to track page utilization. Oh, and the support team... Primo! Cons Before the latest release, the biggest dislike was probably screen layout difficulties. Now... some of the widgets are still a bit clunky in working, but overall the functionality is there to do most anything you need to in the interface. Review Source JL Jessie L. Core Systems Specialist Financial Services Used the software for: 1-2 years ### "OnSemble and the Passageways Team Are Just What We Needed" January 27, 2017 5.0 OnSemble is exactly what we needed to create a more engaging, interactive portal for our employees. We have been able to build and maintain our portal, even those of us without a high amount of technical know-how, thanks to the simple-to-use design and the unsurpassed support from the Passageways team. Pros You don't have to have an education background in software to learn & manage the product effectively. Which also means that managing this is not time consuming. Also when we have ideas and suggestions Passageways is very open to them, asks questions to understand & works to include the new features or make the improvements you suggest. Cons At times some of the modules or islands don't function as simple or as straight forward as you would expect. But, as long as you share your frustration or suggestions for improvements with Passageways they do what they can to improve it to your satisfaction. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear that it's exactly what you've been looking for in a solution. We definitely appreciate the shout out for our Support team. If you ever feel like you are in need of additional training or for any new team members, let us know! Similar Products Featured