# LOFT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LOFT Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/233623/LOFT

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# 

 LOFT Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

LOFT

## What is LOFT?

LOFT enhances the resident experience for apartment communities by streamlining tasks like leasing, moving, rent payments, and community engagement into one app. Key features include an all-in-one app for managing the rental journey, reducing the need for multiple apps. It offers smart checklists and integrations to simplify the move-in process, including utilities setup and parking reservations. Residents have flexible payment options, including credit/debit cards, bank accounts, and the LOFT Flex program, along with financial tools to help build credit.

## What is LOFT used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LOFT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.realpage.com&name=LOFT)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LOFT

3.5 (2)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.6 (1,524)

Value For Money

3.0 (2)

Value For Money

4.6 (1,456)

Customer Service

3.5 (2)

Customer Service

4.7 (1,497)

## LOFT alternatives

[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Portal

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Third-Party Integrations

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Transaction History

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Gamification

Games or game-like elements to track progress and reward accomplishments

Member Portal

Online gateway through which members can access/update personal information

LOFT 5 features

Private online space that lets businesses securely share documents and provide information access to clients

Games or game-like elements to track progress and reward accomplishments

Online gateway through which members can access/update personal information

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Features

3.0 (2)

3.0

Based on 2 reviews

## Pricing

Value for money

3.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.0 (2)

3.0

Based on 2 reviews

## Support, customer service and training options

Customer Service

3.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (2)

3.5

Based on 2 reviews

## User reviews

Overall rating

3.5

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

NT

Nick T.

Assistant Property Manager

Real Estate

### "Stay Active with ActiveBuilding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 11, 2025

ActiveBuilding is a great portal for residents. Especially residents in a tight nit community. Aside from the basics like paying rent with auto payments or submitting maintenance requests, you can also post to the community page or message other residents privately. It asks for consent, so it isn't selling or giving your info away.

Pros

The ability to post to a community feed with other residents. You could buy, sell, update, inform, and message other neighbors.

Cons

Setting up auto-payments or adding new credit cards seemed to always have difficulty.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mark S.

Concierge Manager

Real Estate

### "Active Building - A Passable Option"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 6, 2022

The software is no frills, and mostly reliable.

Pros

There are no outstanding features that make this software stand above its peers.

Cons

Search function within the resident management function is not reliable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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