# Rocketlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rocketlane the right Professional Services Automation solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232772/Rocketlane/reviews --- Rocketlane 4.7 (127) [View alternatives](https://www.capterra.com/p/232772/Rocketlane/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Reviews of Rocketlane Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews HB Harsh B Associate Software EngineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It was very helpfull in terms of onboarding projects and timeline updates, and also clients onboarding on the rocketlane made the weekly updates sending task so easy and the project timelines can be updated, as well as all the update messages to be sent to all the project stakeholders“ August 4, 2024 Elizabeth G Manager, Professional ServicesComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports.“ August 14, 2025 AC Anna C Client Success CoachMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “I like the level of detail and varying tools you can use, such as setting deadlines and assigning roles/statuses to tasks.“ October 15, 2024 JS Jodie S Sr Product SpecialistComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Therefore, communications on sensitive topics (such as payroll) need to be handled outside of Rocketlane. When adding files to the same project, Rocketlane does not version them. When trying to use their filter to determine the correct file by date, the chronological filter does not work properly.“ July 9, 2024 AM Aya M Director, CRM Implementation and SupportInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “It has been great to minimize the "millions of conversations" with clients across many emails threads and different communication services and to manage comms with remove teams accross many time zones. “ September 9, 2024 JS Jodie S Sr Product SpecialistComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I'll list out the various items I've encountered since we began using the tool. If a client shares their login URL with someone else and they both click it, they are both registered to that email and it's not an easy process to undo this.“ July 9, 2024 BL Bryce L Professional Services ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “The customer portal is a really fantastic feature that offers real time project visibility to customers.“ June 5, 2025 JS Jodie S Sr Product SpecialistComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It's overwhelming to have to sift through everything received. Since you have to enable all notifications, I've had to set up email rules to try and reduce how much hits my inbox.“ July 9, 2024 ## Showing most helpful reviews Showing 1-25 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anand S. Senior Implementation Consultant Financial Services Used the software for: 1-2 years ### "Handing the customers' Go Live with ease" August 6, 2024 5.0 Its been a very effective in handling my customers and their implementation experience Pros The most likeable thing about Rocketlane is the ease of use. It is simple to use but very powerful in terms of keeping the user focused on completing the right stages of implementation at the right time. Cons The least likeable thing used to be the slowness of loading the pages. But over the last 6 months it has improved considerably. Review Source PA Paul A. Sr Manager of Onboarding team Accounting Used the software for: 6-12 months ### "Great tool missing some stuff to make it perfect" September 10, 2024 5.0 Pros The transparency it provides on my team projects and also allows our clients to have that same visibility Cons Would love to add some way to capture csats Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Rocketlane Overallfit with Salesforce and the project management capabilities Switched from [GUIDEcx](https://www.capterra.com/p/175189/GuideCX/) Integration with aged was rocky and not as transparent on the project management side Review Source TP Tiffany P. Franchisee Mentor Retail Used the software for: 6-12 months ### "Franchisee Trainer" July 23, 2024 4.0 So far it has been a overall good experience. Pros The ability to communicate with our franchisees and keep accountability with timelines and expectations Cons The amount of time it takes for some of the pages to load Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Need charts and better communication with our staff and franchisees Review Source VR Verified Reviewer Manager, Professional Services Computer Software Used the software for: 2+ years ### "Solid Time Tracking Software and PM Tool" August 14, 2025 4.0 Overall, Rocketlane has been the best all-in-one tool I've used for a services organization, despite some limitations. Pros Rocketlane is easy and intuitive to use and offers a seamless connection from time tracking, project management, reporting, etc. Cons Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports. For example, we cannot change how quarters are defined; calendar quarters are the default, and we operate on a different cadence, but all reports in Rocketlane use that same definition. Review Source BL Bryce L. Professional Services Manager Computer Software Used the software for: 6-12 months ### "Fantastic platform for customer onboarding and implementation." June 5, 2025 5.0 Overall Rocketlane has brought visibility to our projects both internally and with our customers. When we needed to update an automation behavior in Rocketlane, the team was very responsive and able to help. Pros The customer portal is a really fantastic feature that offers real time project visibility to customers. With the task assignment, it also items for which the customer is responsible. Cons We frequently work with other consultants, often across customer companies and projects. There is not a really straightforward way to invite these other consultants to participate in projects. The "partner" section of the software seems intended to handle this, but requires additional licensing expenses for people who often just need to be aware of what's going on in the project. Review Source TMFE Tito Mari Francis E. Implementation Consultant Information Technology and Services Used the software for: 6-12 months ### "Rocketlane helps us streamline our task prioritization" June 9, 2025 5.0 It's working great for me and my team so far, it helps me prioritize my tasks that can lead to success through work completion Pros It allows our team to streamline the monitoring of task progress and completion as well as which needs to be done, so we're prioritizing with the help of the tool Cons I hope it can better integrate with other calendar tools, for holidays and other organization calendar-based events of the organization Review Source KR Kaushik R. Associate Vice President Computer Software Used the software for: 1-2 years ### "Rocket Lane A wonderful tool - Powerful but extremely light at same time." May 23, 2025 5.0 Overall experience has been wonderful with RL. It assists me in doing my project tracking for both efforts and resources in a seamless manner. Pros I liked the ease of use for the time tracking and approval functions. This also integrates seamlessly with Salesforce for syncing up with the project FRAG status. Cons I think the reporting capabilities - number of the out of the box configurable reports can be increased. Review Source SS Satyam S. Senior Business Analyst Information Technology and Services Used the software for: 2+ years ### "Efficient Customer Onboarding and Project Management Made Easy" October 20, 2024 5.0 Pros Rocketlane excels in streamlining customer onboarding and project management. The intuitive UI is a game-changer, allowing teams to track projects, milestones, and tasks efficiently. Its seamless collaboration features, including real-time document sharing and communication tools, ensure that teams are always aligned. I also appreciate the detailed reporting and analytics, which provide valuable insights into project progress and help optimize workflows. The ability to customize templates and workflows saves a lot of time, making Rocketlane adaptable to different types of projects. Cons While Rocketlane offers many great features, the learning curve for new users can be a bit steep, especially for those unfamiliar with project management tools. Some integrations with other platforms could be more robust, and occasional performance lags during heavy usage can slow down workflow. However, these are relatively minor issues compared to the overall benefits. Review Source AM Aya M. Director, CRM Implementation and Support Information Technology and Services Used the software for: 1-2 years ### "easy to use and customizable to meet your needs" September 9, 2024 5.0 Easy to implement, fast to communicate with, and very client friendly. It has been great to minimize the "millions of conversations" with clients across many emails threads and different communication services and to manage comms with remove teams accross many time zones. It is so easy to use and if there are every any struggles, the support team is extremely responsive, so easy to communcaite with and fast to fix. Pros Ability to customize to meet the needs of each individual project Cons Not able to move tasks accross projects; but you are able to assign projects to the same clients so it is easy to work around. The only thing "missing" is the ability to manage "support" via RL; with that, you could use RL to manage the ENTIRE lifecycle with a client. Review Source DV Dinesh V. Senior Onboarding Manager Information Technology and Services Used the software for: Less than 6 months ### "Must Have Tool for Onboarding Folks!" October 17, 2024 4.0 My overall experience with Rocketlane has been positive. It's easy to use, keeps everything organized, and helps our team stay on top of tasks. It makes the onboarding process smoother, though there’s room for improvement in managing notifications. Overall, it’s been a helpful tool for our workflow. Pros Rocketlane's interface and structured workflows really help reduce manual errors during the onboarding process. It streamlines communication and task management, even with multiple stakeholders involved. Cons Sometimes the notifications can get a bit overwhelming, especially when there are a lot of tasks going on. It would be great if there was more control over how often you get updates. Review Source RG Rashmi G. Lead functional Consultant Information Technology and Services Used the software for: 6-12 months ### "Amazing Experience with Rocketlane" August 29, 2024 5.0 Good and easy to use and accessibility. Pros Its easy to use and accessibility, and provides good platform to capture the divisions of multiple projects and time spent in it. Cons Look of the application, it feels very basic. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Simple and effective usage needed and hence shifted to Rocketlane. Review Source TS Tony S. CEO E-Learning Used the software for: 1-2 years ### "Helped scale my agency past $700k in 6 months " March 4, 2024 5.0 Love it , it’s a gamechanger for my marketing agency. Pros Robust client project management software that has strong automations and features I could find on Trello on clickup. Cons User interface for the client could be smoother. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Rocketlane Stronger software for an agency dealing with clients at scale. Review Source AJ Ajeet J. Senior Software Engineer Automotive Used the software for: 2+ years ### "Rocketlane Rocks" July 24, 2024 5.0 Very Good i really like the product very much Pros i most like about Rocketlane, 1. Easy to fill the timesheet. 2. Easy to manage my Project. 3. Easy to collab with my team on a project Cons Nothing as of i feel evertying is awesome but sometime i feel lag during filling timesheet Review Source EK Ekta K. Engagement Manager Accounting Used the software for: 6-12 months ### "Collaboration and Project Management" July 29, 2024 5.0 Pros Project Management perspective - very organized, help quickly onboard projects Cons Too many questions in the admin part which necessarily might not be available for a user who mostly onboards the projects. Hence creates delays Review Source gP ganesh P. infrastructure engineering Information Technology and Services Used the software for: 1-2 years ### "related to review" July 24, 2024 5.0 nice ui/ux design to interact with it,not boring also Pros good to use ,easy to fill time sheet ,easily fillable Review Source SR Siddhant R. Customer Success Manager Marketing and Advertising Used the software for: 6-12 months ### "Project Management : Rocketlane" July 25, 2024 5.0 Pros The ability to manage various client in onboarding phase without getting confused and tagging each one of them to get the fastest response. It is a highly functional tool which never leaves me out of the conversation and keep my onboarding very smooth. Cons I am mainly using it at a level where I am user so I am not being able to get around to find the limitation with the tool. However I would like this tool to have a dark theme available. Review Source SM Shubham M. Consultant Information Technology and Services Used the software for: 6-12 months ### "Rocketlane Review" September 2, 2024 5.0 Easy to manage and follow up on assigned tasks. Pros Lucid and Simple. Good to manage multiple projects Cons More fields should be added and integrations with MS365 ServiceNow and Salesforce Review Source HT Harikrishnan T. Senior Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Magic with Rocketlane" July 12, 2024 5.0 Pros The User experience is very Good and the UIs are more modernized. Cons The speed sometimes is very low and the Mobile app don't have all the Web features. Review Source AS Ashutosh S. Implementation Consultant Information Technology and Services Used the software for: 6-12 months ### "Smooth, To the point and user friendly" July 12, 2024 5.0 Pros The best thing about the rocketlane is that it's very user-friendly and gets the job done with a lot of customizations even at the user level. Cons Only if we can minimize the occasional downtime it would be perfect. Review Source MG Matthew G. Director of Client Onboarding Computer Software Used the software for: 6-12 months ### "SalesVista LOVES Rocketlane!" March 7, 2024 5.0 Amazing and definitely worth the money! Our team’s productivity has skyrocketed with the adoption of the product. Pros The drag and drop functionality within the project board helps provide a clean organized visual for task completion. Cons Hard to find a negative, but some of the UI calendar functionality could be improved aesthetically. Reason for choosing Rocketlane Better demo and hands on consultative approach…they really listened and catered the product demos to our needs. Review Source Syed U. Customer Success manager Information Technology and Services Used the software for: 2+ years ### "Tool to manage project and track all the things happening in a project end to end" February 23, 2024 4.0 Pros Task Management Task scheduling Management Templates Cons It's difficult to toggle between 2 different projects, it would have been great if they gave a simple switch option to toggle. The current templates are outdated should have multiple to choose from, whether it's onboarding a client, doing POC, and so on. Review Source Bharath J. Sr. Manager - CS Strategy & Ops Information Technology and Services Used the software for: 6-12 months ### "Rockellane - The go-to tool for best Customer Collaboration & Project Management " October 30, 2023 5.0 Pros I love how intuitive the tool is and the UI is great too! Getting all the projects in one place makes it super helpful for the implementation teams. Cons I think the reporting/dashboards have some scope for improvement (I think I feel the same way about mostly every tool) but is not a show stopper or a blocker in anyway today. Alternatives considered [CogniSaaS](https://www.capterra.com/p/250453/CogniSaaS/)[Planhat](https://www.capterra.com/p/149430/Planhat/) Review Source SY Shabnum Y. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Effective Task tracking" February 26, 2024 5.0 Overall, I feel platform is the best where I can track literally everything. Pros It helps me track the time I put on activities and also help me be on toes and work on deadlines. Also I can keep track of tasks that have been assigned to me. Cons The platform hangs up frequently and it takes time to put on my activities on the platform. Review Source HP Harish P. Senior Software Engineer Computer Software Used the software for: 1-2 years ### "Efficient Project Tracking Made Easy: A Review of Rocketlane's Streamlined Interface and Customizable Features." March 1, 2024 5.0 My overall experience with Rocketlane has been highly positive, as it offers an intuitive platform with robust features that streamline project management processes, enhancing team collaboration and productivity effectively. Pros I particularly appreciated Rocketlane's user-friendly interface and robust customization options, which greatly enhanced project management efficiency. Cons One aspect that could be improved is the integration options with third-party tools, as it may be limited compared to some other project management platforms. Review Source VR Verified Reviewer Functional Consultant Information Technology and Services Used the software for: 1-2 years ### "Rocketlane Review" March 11, 2024 5.0 Pros User friendly and perfect UI to understand the system without training Cons Within few clicks your task gets completed, Easy to fill timesheet and other reporting Review Source Similar Products Featured ## Related categories [Project Management](https://www.capterra.com/project-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Resource Management](https://www.capterra.com/resource-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.