# Storeganise Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Storeganise the right Self Storage solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232660/Storeganise/reviews

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Storeganise

4.7 (18)

[View alternatives](https://www.capterra.com/p/232660/Storeganise/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Storeganise

Ease of use

4.6

Customer Service

4.9

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alastair M.  
Executive Chairman  
Consumer Services  
Used the software for: 2+ years

### "Full-Service Valet Storage Management Software - Student Sector"

January 19, 2022

4.0

Pros

Order flow, booking process and user management are the most useful elements of the software. Students can be a challenging market to service from a customer service perspective, and Storeganise has proved a valuable solution in order to improve our ability to manage our service efficiently. In addition, the ease of taking payments through the platform reduced our bad debts and the time it took customers to pay bills. By offering flexible payment options, Storeganise enabled us to tailor the our customer plans to our market. We have quite a unique charging structure, and Storeganise proved adaptable enough to be able to meet our needs. Integration into our existing processes was easy, and support was provided by Storeganise to manage this process. They are quick to react to customer service requests, and the communication is excellent.

Cons

One feature missing is the ability to capture e-signatures on valet orders when collections and deliveries take place. This feature would help greatly with our compliance and transparency requirements when collecting. As a seasonal business, it would also help if we could delete items that were previously assigned to a customer but remain on the system.

Review Source

Response from Storeganise

March 1, 2022

Thanks for the review Alastair! We have e-signing functionality for self storage and we are looking at adding that for valet storage too in the future.

MS

Max S.  
Director  
Retail  
Used the software for: 6-12 months

### "Very good management system"

June 10, 2024

5.0

Pros

Storganise is a user friendly management system. The customer service is excellent and the onboarding process has been very simple.

Cons

So far there are no cons to the service.

Review Source

Response from Storeganise

June 17, 2024

Thank you Max for taking the time to leave a us a review! We're thrilled to hear that you’re enjoying our software and we look forward to helping you scale! Your feedback is incredibly important to us, and it helps us to continue improving our services and providing the best possible experience for all our users. If you have any additional comments or suggestions, please don’t hesitate to share them with us.

JB

Jeremy B.  
Partner  
Real Estate  
Used the software for: 1-2 years

### "A solid And cost-effective platform for managing valet storage"

March 10, 2022

3.0

Pros

Well defined workflows and ability to manage all aspects of the process in a collaborative manner

Cons

Customer interface still needs to grow a bit in graphical sophistication and usability

Review Source

Response from Storeganise

March 15, 2022

Hi Jeremy Thanks for the review. The customer portal has just been updated to a totally new interface with loads of new functionality. The new portal is already generating increased conversion rates and further automation for many businesses and we are confident it will do the same for you guys too!

CD

Craig D.  
CEO  
Warehousing  
Used the software for: 2+ years

### "The Storage People Storeganise Experience"

October 26, 2021

5.0

We have been very happy with Storeganise since Day 1. They have been accommodating to all of our requests and needs. It's important for us to have a software supplier that is humanising and understanding. I think that has been most important for us.

Pros

We wanted to implement valet and self-storage simultaneously but had issues finding an integrated software solution - that is until we met up with Storeganise. We're now able to offer both services in one easy-to-use software. We wanted a software provider that was more in touch with our needs and the changing market. We found this in Storeganise. From the beginning, until now, they are always eager to know whether their software caters to our daily needs. Whenever there is room for improvement they will add it to their next software update. The auto payment function that they offer is a value-added service making payments and collections easier for our clients and our team, respectively.

Cons

No real cons as we're able to constantly communicate with the Storeganise team on making improvements for the users.

Review Source

Response from Storeganise

January 17, 2022

Thanks for the review Craig! Pleasure working with you guys and we'll continue to build in new awesome features to help you automate more of your business :)

PW

Philip W.  
Director  
Warehousing  
Used the software for: 6-12 months

### "Comprehensive software with swift deployment and flexible integrations"

October 6, 2021

4.0

The experience with Storeganise has been fantastic with ample support all along the way from set-up to operations. The design is easy to use, highly customizable, intuitive and flexible.

Pros

A web-based solution in itself has made managing operations much more flexible, and Storeganise also makes managing workflows and customer communications much easier with automated emails and payments available with customization options.

Cons

Integration revealed a few operational issues that could be easily worked around or the team provided a hot-fix within the day.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/)

Review Source

Response from Storeganise

January 17, 2022

Thanks very much for the kind words! It is a pleasure to be working with you and supporting your business.

CR

Cole R.  
Admin  
Real Estate  
Used the software for: Less than 6 months

### "Next level, efficient self-storage and valet storage software that is very reasonable in price."

January 14, 2022

5.0

Pros

The ease of use and the automations save us so much time. We research other software products before finding Storeganise, and Storeganise is hands down the best option.

Cons

It would be awesome if Storeganise were to partner with an insurance company to provide month-by-month renters insurance.

Reason for choosing Storeganise

Storeganise is more user friendly and their automations were better overall that Easy Storage Solutions.

Review Source

Response from Storeganise

January 17, 2022

Thanks for the awesome review! Glad you are enjoying Storeganise. We are always to expand our integrations and are looking at insurance service integrations to add in the near future :)

AY

Amanda Y.  
Chief Marketing Officer  
Consumer Services  
Used the software for: 2+ years

### "Storeganise = efficiency and ease"

January 18, 2022

5.0

Pros

Storeganise is the perfect fit for our business. The ability to customize the markets to match our needs increases efficiency tremendously. Storeganise provides organization that eliminates human error and provides a security for both the client and our business. What I appreciate most is the quick responses from the Storeganise team when I have a question or need assistance updating a market. Their team is responsive and willing to work through unique situations to figure out how best to utilize the software to it's best potential.

Cons

Most of my concerns along the way have been resolved with various software updates.

Review Source

Response from Storeganise

January 19, 2022

Thank you for the awesome review Amanda! Always a pleasure working with you and the team :)

MY

Marco Y.  
Head of Sales and Marketing  
Warehousing  
Used the software for: 2+ years

### "Storefriendly Best Partner- Storeganise "

October 6, 2021

5.0

Highly recommended to all new self storage operators

Pros

we like storeganise's reporting and online payment.

Cons

template of interface could be improved

Review Source

Response from Storeganise

October 12, 2021

Thank you very much. It is wonderful to be supporting Store Friendly as one of the leading self storage companies in Asia!

SB

Stephanie B.  
Director  
Consumer Services  
Used the software for: 2+ years

### "Great product!"

February 25, 2022

5.0

Excellent - they have been partners with us since we starting using them. Definitely feels like a collaborative working relationship.

Pros

Ease of use and ability to have everything we need to manage our business in one place.

Cons

Updates that may or may not work best for our workplace but we work with storeganise team to resolve these issues.

Review Source

Response from Storeganise

March 1, 2022

Thanks for the awesome review Stephanie! Been great working with you these past few years and looking forward to the next few!

SC

Steven C.  
Partner/Owner  
Warehousing  
Used the software for: 1-2 years

### "Great product and we highly recommend"

March 8, 2023

5.0

It has been a positive experience and I highly recommend the software.

Pros

it was the most user friendly option that we looked at, and the pricing structure was the best for our needs.

Cons

I have had challenges applying credits to customer accounts, but the support team has been helpful in resolving these issues.

Reason for choosing Storeganise

pricing and most user friendly

Review Source

Response from Storeganise

March 10, 2023

Thank you for the review! We continue to work on new functionality each quarter so more great stuff coming soon!

VR

Verified Reviewer  
Selfstorage Gesellschafter  
Real Estate  
Used the software for: 6-12 months

### ""All in One" Software für Selfstorage Betreiber"

December 1, 2022

5.0

Pros

Die Software ist sehr übersichtlich & zuverlässig. Sie vereint fast alle betrieblich notwendigen Aspekte: Buchungsplattform, Websiteintegration, Rechnungsstellung, Schnittstellen zu Zahlungsdienstleistern und Access Control Systemen. Dazu ist der deutschsprachige Service durch die Karibu GmbH super: extrem kompetent und schnell, das kenne ich sonst so nicht.

Cons

Eine richtige Handy-App wäre noch eine tolle Ergänzung, obwohl die Website schon sehr gut auf dem Telefon funktioniert.

Review Source

Response from Storeganise

December 5, 2022

Thanks for the great review! We are happy to hear that you are enjoying using Storeganise. We continue to build and add new features on a regular basis and we will take into account your wishes for a mobile app in the future. Cheers!

HB

Hinnerk B.  
CEO  
Retail  
Used the software for: 6-12 months

### "Storegainse ist die Lösung für einen (teil)-automatischen Self Storage Online Shop"

December 5, 2022

4.0

Ein gutes Produkt was noch etwas feinschliff im Bereich UX braucht. Dies kann man aber relativ leicht lösen, da der Kern stimmt.

Pros

Das Backend ist umfassend und tut was es soll. Die grundlegenden Funktionen sind alle dort, für einen automatischen Online Shop im Bereich Self Storage.

Cons

Das Frontend sowie der Kündigungsprozess können noch ausgebaut werden.

Alternatives considered

[Stora](https://www.capterra.com/p/228462/Stora/)

Reason for choosing Storeganise

Dies war die einzige Software welche wirklich einen (teil)-automatisierten Ansatz, als Online Shop, hat. Andere Produkte sind legacy Anbieter, die oft keine API bzw. eine Online Buchungs Ansatz haben. Das Backend ist anderen Anbietern in dem Bereich überlegen.

Review Source

VR

Verified Reviewer  
Geschäftsführer  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Umfasst alle Funktionen, die wir für unser Storage benötigen"

November 29, 2022

5.0

Wir haben uns einige Produkte vorführen lassen. Unterm Strich bietet uns Storeganise mit Abstand das beste Preis /Leistungsverhältniss

Pros

Sehr gute support, großer Funktionsumfang ohne "aufgebläht" zu sein.

Cons

Die Statistik Funktionen könnten noch intuitiver sein.

Review Source

KK

Kevin K.  
President  
Warehousing  
Used the software for: 2+ years

### "Best On Demand Storage Software"

January 20, 2022

5.0

Pros

We searched everywhere to find a solution to fulfill our consumer storage and delivery business. Luckily, we found Storeganise and have been very happy for several years. Storeganise's ease of use and ease of implementation is hard to beat. The customer support has also been top notch.

Cons

The mobile interface could be better. It would be nice to have an actual iphone app available.

Review Source

Response from Storeganise

January 24, 2022

Thank you very much for the review Kevin! Been a pleasure working with you and your team over these past few years. Our Customer Portal is actually about to be updated with a whole new interface - stay tuned!

AB

Ali B.  
Owner  
Warehousing  
Used the software for: 1-2 years

### "Storeganise is a user friendly system"

February 24, 2022

5.0

Pros

Storeganise is streamlined to make booking orders, billing and payments easy for the customer and internal users. As an owner, I love that everything I need is under one platform, CRM, orders, inventory, billing, website management. It is affordable and the team is always available to help troubleshoot any problems that arise.

Cons

We do not have any complaints; we love the platform and the ease of working in it on a daily basis

Review Source

Response from Storeganise

March 1, 2022

Thanks for the great review Ali! We are here to help :)

SM

Sebastian M.  
Fundador  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excelente software valet storage"

January 11, 2022

5.0

Muy buena experiencia. Estamos dejando de usarlo solo porque vendimos la empresa y el nuevo dueño ya tiene su software.

Pros

Nos permitio pasar todo lo que teniamos a mano y excel al sistema con mucha facilidad.

Cons

Como todo software comprado, no hay mucha posibilidad de personalizacion.

Reason for choosing Storeganise

Se adaptaba exacto a nuestro modelo de negocio de valet storage

Review Source

Response from Storeganise

January 17, 2022

Thanks for the great review! It has been awesome working together with you these past few years. We are constantly working to improve the level of customisations we can support and have some exciting updates around this coming out very shortly!

TZ

Troels Z.  
Product Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "A good solution for Valet Storage"

January 14, 2022

4.0

Pros

Very intuitive and easy to use - both as an admin and for drivers and other users. Good support from Storeganise and good cooperation when developing new customer-specific functions.

Cons

Some features are missing and the booking flow for the customer could be a bit more simple.

Review Source

Response from Storeganise

January 17, 2022

Thanks for taking the time to write a review! Glad you are happy with Storeganise. Our customer booking process is getting a big improvement with our new Customer Portal which we are rolling out now :)

CJP

Carlos Julian P.  
Director  
Retail  
Used the software for: Less than 6 months

### "Simpli Storage"

January 20, 2023

5.0

The overall experience with the team, support and software has been good.

Pros

Very easy to use both front and back end! faboulus work there.Great support team, from every person that I have worked with.

Cons

There are very few options to manage promotions in valet storage.

Review Source

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