# DebtBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DebtBook the right Financial Reporting solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232590/DebtBook/reviews --- DebtBook 4.9 (16) [View alternatives](https://www.capterra.com/p/232590/DebtBook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 13th, 2025 # Reviews of DebtBook Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Jan F. Accounting Manager Government Administration Used the software for: 1-2 years ### "A Happy Customer" October 30, 2025 5.0 DebtBook has been a big step up from the prior system I used. They customer service is exceptional, not just because it is responsive, but because of the chat button in the bottom corner that allows you immediate access to it no matter where you are in the program. AND, it is not an AI chatbot. A real person responds, you can drop screen shots into the chat, attach files, anything needed to exchange info and get things resolved. Customer service really sets DebtBook apart. Beyond, that we have an assigned rep who regularly checks in to make sure we are doing well and to see if there are any concerns. I can't recommend DebtBook highly enough. Pros Exceptional centralized system for all debt (bonds, leases, and SBITA's). All documents related to debt can be attached as well. Various schedules are we thought out and audit notes are effective. Cons More flexibility in reporting and schedules would be helpful. For instance, there is some filtering functionality, but some columns that would be of value are not available and custom reports are not available. Switched from [LeaseQuery](https://www.capterra.com/p/143396/LeaseQuery/) Debtbook seemed more feature rich and allowed tracking of bonded debt and loans as well as leases and SBITA's. Review Source ML Martha L. Debt Manager Government Administration Used the software for: 6-12 months ### "Johnston County, NC and DebtBook" August 4, 2021 5.0 We have experienced time savings with DebtBook! We no longer have to maintain multiple spreadsheets to track our debt and the debt of our 15 water and sewer districts. We look forward to and anticipate even more time savings during the annual audit process for the year ending 6/30/21 and with the lease solution! Pros Once we saw the DebtBook demo, we were immediately sold. Prior to onboarding with DebtBook, we maintained the County's debt in 3 funds as well as the debt for each of our 15 water districts in multiple spreadsheets that required constant updating. DebtBook saves us time by not relying on the spreadsheets and we use it for budgeting, payment tracking, projecting debt service and as a document storage avenue. We are now in the process of onboarding with DebtBook for lease accounting and tracking and looking forward to that. Cons Onboarding with DebtBook is a breeze and they constantly share updates and new features. During the onboarding process, they take the time to understand, listen and set up your profile in a way that is most beneficial to you. Alternatives considered [LeaseQuery](https://www.capterra.com/p/143396/LeaseQuery/) Reason for choosing DebtBook We chose DebtBook based on our positive experience and outcome with the debt management solution, reasonable cost and the demonstrated solution for lease management. Review Source MP Michael P. Financial Analyst Government Administration Used the software for: Less than 6 months ### "Great for implementing new GASB lease and subscription requirements." March 27, 2025 5.0 Very nice product, easy to use and train on. Great at tracking information. Pros Very Easy to use and add subscriptions or leases once you learn the language Cons It can be cumbersome to learn the different steps needed to add a subscription. That may have more to do with GASB Guidelines than this product. Review Source JW Jake W. Finance Director Government Administration Used the software for: 2+ years ### "5 Stars from an Early Adopter " August 5, 2021 5.0 I know that a full five star review is generally suspect, but DebtBook deserves it in my opinion. Right out of the box it simplifies the process of managing monthly debt payments. No more paper amortization schedules and calendar alerts. Onboarding is a simple experience and tailored to fit your needs, but it's afterwards that you know the team at DebtBook is serious about providing consistent support and making improvements. You never waste your time when you provide feedback. Pros It's simple to use and does what it's designed to do. DebtBook has far and away the best customer support team. No 1-800 number or support ticket queues, I talk to \[SENSITIVE CONTENT\] if I have a question. Giving feedback is never a waste of time and could very well lead to a new feature that all users enjoy. Cons I honestly don't have anything that is a con. Review Source BC Bryan C. Budget Director Government Administration Used the software for: 6-12 months ### "DebtBook Review" August 4, 2021 5.0 We believe in the tools and software that DebtBook has, the value is there for the City. We felt that it was certainly worth the cost. We’ve been looking for something like DebtBook for a while. Once we saw it, we were convinced it would be a great fit. Implementation was super easy and the software is extremely user-friendly. Pros The onboarding process was super simple, 3 sessions of 30-45 minutes each. This onboarding was the easiest I have ever been involved with. The software is very straightforward. The software is very easy to navigate, it does save time as we were working in excel spreadsheets. The folks at DebtBook are very receptive and update the information very quickly. Cons Nothing at the moment. We have worked with the team at DebtBook to make recommendations, all of which they were already working on as other clients made similar requests. They have made other enhancements prior to the City engaging and we have been the beneficiaries of those changes. Review Source JR John R. Finance Director Government Administration Used the software for: 2+ years ### "Bryan County BOC" August 4, 2021 5.0 We love using this software since it houses all of our financial leases and debt in an easy accessible place. It also saves a lot of time for our staff as well as time for our auditors and bankers. Pros We like the easy of use, functionality, and price. Cons We have used this software for over 2 years and there is nothing we have found at this point that we didn't like Review Source SG Susie G. Administrative Services/Finance Director/Comptroller Government Administration Used the software for: 2+ years ### "Happy DebtBook User" August 4, 2021 5.0 They are very professional and responsive. This has made managing our debt and reporting for our debt much easier. I love that I have everything in one place. Pros DebtBook is very easy to use. I like the flexibility it has to view information in different ways and by different dates. The ability for our auditor to have access and retrieve information during our audit saves me time and work. Implementation was very easy. They did all the work which was great! DebtBook is also great about checking in with me to see if things are working well or if there are things I want changed on our account. I wish every product I used was this easy and helpful. Cons I can't think of anything that I would consider a con. Review Source TT Todd T. Debt Manager Government Administration Used the software for: 1-2 years ### "A Great Debt & Lease Management Tool" August 6, 2021 5.0 DebtBook replaced our use of an Excel file for debt management, and they met need for GASB87 reporting and lease management when we did not have a tool in place for that. Partnering with DebtBook to assist in both debt and lease management has yielded immediate and ongoing benefits. Pros Ease of implementation; Ease of use; Training and support available; Very cost effective; Functionality Cons Nothing per se. I will say integrating GASB87 functionality slowed development of some other debt management functionality, but it is completely understandable as we are beneficiary of both debt and lease management functionality enhancement. Reason for choosing DebtBook Cost, functionality, expertise, support, innovation, vision Review Source DK David K. AVP, Debt Management Education Management Used the software for: 6-12 months ### "Excellent Debt Tool" August 11, 2021 5.0 Excellent support, attention to detail, commitment to deliver Pros Intuitive layout and ease of use; Archival of documents Cons Ad hoc reporting capabilities are lacking Review Source KS Kim S. Director of Financial Services Government Administration Used the software for: 6-12 months ### "DebtBook Review" August 4, 2021 4.0 We use DebtBook for confirming upcoming debt payments, balances of each bond issue, exporting reports to excel, budget development for debt funds. The DebtBook team has always provided excellent and prompt customer service; assists us with any requests. Pros Ease of implementation - provided all bond documents and current manual spreadsheets and DebtBook did all the work. We simply cross-checked our manual records with the new DebtBook records. Cons We are pleased with all aspects of this software Reason for choosing DebtBook Ease of use, knowledge of the DebtBook team, good "fit" for our needs. Review Source JJ Jessica J. Finance Director Government Administration Used the software for: 1-2 years ### "Great debt management tool" August 4, 2021 5.0 Great company! Great people! Support is fantastic and they are always looking for ways to improve the product. Pros The product is extremely easy to use. Easy to export data to Excel. Can then be manipulated and used in multiple ways. Eliminated several spreadsheets we used to manually update. Cons Nothing - improvements continue to be made and software is easy to use Review Source BL Beverly L. Finance Director Government Administration Used the software for: 1-2 years ### "Union County, NC " August 4, 2021 5.0 DebtBook has been a great asset and investment for our organization. Pros This software is easy to use and my staff that have little experience working with our debt portfolio can know easily navigate through reporting. This has saved us amble amount of time when working on our fiscal year end audit. Our auditors have their own login to view all debt documents and outstanding balances. Cons Nothing. This product was easy to implement. The DebtBook team made this a seamless process. Review Source LS Lisa S. Finance Director Government Administration Used the software for: 1-2 years ### "Debt Reporting" July 22, 2021 5.0 Much easier than maintaining an enormous spreadsheet. Easy access for all users. Pros To be able to see outstanding debt by fund and generate the tables for our annual financial report Cons Cannot generate a report by fund of payments. Some allocations were not correct and i have to check each one individually. Review Source GV Greg V. Director of Treasury Services Higher Education Used the software for: 6-12 months ### "Excellent tool for improving debt management processes" August 4, 2021 5.0 The onboarding team was very helpful with our implementation and did most of the work for us - we just gave them all of our spreadsheets and talked them through it. This software has made our recordkeeping processes more reliable and enabled more useful reporting of our debt portfolio. Pros Simplifies debt record-keeping by maintaining all active bond information in one place. We also find the ability to customize how our debt portfolio is categorized within the software has enabled very useful internal reporting. Cons N/a - the interface is very user friendly and the implementation went very smoothly. If some scenario planning features were added in the future, that could be helpful for debt planning purposes. Review Source KY Kevin Y. Assistant City Manager Government Administration Used the software for: 1-2 years ### "DebtBook review" July 30, 2021 5.0 Pros Customer support, ease of use, ease of uploading documents and debt information. Product is staying current with GASB87 lease information as well. Cons We really haven't found a con with DebtBook's software. Review Source PB Perry B. Controller Government Administration Used the software for: 6-12 months ### "DebtBook Review" August 4, 2021 5.0 It has been a useful tool and a wise investment. Pros Consolidating all our debt information in one place. The software is very user friendly. Cons The team at DebtBook respond very quickly to various changes we request but it would be nice to be able to make some edits ourselves. Review Source Similar Products Featured