# Wasp Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wasp Inventory the right Medical Inventory solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232310/InventoryCloud/reviews

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Wasp Inventory

4.3 (358)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wasp Inventory

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“It was great because I had realtime numbers (number of items and value of items deployed) to give our director and board and we were able to print reports to use as packing lists.“

June 17, 2025

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Historical data is insufficient - you cannot get inventory levels at a point in time for audit purposes.“

June 6, 2025

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“We could have spent a lot more money and built a customized system but I am glad that we selected InventoryCloud as an inexpensive off-the-shelf solution.“

June 17, 2025

KP

Kelsey P

Controls AdministratorIndustrial Automation, 51 - 200 employeesUsed the software for: Less than 6 months.

“I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.“

March 27, 2025

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“InventoryCloud has made our inventory control much more efficient and effective.“

June 17, 2025

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Setting it up can be a hassle because many of the options and features are not intuitive to find or use.“

June 6, 2025

DW

Don W

Engineering ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“Great product from start (implementation) to ongoing support and year over year cost competitiveness. “

April 15, 2026

KH

Katrina H

Logistics ManagerConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months.

“Trying to access it on our phones, we found it did not work properly.“

April 14, 2025

## Showing most helpful reviews

Showing 1-25 of 358 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Saikiran S.  
Sr Electrical Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Inventory Cloud-"A true inventory management tool""

May 6, 2023

3.0

Overall it was nice experience after using Inventory cloud.The product tracking,barcode ,status,dispatch and quantity can be easily analysed.

Pros

1.Easy implementation in real time environment2.Good tracking metrics3.Good customer support

Cons

1.Few export and import options available2.Heavy customization is not possible3.Interface could have been improved

Review Source

Response from Wasp Barcode Technologies

June 8, 2023

Thanks for explaining how InventoryCloud's capabilities of tracking ,barcoding status, dispatch and quantity analysis helps to fulfill your needs.

bA

bradley A.  
IT Specialist  
Research  
Used the software for: 1-2 years

### "great software"

June 17, 2025

5.0

It was so easy to setup and start using. We have had to expand our goal because so many users were requesting access.

Pros

The ease of use. It really is easy to use. I rarely have any users that report having any issues .

Cons

So many options that you can use the software for. billing, reporting, automation is available .

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

needed more then a single excel spreadsheet.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Bradley, Thank you for the review. We're glad to hear InventoryCloud has been easy to use and quick to set up, and that it’s gaining traction across your team. We appreciate your feedback and support.

JW

James W.  
Logistics Manager  
Hospitality  
Used the software for: 1-2 years

### "Brewery stock control"

May 22, 2025

3.0

Very good software to help manage stock control. Very easy to use, manage and control multiple SKU items

Pros

Easy to use, does what we require and able to manage stock our way with the software. Able to print QR codes for Batch number and best before dates.

Cons

Not being able to edit the functions on the handheld devices. The hand held device has sometimes played up, where it has not list an item in best before date order, meaning the wrong stock has been picked.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks for the review, James. We're glad to hear InventoryCloud is helping your team manage stock and meet your operational needs. Your feedback helps us improve, and we're grateful to have you with us.

SA

Steven A.  
Sales and Buyer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Standish Products"

May 22, 2025

5.0

The overall experience has been great. Theres been no issues once we got everything started. I hope to continue to use this software for years to come.

Pros

The layout is very easy to read and understand. Ive also enjoyed the ability to tree everything together and also see everything in our system separately.

Cons

Nothing Ive had no issues whatsoever with this software. Of all the softwares we've tested, Wasp was the simplest in design.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Steven! We're so glad the clean layout and intuitive design are making your day-to-day easier. Hearing that your overall experience has been great means a lot to us. We appreciate you choosing InventoryCloud.

KP

Kelsey P.  
Controls Administrator  
Industrial Automation  
Used the software for: Less than 6 months

### "WASP InventoryCloud"

March 27, 2025

4.0

My interaction with WASP has been great! At the beginning it was easy to book time with our Sales Rep and to get all my questions answered. Now when I have questions, the response time of the Support Team is very quick.

Pros

It's very easy to enter your inventory. Even though our company is unique in the way we use the software, we were able to make it work for what we needed it for.

Cons

The reports are not very user-friendly. I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Kelsey! We're happy to hear InventoryCloud is easy to use and supports your inventory entry process. Your positive experience with our support team is great to hear.

MD

Matt D.  
Warehouse Manager  
Construction  
Used the software for: Less than 6 months

### "overall a good system"

June 6, 2025

3.0

overall its a good system but necessitates too many work-arounds to simulate options that should be built in but are not.

Pros

consolidation and tracking are great, the amount of reports available is amazing and the ability to flag slow moving inventory has been a huge cost saver no more losing out on return dollars be the item is outside return window

Cons

does not seem optimized for fast turn around and high volume. cannot bulk receive, all items on an invoice need to be received individually. fine for a few lines but 200 plus line item orders are cumbersome, cannot create or populate orders from handheld must be done at workstation and again fine for a few lines but larger orders can be a slog.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Matt, Thanks for sharing your experience. We're glad the reporting and inventory tracking features are helping reduce costs. We appreciate your feedback and will keep it in mind as we continue improving the system.

LG

Lino G.  
Night Facilities Operations Supervisor  
Facilities Services  
Used the software for: 2+ years

### "Inventory Management Simplified"

March 28, 2025

5.0

I enjoy having data at my fingertips, such as reports. My experience has been very positive.

Pros

I like the easy functionality of adding/ removing inventory and making it as detailed as I want with establishing par levels and notifications of low inventory.

Cons

I have not received our printer yet but previously at other locations I struggled with the settings of the barcode printer and getting it aligned properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Lino! It's great to hear that having fast, easy access to your inventory data is making a difference. We're proud to provide tools that simplify your workflow.

NG

Nicole G.  
Healthcare Simulation Operations Specialist  
Higher Education  
Used the software for: Less than 6 months

### "A Great Inventory Management System!"

June 17, 2025

5.0

Extremely positive. The training before implementation wasn't as helpful as the training after implementation, but that was because I didn't know what to ask at first.

Pros

It's very easy to use to keep track of our supplies. I also like that I can add new items and make changes.

Cons

Initial setup was complicated, but the technicians were very helpful in that process. There were mistakes I made because I didn't know what I was doing, but they guided me through the process.

Review Source

KH

Katrina H.  
Logistics Manager  
Consumer Goods  
Used the software for: 6-12 months

### "IC was not for me "

April 14, 2025

2.0

While I think this can be a good software for another company, it just didn't fit our needs

Pros

This software is easy to use and seems to be easy to understand.

Cons

Trying to access it on our phones, we found it did not work properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Hi Katrina, Thank you for sharing your feedback. We're glad to hear you found InventoryCloud easy to use and understand. While it's unfortunate the solution didn't align with your team's needs, we appreciate you giving it a try and recognizing its potential value for others. If you ever reconsider or need assistance in the future, our team is here to help.

JS

John S.  
Consultant  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Work in Progress"

April 3, 2025

4.0

We are doing a workaround with a custom field, so we are making the program work for us. I wish I had been able to talk directly to the person who did the implementation instead of emails back and forth which, I think, made the process take longer than it needed to be. We may be able to rate it higher after we've had more time with the program

Pros

Familiarity. We were using an old version of so the transition to this version was just a matter of getting acquainted with newer features.

Cons

InventoryCloud is way more complicated/involved for our needs. We simply want to know what we have and where it is. We would like to know how many skids we have and how many pieces we have total. skids can be inconsistent and might have different quantities per skid. We can put it in by pieces but don't seem to be able to get a skid count.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, John. We're glad you're seeing the benefits and appreciate your familiarity with the platform. We're always here to help fine-tune the experience so it works even better for you.

JJ

Joseph J.  
Inside Sales  
Wholesale  
Used the software for: 2+ years

### "Pretty Darn Good Bang For Your Buck"

August 5, 2021

5.0

Overall great experience, we use this tool daily and it has stream lined our inventory/sales process. It is nice to know what dollar amount of inventory we have at any given time. Being able to track cost across the board is very critical in this age of constant price increases. We really love the mobile app due to the fact we can help our customers on the fly, great job!

Pros

Implementation is a breeze, adding new items to inventory and barcoding is a snap. Your quarterly inventory is just that simple as scan and go. The reporting features are immense and easy to use.

Cons

The search "engine" is a little temperamental and I feel I should just be able to pull up all of my items (about 5000) and just search for them in mass. The pull items from inventory feels "clunky" and not very user friendly. I should not have to jump back and forth between pages to get an item out of my inventory, it should be a "1 stop shop".

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Wasp Inventory

We had the desktop version of Wasp but it was no longer supported a year or so after we bought it.

Review Source

AC

Anthony C.  
Inventory Manager  
Furniture  
Used the software for: 2+ years

### "Great Option for the Price"

October 11, 2021

5.0

I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use and flexible enough to fit most needs. What complaints I have will likely be fixed in the years to come.

Pros

It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.

Cons

The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.

Alternatives considered

[e-PIC One Enterprise](https://www.capterra.com/p/118819/e-PIC-One-Enterprise/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Wasp Inventory

Price to feature set ratio. Seemed like the most well-rounded option for the price.

Switched from

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Fishbowl's terrible UI and issues with reports.

Review Source

SF

Shalonda F.  
Purchasing Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Wasp At Genesis"

April 4, 2024

5.0

I have no complaints thus far. Everytime we need to make updates we get the help we need.

Pros

How fast and easy access to all pf our inventory information is. And receiving reorder triggers.

Cons

Sometimes it take forever for thr pages to load.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Wasp Inventory

NetSuite was $100,000/year vs the $5000-8000 from Wasp.

Review Source

Response from Wasp Barcode Technologies

April 23, 2024

Fast and easy also wins the race. Thanks for pointing that out to the other readers.

JJ

Joshua J.  
Electrical engineer  
Environmental Services  
Used the software for: Less than 6 months

### "Great system and professional company "

March 28, 2025

5.0

I’m very happy with the system, it is a very easy to use web based interface which has all the functionality we need and more.

Pros

The inventory cloud is just what my business needs to manage spares, the system is very user friendly.

Cons

The online training was very dry and covered lots of aspects I had already said we won’t use.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Joshua! We love hearing that InventoryCloud fits your business needs and that our team has delivered a professional experience. Your confidence in our system means a lot.

WD

William D.  
Production Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Changed the Entire Way We Operate!"

July 17, 2024

5.0

Overall we've been extremely happy with the product. I sing it's praises in every warehouse I visit and have been working to get more people in our company to utilize it and follow our lead. It's totally changed how we operate for the better.

Pros

We upgraded from using a server based version of Wasp from years ago, and the difference was night and day. It allowed us to now access the inventory system from anywhere, without being dependent on a particular network. We've been able to more easily bring other warehouses in our company into the fold and get them quickly integrated.

Cons

I wish the mobile version on the app more closely resembled the web version and was a bit more robust.

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

That's great to hear! InventoryCloud was designed to deliver on customers' needs and expectations whether on the server, in the cloud or on the road. thanks for sharing

DS

Dario S.  
Project Director  
Construction  
Used the software for: 2+ years

### "Great inventory tool"

July 23, 2024

5.0

Great tool and easy to teach to your warehouse manager how to manage it

Pros

I can enter my equipment item by item creating my own description and Item number

Cons

Really nothing to complain about it, the program works great

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

Being easy to use has always been a focus for us. We're glad to hear that you agree we're delivering on that promise.

GZ

Gary Z.  
Ops Manager  
Warehousing  
Used the software for: 2+ years

### "Solid Inventory Control"

May 22, 2024

4.0

Pros

InventoryCloud gives live updates to our team in accessing and locating our products. There are plenty of useful functions to help keep track of costs, locations, and history of transactions to back track and locate any user error.

Cons

We rely heavily on mobile usable and at times there has been errors that does not push the transaction through. Although, this has happened less frequently due to updates through to the app.

Review Source

Response from Wasp Barcode Technologies

June 12, 2024

Thanks for sharing with everyone insights on the plenty of useful functions of InventoryCloud to help keep track of costs, locations and transactions. Do know that we are committed to continuously improving on your experience.

KK

Kira K.  
Warehouse Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Learning curve"

June 3, 2024

5.0

Pros

Having an Assembly and Kit feature helps our warehouse as mostly everything is an assembly line.

Cons

Removing items that don't have a primary location.

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Review Source

Response from Wasp Barcode Technologies

June 12, 2024

Thank you for taking the time to share your experience with InventoryCloud. We are pleased to hear that the assembly and kit features are delivering on your needs. Do know that we are committed to continuously improving on your experience.

MD

Michael D.  
Crating Manager  
Construction  
Used the software for: 6-12 months

### "If you are doing inventory by hand, or in Excel, give InventoryCloud a look. "

October 15, 2021

5.0

Personally, InventoryCloud has made my live at work INCREDIBLY easier and less stressful. I no longer have to worry about those end of the month hard counts, or if I am running low on inventory. I find InventoryCloud very intuitive, and easy to use. although it may have been difficult getting other workers to understand the software, the company I work for is better because of InventoryCloud.

Pros

When I say that I LOVE this software, it isn't an understatement. This software has changed not just how I do my job, but has changed how the company I work for does inventory. Before InventoryCloud, the company as a whole was doing inventory through Excel. While this worked it was extremely inefficient. with InventoryCloud, checking in, managing, and charging materials to certain projects, couldn't be easier. Monthly hard counts? simplified. Inventory running low? Notifications sent straight to your email. InventoryCloud is well worth it.

Cons

Now, while I said I love this software, that does not mean that there are not things that need work. for example, the barcode scanning, while easy to use, requires a lot of setup. also, it doesn't always scan on the first try, and sometimes you will need to scan a few times. secondly, if you have other people using the software on iPads, like the company that I work for does, the training needed is a lot of work. some workers may have trouble understanding the ins and outs of all of the transactions that can be performed.

Review Source

JK

Josh K.  
Logistician  
Government Relations  
Used the software for: 6-12 months

### "Great Service for a great price."

July 20, 2022

4.0

Very positive and easy going.

Pros

How easy it is to use and implement. Just made figuring it out a breeze and increased traceability and workflow ten fold.

Cons

Some features are missing or are not as customizable as we would like. Such as Zones do nothing for you at the moment. and when you export to csv files. you cannot sort and choose the type of document you want to export to.

Reason for choosing Wasp Inventory

N/a

Review Source

Response from Wasp Barcode Technologies

July 25, 2022

Hello Josh. Thank you for pointing out that InventoryCloud is easy to use and implement. Also thanks for giving us insights on new capabilities that can make your experience even better.

MP

Michael P.  
Safety Manager/Stockroom Manager  
Shipbuilding  
Used the software for: 2+ years

### "inventory control"

October 12, 2021

4.0

We are pleased with the program, but would like to see improvements as descripted above.

Pros

Easy access, real time data capturing, and accountability.

Cons

The notification of low inventory doesn't work. Tracking tool crib items can be made simpler. Under the old desktop system you were able to see who has items out that need to be returned. This system you have to run a lengthy report and run through several pages to find what tool crib items are overdue.

Reason for choosing Wasp Inventory

Not sure.

Review Source

Response from Wasp Barcode Technologies

June 20, 2022

Thank you Michael for sharing your thoughts regarding InventoryCloud. We are happy to hear that you find the solution as easy to use.

AP

Anita P.  
Lead Administrative Support Assistant  
Gambling & Casinos  
Used the software for: 1-2 years

### "4 Great Years of Service "

January 3, 2024

4.0

I have had no issues what so ever. I have only talked to a rep a couple of times and they have been more than helpful and kind.

Pros

It has a column for everything we need to input and it can be changed. The export to excel is simple as is the label maker.

Cons

When the new drop-down doesn't automatically put you on "contains" in the search.

Review Source

Response from Wasp Barcode Technologies

April 24, 2024

Thanks for being a long-standing user of InventoryCloud. As you know, we are constantly making updates to the software to increase customer's benefits and capabilities.

FP

Falguni P.  
Clinical Study Product Manager  
Medical Devices  
Used the software for: 2+ years

### "WASP Inventory Cloud for Medical Devices"

October 23, 2023

4.0

Pros

Be able to view, search inventory on the main screen, be able to open multiple pages of the system to check the location of inventory so that fileds required to be filled for "remove function" can be accessed.

Cons

I would like to be able to be able to customize reports and design packing slips per pick order with ease and be able to select fields from different tables to be in the reports I need.

Review Source

Response from Wasp Barcode Technologies

November 1, 2023

Thanks for sharing your experience. We take recommendations from our customers very seriously. Do know that we are committed to continuously improving on your experience.

BB

Baladas B.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "One of the best Warehouse Management System"

October 29, 2023

5.0

For user interface and features i will give it five star rating.

Pros

I most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory. It also helps you to handle multi locations inventory from one place. It is well designed software to handle different types of inventory smoothly and efficiently.

Cons

We are using it since several years, i personally didn't faced any problems while using it.

Review Source

Response from Wasp Barcode Technologies

November 9, 2023

Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.

HV

Hugo V.  
Inventory Manager  
Medical Devices  
Used the software for: 2+ years

### "Inventory Cloud"

October 11, 2021

4.0

It's been very convinient for us to have the cloud set up, it given us more features / tools to get our orders processed and tracked through our shop down to the end user, It's a must have for any buisness

Pros

I've been using the Control for about 5 years now and just upgraded to the Inventory Cloud and it has been much easier to use, also the software gives the user the option of using our mobile devices instead of the scanner in certain cases. One of the best items also provided with the upgrade is the availability of creating your own custom reports very important in tracking your inventory . It's a must have program if you want to make sure all your inventory is squared away..

Cons

Only one real issue I've had is label printing not as easy as the previous version, Creating the label is not the real issue it's having to modify a labels size .. Not user friendly when it comes to label modification. Not a deal breaker.. I do have a work around only because I've been using inventory control for some time now.

Reason for choosing Wasp Inventory

We've been a WASP customer for over 5 years now and upgrading seemed alot easier than selecting a new system and starting from scratch, Just so we are clear we weren't having issue that called for a system replacment. We kept what works just upgraded to improve our system. - If it isn't broken leave it alone lol

Review Source

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