# Wasp Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wasp Inventory the right Inventory Management solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232310/InventoryCloud/reviews

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Wasp Inventory

4.3 (358)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wasp Inventory

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

Comprehensive inventory tracking tools

87% positive reviews out of 115

Most reviewers describe inventory management as efficient, with real-time tracking, detailed reporting, and improved accuracy.

Mike K

Warehouse Manager, 51 - 200 employees.

"InventoryCloud has made our inventory control much more efficient and effective."

Frequent slowdowns and delays

77% negative reviews out of 26

Most reviewers report performance and speed issues, including lag, slow processing, and occasional system unresponsiveness.

Chris R

Warehouse manager, 51 - 200 employees.

"the inconsistancy of scheduled mobile uploads/downloads is still wonky on our end."

Streamlined setup and operation

92% positive reviews out of 77

Most reviewers indicate ease of use allows quick setup, straightforward daily tasks, and simple onboarding.

Christy C

Program Manager, Business Affairs, 51 - 200 employees.

"I appreciate that it is designed in the same way as Asset Management, so if you're familiar with one, the other can be implemented without any confusion or down time."

Accessible and intuitive design

90% positive reviews out of 39

Most reviewers find the user interface simple to navigate, visually clear, and easy for new users.

Tushar V

Senior associate, 10,001+ employees.

"This provides various number of features which is easy to implement in the work and has better user interface which can be easily adapted by the users."

## Showing most helpful reviews

Showing 1-25 of 358 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Saikiran S.  
Sr Electrical Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Inventory Cloud-"A true inventory management tool""

May 6, 2023

3.0

Overall it was nice experience after using Inventory cloud.The product tracking,barcode ,status,dispatch and quantity can be easily analysed.

Pros

1.Easy implementation in real time environment2.Good tracking metrics3.Good customer support

Cons

1.Few export and import options available2.Heavy customization is not possible3.Interface could have been improved

Review Source

Response from Wasp Barcode Technologies

June 8, 2023

Thanks for explaining how InventoryCloud's capabilities of tracking ,barcoding status, dispatch and quantity analysis helps to fulfill your needs.

bA

bradley A.  
IT Specialist  
Research  
Used the software for: 1-2 years

### "great software"

June 17, 2025

5.0

It was so easy to setup and start using. We have had to expand our goal because so many users were requesting access.

Pros

The ease of use. It really is easy to use. I rarely have any users that report having any issues .

Cons

So many options that you can use the software for. billing, reporting, automation is available .

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

needed more then a single excel spreadsheet.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Bradley, Thank you for the review. We're glad to hear InventoryCloud has been easy to use and quick to set up, and that it’s gaining traction across your team. We appreciate your feedback and support.

JW

James W.  
Logistics Manager  
Hospitality  
Used the software for: 1-2 years

### "Brewery stock control"

May 22, 2025

3.0

Very good software to help manage stock control. Very easy to use, manage and control multiple SKU items

Pros

Easy to use, does what we require and able to manage stock our way with the software. Able to print QR codes for Batch number and best before dates.

Cons

Not being able to edit the functions on the handheld devices. The hand held device has sometimes played up, where it has not list an item in best before date order, meaning the wrong stock has been picked.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks for the review, James. We're glad to hear InventoryCloud is helping your team manage stock and meet your operational needs. Your feedback helps us improve, and we're grateful to have you with us.

SA

Steven A.  
Sales and Buyer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Standish Products"

May 22, 2025

5.0

The overall experience has been great. Theres been no issues once we got everything started. I hope to continue to use this software for years to come.

Pros

The layout is very easy to read and understand. Ive also enjoyed the ability to tree everything together and also see everything in our system separately.

Cons

Nothing Ive had no issues whatsoever with this software. Of all the softwares we've tested, Wasp was the simplest in design.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Steven! We're so glad the clean layout and intuitive design are making your day-to-day easier. Hearing that your overall experience has been great means a lot to us. We appreciate you choosing InventoryCloud.

KP

Kelsey P.  
Controls Administrator  
Industrial Automation  
Used the software for: Less than 6 months

### "WASP InventoryCloud"

March 27, 2025

4.0

My interaction with WASP has been great! At the beginning it was easy to book time with our Sales Rep and to get all my questions answered. Now when I have questions, the response time of the Support Team is very quick.

Pros

It's very easy to enter your inventory. Even though our company is unique in the way we use the software, we were able to make it work for what we needed it for.

Cons

The reports are not very user-friendly. I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Kelsey! We're happy to hear InventoryCloud is easy to use and supports your inventory entry process. Your positive experience with our support team is great to hear.

MD

Matt D.  
Warehouse Manager  
Construction  
Used the software for: Less than 6 months

### "overall a good system"

June 6, 2025

3.0

overall its a good system but necessitates too many work-arounds to simulate options that should be built in but are not.

Pros

consolidation and tracking are great, the amount of reports available is amazing and the ability to flag slow moving inventory has been a huge cost saver no more losing out on return dollars be the item is outside return window

Cons

does not seem optimized for fast turn around and high volume. cannot bulk receive, all items on an invoice need to be received individually. fine for a few lines but 200 plus line item orders are cumbersome, cannot create or populate orders from handheld must be done at workstation and again fine for a few lines but larger orders can be a slog.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Matt, Thanks for sharing your experience. We're glad the reporting and inventory tracking features are helping reduce costs. We appreciate your feedback and will keep it in mind as we continue improving the system.

LG

Lino G.  
Night Facilities Operations Supervisor  
Facilities Services  
Used the software for: 2+ years

### "Inventory Management Simplified"

March 28, 2025

5.0

I enjoy having data at my fingertips, such as reports. My experience has been very positive.

Pros

I like the easy functionality of adding/ removing inventory and making it as detailed as I want with establishing par levels and notifications of low inventory.

Cons

I have not received our printer yet but previously at other locations I struggled with the settings of the barcode printer and getting it aligned properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Lino! It's great to hear that having fast, easy access to your inventory data is making a difference. We're proud to provide tools that simplify your workflow.

NG

Nicole G.  
Healthcare Simulation Operations Specialist  
Higher Education  
Used the software for: Less than 6 months

### "A Great Inventory Management System!"

June 17, 2025

5.0

Extremely positive. The training before implementation wasn't as helpful as the training after implementation, but that was because I didn't know what to ask at first.

Pros

It's very easy to use to keep track of our supplies. I also like that I can add new items and make changes.

Cons

Initial setup was complicated, but the technicians were very helpful in that process. There were mistakes I made because I didn't know what I was doing, but they guided me through the process.

Review Source

AH

Abigail H.  
Chief Administrative Officer  
Farming  
Used the software for: Less than 6 months

### "Great Support!"

June 5, 2025

5.0

We have had a great experience so far and we are looking forward on growing our business with saving time on inventory.

Pros

Customer support and the training process was awesome, we really got to try multiple different avenues on how we wanted to organize our beef inventory that worked best for our company with saving us time.

Cons

Pulling some of the reports on how I envisioned it are different but the reports do offer all the data needed.

Review Source

KH

Katrina H.  
Logistics Manager  
Consumer Goods  
Used the software for: 6-12 months

### "IC was not for me "

April 14, 2025

2.0

While I think this can be a good software for another company, it just didn't fit our needs

Pros

This software is easy to use and seems to be easy to understand.

Cons

Trying to access it on our phones, we found it did not work properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Hi Katrina, Thank you for sharing your feedback. We're glad to hear you found InventoryCloud easy to use and understand. While it's unfortunate the solution didn't align with your team's needs, we appreciate you giving it a try and recognizing its potential value for others. If you ever reconsider or need assistance in the future, our team is here to help.

DS

Doug S.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Tool for Proper Inventory Management "

February 7, 2024

5.0

It is a good product and program that allows the users to monitor inventory usage and adjust, receive and remove products quickly and efficiently.

Pros

Low initial cost and once setup is complete it is easy to understand and teach new users how to operate.

Cons

Some functions are not available with the basic package. You must upgraded to add some features that should be included.

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Reason for choosing Wasp Inventory

No return calls, emails or follow-up from this vendor.

Review Source

Response from Wasp Barcode Technologies

April 23, 2024

Thank you for sharing your insights regarding InventoryCloud. We are glad to hear that you see great value in the solution. Do know that we are committed to improving on your experience.

MJ

Mushal J.  
Operations associate  
Biotechnology  
Used the software for: 6-12 months

### "Great inventory tool for efficient working environment "

August 4, 2021

5.0

I like the amount of information it allows to fill in. It helps to find all the features of the product in one place.

Pros

I like the way it displays all the information on one page and generated reports from the very first transactions.

Cons

All the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.

Reason for choosing Wasp Inventory

We liked the vast amount of information display options and the tracking was so easy.

Switched from

[Conga Contracts](https://www.capterra.com/p/88389/Conga-Contracts/)

It was not covering all the features we required to fulfil the job.

Review Source

SP

Steve P.  
General Manager  
Retail  
Used the software for: Less than 6 months

### "Great but be patient. ROME was not built in a day."

April 7, 2025

4.0

Still in the process of using but overall updated takes too long.

Pros

Range of use available for various options for our needs.

Cons

Support. We wanted a Toyota and got presented a BMW.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Steve. We appreciate your thoughtful review and are glad to hear you're finding value in the system's flexibility and range of use. If there is anything we can do to further support your experience, we're always here to help.

PT

Pratik T.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excellent inventory management system"

August 17, 2024

5.0

Our overall experience with InventoryCloud is delightful.

Pros

With Inventorycloud you can manage any kind of inventory smoothly. You don't need to rely on certain computer or laptop to use it. As it's a cloud based solution you can access it from any device. It guarantees you prompt dispatches by automating shipping process. It simplifies your warehouse operation by automating inward and outward processes using Hand Held Terminals. It offers you simple and unique reconciliation process.

Cons

We have not yet experienced any problems with Inventorycloud.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Pratik. We're glad to hear InventoryCloud has delivered such a smooth and flexible experience for your team. It's great to know the system is helping simplify your warehouse operations and improve dispatch efficiency. We appreciate your continued trust and the time you took to share this thoughtful review.

VR

Verified Reviewer  
Senior associate  
Financial Services  
Used the software for: 1-2 years

### "Review for Inventorycloud"

July 23, 2024

5.0

Pros

This provides various number of features which is easy to implement in the work and has better user interface which can be easily adapted by the users.

Cons

Cost matters for every users specially when it's being used by an organization that has multiple users working on the software. Therefor, this product is a bit costly.

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

Good to hear that you are taking advantage of all InventoryCloud's rich features and capabilities. Thanks for sharing.

kN

kelli N.  
Administrative Asst  
Education Management  
Used the software for: 6-12 months

### "merchandise inventory"

August 30, 2024

5.0

My experience so far has been very minimal but I plan to utilize more in the future.

Pros

I have used the remove and add options from the list view and it is very simple.

Cons

I haven't had the time to explore all the bells and whistles that is offered.

Review Source

Response from Wasp Barcode Technologies

September 4, 2024

Glad to hear that InventoryCloud is delivering on your expectations.

GZ

Gary Z.  
Ops Manager  
Warehousing  
Used the software for: 2+ years

### "Solid Inventory Control"

May 22, 2024

4.0

Pros

InventoryCloud gives live updates to our team in accessing and locating our products. There are plenty of useful functions to help keep track of costs, locations, and history of transactions to back track and locate any user error.

Cons

We rely heavily on mobile usable and at times there has been errors that does not push the transaction through. Although, this has happened less frequently due to updates through to the app.

Review Source

Response from Wasp Barcode Technologies

June 12, 2024

Thanks for sharing with everyone insights on the plenty of useful functions of InventoryCloud to help keep track of costs, locations and transactions. Do know that we are committed to continuously improving on your experience.

JG

John G.  
Inventory Control Manager  
Real Estate  
Used the software for: 1-2 years

### "WIP"

August 5, 2021

3.0

We are managing our inventory in a way that we can deploy it for our rental operation. Thanks to InventoryCloud's solid foundations we have been able to improve some of the very manual processes we had in the past.

Pros

For a cloud product, it is robust, quick to access and interface is friendly. Inventory and items do have a solid amount of information to them. History and transactions are recorder correctly. Improvements to scanning have helped streamline scanner usage.

Cons

Kitting does not work. Picture downsizing is too aggressive. Lack of picture export options. Reports require a lot of cleaning up after exporting. Lack of csv PO import. No field for landed costs on POs. Only one type of order available (no transfer or custom orders.) Serial auto creation is flawed, opens the door to duplicates in inventory.

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Review Source

CW

Courtney W.  
MLT Chemistry Coord.  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Inventory Program"

June 3, 2022

5.0

Pros

This product has allowed us to keep track of not only our inventory count but also provides reports that allow us to track expiration dates, purchase/receive turn around times, and so much more. It also has the capability for you to build reports that tracks data you deem important. It is easy to use and even easier to set up once you get it going. I love the fact that I can access this program anywhere, including on my phone, in case there is an emergency or someone is confused and calls for help.

Cons

Overall I really do like this program, there is only one real Con I can think. We had our data imported from an older program that was having lots of issues before we booted it. While all of the data crossed over, in order to fully utilize the unit function I basically had to delete the product and rebuild it. It would be nice if the program allowed to make unit changes without having to start over.

Review Source

Response from Wasp Barcode Technologies

June 14, 2022

We appreciate your feedback explaining how InventoryCloud allows you to keep track of not only your inventory count but also provides you with reports that allow you to track expiration dates. Glad to hear that the solution meets your needs and provides great value.

NP

Neil P.  
Supply Chain Manager  
Consumer Goods  
Used the software for: 6-12 months

### "New User to WASP"

August 13, 2021

4.0

This software is an easy solution without paying a lot out for a number of processes not required with an more expensive solution

Pros

Nice to have system out of the box, web based, friendly team to assist implement & guide the set up issues

Cons

The API set up was challenging but got there after help from the Support team in the USA A number of features shown in the sales presentation wasn't operational on the live system, eg carrier label creator, notifications sent to receivers when dispatched, did match same competitors software solutions, which was disappointing, hopefully recommendations to improve operational process would be great, which would make this a leader in this bracket

Reason for choosing Wasp Inventory

Sales team sold the software solution, ticking all our requirements

Review Source

Response from Wasp Barcode Technologies

April 24, 2024

Thank you for sharing your insights regarding InventoryCloud. Do know we value your comments and consider them as we continue to improve on the experience.

HC

Humphrey C.  
Security Forces  
Military  
Used the software for: 1-2 years

### "InventoryCloud"

June 30, 2021

5.0

InventoryCloud helps us to determine who is assigned equipment, track product recalls with lot numbers, and determine when an item is low in stock and requires re-order.

Pros

InventoryCloud was extremely easy to set-up and even easier to use. This system has helped us to completely eliminate paper records while accurately determining where our equipment is at all times.

Cons

For our purposes, the barcode feature by SKU was not utilized as it was meant to be. Since we often order from different vendors, the products we receive are often labeled differently and do not have the same barcodes.

Review Source

Response from Wasp Barcode Technologies

July 16, 2021

Thanks Humphrey for your feedback regarding InventoryCloud. Glad to hear you've been able to completely eliminate paper records ... good for your company and great for the environment.

HM

Hannah M.  
Shipping Clerk  
Packaging and Containers  
Used the software for: 2+ years

### "Wasp can do better. "

January 31, 2022

3.0

Not bad, but there is always room for improvement! Would like the program to not crash as much. and would like the reporting system to be more user-friendly.

Pros

I like how easy it is to view my items in the system by either item codes, locations, or descriptions.

Cons

the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.

Review Source

Response from Wasp Barcode Technologies

February 22, 2022

Hello Hannah, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use. We also take your concerns and recommendations very seriously and are committed to doing better. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.

BF

Brodie F.  
Warehouse Operations  
Construction  
Used the software for: 2+ years

### "Easy to customise "

March 2, 2022

5.0

It is a great system with multiple features to assist many different industries, you are going to have small issues with in any OS.

Pros

Once you get the system set up to your needs and how to efficiently operate it, it is easy and quick to do your day to day tasks at any level. It's great to be able to access your information from anywhere.

Cons

if there is any network interference during any transaction type you will loose your progress. The other the issue i have is there are times when you will complete a transaction but the system wont register the transaction.

Reason for choosing Wasp Inventory

InventoryCloud just filled most of our prerequisites and was the most easily manipulated to your company's requirements.

Review Source

Response from Wasp Barcode Technologies

March 10, 2022

Brodie, thanks for your insightful comments. We are pleased to hear that you find InventoryCloud as easy to customize.

SV

Sushant V.  
Project Incharge  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Complete warehouse management system"

October 16, 2023

5.0

My overall experience with InventoryCloud is awesome.

Pros

1) It enables you to handle any type of inventory smoothly whether it is Apparel , electronics, luggage etc. 2) It enables you to Automate your warehouse activities using mobile scanners. It helps to reduce human errors and increase inventory accuracy. 3) It's unique features helps you to manage inventory more efficiently and improve your productivity.

Cons

We never faced any issue with InventoryCloud till now.

Review Source

Response from Wasp Barcode Technologies

November 1, 2023

Thank you for taking the time to share your experience with us and others. It's good to hear that you regard the solution as "awesome."

BW

Brandie W.  
Purchasing  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Decent program"

February 18, 2022

3.0

Customer service has never been good - when they do answer the phone it's a bunch of talk that never actually answers your question or resolves anything

Pros

This software is good for us as we don't have a lot of inventory and it's nice to have the pick forms to give the guys as we can't get the handheld scanner to work, well it's never worked from the beginning

Cons

The handheld scanner that cost way too much has never worked, this program has averaging which i get some organizations utilize but it would be nice to turn off that function when you don't use it. It seems like you have to go thru a million screens or options to find out one piece of information then you have to go thru it all again to find another on the same object - thought this web version would be better and maybe after some training it will but for now it's no better

Review Source

Response from Wasp Barcode Technologies

April 5, 2022

Thanks for sharing your feedback, Brandie. We are sorry to hear about your challenges with your handheld scanner. I agree that enhanced training can help resolve some issues. With that in mind, we'll be working with our training team to make sure more accounts are getting the training they need.

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