# Wasp Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wasp Inventory the right Inventory Management solution for you? Explore 357 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232310/InventoryCloud/reviews

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Wasp Inventory

4.3 (357)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wasp Inventory

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“It was great because I had realtime numbers (number of items and value of items deployed) to give our director and board and we were able to print reports to use as packing lists.“

June 17, 2025

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Historical data is insufficient - you cannot get inventory levels at a point in time for audit purposes.“

June 6, 2025

CC

Christy C

Program Manager, Business AffairsHigher Education, 51 - 200 employeesUsed the software for: Less than 6 months.

“I appreciate that it is designed in the same way as Asset Management, so if you're familiar with one, the other can be implemented without any confusion or down time.“

April 15, 2025

KP

Kelsey P

Controls AdministratorIndustrial Automation, 51 - 200 employeesUsed the software for: Less than 6 months.

“I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.“

March 27, 2025

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“We could have spent a lot more money and built a customized system but I am glad that we selected InventoryCloud as an inexpensive off-the-shelf solution.“

June 17, 2025

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Setting it up can be a hassle because many of the options and features are not intuitive to find or use.“

June 6, 2025

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“InventoryCloud has made our inventory control much more efficient and effective.“

June 17, 2025

KH

Katrina H

Logistics ManagerConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months.

“Trying to access it on our phones, we found it did not work properly.“

April 14, 2025

## Showing most helpful reviews

Showing 1-25 of 357 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Saikiran S.  
Sr Electrical Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Inventory Cloud-"A true inventory management tool""

May 6, 2023

3.0

Overall it was nice experience after using Inventory cloud.The product tracking,barcode ,status,dispatch and quantity can be easily analysed.

Pros

1.Easy implementation in real time environment2.Good tracking metrics3.Good customer support

Cons

1.Few export and import options available2.Heavy customization is not possible3.Interface could have been improved

Review Source

Response from Wasp Barcode Technologies

June 8, 2023

Thanks for explaining how InventoryCloud's capabilities of tracking ,barcoding status, dispatch and quantity analysis helps to fulfill your needs.

KP

Kelsey P.  
Controls Administrator  
Industrial Automation  
Used the software for: Less than 6 months

### "WASP InventoryCloud"

March 27, 2025

4.0

My interaction with WASP has been great! At the beginning it was easy to book time with our Sales Rep and to get all my questions answered. Now when I have questions, the response time of the Support Team is very quick.

Pros

It's very easy to enter your inventory. Even though our company is unique in the way we use the software, we were able to make it work for what we needed it for.

Cons

The reports are not very user-friendly. I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Kelsey! We're happy to hear InventoryCloud is easy to use and supports your inventory entry process. Your positive experience with our support team is great to hear.

JW

James W.  
Logistics Manager  
Hospitality  
Used the software for: 1-2 years

### "Brewery stock control"

May 22, 2025

3.0

Very good software to help manage stock control. Very easy to use, manage and control multiple SKU items

Pros

Easy to use, does what we require and able to manage stock our way with the software. Able to print QR codes for Batch number and best before dates.

Cons

Not being able to edit the functions on the handheld devices. The hand held device has sometimes played up, where it has not list an item in best before date order, meaning the wrong stock has been picked.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks for the review, James. We're glad to hear InventoryCloud is helping your team manage stock and meet your operational needs. Your feedback helps us improve, and we're grateful to have you with us.

SA

Steven A.  
Sales and Buyer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Standish Products"

May 22, 2025

5.0

The overall experience has been great. Theres been no issues once we got everything started. I hope to continue to use this software for years to come.

Pros

The layout is very easy to read and understand. Ive also enjoyed the ability to tree everything together and also see everything in our system separately.

Cons

Nothing Ive had no issues whatsoever with this software. Of all the softwares we've tested, Wasp was the simplest in design.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Steven! We're so glad the clean layout and intuitive design are making your day-to-day easier. Hearing that your overall experience has been great means a lot to us. We appreciate you choosing InventoryCloud.

LG

Lino G.  
Night Facilities Operations Supervisor  
Facilities Services  
Used the software for: 2+ years

### "Inventory Management Simplified"

March 28, 2025

5.0

I enjoy having data at my fingertips, such as reports. My experience has been very positive.

Pros

I like the easy functionality of adding/ removing inventory and making it as detailed as I want with establishing par levels and notifications of low inventory.

Cons

I have not received our printer yet but previously at other locations I struggled with the settings of the barcode printer and getting it aligned properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Lino! It's great to hear that having fast, easy access to your inventory data is making a difference. We're proud to provide tools that simplify your workflow.

MD

Matt D.  
Warehouse Manager  
Construction  
Used the software for: Less than 6 months

### "overall a good system"

June 6, 2025

3.0

overall its a good system but necessitates too many work-arounds to simulate options that should be built in but are not.

Pros

consolidation and tracking are great, the amount of reports available is amazing and the ability to flag slow moving inventory has been a huge cost saver no more losing out on return dollars be the item is outside return window

Cons

does not seem optimized for fast turn around and high volume. cannot bulk receive, all items on an invoice need to be received individually. fine for a few lines but 200 plus line item orders are cumbersome, cannot create or populate orders from handheld must be done at workstation and again fine for a few lines but larger orders can be a slog.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Matt, Thanks for sharing your experience. We're glad the reporting and inventory tracking features are helping reduce costs. We appreciate your feedback and will keep it in mind as we continue improving the system.

NG

Nicole G.  
Healthcare Simulation Operations Specialist  
Higher Education  
Used the software for: Less than 6 months

### "A Great Inventory Management System!"

June 17, 2025

5.0

Extremely positive. The training before implementation wasn't as helpful as the training after implementation, but that was because I didn't know what to ask at first.

Pros

It's very easy to use to keep track of our supplies. I also like that I can add new items and make changes.

Cons

Initial setup was complicated, but the technicians were very helpful in that process. There were mistakes I made because I didn't know what I was doing, but they guided me through the process.

Review Source

KH

Katrina H.  
Logistics Manager  
Consumer Goods  
Used the software for: 6-12 months

### "IC was not for me "

April 14, 2025

2.0

While I think this can be a good software for another company, it just didn't fit our needs

Pros

This software is easy to use and seems to be easy to understand.

Cons

Trying to access it on our phones, we found it did not work properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Hi Katrina, Thank you for sharing your feedback. We're glad to hear you found InventoryCloud easy to use and understand. While it's unfortunate the solution didn't align with your team's needs, we appreciate you giving it a try and recognizing its potential value for others. If you ever reconsider or need assistance in the future, our team is here to help.

JS

John S.  
Consultant  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Work in Progress"

April 3, 2025

4.0

We are doing a workaround with a custom field, so we are making the program work for us. I wish I had been able to talk directly to the person who did the implementation instead of emails back and forth which, I think, made the process take longer than it needed to be. We may be able to rate it higher after we've had more time with the program

Pros

Familiarity. We were using an old version of Wasp Inventory so the transition to this version was just a matter of getting acquainted with newer features.

Cons

InventoryCloud is way more complicated/involved for our needs. We simply want to know what we have and where it is. We would like to know how many skids we have and how many pieces we have total. skids can be inconsistent and might have different quantities per skid. We can put it in by pieces but don't seem to be able to get a skid count.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, John. We're glad you're seeing the benefits and appreciate your familiarity with the platform. We're always here to help fine-tune the experience so it works even better for you.

AH

Abigail H.  
Chief Administrative Officer  
Farming  
Used the software for: Less than 6 months

### "Great Support!"

June 5, 2025

5.0

We have had a great experience so far and we are looking forward on growing our business with saving time on inventory.

Pros

Customer support and the training process was awesome, we really got to try multiple different avenues on how we wanted to organize our beef inventory that worked best for our company with saving us time.

Cons

Pulling some of the reports on how I envisioned it are different but the reports do offer all the data needed.

Review Source

AH

Andrew H.  
Lab Manager  
Research  
Used the software for: 6-12 months

### "Good product, but non-pro subscription is limited."

August 4, 2021

4.0

Very usable product. Overall I am happy with the experience.

Pros

The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.

Cons

The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.

Alternatives considered

[Labguru](https://www.capterra.com/p/239487/Labguru/)[Quartzy](https://www.capterra.com/p/189585/Quartzy/)

Reason for choosing Wasp Inventory

Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.

Review Source

BH

Brooke H.  
Assistant Athletics Director of Sports Nutrition  
Sports  
Used the software for: 2+ years

### "Texas Christian University Sports Nutrition"

August 5, 2021

4.0

I am very satisfied with the overall product and the way we have chosen to utilize this software to control and manage our sports nutrition department and the 500+ food and beverage options we serve our athletes.

Pros

The capability of utilizing the software on an app as we use iPads to input data in various storage locations. I also like the customized reporting option as we set min and maxes to calculate and control reordering quantities.

Cons

That I cannot get alerts for both expiration date warnings as well as min and max alerts. Handheld devices are also finicky with wifi connections.

Alternatives considered

[Clear Spider](https://www.capterra.com/p/87868/Clear-Spider/)

Reason for choosing Wasp Inventory

Because I was able to talk to a real person as opposed to setting up a demo with an automated messenger. Also, Wasp was a local company in Texas.

Review Source

AC

Anthony C.  
Inventory Manager  
Furniture  
Used the software for: 2+ years

### "Great Option for the Price"

October 11, 2021

5.0

I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use and flexible enough to fit most needs. What complaints I have will likely be fixed in the years to come.

Pros

It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.

Cons

The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.

Alternatives considered

[e-PIC One Enterprise](https://www.capterra.com/p/118819/e-PIC-One-Enterprise/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Wasp Inventory

Price to feature set ratio. Seemed like the most well-rounded option for the price.

Switched from

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Fishbowl's terrible UI and issues with reports.

Review Source

MJ

Mushal J.  
Operations associate  
Biotechnology  
Used the software for: 6-12 months

### "Great inventory tool for efficient working environment "

August 4, 2021

5.0

I like the amount of information it allows to fill in. It helps to find all the features of the product in one place.

Pros

I like the way it displays all the information on one page and generated reports from the very first transactions.

Cons

All the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.

Reason for choosing Wasp Inventory

We liked the vast amount of information display options and the tracking was so easy.

Switched from

[Conga Contracts](https://www.capterra.com/p/88389/Conga-Contracts/)

It was not covering all the features we required to fulfil the job.

Review Source

WD

William D.  
Production Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Changed the Entire Way We Operate!"

July 17, 2024

5.0

Overall we've been extremely happy with the product. I sing it's praises in every warehouse I visit and have been working to get more people in our company to utilize it and follow our lead. It's totally changed how we operate for the better.

Pros

We upgraded from using a server based version of Wasp from years ago, and the difference was night and day. It allowed us to now access the inventory system from anywhere, without being dependent on a particular network. We've been able to more easily bring other warehouses in our company into the fold and get them quickly integrated.

Cons

I wish the mobile version on the app more closely resembled the web version and was a bit more robust.

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

That's great to hear! InventoryCloud was designed to deliver on customers' needs and expectations whether on the server, in the cloud or on the road. thanks for sharing

VR

Verified Reviewer  
Senior associate  
Financial Services  
Used the software for: 1-2 years

### "Review for Inventorycloud"

July 23, 2024

5.0

Pros

This provides various number of features which is easy to implement in the work and has better user interface which can be easily adapted by the users.

Cons

Cost matters for every users specially when it's being used by an organization that has multiple users working on the software. Therefor, this product is a bit costly.

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

Good to hear that you are taking advantage of all InventoryCloud's rich features and capabilities. Thanks for sharing.

GZ

Gary Z.  
Ops Manager  
Warehousing  
Used the software for: 2+ years

### "Solid Inventory Control"

May 22, 2024

4.0

Pros

InventoryCloud gives live updates to our team in accessing and locating our products. There are plenty of useful functions to help keep track of costs, locations, and history of transactions to back track and locate any user error.

Cons

We rely heavily on mobile usable and at times there has been errors that does not push the transaction through. Although, this has happened less frequently due to updates through to the app.

Review Source

Response from Wasp Barcode Technologies

June 12, 2024

Thanks for sharing with everyone insights on the plenty of useful functions of InventoryCloud to help keep track of costs, locations and transactions. Do know that we are committed to continuously improving on your experience.

DF

DWAYNE F.  
Office Manger  
Food Production  
Used the software for: 1-2 years

### "Great Inventory Program"

June 28, 2024

5.0

great program would recommend this program to others

Pros

have the ability to have your entire inventory at your finger tip

Cons

having to refresh the screen to see updates

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

Thanks for sharing your experience with InventoryCloud. We're happy to hear that it has delivered on your needs and expectations.

CW

Courtney W.  
MLT Chemistry Coord.  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Inventory Program"

June 3, 2022

5.0

Pros

This product has allowed us to keep track of not only our inventory count but also provides reports that allow us to track expiration dates, purchase/receive turn around times, and so much more. It also has the capability for you to build reports that tracks data you deem important. It is easy to use and even easier to set up once you get it going. I love the fact that I can access this program anywhere, including on my phone, in case there is an emergency or someone is confused and calls for help.

Cons

Overall I really do like this program, there is only one real Con I can think. We had our data imported from an older WASP Inventory program that was having lots of issues before we booted it. While all of the data crossed over, in order to fully utilize the unit function I basically had to delete the product and rebuild it. It would be nice if the program allowed to make unit changes without having to start over.

Review Source

Response from Wasp Barcode Technologies

June 14, 2022

We appreciate your feedback explaining how InventoryCloud allows you to keep track of not only your inventory count but also provides you with reports that allow you to track expiration dates. Glad to hear that the solution meets your needs and provides great value.

JW

Joel W.  
Buyer  
Civil Engineering  
Used the software for: 2+ years

### "Good product - Successful solution"

January 25, 2024

5.0

it works well and we are happy with the product.

Pros

it is easy to use. Also, being able to add item photos from a mobile device is great.

Cons

Reports dont show the data i would like to see.

Reason for choosing Wasp Inventory

Cost and simple use of the interface. When we initially bought the product we liked that the data was stored on our servers. now we like that the data is not stored on our servers with the cloud system.

Review Source

Response from Wasp Barcode Technologies

April 24, 2024

As InventoryCloud has many great features and offers lots of benefits. It's good to know that you value the benefit of it being easy to use.

VY

Vishnu Y.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Automate your warehouse operations and improve productivity"

October 18, 2023

5.0

My Overall experience with InventoryCloud is positive. It is well designed software with unique features.

Pros

1) It enables you to automate your warehouse operations using mobile scanners. Using mobile scanners helps you to eliminate manual work and reduce human errors. It also helps you to improve your efficiency and accuracy. 2) As it is a Cloud based solution you can access it from any system and you don't have to depend on particular pc or laptop. 3) It doesn't requires any installation, just login it and start work. 4) It helps you to streamline your all warehouse activities like inward, outward, storage, cycle count etc.

Cons

We are using it since several years and never faced any difficulties with it so far.

Review Source

Response from Wasp Barcode Technologies

November 1, 2023

Thanks for sharing how well InventoryCloud works to support your warehouse operations. Good to know that you're leveraging our automation capabilities.

HC

Humphrey C.  
Security Forces  
Military  
Used the software for: 1-2 years

### "InventoryCloud"

June 30, 2021

5.0

InventoryCloud helps us to determine who is assigned equipment, track product recalls with lot numbers, and determine when an item is low in stock and requires re-order.

Pros

InventoryCloud was extremely easy to set-up and even easier to use. This system has helped us to completely eliminate paper records while accurately determining where our equipment is at all times.

Cons

For our purposes, the barcode feature by SKU was not utilized as it was meant to be. Since we often order from different vendors, the products we receive are often labeled differently and do not have the same barcodes.

Review Source

Response from Wasp Barcode Technologies

July 16, 2021

Thanks Humphrey for your feedback regarding InventoryCloud. Glad to hear you've been able to completely eliminate paper records ... good for your company and great for the environment.

FP

Falguni P.  
Clinical Study Product Manager  
Medical Devices  
Used the software for: 2+ years

### "WASP Inventory Cloud for Medical Devices"

October 23, 2023

4.0

Pros

Be able to view, search inventory on the main screen, be able to open multiple pages of the system to check the location of inventory so that fileds required to be filled for "remove function" can be accessed.

Cons

I would like to be able to be able to customize reports and design packing slips per pick order with ease and be able to select fields from different tables to be in the reports I need.

Review Source

Response from Wasp Barcode Technologies

November 1, 2023

Thanks for sharing your experience. We take recommendations from our customers very seriously. Do know that we are committed to continuously improving on your experience.

BB

Baladas B.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "One of the best Warehouse Management System"

October 29, 2023

5.0

For user interface and features i will give it five star rating.

Pros

I most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory. It also helps you to handle multi locations inventory from one place. It is well designed software to handle different types of inventory smoothly and efficiently.

Cons

We are using it since several years, i personally didn't faced any problems while using it.

Review Source

Response from Wasp Barcode Technologies

November 9, 2023

Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.

HV

Hugo V.  
Inventory Manager  
Medical Devices  
Used the software for: 2+ years

### "Inventory Cloud"

October 11, 2021

4.0

It's been very convinient for us to have the cloud set up, it given us more features / tools to get our orders processed and tracked through our shop down to the end user, It's a must have for any buisness

Pros

I've been using the Wasp Inventory Control for about 5 years now and just upgraded to the Inventory Cloud and it has been much easier to use, also the software gives the user the option of using our mobile devices instead of the scanner in certain cases. One of the best items also provided with the upgrade is the availability of creating your own custom reports very important in tracking your inventory . It's a must have program if you want to make sure all your inventory is squared away..

Cons

Only one real issue I've had is label printing not as easy as the previous version, Creating the label is not the real issue it's having to modify a labels size .. Not user friendly when it comes to label modification. Not a deal breaker.. I do have a work around only because I've been using inventory control for some time now.

Reason for choosing Wasp Inventory

We've been a WASP customer for over 5 years now and upgrading seemed alot easier than selecting a new system and starting from scratch, Just so we are clear we weren't having issue that called for a system replacment. We kept what works just upgraded to improve our system. - If it isn't broken leave it alone lol

Review Source

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