# Filejet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Filejet the right Entity Management solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232144/FileJet/reviews

---

Filejet

4.8 (28)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Filejet

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

LH

Lisa A. H

PartnerLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years.

“FileJet customer support team and account reps have been very prompt, responsive, patient and helpful during our platform initiation and entity boarding processes.“

July 23, 2025

RS

Richard S

General CounselConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Customer service following implementation has been superior.“

June 5, 2024

JT

Janie T

General CounselStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The knowledge of the staff and the helpful attitudes have made even the most difficult issues a pleasure to work through.“

August 16, 2023

## Showing most helpful reviews

Showing 1-25 of 28 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David F.  
Professional Nurse  
Medical Devices  
Used the software for: 1-2 years

### "Compliance with documentation"

February 17, 2025

5.0

Pros

The first thing I like about Filejet is their customer service. They have always been quick to respond and very friendly with very specific answers that help to resolve questions. They provide compliance with the documentation by entities, which makes it orderly and legally compliant in a very correct way, where they take care of the entire process.

Cons

Their operation is correct and nothing bothers me about their service. They do everything with extensive knowledge and execute it well.

Review Source

EI

Elaine I.  
Corporate Counsel  
Hospital & Health Care  
Used the software for: 1-2 years

### "A Smart Move: Transitioning to Filejet"

July 30, 2025

5.0

Overall, we have been extremely satisfied with our decision to transition to Filejet. The platform is intuitive and user-friendly, making it easy to navigate, track status updates, and access important documents with minimal effort.

Pros

Filejet has transformed the way we manage our annual corporate registration reports. What was once a time-consuming and error-prone process using our previous system is now remarkably smooth and efficient. The platform has made compliance simpler and more accurate. One of the standout aspects of our experience has been the continuity of support. We’ve worked with the same dedicated representative, \[sensitive content hidden\] , since the beginning of our partnership with Filejet. His responsiveness, attentiveness, and understanding of our needs have made a significant difference. \[sensitive content hidden\] consistently goes above and beyond to ensure our questions are answered and our requests are handled quickly and thoroughly.

Cons

The process of adding a new jurisdiction to an existing entity can be somewhat cumbersome. It requires reentering all of the entity’s information, despite that data already being available in the system

Switched from

[CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/)

CSC was unreliable and prone to error. Annual reports were often filed late or were rejected.

Review Source

MS

Michelle S.  
Collections Manager  
Real Estate  
Used the software for: 1-2 years

### "Beneficial - Time Saver"

July 30, 2025

4.0

Overall, having a one-stop shop, automated tracker for all our filings has been a benefit to our company/processes.

Pros

Having a one-stop shop, automated tracker for all our filings. And the auto reminders to complete filings.

Cons

We do not complete our filings until the month they are due. And we start receiving an influx of emails to complete filings long before they are due.

Review Source

CR

Cory R.  
ops  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "filejet 2025"

December 12, 2025

4.0

Considered a more affordable solution than traditional registered agent services for handling entity management needs.

Pros

ease of use, organization, automated reminders, and seamless digital filing. Significantly reduces administrative burden and the risk of missing deadlines, penalties, or reviews.

Cons

It needs greater market presence compared to bigger players, as existing solutions can seem outdated.

Review Source

VR

Verified Reviewer  
Partner  
Law Practice  
Used the software for: 1-2 years

### "Our FileJet Experience to Date"

July 23, 2025

5.0

We are generally very satisfied with the function and tools and look forward to taking further advantage of the platform for the firm and our clients. Customer service has been exceptional.

Pros

As I continue to use FileJet, I have overcome some navigation issues. FileJet customer support team and account reps have been very prompt, responsive, patient and helpful during our platform initiation and entity boarding processes. The entity legal management data maintenance and reporting compliance tools are exactly what we needed to assist our clients.

Cons

The location of some of the entity records are in some instances counterintuitive. It can be a challenge to recoup per entity annual platform fee through client compliance work and filings. The invoicing process has not been seamless for our accounting department, but once we add our client ids to the data base we expect great improvement.

Alternatives considered

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)[EntityKeeper](https://www.capterra.com/p/191810/EntityKeeper/)[CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/)

Reason for choosing Filejet

Features, pricing, responsiveness of representatives, testing of user experience

Review Source

TM

Trent M.  
General Counsel  
Hospital & Health Care  
Used the software for: 2+ years

### "Cost effective registered agent company"

July 2, 2025

4.0

Pros

The cost savings are significant compared to CT Corp and CSC Corporation. The platform is easy to navigate.

Cons

There were some growing pains with the platform. However, the current platform works well, and they continue to update.

Switched from

[CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/)

To bring entity management/registered agent services into one consolidated platform. And for cost savings.

Review Source

RF

Robin F.  
General Counsel  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Corporate Entity Management Platform"

July 2, 2025

5.0

Overall, I am a happy customer and thrilled that I switched from our prior registered agent service for pricing, convenience and organization.

Pros

Keeps all my corporate filings organized. Weekly reminders for upcoming filing deadlines are very helpful.

Cons

I sometimes get confused with the interface and where I need to go to find documents. The platform could be made more intuitive.

Switched from

[My Sermon Notes](https://www.capterra.com/p/189444/My-Sermon-Notes/)

I was a customer of CT Corp, not My Sermon Notes, but CT Corp was not organized and was expensive.

Review Source

CS

Curtis S.  
General Counsel  
Defense & Space  
Used the software for: 2+ years

### "DCS G.C. Review "

June 5, 2024

5.0

Pros

Ease of transition Customer service Pricing

Cons

No issues were encountered during the transition. Helpful customer service

Review Source

KR

Kim R.  
paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Parkmobile User Review"

December 21, 2022

5.0

Filejet has been a great asset to us to manage our many entities and jurisdictions. The customer service is efficient and very thorough. It has enabled us to focus on other matters requiring immediate attention. We are very pleased thus far.

Pros

This software is easy to use and efficiently helps manage our compliance requirements.

Cons

Auto generated maintenance reminders are sent; however, it doesn't give you the actual jurisdiction that is requiring maintenance.

Switched from

[CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/)

CSC missed deadlines and failed to file the required documents on time. This incurred additional expenses in penalties for being late in filing our annual reports and renewing our business licenses.

Review Source

Response from Filejet

January 10, 2023

Thank you for your awesome review! We are always improving our platform and will take your feedback to the product team for review. We appreciate your input. We understand how frustrating and expensive missed deadline and filings can be and we are so glad you are here. It will be our goal to continue to satisfy your legal entity management needs to your satisfaction! The Filejet Team

BA

Brandon A.  
Corporate Supervisor  
Medical Devices  
Used the software for: 6-12 months

### "Organizated"

July 16, 2025

4.0

Pros

The easy way to access into multiple entities through org chart. The way its present the entities and their hierarchy.

Cons

Sometimes it was hard to get back or change into entities, will be helpful to get more accessibility or way to get back.

Review Source

DM

Daniel M.  
Ceo  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "My fastjet LLC review"

February 28, 2025

5.0

My experience with Fastjet was great the people are very knowledgeable and experienced to get everything done

Pros

Filejet provides a Great product with an experienced team.

Cons

The Filejet team provides a product that is Fast and easy to use.

Review Source

BH

Brooke H.  
Legal Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Business registration and compliane"

June 5, 2024

4.0

Pros

Automated renewal for business registration.

Cons

The documents are hard to find. At times the deadlines are unclear and its not obvious what steps need to be taken to remain in good standing. Customer service often has to explain.

Review Source

RS

Richard S.  
General Counsel  
Consumer Goods  
Used the software for: 1-2 years

### "Easy, Simple & Successful"

June 5, 2024

5.0

Pros

Ease of transitioning from prior entity management provider was initially appreciated. Customer service following implementation has been superior.

Cons

We have no problems with Filejet - it's a great solution!

Review Source

AC

Anthony C.  
CEO  
Construction  
Used the software for: 6-12 months

### "Filejet makes compliance easy"

June 5, 2024

5.0

Filejet has saved me and my team countless hours and hedaches!

Pros

There is a dashboard with one place that shows all the states we are registered in, and our annual reports are done for us.

Cons

The company is fairly new and still figuring out some processes. Since we have on boarded with them they are getting quicker and quicker. Growing pains is part of all businesses.

Reason for choosing Filejet

Filejet was within our budget, quickly responded to me and made it easy to work with them. I never looked into anyone else.

Review Source

CM

Chelsea M.  
Regional Risk Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "No More Paper! "

June 5, 2024

5.0

Pros

The ability to review filings electronically. No more paper!

Cons

There is a delay in receiving certified mail. FileJet sends filing notifications a day or two after we receive notice from our attorneys. It would be nice to receive information in "real time".

Review Source

JT

Janie T.  
General Counsel  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy to Use and Great Customer Service "

August 16, 2023

5.0

I've been pleasantly surprised at the functionality and services provided by Filejet. \[sensitive content hidden\] is beyond helpful, \[sensitive content hidden\] has been great, and \[sensitive content hidden\] is always there to help too.

Pros

Filejet makes it so easy to manage all our entities across states and territories. We've had exponential growth the past few years, which means more compliance requirements to keep up with and having all our entities managed in one place, and having that place also be where I can get annual filings done or expand into another state with the clicks of a few buttons has been a big time saver. The user interface of a system is also important and Filejet's dashboards and organization are more user friendly that other systems I've used. The knowledge of the staff and the helpful attitudes have made even the most difficult issues a pleasure to work through.

Cons

I occasionally am not sure where to find how to order a letter of good standing or a new entity; however, I think the newest product improvements have likely eliminated that issue as I can do those things from various places in the system.

Reason for choosing Filejet

System functionality, the UI/UX, and price.

Review Source

Response from Filejet

August 21, 2023

Thank you so much for the high marks and especially the likelihood to recommend - 10 out of 10!! The Fieljet team will be so please to know your level of satisfaction. In addition, we'll make sure the features you want to know are explained thoroughly! Thank you for taking the time to provide your review. We all really appreciate it! The Filejet Team

NW

Neal W.  
Managing Partner  
Restaurants  
Used the software for: 1-2 years

### "East entity management for annual reports"

June 10, 2024

5.0

Pros

Very easy annual report filings without having to stay on top of it ourselves

Cons

New entity creation was more manual than I thought - had some errors, but they are working to fix.

Review Source

David L.  
Director of Risk Management  
Human Resources  
Used the software for: 6-12 months

### "There's no comparison. For registered agent and entity management, Filejet is the solution. "

May 26, 2023

5.0

One stop access to view entity status in multiple jurisdictions and consolidated billing has been a game changer for us.

Pros

Start up was simple and painless. They are much more responsive than our previous provider and offer a consolidated dashboard making it easy to keep track of filings and notices.

Cons

No cons that I can identify at this point.

Review Source

Response from Filejet

June 12, 2023

Hello David< Thank you so much for the awesome review! We aim to please and the Filejet team will be delighted to know your input. It's incredibly motivating and much appreciated. 5 Star Review and 10/10 likelihood to recommend...just WOW!! We endeavor to keep you happy. Filejet

LS

Lauren S.  
Global General Counsel  
Information Technology and Services  
Used the software for: 1-2 years

### "Eases the Adminstrative Burden!"

December 12, 2022

5.0

Pros

Knowing that I won't miss a deadline and risk penalties is hugely valuable to me, my team, and our company!

Cons

I wish we could integrate the filings to auto-save into our Sharepoint once they're uploaded.

Review Source

Response from Filejet

December 14, 2022

Thank you Lauren for your amazing review of the Filejet platform. Not missing a deadline is cornerstone for most of our clients and we are so glad its helping your team. We are always seeking ways to enhance the platform's performance with integrations - we'll check on Sharepoint. 10/10 Likelihood to recommend = a BIG Filejet team thank you!

AG

Alex G.  
Founder & Partner  
Venture Capital & Private Equity  
Used the software for: 1-2 years

### "Concierge service"

August 30, 2022

5.0

Hate all the bigger players out there FileJet needs to get more visibility out there in the market. Blows my mind how old school existing solutions in the market are.

Pros

Feels like the best of what a compliance and filing solution should offer: cloud-based, secure, real time tracking with a concierge-like feel for service.

Cons

Feel like once onboarded and aggregated, there should be a different pricing tier so you’re not purely paying per-entity only. Almost like a subscription type service.

Reason for choosing Filejet

Saw a demo and liked the UI and customer service feel.

Review Source

Response from Filejet

October 10, 2022

Hi Alex, Your review is outstanding and we appreciate it! Concierge effort is what we all strive for along with challenging what's available! We are always open to suggestions and evaluating pricing that suits client use best will benefit all. Thank you again from all of us at Filejet.

BM

Burke M.  
General Counsel  
Investment Management  
Used the software for: 6-12 months

### "Efficient Solution for entity management and filings"

October 21, 2022

4.0

Very responsive customer support; great "hand holding" while we implemented the product.

Pros

"clean" user interface; logical and easy to navigate.

Cons

I would prefer that there be just one listing for an entity, rather than multiple entries based on qualifications in various states. It would be cleaner if I could just see a listing of entities that did not show multiple entries for the same entity.

Switched from

[CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/)

Desire for an easier interface and better customer support.

Review Source

Response from Filejet

October 28, 2022

Thank you Burke for participating in the review process for Filejet! Client feedback is valuable and important to our product roadmap. Ideas that come from the user field helps not just Filejet, but others and future users. We truly appreciate that your onboarding experience went so well and you have benefited from customer support. Thank you from everyone here at Filejet!

SS

Sammy S.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Excellent Product! Takes the hassle out of entity management. "

November 16, 2022

5.0

Pros

Ease of use and efficient. Getting started was a breeze.

Cons

Nothing that comes to mind as we have not had any out of the ordinary issues.

Review Source

Response from Filejet

November 17, 2022

Wow! A 10 out of 10! Thank you so much for your awesome feedback! Your comment about 'getting started was a breeze' made the Filejet team so pleased as we really want onboarding to be just that. Thank you again.

DO

Duross O.  
Controller  
Real Estate  
Used the software for: 2+ years

### "Filejet Review"

August 30, 2022

5.0

Pros

For me, it's more about the team that is dedicated to me in order to ensure we are keeping up with the requirements we have from an entity maintenance perspective. It has been extremely helpful.

Cons

From what I recall, the front end work was a bit frustrating.

Review Source

Response from Filejet

October 10, 2022

Hi Duross, Thank you so much for your positive review of Filejet and your longtime participation as a client. We appreciate you taking the time to participate and the team loves the kudos. We are always working to improve the UI so that it's intuitive for use every time our clients engage with the platform. Duly noted. Thank you again from all of us at Filejet.

BS

Barbara S.  
Associate General Counsel  
Financial Services  
Used the software for: Less than 6 months

### "Game Changer!"

December 19, 2022

5.0

Pros

FileJet is amazing. The implementation process could not have been more simple and the FileJet team is incredibly responsive and knowledgeable. I appreciate having all of our documents in one place. This dramatically cuts down the administrative burden on our side. The online filing system is convenient as well. Gone are the days where I have to print out numerous filings, sign by hand and scan back in. It's all taken care of online with no need for a physical signature.

Cons

Nothing to note as of yet except for a few glitches in auto populated data.

Review Source

Response from Filejet

December 21, 2022

"Game Changer"!...Love it! The Filejet team is so pleased that you experienced the simplicity of our implementation process. Furthermore, it's awesome to know Filejet has had an impact on your administrative burden. That's exactly what we are here to do. Thank you for taking the time to share your experience. - The Filjet Team

MY

Michael Y.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Best solution for multi-entity management"

October 6, 2022

5.0

Pros

We can keep all of our entity documents in one spot online

Cons

The team is still building out some pieces of functionality that we need, but they're very responsive to feedback.

Review Source

Response from Filejet

October 10, 2022

Hi Michael, Thank you so much for your positive review of Filejet. We appreciate you taking time out of your day to participate in this important review process especially your high marks (8 out of 10) in likelihood to recommend us! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create the best platform for all. Thank you again from all of us at Filejet.

Talk to a Capterra advisor for free and get results within 15 minutes.