# Smart Fleet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smart Fleet Software - reviews, pricing plans, popular comparisons to other HVAC products and more.

Source: https://www.capterra.com/p/232027/Smart-Fleet

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# 

 Smart Fleet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Smart Fleet

## What is Smart Fleet?

Smart Fleet specializes in GPS-based products. GPS and Dash Cams allow commercial fleets to minimize risk, liability and costs. Improve driver safety, efficiency and optimize operations to increase sustainability. With our Dash Cameras and GPS Tracking learn how to manage your overall operation costs more efficiently and get insightful analytics. See what’s happening in real-time and compile reports that track telemetric and business data over time. Learn more at www.smartfleetusa.com

## What is Smart Fleet used for?

[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[HVAC](https://www.capterra.com/hvac-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smart Fleet

4.4 (19)

VS.

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting Price

Contact vendor

Starting Price

$60

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (19)

Ease Of Use

4.4 (379)

Value For Money

4.4 (18)

Value For Money

4.4 (273)

Customer Service

4.8 (18)

Customer Service

4.4 (356)

## Smart Fleet alternatives

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,440)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Monitoring

4.3 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

GPS

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Alerts/Notifications

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Mobile Access

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Updates

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Dispatch Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Smart Fleet 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Organize and track the physical movement of goods from one location to another

Real-time vehicle tracking for monitoring location, route, speed, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.4 (19)

4.4

Based on 19 reviews

## Pricing

Value for money

4.4 (18)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.4 (18)

4.4

Based on 18 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (18)

4.8

Based on 18 reviews

## User reviews

Overall rating

4.4

Based on 19 reviews

Filter by rating

5(11)

4(6)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

KT

Kelly T.

Office Manager

Events Services

### "Happy Customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2023

Our experience with Smart Fleet has been nothing but great!

Pros

The ease of everything, the customer support, and the price!

Cons

The asset trackers are magnetic and a little big but they do their job.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Anthony K.

COO

Construction

### "Disappointment"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

July 15, 2022

My experience overall was OK unfortunately I'm in a position where we need to cancel our services but we are locked in to a antiquated two-year contract. Competitors in the market and modern day business are all ran on a month to month basis. I will be sure to update this review on on Google and social platforms as well.

Pros

It's functional tracking abilities but the software seems dated

Cons

Locked in contract.. Very difficult to track vehicles previous route from the day. As we are trying to become a more environmentally friendly company we have switched to fully electric EV vans and your software does not do any of the updated EV KPI trackings

Reasons for choosing Smart Fleet

egia website

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 19, 2022

We have always offered a no contract option. The equipment must be purchased outright to not have a contract. That is an industry standard for SAAS when there is equipment involved. You came to us from a 3-year contract with Verizon. We do also offer EV KPI indicators which can be added to your account since you have switched to fully electric since signing up with us. We have since reviewed these features with you and offered to have you test it before adding it to your account. We hope that our training to show how easily you can track vehicles routes has benefited you. Our one-on-one trainings are an unlimited service we offer. We are always here to help should you ever have any questions on how to get the most out of your system. We never want to see a disappointed customer. We are a family-owned business and pride ourselves on service and doing right by our customers. If there is anything else we can do to better your experience, please do not hesitate to let us know.

JC

Jose C.

President

Construction

### "Smart Fleet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 19, 2021

Pros

Very dependable and manageable throughout this years we have been using it.

Cons

So far nothing, everything looks good. Have not found one problem that might let me say otherwise

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2021

Hi Jose! Glad we could be there to support you in customer service and in tracking your fleet!

HG

Haley G.

Office Manager

Construction

### "Great GPS Tracking "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2021

Pros

It is easy to use and understand even for non tech savvy people for tracking cars and services.

Cons

The service was hard to first get set up. Once though you you understand it is fairly easy to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2021

Hi Haley! Glad we could be there to support you in customer service and in tracking your fleet! If you ever run into any issues, please let us know!

KE

Karen E.

Office Manager

Construction

### "GPS units"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2021

The customer service at Smart Fleet is excellent. Everyone is very friendly and helpful.

Pros

We like the history, the idle, the maintenance tracking.

Cons

Everything seems to be working well. Easy to understand the new platform.

Reasons for choosing Smart Fleet

We have had Smart Fleet for many years, we just recently upgraded to the new platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2021

Hi Karen! Glad we could be there to support you in customer service and in tracking your fleet!

AD

angel d.

Owner

Environmental Services

### "the cache"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2021

great experience .. especially with customer service. you get to speak to a live rep.

Pros

the ease of use on my cell phone. very clear notifications

Cons

takes a bit to calebrate as well as the need to close out program in order to get a fresh gps location on vehicle

Reasons for choosing Smart Fleet

customer service . verizon was to big and info gets mixed up in translation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2021

Hi Angel! Glad we could be there to support you in customer service and in tracking your fleet! We do see you mentioned experiencing some difficulties with the system. Please give us a call at the office so we can look into this for you and get it resolved as soon as possible!

SF

Scott F.

owner

Construction

### "GPS tracking for trucks"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 21, 2021

Smartfleet has been very helpful with when we have any issues with the devices we use, or help with printing out reports if needed.

Pros

What I like most about the GPS tracking program with our vehicles is the ability to find out where our trucks are at any given time, and that the trucks location is updated frequently. This allows me to dispatch the location to other employees or customers in a timely fashion.

Cons

What I like least is when I am printing out multiple reports on trucks for the day, that sometimes the system glitches out and I have to log out of the system and then log back in, in order to be able to print out a report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2021

Hi Scott! Thank you for the feedback! We are happy to hear the system is helping you with your business! We are sorry to hear you are experiencing difficulties with your reports. Please give us a call at the office so we can open up a service case and get this resolved for you!

BR

Barbara R.

President

Consumer Services

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 31, 2021

Pros

Was easy to set up. The customer service has been helpful.

Cons

Too many clicks to get the info I need. Wish the default was snap to route instead of as the crow flies.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

had met the sales rep at a tradeshow and liked him. Prices were competitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 2, 2021

Hi Barbara! Thank you for the feedback! Glad we could be there to support you in customer service and in tracking your fleet! I see you are having some difficulties navigating the map, please give us a call at the office and we can help you!

BC

Brian C.

VP

Transportation/Trucking/Railroad

### "Very Helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2021

The greatest benefit is being able to give a customer a real time update as to where the vehicle is and how far away they are.

Pros

The best part of the product is going back and looking at the vehicle history when a customer disputes a bill. The GPS tells the truth. The software is easy to use and figure out.

Cons

This product is loaded with all kinds of tools we use only a small portion for our business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 2, 2021

Hi Brian! Thank you for the feedback! We are happy to hear the system is benefitting you and your business!

JM

Jerry M.

Owner

Construction

### "I love Smart Fleet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2021

Great - been using it for 10+ years

Pros

Great dashboard layout - Excellent customer support

Cons

none we don't have any complaints - thanks

Reasons for choosing Smart Fleet

better reports and lower cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2021

Hi Jerry! Thank you for the feedback! Glad we could be there to support you in customer service and in tracking your fleet!

[View all Reviews](https://www.capterra.com/p/232027/Smart-Fleet/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)