# PartsTech Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PartsTech the right Auto Repair solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231766/PartsTech/reviews --- PartsTech 4.6 (118) [View alternatives](https://www.capterra.com/p/231766/PartsTech/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PartsTech Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews Justin S Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient.“ March 20, 2026 Justin S Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering.“ March 20, 2026 JJ Justin J OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Estimates are so much faster using PartsTech and always get the best price for my customers.“ May 23, 2025 JM Jackie M HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “Occasionally, there have been some issues with our parts orders not getting to the supplier or our order going to the wrong supplier at a higher price, which can be frustrating and disorganized.“ July 3, 2024 Sean C OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Hands down one of the best quoting tools for parts.“ January 1, 2026 JJ Justin J OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Could be just the RO writing system I was using as it had a ton of flaws.“ May 23, 2025 HM Haley M OwnerAutomotive, 2 - 10 employeesUsed the software for: 6-12 months. “How good their customer service was in the beginning of our business relationship with them.“ June 14, 2025 JM Jackie M HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “PartsTech can be a little buggy at times.“ July 3, 2024 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Justin S. Operations Manager Automotive Used the software for: 2+ years ### "Integrates with Tekmetric" March 20, 2026 4.0 My overall experience with PartsTech has been positive. I use it daily alongside Tekmetric in our shop workflow, and the integration makes it easy to quote and order parts quickly. Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient. Pros What I liked most about PartsTech is the ability to quickly shop multiple vendors in one place. It makes price comparison fast and easy, helps find the best availability, and saves a lot of time during the estimating and parts-ordering process. Cons What I liked least about PartsTech is that the location availability can be misleading. It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering. Review Source JJ Justin J. Owner Automotive Used the software for: 1-2 years ### "Easy to use price comparison ordering " May 23, 2025 5.0 Best addition I have made to my repair shop. Estimates are so much faster using PartsTech and always get the best price for my customers. Pros Ease of comparing parts between parts stores. Diagrams for a lot of suspension/steering systems help when different manufacturers call parts different names. Cons Some parts listed can be incorrect. Parts cart cannot be ordered after a certain amount of time which can be a little frustrating if the order is large. I have only used it with one RO writing system and the description of the part would sometime be vague and too in common with other parts making hard to put onto the correct repair line. Could be just the RO writing system I was using as it had a ton of flaws. Alternatives considered [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Reason for choosing PartsTech Features seemed better along with ease of use Review Source HM Haley M. Owner Automotive Used the software for: 6-12 months ### "It was decent" June 14, 2025 3.0 Pros How good their customer service was in the beginning of our business relationship with them. They called making sure our needs were met. Cons How difficult it got to be trying to use the services through AutoLeap and the limited access available therein. Review Source bB bill B. OWNER Automotive Used the software for: 1-2 years ### "parts" May 31, 2022 4.0 ok Pros able to see multiple vendors, and pricing Cons hard to know what the parts are named so it takes some effort to locate the parts Switched from [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) more options to price parts and see who has them Review Source Sean C. Owner Automotive Used the software for: 1-2 years ### "Great for parts quoting and ordering " January 1, 2026 5.0 Pros Partstech integrates all of my vendors in one place and makes it easy to search. Hands down one of the best quoting tools for parts. Cons Don’t really have a complaint, it’s a great software. Haven’t had any issues yet with the program or process Review Source BK Brandy K. Owner Automotive Used the software for: 6-12 months ### "All your parts shop in one stop" February 18, 2025 5.0 My overall experience with PartsTech has been a good experience so far. Pros That is has all suppliers in one stop that way I do not have to jump from one part store to another. Cons As of the time of this review, there is nothing that I have found that I do not like about PartsTech Review Source Keith O. Owner Automotive Used the software for: Less than 6 months ### "Great product bad support " July 24, 2025 5.0 Easy to use and alot is very smooth transitioning from step to step. A few bugs but still good. Customer Service is horrible. Pros Value for the money, payment processing, inventory management, and process automation wete all great. Cons Customer service needs a huge overhaul. Not knowledgeable about the product. Still a few bugs and issues. Review Source BJ Brantan J. CEO Automotive Used the software for: 1-2 years ### "Great product saves time and money " March 21, 2025 5.0 Parts tech has made building repair orders seamless and quick Pros Parts tech makes it easy to build estimates and order parts Cons Sometimes the photos are misleading as they are for the product above or below you must read the description Review Source DO Dori O. Service advisor Automotive Used the software for: 1-2 years ### "Partstech for the assist" November 13, 2024 4.0 Overall my experience was good. The system is easy to navigate and use. It is very helpful and able to be a huge resource. Pros I like that it was easy to integrate into current software. It assisted in showing pricing and availability of parts. This means customers were able to receive accurate updates and completion dates. Cons There were several times that Partstech did not communicate with vendors causing delays in many areas. Review Source AS Alyssa S. Office Manager Automotive Used the software for: Less than 6 months ### "Partstechs team is amazing" March 5, 2025 4.0 It has been positive and the team has been very helpful Pros How it is integrated with auto leaps software Cons It does not seem to allow the car that I am working on to carry over to the parts ordering. Review Source WW William W. owner Automotive Used the software for: 2+ years ### "Parts Tech" November 29, 2022 5.0 Was one of the early users of the program and have been very satisfied. The way it has had most of our vendors use has made the estimation process so much easier Pros This software ties in nicely with my POS and allows me to write estimate completely in one program. Cons Occasional blip in functioning is only issue we have had. Review Source GY Gabriel Y. Service Manager Automotive Used the software for: 2+ years ### "Great Parts Lookup Tool" October 31, 2022 5.0 Pros One of the best features about this tool is being able to lookup parts from multiple venders based of the VIN of the vehicle and getting an accurate lookup of parts. We are able to customize in what order the venders appear at the top of the page, and this helps for us to find the most frequently used venders. Cons It would be nice to be able to order parts without having to assign them to a repair order. Like ordering a shop order of parts. Review Source AM Amber M. office manager Automotive Used the software for: 2+ years ### "We love PartsTech" December 27, 2022 5.0 We love partsTech. Pros The software connects with our management software easily. It makes parts ordering and managing simple, so we can worry about other parts of the business. We can always go back and look at what we ordered, time we ordered, and the delivery status. We would not want to do our job without it. Cons Sometimes it does not show all parts that are in stock, or the pricing is off, or it will show us stuff is in stock, yet the company can no longer get it. Review Source JE Joshua E. Franchise Operator Automotive Used the software for: 2+ years ### "Great product for a shop of any size." October 27, 2022 5.0 Pros This is a great software to use from a starting new shop all the way up to a company with multiple locations. Cons I think that the inventory could be easier to clean up, as well as seeing repairlink integrated. Review Source KC Kiron C. General Manager Automotive Used the software for: 1-2 years ### "Ease Of Use" March 2, 2024 4.0 Great, saves all of the staff a lot of time. Pros Ease of use, saving countless hours a day looking for parts through multiple vendors. Cons Vendor inventory doesn't always populate correctly. Review Source JC Jose C. Owner Automotive Used the software for: 1-2 years ### "Parts tech for profit" March 2, 2024 5.0 Pros Puts all of the suppliers together, pricing. Cons Nothing everything is great, no problems Review Source MG Michael G. Owner Automotive Used the software for: 1-2 years ### "Great asset" March 2, 2024 4.0 Pros Quickness ease of use tire look up multiple stores at once Cons Search sometimes doesn’t show all available parts Review Source BS Brian S. Owner Automotive Used the software for: 1-2 years ### "Simply the Best" August 30, 2022 5.0 Unbelievable easy to use, always up. Makes sales much easier and profitable. Pros After using a prior industry standard and switching to this product life has become SO much easier. Implementing the product was easy, as is using it. Most of all I have seen record sales since implementing. Cons Probably too many clicks to get what I want. Reason for choosing PartsTech Simplicity Review Source JH Jared H. Service Manager Automotive Used the software for: 2+ years ### "Parts Tech Review" October 24, 2022 5.0 saves time and helps us find the best prices and availability Pros Its so easy to use. It finds the prices across the board for us Cons no issues, everything is so smooth and easy Reason for choosing PartsTech so easy to use Review Source BL Blake L. Owner Automotive Used the software for: 6-12 months ### "Time saver" March 2, 2024 5.0 Great product, great support and just a wonderful company Pros I love how it integrates all of our parts accounts to one plave Cons There isn’t anything I would change. What a great product Review Source CH Chester H. Owner Automotive Used the software for: 6-12 months ### "Good product" January 1, 2023 5.0 Pros Everything is easy to search and work with Cons Have to back out before ordering to add to invoice. Review Source SL Shawn L. General Manager Automotive Used the software for: 1-2 years ### "Parts" August 16, 2022 3.0 Pros I like how it integrates miultiple vendors Cons At times the orders do not go through which causes major problems Switched from [Epicor for Automotive](https://www.capterra.com/p/220900/Epicor-Eagle-for-Automotive/) Free with Napa Tracs Review Source LB Lauren B. shop administrator Automotive Used the software for: 1-2 years ### "Easy to use" August 22, 2022 4.0 Pros Integration was easy. This makes preparing estimates and ordering parts so much better. We can see five suppliers at a time and all their inventory/pricing. Cons Sometimes there are interruptions in the connection with certain parts suppliers. However, this seems like an issue with the individual suppliers, not necessarily a parts tech issue Reason for choosing PartsTech We choose parts tech because of the integration with Tekmetric shop management software Review Source PS Paul S. Oner Automotive Used the software for: 2+ years ### "Does what we need it to do when we need it." October 24, 2022 5.0 We like it better than NextPart. Pros Easy user interface.Directly integrated with ShopBoss. Cons None. It does what we need it to. The end. Review Source JM James M. GM Automotive Used the software for: 1-2 years ### "Overall good product" October 24, 2022 5.0 Very easy to use and love it Pros Ease of use to look across all vendors at one time. Cons The only issue we have is parts showing in stock then once ordered they may not be in stock and vendors don't notify us. Review Source Similar Products Featured ## Related categories [Order Management](https://www.capterra.com/order-management-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.