# PartsTech Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PartsTech Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/231766/PartsTech

---

# 

 PartsTech Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PartsTech

## What is PartsTech?

PartsTech is a free total parts procurement platform for automotive repair shops that enables you to find the right aftermarket parts, OE parts, and tires — fast. With PartsTech, one search shows live inventory and wholesale pricing from all your suppliers in one lookup. Easily add the parts and tires you need from multiple suppliers to a single cart and click once to order them all. The PartsTech catalog consists of more than 15 million parts and tires from more than 5,000 brands. With PartsTech, you have 30,000 supplier locations and 50+ tire suppliers at your fingertips in one place. Connect to an unlimited number of your preferred parts suppliers for free. PartsTech can be used as a standalone web-based platform or can be integrated with your existing shop management system. We’ve partnered with 35+ shop management systems in the automotive industry to create seamless software integration experiences.

## What is PartsTech used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 119 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

3%

Starting price

$50

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PartsTech?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.partstech.com&name=PartsTech)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PartsTech

4.6 (119)

VS.

[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$50

Other, Per Month

Starting Price

$179

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (119)

Ease Of Use

4.7 (660)

Value For Money

4.7 (103)

Value For Money

4.7 (622)

Customer Service

4.6 (103)

Customer Service

4.9 (590)

## PartsTech alternatives

[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[ARI](https://www.capterra.com/p/201737/ARI/)

[4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting price

$39.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201737/ARI/)

[View all alternatives](https://www.capterra.com/p/231766/PartsTech/alternatives/)

## FAQs about PartsTech

Overview

### Which roles and teams benefit most from PartsTech?

PartsTech is most used by shop owners, service managers, general managers, and service advisors in automotive repair businesses. Owners and executives use it to control sourcing costs and improve profitability, while service and operations teams compare parts, check availability, build estimates, and speed up repair workflows and customer service.

Answer based on 119 reviews

Overview

### What company size and industries is PartsTech built for?

PartsTech is built mainly for small automotive businesses, with 95% of reviewers from small companies and 97% in Automotive. It serves automotive repair shops, dealerships, tire shops, the aftermarket, B2B, e-commerce, and auto parts businesses, with auto repair as the most common use case at 66%.

Answer based on 119 reviews

Features and Usability

### What are the key features of PartsTech?

PartsTech includes core parts sourcing and order management features like vendor management, multi-vendor price and availability comparison, estimates, and order tracking. Differentiating features include shop management and POS integrations, VIN lookup, and catalog management, which help users find parts, transfer line items to repair orders, and place orders from one system.

Answer based on 40 reviews

Pricing

### How much does it cost and what fees or limitations are included?

PartsTech offers a free plan, with paid tiers starting at $50/month flat for PartsTech Plus and $95/month for PartsTech Complete. The free version includes unlimited users and ordering, while reviewers say comparing vendor pricing in one place saves time and money, though delivery availability can sometimes be misleading.

Answer based on 11 reviews

Integrations

### Which third-party tools and platforms does PartsTech integrate with?

PartsTech connects natively to AutoLeap, Tekmetric, NAPA TRACS, Shop-Ware, and Shopware, with catalog integrations extending to Manager SE, Shopmonkey, and MaxxTraxx. Overall, PartsTech supports over 20 integrations, primarily across shop management, estimating, invoicing, and repair order workflows used by automotive service businesses.

Answer based on 45 reviews

Getting Started and Support

### What training and onboarding options does PartsTech offer?

PartsTech provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and setup review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does PartsTech offer, and how do users rate the experience?

PartsTech offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive and helpful, especially during onboarding and follow-up. Some report knowledgeable service representatives and proactive check-ins, while others mention uneven product knowledge and occasional unresolved backend or integration-related issues.

Answer based on 10 reviews

Vendor management

### How well does PartsTech handle multiple vendors?

PartsTech brings multiple parts suppliers into one search view, which helps shops compare price, availability, and fitment quickly. Service advisors and repair shops like the faster quoting and ordering workflow, though some teams still hit gaps in catalog coverage, vendor inventory updates, brand prioritization, or certain supplier integrations.

Answer based on 40 reviews

## Who uses PartsTech?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 119 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 119 reviews

Administrative

56%

Administrative

56%

Entrepreneurs/ Owners

11%

Customer Services & Support

6%

Research & Development

3%

Others

25%

Top industries

Based on 119 reviews

Automotive

96%

Staffing and Recruiting

1%

Transportation/Trucking/Railroad

1%

Mechanical or Industrial Engineering

1%

Other

1%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.6 (70)

61.43% of 70 reviewers that rated this feature as important or highly important

With this capability, you can generate accurate estimates and compare real-time quotes from multiple vendors. Users think it streamlines estimate creation, provides up-to-date pricing, and integrates well with POS systems, though some mention occasional slowdowns during high system load.

VIN Lookup

4.8 (66)

72.73% of 66 reviewers that rated this feature as important or highly important

PartsTech offers a quick and accurate VIN lookup, helping you identify the right parts and vehicle fitment without manual entry. Reviewers appreciate its reliability, time savings, and seamless integration with TekMetric, though a few mention rare issues with VIN transfer.

Third-Party Integrations

4.3 (57)

56.14% of 57 reviewers that rated this feature as important or highly important

It gives you access to multiple vendors and integrates with platforms like TekMetric, AutoLeap, NAPA, and ABC DealPack. Reviewers appreciate seeing prices and availability in one place, but some report occasional connection issues or incomplete catalog updates from certain suppliers.

Work Order Management

4.5 (61)

59.02% of 61 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Order Management

4.7 (50)

56.00% of 50 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Point of Sale (POS)

4.3 (49)

46.94% of 49 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

PartsTech 20 features

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Import and export data to and from software applications

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Estimate expected cost based on various factors before a project begins

Track and manage inventory levels to maintain proper supply

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept and process customer payments for products or services using hardware and software

Create, send, and track purchase orders and their statuses

With this capability, you can generate accurate estimates and compare real-time quotes from multiple vendors. Users think it streamlines estimate creation, provides up-to-date pricing, and integrates well with POS systems, though some mention occasional slowdowns during high system load.

Receive data and information in real time

It gives you access to multiple vendors and integrates with platforms like TekMetric, AutoLeap, NAPA, and ABC DealPack. Reviewers appreciate seeing prices and availability in one place, but some report occasional connection issues or incomplete catalog updates from certain suppliers.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

PartsTech offers a quick and accurate VIN lookup, helping you identify the right parts and vehicle fitment without manual entry. Reviewers appreciate its reliability, time savings, and seamless integration with TekMetric, though a few mention rare issues with VIN transfer.

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (119)

4.5

Based on 119 reviews

## Pricing

Value for money

4.7 (103)

Free Version

[View pricing plan details](https://www.capterra.com/p/231766/PartsTech/pricing/)

PartsTech Free

$0.00

It includes:

-   Unlimited Users
-   Access to Unlimited Parts Suppliers
-   Unlimited Parts Lookup & Ordering
-   Live Wholesale Pricing & Inventory
-   License Plate & VIN Lookups
-   Access to Full Vehicle Diagrams
-   Integration with 35+ Management Systems

PartsTech Plus

$50.00

Flat Rate,Per Month

It includes:

-   Access to 50+ Tire Suppliers
-   Tire Comparison & Mobile Quoting
-   Popular Jobs
-   Retail Pricing Configuration
-   Basic Analytics with Spend Reports

PartsTech Complete

$95.00

Flat Rate,Per Month

It includes:

-   User Permissions & Team Access
-   Preferred Brands
-   Advanced Analytics & Insights
-   Priority Support

Value for money

4.7 (103)

4.7

Based on 103 reviews

## Integrations

[

AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[

Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[

NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[

Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[

abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[

AutoFluent](https://www.capterra.com/p/77240/AutoFluent/)[

Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[

Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (103)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (103)

4.6

Based on 103 reviews

## User reviews

Overall rating

4.6

Based on 119 reviews

Filter by rating

5(84)

4(24)

3(8)

2(0)

1(3)

Mentioned topic

Sorted by most recent

GP

Geoffrey P.

Owner

Automotive

### "A must have for your shop."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2026

Great experience overall. The integration was easy. It almost feels like PartsTech is just part of my shop management software.

Pros

I love PartsTech! PartsTech makes it so easy to order parts directly from my shop management software. The integration was super easy. The support is phenomenal. The software is easy to use. I can order parts for a specific job or manage my shop inventory. I just add what I need to my cart and pay for it all right through PartsTech. This integration saves me a lot of time making it a great value.

Cons

Not sure if its my shop manager or PartsTech but some times the vehicle info doesn't go through and I need to reenter the information. Not a serious issue though as I can enter plate or vin, or choose make and model so its an easy fix.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Justin S.

Operations Manager

Automotive

### "Integrates with Tekmetric"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 20, 2026

My overall experience with PartsTech has been positive. I use it daily alongside Tekmetric in our shop workflow, and the integration makes it easy to quote and order parts quickly. Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient.

Pros

What I liked most about PartsTech is the ability to quickly shop multiple vendors in one place. It makes price comparison fast and easy, helps find the best availability, and saves a lot of time during the estimating and parts-ordering process.

Cons

What I liked least about PartsTech is that the location availability can be misleading. It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sean C.

Owner

Automotive

### "Great for parts quoting and ordering "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 1, 2026

Pros

Partstech integrates all of my vendors in one place and makes it easy to search. Hands down one of the best quoting tools for parts.

Cons

Don’t really have a complaint, it’s a great software. Haven’t had any issues yet with the program or process

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Keith O.

Owner

Automotive

### "Great product bad support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

9/10

July 24, 2025

Easy to use and alot is very smooth transitioning from step to step. A few bugs but still good. Customer Service is horrible.

Pros

Value for the money, payment processing, inventory management, and process automation wete all great.

Cons

Customer service needs a huge overhaul. Not knowledgeable about the product. Still a few bugs and issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Haley M.

Owner

Automotive

### "It was decent"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

June 14, 2025

Pros

How good their customer service was in the beginning of our business relationship with them. They called making sure our needs were met.

Cons

How difficult it got to be trying to use the services through AutoLeap and the limited access available therein.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Justin J.

Owner

Automotive

### "Easy to use price comparison ordering "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2025

Best addition I have made to my repair shop. Estimates are so much faster using PartsTech and always get the best price for my customers.

Pros

Ease of comparing parts between parts stores. Diagrams for a lot of suspension/steering systems help when different manufacturers call parts different names.

Cons

Some parts listed can be incorrect. Parts cart cannot be ordered after a certain amount of time which can be a little frustrating if the order is large. I have only used it with one RO writing system and the description of the part would sometime be vague and too in common with other parts making hard to put onto the correct repair line. Could be just the RO writing system I was using as it had a ton of flaws.

Alternatives considered

[Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/)

Reasons for choosing PartsTech

Features seemed better along with ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

Joell O.

Member

Automotive

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2025

WONDERFUL experience to date! I love looking in one place

Pros

Viewing availability and pricing in one place quickly

Cons

I am unaware of a con at this time. None.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BJ

Brantan J.

CEO

Automotive

### "Great product saves time and money "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

Parts tech has made building repair orders seamless and quick

Pros

Parts tech makes it easy to build estimates and order parts

Cons

Sometimes the photos are misleading as they are for the product above or below you must read the description

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Alyssa S.

Office Manager

Automotive

### "Partstechs team is amazing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 5, 2025

It has been positive and the team has been very helpful

Pros

How it is integrated with auto leaps software

Cons

It does not seem to allow the car that I am working on to carry over to the parts ordering.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BK

Brandy K.

Owner

Automotive

### "All your parts shop in one stop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2025

My overall experience with PartsTech has been a good experience so far.

Pros

That is has all suppliers in one stop that way I do not have to jump from one part store to another.

Cons

As of the time of this review, there is nothing that I have found that I do not like about PartsTech

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231766/PartsTech/reviews/)

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Popular comparisons

[ARI vs PartsTech](https://www.capterra.com/compare/201737-231766/ARI-vs-PartsTech)[AutoLeap vs PartsTech](https://www.capterra.com/compare/216500-231766/Autoleap-vs-PartsTech)[AutoRepair Cloud vs PartsTech](https://www.capterra.com/compare/147213-231766/AutoRepair-Cloud-vs-PartsTech)[NAPA TRACS vs PartsTech](https://www.capterra.com/compare/61551-231766/NAPA-TRACS-vs-PartsTech)

[Shopmonkey vs PartsTech](https://www.capterra.com/compare/169022-231766/Shopmonkey-vs-PartsTech)[Tekmetric vs PartsTech](https://www.capterra.com/compare/190952-231766/Tekmetric-vs-PartsTech)[Shop-Ware vs PartsTech](https://www.capterra.com/compare/153469-231766/Shop-Ware-vs-PartsTech)