# iSite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iSite Software - reviews, pricing plans, popular comparisons to other Facility Management products and more. Source: https://www.capterra.com/p/231524/iSite-Enterprise --- # iSite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iSite ## What is iSite? iSite is a comprehensive facility management solution, providing full visibility and control over property, asset, and maintenance operations. From planned and reactive maintenance to compliance tracking and supplier management, iSite streamlines facility operations, ensuring efficiency, safety, and cost-effectiveness. With customisable dashboards and real-time reporting, facility managers can monitor performance, track work orders, and make data-driven decisions. iSite’s mobile accessibility enables on-site teams to log jobs, update asset records, and track maintenance tasks instantly. iSite also supports document management, lease tracking, and access control, ensuring compliance and security across facilities. Seamless integration with third-party systems enhances interoperability, while automation tools reduce manual workload and operational risks. From single-site facilities to multi-location portfolios, iSite scales to meet your business needs. ## What is iSite used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## iSite alternatives Highest Rated [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231524/iSite-Enterprise/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Maintenance Scheduling 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Work Order Management 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Data Import/Export 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Import and export data to and from software applications Preventive Maintenance 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Document Storage 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Mobile Access 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices iSite 157 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems One-off queries made on an as-needed basis Generate one-off reports that meet information requirements Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Manage adding fixed assets to proposed budgets Assign assets to users, job sites, and vehicles to ensure accountability Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Track and monitor efficient handling of all changes/transitions Track the status of assets and whether they're checked in or out An itemized to do list that can be edited as tasks are completed Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view For commercial leases Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Track and manage the decline in value of assets and plan for improvements Electronic signing method that validates the authenticity and integrity of a digital document Plan when and how to dispose of outdated or decommissioned assets Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Convert files to a different format Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Form predictions based on past and present data/trends Search for specific words or phrases within a document or database Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Identify and respond to unexpected problems or failures (ie. "negative events") Monitor the movement of one or more IT assets throughout the organization Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Monitor the process of lease agreements Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Portal for property owners to manage property listings, upload documents, track payments and generate reports A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Streamlining repetitive tasks and activities through automated and predefined workflows Organize and manage all processes/procedures involved in purchasing goods and/or services Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Matrix barcode that stores information Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Review, approve and cancel requests for goods/services to be purchased Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For residential leases For residential properties Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects For retail leases Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Allow customers/users to submit support queries and service requests Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Built-in website builder or integration with third-party site An extended application or connector that enables users to perform additional services with their current set of tools Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.5 (13) ### Starting price Free trial not available Value for money 4.5 (13) 4.5 Based on 13 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)[ SAP NetWeaver](https://www.capterra.com/p/65750/SAP-NetWeaver/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(6) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NF Nick F. Systems and Data Lead Philanthropy ### "iSite Tenancy Management and CAFM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 23, 2026 My experience with iSite has been extremely positive. The system is powerful and comprehensive and the support i've received throughout has been excellent. Everything has been delivered and explained at a pace that suited me, which has made the process very enjoyable and stress free. Pros It brings everything together in one place. We no longer have our data split across 2 systems, and it's much more efficient and easier to oversee. iSite offers a lot of functionality, is very in-depth and we feel we have much better control over our portfolio. It has strengthened our tenant and asset management with clearer visibility of data. The engineer app is a significant improvement too. Our maintenance teams can see and manage their work orders on a live system that updates as they go. They now have access to relevant tenant contact info and property info related to their work orders which improves communication. Managing their work on their tablets is far more user friendly and much easier overall. Cons Because iSite is very in-depth, it can feel complex at times and there is a noticeable learning curve until you become familiar with the system. Switched from [Landmark](https://www.capterra.com/p/165593/Landmark/) [ShireSystem](https://www.capterra.com/p/207258/ShireSystem/) So we can have all our data in one place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Lari L. Pilot Airlines/Aviation ### "iSite just right " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2025 Pros Easy to use interface. Simple and user friendly Cons Nothing comes to mind, easy to use software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stephanie C. Facilities Coordinator Hospital & Health Care ### "CHEC Experience of iSite" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 17, 2025 The more we've used iSite as a team, the more we've been able to utilise it's features. This has been aided even more so by the recent projects we've carried out alongside our iSite contact Craig. Pros Tickets easy to raise and update and simple to filter and export data when required for reporting purposes. Cons We sometimes encounter errors that prevent us closing items or accessing dashboards. However, the helpdesk do help us to rectify these issues when flagged. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Joanna W. Facilities Coordinator Hospital & Health Care ### "ISITE review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2025 It's a good program to use and is easy to set up other people. It's good for people who have little knowledge about online systems and is easy to train others. Pros It's helpful to log assets and track live jobs which I use for my main job role. Cons The bulk editing features are helpful, but could use a bulk logging section. For example, one site has 50 handpieces, but I had to add them all 1 by 1. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Tiffany C. Property Administrator Public Safety ### "iSite Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2024 Had a couple of teething issues at the beginning which were to be expected but iSite were very quick in resolving these for us. Good availability when needing advice/support either via Teams call or email. Pros Easy to keep track of multiple PPM Occurrences and Defects. The ability to have multiple user roles. User friendly. Ability to amend to suit our needs. Cons A couple of connectivity issues in the beginning but these were quickly resolved. Loading time can be a little long. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OJ Odmond J. Facilities Manager Security and Investigations ### "Great product." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 The team is very responsive and always happy to help. Pros iSite brings everything together which you would need to run your property portfolio, Leases, Maintenance, Projects, building profiles Cons There doesn't seem to be a lot of dashboard of out of the box Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Craig S. Facilities Manager Veterinary ### "Great product with great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2024 Pros ISite is an excellent product to work with. We opted for iSite due to its user-friendly interface and fantastic value for money. The support provided by the iSite team is truly outstanding! Keep up the great work. Cons We have been using this for 6 months and no cons at present! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marie W. Business Support Manager Non-Profit Organization Management ### "A useful and user friendly property database" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2024 The move from our previous database to iSite has overall been a positive experience. The team worked collaboratively with us to ensure plenty of testing was done before going live and worked with us to bulk upload a lot of our data. The collaborative approach of iSite in tailoring their product to our needs and their receptiveness to client feedback have contributed to a successful partnership. Their creative problem-solving approach, even when certain requirements fall outside of the original scope, is positive. I think this has been a major win for us, working with a smaller software developer who spend a bit more time on account management. It’s always beneficial when a new system not only meets but exceeds expectations. Pros The database is intuitive and have a user friendly interface. It is really easy to pick up and learn. It has a nice mix of data, maps, images and useful widgets and graphs. The search functions and filters are great for creating bespoke views of information that each team would like to see. The team at iSite are really easy to work with and are receptive to client feedback. Cons There is a couple of data areas that could be better integrated in to the record for widget and reporting purposes but there are work arounds. Reasons for choosing iSite We thought the customer service was better from iSite and the overall cost per annum Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joe B. Property Systems & Data Consultant Financial Services ### "Excellent Property Management System - especially planned maintenance!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2022 The Hub is a very comprehensive property management tool that has CAFM features that support a property management department very well. From document management, estate and asset management, planned maintenance and lifecycle modelling, as well as reactive maintenance and project management features however I am less familiar with those. I work most closely with the planned maintenance and asset management tools, which, in my experience, are second to none. I have not come across another CAFM or maintenance system on the market with the same level of sophistication in planned maintenance features. Pros The planned maintenance module makes creating and managing a PPM schedule incredibly straight-forward, easily the best I have used in any CAFM system. From grabbing live updates from SFG20 and importing to your schedule in a couple of clicks, to mapping that against your asset register, to being able to make bulk changes to dates and suppliers, it’s all done with easy to use interfaces. Compliance documents can be uploaded via email or the interface with automation tools to complete PPMs and reduce administration substantially. Cons The feedback I have from other users is that the general look and feel needs some improvement, consistency amongst how buttons are presented and filtering tools are the most common feedback I’ve had from training. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Rebecca P. Director Facilities Services ### "Isite review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2022 Trying to solve job sheets and service paperwork Pros Tasks & asset list very easy to use Integration simple transaction Cons Unable to send job sheets or annual service paperwork Nothing on the site is difficult to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/231524/iSite-Enterprise/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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