# Church Services Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Church Services the right Church Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231272/Church-Services/reviews

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Church Services

4.9 (52)

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Last updated March 13th, 2026

# Reviews of Church Services

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

Kerolos K

Front Desk AgentHospitality, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Continuous updates about the progress of new features, fast response and issues are addressed in as little time as possible.“

August 11, 2025

MH

Marsil H

Orientation Program Director Education Management, 201 - 500 employeesUsed the software for: More than 2 years.

“When I had to create a QR code, I lost the page of registration I had filled out already“

July 11, 2021

GQ

Gheed Q

CommunicationsOnline Media, 2 - 10 employeesUsed the software for: 6-12 months.

“It helped us solve our manual reservation system for attending church for contact tracing and capacity purposes/limitations in our venue.“

July 9, 2021

Jean-Paul M

IT ProfessionalReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months.

“Attending church was very hard during the pandemic.“

July 1, 2021

AL

Allison L

UsherEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“Good experience and has helped us tremendously keep track of attendance during covid so that notifications and proper distancing set up could occur“

July 11, 2021

DN

David N

ParishionerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It is extremely user-friendly, and due to this, the church introduced it to parishioners during peak COVID-19 restrictions to enable members to register more easily for services.“

July 8, 2021

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jean-Paul M.  
IT Professional  
Religious Institutions  
Used the software for: 6-12 months

### "Essential for any church!"

July 1, 2021

5.0

Attending church was very hard during the pandemic. Being organized in a way to keep everyone as safe as possible was very challenging, until we started using Church Services. Using the tool from both the backend as ad administrator, or the front end as an end user is very straightforward and intuitive. Coming from a 15 year IT veteran, support through setting up and throughout the months has been something of a new experience. In addition, the new features that continue to be released have also proven to be a great tool for our services. We've already started building an infrastructure for our Sunday School, as well as other classes and activities we hold. We're eager to see new this tool grow!

Pros

Great features and very customizable. Simple to use.

Cons

Some root privileges to the admin ie more control over user accounts, ability to customize color, font, wording, etc

Alternatives considered

[CCBill Billing Solutions](https://www.capterra.com/p/210361/CCBill-Billing-Solutions/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing Church Services

Because it offered me more than the competitors, but more so because of the level of details I can adjust for events, advances search and export feature, group creation and management etc, and I can communicate directly from the app as well. Great customer support and a listening ear to feedback and suggestions.

Review Source

Response from Church Services

July 2, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Kerolos K.  
Front Desk Agent  
Hospitality  
Used the software for: 2+ years

### "The best Church Services app so far."

August 11, 2025

5.0

Church services helped carrying the load in a lot of things specially the volunteering services by assigning tasks better than manually doing them.

Pros

Continuous updates about the progress of new features, fast response and issues are addressed in as little time as possible.

Cons

There were too many issues at the beginning of the development of the app but everything was addressed and solved.

Review Source

Response from Church Services

August 12, 2025

Thank you for your feedback. We are glad that Church Services is meeting your expectation and will make every effort to keep you and all our clients satisfied!

MA

Mark A.  
Member  
Religious Institutions  
Used the software for: 6-12 months

### "Review "

July 11, 2021

4.0

Good, overall

Pros

It was relatively easy to use and accessible, but would prefer to get rid of the registration system if possible.

Cons

Very basic software, but easy to add family members and register others. Would have preferred to have multiple registrations simultaneously at this point.

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We are glad to hear that you are satisfied with CS' easiness and accessibility. Although registration process is easy as you might have noticed, ending registration is more of a Church decision which you might consider communicating with the Church office/staff. There are a lot of features which are masked from church members, and are only accessible by Church admin, leaders and servants who have the necessary permissions. So it is really intended to make the software very basic and simple for church members, so that everyone can use it. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

EG

Efram G.  
Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A must have tool for managing congregation database!"

September 18, 2023

5.0

Managed the congregation database easily and was able to setup several services and sunday school events and followed up attendance and other tasks such as visitations.

Pros

No bugs. Easy to use for all servants and congregation.

Cons

It's hard to say because everytime I find anything missing I simply email the help desk and they immediately address it by either showing me how to or adding a new function to the software.

Review Source

GQ

Gheed Q.  
Communications  
Online Media  
Used the software for: 6-12 months

### "Enhanced and expedited our process!"

July 9, 2021

5.0

It helped us solve our manual reservation system for attending church for contact tracing and capacity purposes/limitations in our venue. It saved upwards of 5 hours per week.

Pros

The features that were most impactful was the sign-up and cancellation process. The automation saved our organization an immense amount of time compared to our previous mostly-manual process that our day-day system offered. It also is user-friendly and was easy to roll out which made it for an easy transition for our users. Every single feature we needed was available in the software allowing for complete customization for our needs. That was a big win for us!

Cons

There's not much I can say here except that it's a growing software and features are being added continuously, so if something is missing it's probably on the way:)

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you found CS helpful for registration and easy to use. As you said it, we continue growing the features and functionality of Church Services so that it would cover all church needs. Thanks again!

LM

Laura M.  
DB admin  
Religious Institutions  
Used the software for: 1-2 years

### "St.Mark church "

September 29, 2023

5.0

Great overall experience

Pros

Easy to use product with great features for reporting and communication

Cons

There is always more to tweak and new features to add.

Reason for choosing Church Services

Seeking more features that will fulfill our needs

Review Source

VR

Verified Reviewer  
Youth Leader  
Religious Institutions  
Used the software for: 6-12 months

### "Ease of Use"

July 5, 2021

5.0

Awesome.

Pros

Church services gives me everything I need. Easy communication with the congregation, groupings, touch-less check-in for services and activities, simple calendar.

Cons

Honestly, so far, I haven't found anything.

Reason for choosing Church Services

Ease of use for the administrator and end user.

Review Source

Response from Church Services

July 7, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We make every effort to continue growing and improving Church Services to meet our customer's needs. We are glad to hear that you found Church Services helpful and covers all what you need. Thank you again!

MK

Maryse K.  
Senior Salesforce Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Super easy to use and very user friendly. I highly recommend it!!!"

July 20, 2021

5.0

I had a very pleasant experience. The potential this system has, and the assistance it offers the church administration, will take the services to the next level.

Pros

It's extremely user friendly. It efficiently accomplished tasks, that took a longer time with other methods, in seconds. That's on both sides, the church attendees' side as well as the church staff/volunteers' side. Tasks as registering, checking-in, establishing/managing events, reviewing members numbers, analysis and groups as well as contacting a group of members with few simple clicks via text messages or emails have never been easier, more efficient and smoother.

Cons

Having some restrictions on the number of registrations, caught my attention as a church attendee user. But I soon learnt that it's actually one of the features granted to the administering team to control and organize each event as needed and assigned by the church.

Review Source

DN

David N.  
Parishioner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A New Kind of System"

July 8, 2021

5.0

Pros

Every parishioner, regardless of age or technical acumen, is able to use this system! It is extremely user-friendly, and due to this, the church introduced it to parishioners during peak COVID-19 restrictions to enable members to register more easily for services. The customizability of the software and additional features has been remarkable; we love how the CS team is accommodating to our needs. Superior customer service is also a huge plus and that is a rare find amongst church management software companies. Highly recommend!

Cons

I am very satisfied with the system thus far, no complaints!

Review Source

Response from Church Services

July 9, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness, customizability and customer services. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

FMG

Fr Marcos G.  
Priest  
Religious Institutions  
Used the software for: 6-12 months

### "Great product "

July 1, 2021

5.0

Pros

using church services has been flawless! Their support, responsiveness, and promptness are unmatched to any platform or software we have used in the past. They made the process of signing up, service registration, and check-in almost effortless. What a great peace of mind

Cons

Pricing could be more competitive and financial module if added, would be a deal breaker

Review Source

Response from Church Services

July 2, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We will make every effort to continue growing Church Services and also to add the financial module. We keep reviewing our pricing on a regular basis, and will do our best to make it more competitive in order to satisfy our customer's needs. Thank you again!

TM

Tamer M.  
Physician  
Religious Institutions  
Used the software for: 6-12 months

### "Great Church Service "

July 11, 2021

5.0

Pros

Ease of use is great. Great platform/appearance.

Cons

Log in can get buggy . Had to reset password a couple times

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness. We are sorry to hear that you had some difficulty logging some times. We will look further into this and make sure it doesn't cause any similar issues in the future. Thanks again!

FAM

Fr. Anthony M.  
Priest  
Religious Institutions  
Used the software for: 6-12 months

### "Two Thumbs Up!"

July 12, 2021

5.0

Church Services has been a life saver! Prior to using this service, the task of registering people for church was tedious and quite labor intensive. But with their easy-to-use system, all that has changed. It is now entirely automated and much more user friendly. I also appreciate the responsiveness and customer service as well. Highly highly recommend this system!

Pros

Ease of use and responsiveness of customer support

Cons

None, loved it all, especially how new modules keep getting added

Review Source

FTF

Fr. Timothy F.  
Priest  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Software! Easy to use and very helpful"

July 1, 2021

5.0

This software came to us at the perfect time when we were going back to church in person. This allowed us to register people more easily and keep track of attendance for our various services.

Pros

Very user friendly and has a lot of great features. The software is simple in its design and has all the features we needed.

Cons

We weren't able to fully integrate the software with our current database so our members had to register separately using this software. However, the process was very easy and straightforward.

Review Source

Response from Church Services

July 2, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

CE

Chris E.  
Physical Therapist  
Medical Practice  
Used the software for: 6-12 months

### "Fantastic and User Friendly "

July 11, 2021

5.0

Pros

The ease to register is fantastic and the fact that you don’t need to Reregister

Cons

Nothing, it’s great in all elements. I personally really like it

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS overall registration process. Thanks again!

TE

Teresa E.  
Associate Professor  
Pharmaceuticals  
Used the software for: 6-12 months

### "Clean Interface!"

July 11, 2021

5.0

Pros

Easy to use, clean interface, simple, receive automatic confirmation emails

Cons

Not applicable; there is not a thing that I don't like about this software

Review Source

Response from Church Services

July 13, 2021

Thank you for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. Thanks again!

AH

Amir H.  
Investment Officer  
Financial Services  
Used the software for: Less than 6 months

### "Easy, no hassle scheduling"

July 11, 2021

5.0

Pros

It is easy to sign up for church services and was overall a seamless experience.

Cons

User data could be retained for faster signups.

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with overall CS service, and easiness to signup. User data, including household members is actually retained for easy future signup. The only thing that needs to be entered is User name and Password which you should still be able to save them through the browser. Let me know if you still have questions or need help with this regard. Thank you again!

MM

Marianne M.  
Software Trainer  
Philanthropy  
Used the software for: Less than 6 months

### "Livesaver"

July 12, 2021

5.0

Pros

Very easily integrated into our church attendance. Also, very intuitive - no learning curve.

Cons

None. Very easy to use. Had all desired features and great cutomer service.

Review Source

Response from Church Services

July 13, 2021

Thank you for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you find CS easy to use and intuitive. Thanks again!

CY

Caroline Y.  
Dentist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Church service review "

July 1, 2021

5.0

Great

Pros

This app was very easy to use and very simple

Cons

Nothing it was easy to use and easy to navigate

Review Source

MH

Marsil H.  
Orientation Program Director  
Education Management  
Used the software for: 2+ years

### "App Review "

July 11, 2021

5.0

Great. The App is easy to use and organized

Pros

I like the app as it’s very organized Easy to use Has all the needed options

Cons

When I had to create a QR code, I lost the page of registration I had filled out already Insurance on the top would have helped

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness. QR code is only available to end-user on the Check-in page. The same page has all check-in options: Checkin by Phone, by Name, by QR, by Roster - so you shouldn't be losing the QR code at Check-In. QR isn't used during Registration. Please let us know if there are any issues you are seeing that we can help you with. Thanks again!

EG

Emmanuel G.  
CEO  
Higher Education  
Used the software for: 6-12 months

### "An Excellent Church Membership Platform"

July 2, 2021

5.0

Pros

From a user's perspective, this is an excellent software which brings together membership management, event scheduling, messaging, and more. It is user-friendly and very intuitive to navigate, and enabled me to register for Church service events seamlessly. I would highly recommend this software for church administrators interested in streamlining their member services and event registrations.

Cons

Only on the mobile edition, it would have been more helpful to show more elaborately the drop down menu as it was not immediately clear on the Scheduling User Interface (i.e. Matins, Vespers, Liturgy).

Review Source

Response from Church Services

July 5, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We will look into elaborating the service category drop down menu to make it more noticeable to end users. Thanks for this feedback! We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

GH

George H.  
Individual  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great software and very user friendly "

July 2, 2021

5.0

Very helpful software that helped our church community

Pros

Very user friendly, made out life so much easier

Cons

It’s a great product, really can’t think of anything negative

Review Source

Response from Church Services

July 5, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality and that it helped your church community. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

NS

Nermeen S.  
Office coordinator  
Executive Office  
Used the software for: 6-12 months

### "Great service "

June 30, 2021

5.0

Pros

It’s very easy and friendly to use. It doesn’t really require manual or much guidance after initiating the first steps

Cons

It requires few times to test out how successful the process it really is.

Review Source

Response from Church Services

July 1, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. We are glad that you have found Church Services to be easy and friendly to use. Our team is working on making processes as easy as possible to implement and test before applying to church congregation. It's a continuous progress, and you will see even more improvements in future releases. Thanks again!

SG

Samy G.  
HR Manager  
Human Resources  
Used the software for: 1-2 years

### "Good experience"

July 11, 2021

5.0

It’s made life so much easier to attend liturgies during the pandemic. It was also awesome that other Coptic churches used it. The system recognized my household members across all churches.

Pros

Streamlined. I always like how the most important info bites are right there on the first page.

Cons

When we pass a season (e.g. Holy Week), the system does not automatically update to post Holy Week.

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness. Yes one of the features that distinguishes Church Services, is that you can use your same account/profile across all subscribed Churches around the globe. As for calendar update, that might relate to when the Church admin updated the Calendar during Holy Week and afterwards. Thanks again!

RH

Rania H.  
Servants Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I love the software "

June 30, 2021

5.0

Pros

Friendly user and easy to use. Meets our needs

Cons

I don’t think I have issue with the software

Review Source

Response from Church Services

July 1, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. We are glad to hear that Church Services is meeting your Church's needs. Thanks again!

KA

Kyrillos A.  
Logistics Manager  
Chemicals  
Used the software for: 2+ years

### "Great Servixe"

July 11, 2021

5.0

Pros

Very user friendly and does not take space on my phone.

Cons

The load times are sometimes a little too slow.

Review Source

Response from Church Services

July 13, 2021

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness. We will take the necessary steps to further test loading time and improve through different caching protocols. Thank you again!

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