# Zoho Commerce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zoho Commerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/230854/Zoho-Commerce --- # Zoho Commerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Commerce ## What is Zoho Commerce? Zoho Commerce is a powerful ecommerce platform that helps businesses build, manage, and scale online stores with complete operational control. Create fully branded, mobile-responsive storefronts using a no-code site builder, manage products and inventory, process orders and payments, and configure shipping and taxes—all from one centralized dashboard. Unlike plugin-dependent platforms, Zoho Commerce includes everything you need out of the box. It runs on Zoho’s reliable cloud infrastructure with free hosting and SSL, offers 0% transaction fees to help protect margins, and includes enterprise-grade security and privacy by design. Zoho Commerce also connects ecommerce with the rest of your business through native integrations with inventory, accounting, CRM, marketing, and customer support to give teams end-to-end visibility and scalability without added complexity. It’s built for businesses that want flexibility, control, and predictable growth. ## What is Zoho Commerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Overall rating Based on 59 user reviews Reviews sentiment Positive 78% Neutral 22% Negative 0% Starting price $15 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zoho Commerce alternatives Highest Rated [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (657)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,680)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [View all alternatives](https://www.capterra.com/p/230854/Zoho-Commerce/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Website Management 4.3 (37) 35.14% of 37 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Shopping Cart 4.5 (28) 28.57% of 28 reviewers that rated this feature as important or highly important Checkout of online store Data Security 4.6 (27) 44.44% of 27 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Inventory Management 4.3 (27) 25.93% of 27 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 4.5 (27) 40.74% of 27 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.1 (26) 34.62% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Zoho Commerce 99 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create catalogs of products and/or services Create and manage digital catalog of products/services with their details, specifications, and price Organize and group data or items based on various criteria Manage various distribution channels, build relations with channel partners, and track their performance Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatically suggest related, complementary or add-on items to customers Create branded link campaigns or short links with one or multiple custom domains. Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Collaborate on creating a product by sharing and adjusting designs through a shared portal Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Designed for small businesses Use AI to generate content in the form of text, images, videos, etc. Store and manage images Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Group and package individual but related items as one package set Create landing pages or online forms designed to capture new leads and prospects Configure publication's layout before publishing Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Integration with third-party marketplace software Collection of images, videos and other digital content that can be used Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location An online catalog of inventory that customers can view Includes functionalities for creating custom eCommerce websites Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Preview and make real-time changes in the web content Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Track and monitor reviews of products or services An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Optimize and manage the search engine optimization efforts for a website or digital content Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Checkout of online store Internal and external product tracking codes Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage and track operations and inventory within warehouses Publishing and managing websites across the internet. Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (59) 3.9 Based on 59 reviews ## Pricing Value for money 4.2 (53) Free Trial [View pricing plan details](https://www.capterra.com/p/230854/Zoho-Commerce/pricing/) Starter $15.00 Flat Rate,Per Month It includes: - 0% transaction fee - Up to 10 Campaign Pages - 2000 Customer Accounts - Free Hosting With SSL - Free Themes - Unlimited Bandwidth - Responsive Website Builder - Product Filters - SEO tools - Blogs - Newsletter Subscriptions - Basic Coupons - Buy Now button - Product Reviews and Ratings - Meta Pixel advertising - SMS/WhatsApp updates - Google advertising - Product cataloging - Order management - Inventory management - Payments & Shipping - Analytics & Reporting - Service items - Returns - Abandoned cart management Professional $49.00 Flat Rate,Per Month It includes: - Everything in Starter + - Up to 200 Campaign Pages - Unmetered Customer Accounts - Wishlist & Save For Later - Multi-currency Checkout - Loyalty program - Automatic discounts - Social selling - Advanced Coupons - Assembly/ Kit items - Digital Downloads - Live Shipping Rates - Member-only access - Advanced Traffic & Fraud Analytics - Custom Product Fields - Workflow Automation & API Premium $109.00 Flat Rate,Per Month It includes: - Everything in Starter and Professional + - 0% transaction fee - Up to 500 Campaign Pages - Price List - 3 Inventory locations - Request for Quote - Custom modules - Serial number and Batch tracking - Credit Limit for B2B customers - Product recommendations rules - Free expert onboarding assistance - Advanced Automation & API Value for money 4.2 (53) 4.2 Based on 53 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[ Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (55) 4.1 Based on 55 reviews ## User reviews Overall rating 4.3 Based on 59 reviews Filter by rating 5(32) 4(14) 3(13) 2(0) 1(0) Mentioned topic Sorted by most recent Deeppak G. CEO Education Management ### "Innow8's Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 April 15, 2026 Overall, the experience with Zoho Commerce has been good, especially in terms of integrations and ease of management. However, there is still room for improvement. Key features such as a streamlined quotation creation process and allowing customers to directly download PDFs should be added. Expanding shipping integrations (e.g., Blue Dart) would also enhance functionality. Additionally, implementing mandatory SKU generation with auto-numbering in sequence would improve inventory management. Some features, like the Zoho Slider, require better stability, and the platform would benefit from more modern and flexible theme options. Pros Zoho Commerce seamlessly integrates with Zoho Books and Zoho CRM, along with multiple shipping options, creating a unified ecosystem for business operations. It also offers its own built-in payment solution, eliminating the need for third-party tools. All these features come together as a one-click solution, simplifying processes and saving time. With everything accessible through a single dashboard, even the CEO can easily monitor and manage the entire business—this is the true beauty of Zoho. Cons We have repeatedly requested the Zoho team to develop a simpler and more efficient Quote workflow—specifically enabling easy quotation creation and allowing customers to directly download PDFs—which is essential for businesses like ours where we handle a high volume of large, customized quotations. However, despite multiple follow-ups, this requirement has not yet been addressed by the development team, making the quoting process less streamlined than expected. Additionally, features like mandatory SKU creation with auto-generated sequential numbering are still missing, which creates challenges in maintaining proper product organization and inventory consistency. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) [Shopify](https://www.capterra.com/p/83891/Shopify/) We wanted direct integration with Zoho Books Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing Zoho Commerce We wanted direct integration with Zoho Books Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Ricardo R. Marketing Consumer Goods ### "Great way to diversify your website hosting portfolio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 6, 2024 Pros I was able to make a website easily as other places to build stores online. I can rely on zoho when others are giving me issues. Cons I would get a 404 page sometimes when trying to add things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mirembe K. Graphic designer Graphic Design ### "Shopping cart " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2023 Zoho commerce allows user to create customers dashboard. Pros Has all tools for building a well developed website for e-commerce website and allows integration with payment methods and making pricing carts for products. Cons Data analysis for online small business is easily done with this site hence few integrations are done in managing orders Switched from [Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Joe H. eCommerce Manager Retail ### "The most basic Features of an ecommerce platform are "extras"" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 6, 2023 I investigated this for a client. However, it became very evident that if you want anything that resembles a professional eCommerce site, you don't want to use this. The most simple feature of an ecommerce website is to be able to filter your products. To do this on Zoho Commerce, they will want €150 a month to have this.Their API is very restrictive also to prevent you from using a third party e-commerce platform with their inventory platform, i.e you can only import one image Pros Easy to Setup for a total beginner looking for a VERY basic ecommerce platform Cons Basic ecommerce features are Extra i.e filters Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ricardo P. CEO Entertainment ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2023 Pros The mobile app which is very great to use Cons the software which sis very great to use Reasons for choosing Zoho Commerce because i have other zoho products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD ashish d. Sale Ecommerce Electrical/Electronic Manufacturing ### "Zoho commerce mein user friendly anyone can use easily" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 17, 2023 Pros simplicity other mostly similar site making complicated Cons If problem will come please resolve faster Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ashish L. Co-Founder Retail ### "One Single Software to Manage it ALL" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 8, 2023 Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team. Pros Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order & inventory management, accounts, customer relationship etc. Cons Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI. Switched from [Zencommerce](https://www.capterra.com/p/202602/Zencommerce/) It was just a front facing online portal. After getting the order, we had to do all the subsequent actions using different systems / excel. Alternatives considered [Freshsales](https://www.capterra.com/p/155563/Freshsales/) Reasons for choosing Zoho Commerce Pricing, customer support, focus on India, product features and future roadmap made me realize that Zoho would be better for my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mansi M. Software Engineer Computer Software ### "One of the best suite that contains end-to-end tools to manage ecommerce business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2023 Pros I like the best that it contains various tools like building a website, managing orders, tracking the entire inventory, processing payments, and working to ship. Moreover, it has additional tools that help me build the brand of my e-commerce business like marketing, branding, and website management, and even generating reports to help me analyze my entire customer data, order data, and click statistics. Cons No cons identified so far. I like how it allows me to integrate with different sectors of tools like shipping carrier, payment gateway, marketing, analytics and much more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Samrita P. Partner Apparel & Fashion ### "Best Ecommerce platforms for Small Biz startups" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 17, 2022 Pros Customer support, Value of money , Website speed Cons Invoicing only possible in Base currency Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Hamza K. President Electrical/Electronic Manufacturing ### "Zoho Commerce Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 17, 2022 Neutral, i like most of what zoho commerce offers, but we dont see it evolving versus the competition, i