# Microsoft Intune Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Intune Software - reviews, pricing plans, popular comparisons to other Unified Endpoint Management (UEM) products and more. Source: https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM --- # Microsoft Intune Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Microsoft Intune ## What is Microsoft Intune? Microsoft Intune Core Capabilities is a cloud-based unified endpoint management solution that provides organizations with cross-platform management of endpoints across Windows, Mac, iOS, Android, and Linux operating systems. The solution offers built-in endpoint security features like automatic threat detection and remediation, as well as mobile application management capabilities to help protect data without requiring full device enrollment. ## What is Microsoft Intune used for? [Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 3% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Intune?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Intune) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Intune 4.5 (40) VS. [4.6 (1,462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $795 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (40) Ease Of Use 4.5 (1,461) Value For Money 4.0 (32) Value For Money 4.5 (1,317) Customer Service 3.7 (35) Customer Service 4.4 (1,308) ## Microsoft Intune alternatives [4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/) Starting price $2.00 Per User, Per Month Highest Rated [4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing [4.7 (9)](https://www.capterra.com/p/275290/ManageEngine-RMM-Central/#reviews) Starting price Contact vendor for pricing [4.6 (153)](https://www.capterra.com/p/146405/Hexnode-MDM/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/alternatives/) ## Pricing Value for money 4.0 (32) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (32) 4.0 Based on 32 reviews ## Support, customer service and training options Customer Service 3.7 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (35) 3.7 Based on 35 reviews ## User reviews Overall rating 4.5 Based on 40 reviews Filter by rating 5(22) 4(16) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent GL Garcia L. Technology Solutions Manager Printing ### "Easy but fully featured mobile management." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 3, 2025 It has saved us effort and time, offering excellent value by making device and security management a lot easier for our business. Pros Microsoft Intune simplifies user and device management so much, particularly with cloud-based deployment. Patch management is a quiet behind-the-scenes activity that assures me systems are current without requiring minute-by-minute vigilance. The feature set contains everything except the items our employees don't require, and user administration is a snap. Cons Customer support is slow during peak times, and some of the more expensive features took me a while to adjust to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sys admin Food & Beverages ### "I get it now" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 18, 2025 When I first learned to use Intune there was a decent learning curve but once I understood how to work it best for me> I really didn't like the mixed ability to manage inventory because one way required elevated privileges and one way didn't and that caused issues with removing devices Pros its expansiveness and levels of possible organization and tracking Cons when it comes to inventory tracking and management I found more than one way to track them and that caused confusion or tracking inventory numbers to to be off Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Drew A. Network and System Administrator Hospital & Health Care ### "An expensive product that is a nightmare to setup and support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2025 Pros Built-in integration with Microsoft Azure AD. Cons Documentation isn't kept up to date. The support experience is excruciating and not responsive at all. Very few pre-built solutions - almost everything needs to be built from scratch Switched from [SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Soti was too limited in its feature set. Support from Soti was awful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Manny B. Senior Desktop and AV Engineer Education Management ### "Intune is the future for Windows MDM solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 13, 2024 Positive! After an initial learning curve in getting all of our devices registered and enrolled as hybrid-joined, we have now embarked on a project to move all of our old group policies across, and begin leveraging the modern management features such as purely Entra-joined devices. Pros Intune has enabled us to introduce modern management for our fleet of Dell laptops and PCs, along with Android phones. As it was part of our license agreement with Microsoft, it seemed silly not to use it! Cons The rapid development pace is both a pro and a con. New features are enabled monthly, but sometimes the constant change can be difficult to keep up with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK ajaykumar k. Specialist Information Technology and Services ### "MDM&UEM using Intune" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 29, 2024 We can manage device and apply policies through intune. Pros it is used to easily handle MDM and UEM device platform such as Android windows ios and mac os Cons license cost and price model are high but if we have E3 and E5 user license we can use no need extra user license. Alternatives considered [Workspace ONE](https://www.capterra.com/p/206931/VMware/) Reasons for choosing Microsoft Intune License need to buy separately for workspace one Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kyle H. IT Director Warehousing ### "Intune the generalized all in one MDM solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 6, 2024 I've deployed Android Tablets for Warehouse management purposes, and iphones/ipads to Windows computers with minimal frustration. Pros I like the fact it's not operating system/device specific. You can manage Windows/Apple/Android/Chromebooks. Desktops/Laptops/Tablets. Cons There's a bit of a learning curve, and enrollment is different depending on which platform you're trying to manage. Tracking license use is not simple. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) Reasons for choosing Microsoft Intune It's already integrated within our O365 environment, so it takes the headache out of any type of integration needed first. plus it's just an addon to the existing invoice vs a completely separate one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kundan K. IT Support Specialist Telecommunications ### "Awesome User Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 23, 2024 Pros This product is awesome specially when you talked about security & user experience. It helps people to do their job remotely Cons Little complication during setup it takes that user doesn't like Switched from [VMware Horizon](https://www.capterra.com/p/203536/Horizon/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Derek F. IT Non-Profit Organization Management ### "Powerful with Light touch" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 13, 2024 Pros I love the ease of enrollment, with the use of Autopilot we can setup a new computer quickly. Cons The syncing of policies is a bit slow, the targeting of devices is always done by group and you cannot target a specific device for software install or policy just by the device name Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Reasons for choosing Microsoft Intune Better integration of products we already use and a light touch and non heavy handed agent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jacqueline T. Director of Technology Education Management ### "Microsoft Intune for seamless device deployment and management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 22, 2024 Our overall experience with Microsoft Intune is extremely positive. We have been a user for four years and have no plans to even consider any other option for deployment and management of our Windows devices. I love that Intune is included in our educational licensing and is not another separate subscription that I have to keep track of. Pros When we realized that we needed a powerful and efficient way to deploy and manage devices amid the Covid crisis with all of our faculty and staff working from home, Intune was the clear winner! We looked at a few other MdM options but they fell short on either price or functionality or both. I love that you can manage everything through the Microsoft Admin portal and deploying devices through Autopilot is a great time saving feature that allows us to put a lot of the mundane tasks back on the user without fear that something will go wrong configuration or security wise. The user also knows they are getting a brand new device because it ships directly to them and they run through the OOBE. Cons We decided to use the Fastrack option for initial deployment of Intune. I did not have the best experience with the Fastrack vendor because of the latency with communication. I can't rate whether or not the Fastrack option would have helped us with the deployment because I went ahead and jumped in on my own. Switched from [FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/) We originally deployed filewave. The process was not exactly straightforward and the end result left us with a management interface that was not agile enough for us in the new remote work environment we found ourselves in. The support resources for filewave were also a limiting factor after the initial deployment was complete. Reasons for choosing Microsoft Intune We have a Meraki network so it was a no brainer for us to demo Meraki System Manager. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Manager Food & Beverages ### "Great to consolidate device management into a single tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 7, 2024 It is a very nice evolution when it comes to sunsetting multiple 'old-fashioned' tools and coping with a centralized/ evolving/ cloud-native platform that will manage the whole worldwide fleet of devices. Pros The Unified Endpoint Management capabilities are perfect when it comes to reducing the proliferation of multiple tools, reduce TCO, reduce support complexity, and cope with more cloud-based innovations. It is also important from a security perspective, since InTune makes it easier to track devices' compliance status, patching, etc. Cons The licensing structure (per device Vs per user) is sometimes a bit complex to follow. Switched from [Ivanti Avalanche by Wavelink](https://www.capterra.com/p/93195/Avalanche-Mobility-Center/) Simplify the landscape/ reduce the number of tools/ invest in more advanced UEM capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/reviews/) Popular comparisons [ManageEngine Endpoint Central vs Microsoft Intune](https://www.capterra.com/compare/170018-230703/ManageEngine-Desktop-Central-vs-Microsoft-Endpoint-Manager-MEM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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