--- title: "360Learning Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 360Learning the right Learning Management System solution for you? Explore 513 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/230567/360Learning/reviews/" page_type: "reviews" language: "en" --- 360Learning 4.7 (513) [View alternatives](https://www.capterra.com/p/230567/360Learning/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 23rd, 2026 # Reviews of 360Learning Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews BQ Bich Tram Q Learning and Systems Adoption LeaderLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: 1-2 years. “What I like most is the ease of creating content and uploading existing files, as well as the platform's ability to automatically suggest relevant content and quizzes.“ December 22, 2025 Victoria S Senior Project SpecialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “The quizzes are normally too simple and cannot replace a practical exercise for a newcomer.“ February 2, 2026 JV JEAN-MARC V HR expertAutomotive, 501 - 1,000 employeesUsed the software for: More than 2 years. “The content creation tool can be quickly mastered by employees who want to create training courses, and creating quizzes is very simple.“ October 13, 2025 Laura H Human Resources GeneralistHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times.“ September 18, 2023 EB Erinn B Client Service Specialist IIAccounting, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like about 360Learning is we are able to upload videos into a classroom and then anyone on our Team can go in and watch the video and answer any questions that are there to answer.“ September 19, 2024 JC Jérôme C Project ManagerAirlines/Aviation, 201 - 500 employeesUsed the software for: 6-12 months. “Very difficult to say something negative about that product.“ October 31, 2024 MS Mankomal S Product ManagerInsurance, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The built‑in AI course generation is a real plus, helping speed up content creation.“ March 16, 2026 IM Isabelle M Project Manager HR developmentPharmaceuticals, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “This makes it difficult to set up holistic trainig and you have more to leern as you progress.“ June 23, 2023 ## Showing most helpful reviews Showing 1-25 of 513 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa S. Global Learning & Development Business Partner Computer Software Used the software for: 1-2 years ### "The Best Tool for Collaborative Learning " June 28, 2022 5.0 Incredible. True partners with Aircall and a pleasure to work with. Pros 360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful. Cons \- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Rise Up](https://www.capterra.com/p/143992/UpGraduate-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing 360Learning We chose 360Learning because of the value of collaborative learning, their partnership, support and product. It was the best fit for Aircall and allows us to democratize learning and knowledge sharing. Review Source Océane V. Learning Project Manager Information Technology and Services Used the software for: 2+ years ### "360L a nice LXP with the ambition to become a LMS" October 7, 2022 4.0 Pros I love the fact that it is easy to use. You can easily create an e-learning with zero onboarding on how to create e-learning. It is super intuitive. Cons The reporting and dashboard are terrible on 360L. Reason for choosing 360Learning 360L offers the possibility to easily and quickly create e-learnings in a collaboration mode. The platform have a lot of social learning features. The design is modern. Switched from [SAP SuccessFactors Work Zone](https://www.capterra.com/p/190575/SAP-Jam-Collaboration/) Because we cannot offer digital or blended learning experiences in SAP. Review Source Louisa C. Customer Success Manager Retail Used the software for: 6-12 months ### "360 Learning is great for basic employee on-boarding / learning" August 31, 2024 3.0 360 Learning was great for basic on-boarding learning for new hires, however the customizable features were not as complex as I believed they would be Pros Offered collaborative learning, which build relationships between new employees on-boarding together Cons Not as many customizable features that I expected to allow for complex trainings, not easy to reach customer service Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) Reason for choosing 360Learning I believed it would have more customizable features, was cheaper for our team as well Review Source Laura H. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "360Learning makes course and path creation a breeze" September 18, 2023 4.0 By using 360Learning, we are able to devote more time to our external and internal onboarding and training initiatives. In addition, it promotes individual agency and pride. Pros Our favorite features of 360L are the product's ease of use and the speed with which it can be implemented for internal and external training. Cons The degree to which this product is streamlined and tailored to our needs is difficult to classify, though, because I have never utilized a competing solution. Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times. Switched from [Canvas](https://www.capterra.com/p/127214/CANVAS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) For businesses who want to handle their own participants but don't want to deal with the technical aspects of an LMS, 360Learning has made it possible for AMA to lease our substantial OnDemand Training Library content. Review Source Vincent B. CEO Management Consulting Used the software for: 1-2 years ### "GREAT product, GREAT customer success managers, GREAT satisfaction of our customers !" March 31, 2021 5.0 Pros \- The UX - The social link with the pupils with the instant messaging - The abillity to implement our own resources Cons NOthinf, really. We enjoy the whole product Alternatives considered [MOS Chorus](https://www.capterra.com/p/130484/MOS-Chorus/) Switched from [Syfadis Xperience](https://www.capterra.com/p/213009/Syfadis-Xperience/) Not enough agile and interactive Not made to create and implement our own resources Review Source AP Agathe P. Instructional Designer Computer Software Used the software for: 2+ years ### "An Effective and Human-Centered Partnership with 360Learning" September 25, 2025 5.0 We are overall very satisfied with our collaboration with 360Learning. Since the beginning of our partnership, we’ve always been able to rely on a responsive, attentive, and supportive team. Their professional yet warm approach allows us to move forward with confidence in the implementation of our training projects. The platform is intuitive, and the support team is highly available to address our needs and quickly resolve any issues that may arise. A strong relationship of trust has naturally developed, which is a real asset in the context of digital transformation in learning. Pros We also want to highlight the availability and dedication of our Customer Success Manager, who plays a key role in the successful execution of our projects. Their personalized support and deep understanding of our challenges are major assets in the success of our partnership. Additionally, the regularly held Stadiums to present new features are a real added value. These sessions keep us informed about product updates while fostering direct interaction with the product teams. It's a dynamic and transparent format that we truly appreciate. Cons One area for improvement we’d like to highlight is the consideration given to feature requests. Some suggestions that we see as important — such as better integration with the Live (Teams) option, or the ability to create intermediate roles for more granular access management — don’t seem to be prioritized or are progressing slowly. We hope that these user needs will be more strongly reflected in future platform developments. Review Source AL Anais L. Responsable qualité et expérience clients E-Learning Used the software for: 2+ years ### "A good LMS platform" March 11, 2026 4.5 Pros The tool is user-friendly, and learners can quickly and easily get to grips with it. The application is also well designed. Cons Not enough features in course editing. You can only add text or images; it should be possible to add animations that can be integrated directly into the text field. Review Source JV JEAN-MARC V. HR expert Automotive Used the software for: 2+ years ### "An engaging, high-performance, and stable tool" October 13, 2025 4.0 I like to use the platform and feel confident using it to create and post content although I am far from being a geek! Pros The platform is very stable and users have no trouble using it. The Forum makes it possible for learners to actively contribute, which is good a way to involve them. The content creation tool can be quickly mastered by employees who want to create training courses, and creating quizzes is very simple. The system offers the possibility to create engaging training content without having to invest in purchasing content that is generally ill-suited to the specific needs of an organisation. The contacts with the support team are very friendly. Cons Like any sophisticated computer tool, it takes some time to learn how to use it and get the hang of it as an administrator, although the support team is fairly available to help. It is also necessary to purchase an access to a image bank because the available images are too limited, but this is a very small amount of investment. Review Source MC Magda C. Digital Learning Manager Professional Training & Coaching Used the software for: 2+ years ### "A Reliable Platform That Simplified Our Learning Process" September 26, 2025 5.0 Overall, my experience with 360Learning has been very positive. The platform is intuitive, reliable, and has significantly simplified our training process. It makes it easy to create engaging content, track learner progress, and foster collaboration within the team. Pros We have been using this LMS for almost 10 years now, and it has truly streamlined the way we deliver and manage training. The platform is stable, user-friendly, and easy to navigate both for learners and administrators. Uploading content, tracking progress, and generating reports are all straightforward, which has saved us a great deal of time and effort. Our team particularly appreciates how accessible the system is, making learning available anytime and anywhere. Overall, this LMS has made our training process smoother, more efficient, and more enjoyable. Cons The only downside is that once content is created, it cannot be easily exported. And also at the beginning with the basic subscription plan, we faced extra administrative work since user registrations had to be managed manually each month. Review Source SG Stephen G. Head of Training Computer Software Used the software for: 2+ years ### "Good platform and client service" July 17, 2025 5.0 360 Learning supports both internal and customer-centric training initiatives. It is a powerful LMS platform supported by professionals. Pros Quick course creation with integrations and templates (also quick updates) Collaborative features (comments, reactions) Good reporting and tracking options Client service responsiveness Good relationship with the account manager and customer success partners. Cons Learner navigation & Ease of use Limited customisation of branding and look & feel Some advanced reporting and automated dashboards for tailored statistics are missing (or are part of a paid solution). Review Source EB Erinn B. Client Service Specialist II Accounting Used the software for: Less than 6 months ### "360Learning is a great LMS " September 19, 2024 5.0 My overall experience with 360learning is that is great! It gives our company a platform to make our own training sessions that conform to our learning needs and processes. You can split into Groups and then into Classrooms. They also give you a place to right what you want to learn in a separate area. Pros What I like about 360Learning is we are able to upload videos into a classroom and then anyone on our Team can go in and watch the video and answer any questions that are there to answer. You can also mark feedback right in that same video and. Cons I have no general complaints out this system Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Our company found this to be more compatible with our needs and wants in an LMS software. Review Source JB Joseph B. Head of branch Staffing and Recruiting Used the software for: 2+ years ### "360 Learning : Training for all and by all" March 9, 2022 5.0 360 L offers an LMS adapted to our needs and meeting the dual ambition of: - Make training available to everyone quickly and easily - Involve each employee in a process of sharing knowledge and best practices Pros The Collaborative Learning dimension which is one of the strenghts of the tool. The possibility of interacting with learners to support them in their learning process. Clearly identified contacts, available to support us in the implementation of our projects. Cons Get familiar with all the features of the tool requires time to fully integrate its environment and the options available. It is a necessary step if we want to optimise the operation of the LMS. Review Source DF David F. Training academy Leader Environmental Services Used the software for: 2+ years ### "A nice platform to use, simple and complete!" May 25, 2022 5.0 Thanks to the 360 Learning team, always very reactive and professional. A modern, intuitive platform that helps capture attention through its user-friendly and simple (but not simplistic) aspect. I have been working on it for more than 2 years and I still have the same desire to create content to make my pool of learners benefit from all our technical modules in the field of waste to energy. Pros During my benchmarking, the platform was by far the easiest to use and to get used to. Unless you are a real geek and have a small pool of authors who can afford to spend time on initial discovery, the other platforms were more complex and did not allow people who only spend a few days a year creating content (which is the case for our in-house experts) to be as effective. Cons Some time ago, an update changed the interface quite significantly, even if we had been warned, I would have liked to have a smoother transition with the possibility to put the 2 options in parallel for a few weeks. Alternatives considered [CrossKnowledge Learning Suite](https://www.capterra.com/p/128404/CrossKnowledge-Learning-Suite/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing 360Learning Ease to use, especially for my experts which are using the platform as autors only a few days a year. They not spend hours and hours to discover the platform again even after a few months not creating any content on it! Review Source JC Jon C. Global Head of People Development Information Technology and Services Used the software for: 6-12 months ### "360Learning review" August 28, 2023 5.0 Pros ease of use, ability to create our own content, how it integrates with 3rd party content and our HRIS Cons I think reporting could be better, although through workarounds I have been able to get what I need Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing 360Learning ease of use and better integrations with our existing HRIS Review Source CL Carla L. Digital Marketing Manager Consumer Electronics Used the software for: 2+ years ### "A truly positive experience with exceptional Client Success Managers" September 23, 2025 5.0 A very positive experience. The project was launched more than 3 years ago, and I’ve had several client success managers, all of whom have been incredibly helpful. They’re not the cheapest, yes, but in my opinion, the premium support is well worth the investment! They guided me in discovering the platform, mastering it more and more, keeping me motivated, and finding solutions to the challenges encountered throughout this project. We are also well supported in content creation through training sessions. Pros Their tailor-made support: From the beginning of the project to the actual launch, the team answers all my questions with precision. Cons Overall, nothing. Everything went very smoothly with each person I interacted with. If I had to mention one thing, it might be that the platform is a bit complex; it can sometimes be difficult to find something because there are so many features ( \[sensitive content hidden\] is also a good point so...). Review Source CL Camille L. COO agence K Automotive Used the software for: 1-2 years ### "bee2link review" September 3, 2025 5.0 Digitalization of all our training processes and methods with a shift from traditional (face-to-face) training to e-learning. Very good commercial and CSM support to build our courses and optimize our processes. Very satisfactory engagement rate for a first year. Quick and easy handling for our learners, more complex for our coaches Pros team support, diversity of content, platform available in several languages, development of AI, interaction between learners and coaches Cons Platform ergonomics that can be improved, especially when on multiple paths and multiple customer groups Review Source Agathe S. Group Talent development deputy manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "Deployment project " February 24, 2025 5.0 I manager the deployment project of the platform with my company I am well accompagned by the 360 learning's team they help me at every stage of the deployment Pros worldwide oriented Link with LMS Structure of the platform very weel advise and accompagned in the deployment project AI tool self learning for author/manager/admin easy to use after beeing train engagement academy engagement community with other users webinars communication kit quick answer/solutions Cons there is no catalogue of e learning module available that we could use/buy it could be useful to reach the support by chatting online whenever we need It could be nice to have pre established e learning path per role, in several languages Review Source Moussa T. Product trainer and digital learning project manager Consumer Electronics Used the software for: 1-2 years ### "interactive, design, responsive & user friendly training tool" March 29, 2024 5.0 Pros I really like 360Learning for its easy-to-use, interactive setup where everyone can share their thoughts and learn from each other. It’s great how it works smoothly on both computers and smartphones, making learning convenient anytime, anywhere. Plus, the feedback and data it provides help us keep improving our training. Cons Nothing ! it took me a few days to implement the platform, I had to make it live in 1 month and in 1 week with the help of the team everything was finished. The team is listening and ready to adapt the platform to users' needs. a very customer-oriented team, so well done ! Reason for choosing 360Learning We were looking for a platform that met the following criteria : - Accurate tracking and reporting (view, training time per user, training performance, group performance) - Very elegant and professional appearance - Easy : no technical experience required for trainers - Gamification for greater learner engagement, win trophies - Collaborative learning, share your knowledge to others - Android/ios mobile application you can rename the 360learning Apps on playstore and IOS with a name you choose) - Identify people with in-demand expertise. - Allow people to vote for ideas that are proposed by employees - Format : vidéo / word / pdf / powerpoint etc .. - Create personalized messages for each learners - Possibility to use an interactive video content (articulate storyline, SCORM, WBT) Review Source ER Elise R. Advisor Learning & Development Construction Used the software for: 6-12 months ### "Easy to build customized courses and great service!" November 13, 2020 4.0 We acquired 360L in 2019, but as soon as the Covid pandemic hit us our new hires couldn't come train at our facilities anymore. We have quickly turned this around, built courses through the platform and created a virtual training program that includes a combination of courses to be taken through 360L and some virtual classes with a live trainer. Once this program proved to be working our company saw the potential unfold and more projects are now being built within the platform. This has helped bringing the cost down as most travel and hotel expenses have been eliminated. Going through all this the instructional designers were in high demand so we had to improvise. With the help of the support team and our \[SENSITIVE CONTENT HIDDEN\], we have been able to build content and restructure the platform to accommodate our new requirements fairly quickly. It did require a lot of efforts and it wasn't always easy, but to realize great things you have to put in a little sweat! Collaborative learning is a change of mindset; this is not your traditional LMS. You have to believe in your learners to create a great community and enforce collaboration. In this new reality where most of us now work from home it might be just what you need to get colleagues together again! Pros This platform is very intuitive for our learners and it is extremely simple to build course content. We are a customized product company so we have customized processes. It was very simple to create courses using only the platform tools to share content we used to teach onsite at our facilities. It has tremendously helped us get through Covid with little disruption to that side of the business. The support team is very responsive and very knowledgeable. The support articles are beyond what you could ever document yourself, straight to the point with precise steps to accomplish what you need. The Engagement Academy and the regular webinars are also other tools 360 Learning is providing to support their customers. Cons The program sessions are very rigid and if the learner has done an open access course before it has to be redone in the assigned program session. The good news is that this is all going to change with the new learning Path design, and we are very much looking forward to these new features. A true game changer! The mobile app is very minimalist; fine for the learners, but it doesn't allow you to do much more. Another item the 360L team has worked to improve and their new app release, before end of year, looks like it will resolve this issue! Review Source VR Verified Reviewer Sales Enablement Specialist Hospital & Health Care Used the software for: 2+ years ### "Great platform for quick and easy content deployment and superior learner engagement" August 9, 2022 5.0 We use the platform primarily for sales enablement and onboarding. It helps us with being able to quick and effectively share content. It is also easy to use for content creators, admins and learners. Pros \- Easy and quick content creation with a wide variety of tools - Great interface and user-friendly design - Option for learners to interact and learn from each other - Easy administration - Great customer support Cons \- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified - The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Review Source JE Josh E. Digital Learning Manager Information Services Used the software for: 1-2 years ### "A great product for training evolution" February 1, 2023 5.0 In my time using 360 Learning we’ve been able to explore a range of different ways in which to guide the learner experience and create a self driven approach to accessing content which is a refreshing change from the standard click through format that is so prevalent in online learning. Due to the flexibility of the authoring tools we’ve been able to fit a range of different content formats into one seamless experience including interactive guides, videos, outcome based quizzes and a range of engaging questions that break the monotony for multiple choice.Due to the scope of the learning being delivered by our department we’ve really only scratched the surface of the platform capabilities and I’m excited to see the way the other features could evolve the way that we learn. Throughout the course of working with 360 Learning the support has been fantastic. Regular project updates with insightful suggestions on how to improve engagement, fast turn around on any platform or technical queries and probably most of importantly it feels like no question is any trouble to ask the team about. Pros 360 Learning has been an amazing LMS to use. It’s integration with a range of different design formats allows for an highly customisable user experience and enables great UX control. If there’s a format you want on the platform then you can have it! It’s easy to use but powerful and has a number of features that are exceptional for supporting a great learning experience, such as truly collaborative learning which facilitates learner/facilitator interaction in a refreshing way and the granularity of the data means you can really dig into what’s working and what needs improvement. Cons The only thing I would really love is a more customisable interface for the learner. Being able to have a more granular control on what they see and where it is placed would be amazing. Review Source JM Jon M. Financing Information Technology and Services Used the software for: 6-12 months ### "Engaging Collaborative Learning Platform" November 13, 2024 4.0 360Learning is an innovative platform for collaborative learning, making it especially useful for organizations focused on team-based training and knowledge sharing. Pros Collaborative and social learning, also user friendly content creation tool Cons limited advanced reporting and analytics and somewhat limited course customization Review Source Yann L. Chargé de projets E-Learning Used the software for: 2+ years ### "5 years of honeymoon !" July 8, 2020 5.0 360Learning plateform gave us the recipient our contents needed to reach their maximum impact. Pros I work for a french environmental and social NGO and we have more than 160 000 people on our 360learning plateform. We launched one MOOC per year over the last 5 years, and several online training for our customers, amongst them CAC40 companies. We were able to launch MOOCs with 40 000 participants easily : no need to know the website perfectly for a trainer to create contents, it is intuitiv and so easy ! The quality of the hotline we were expecting with so many participants was present : quick (most of our questions were answered within 24 hours) and reliable. The tools provided with the plateform (tracking, customisation, emailing,...) allows us to efficiently follow our participants and custom the animation to fit their paths. That allows us to reach an average completion rate of 14% on our MOOCs, and our 2019 MOOC was elected MOOC of the year in France by a panel of professionals. Cons on SPOC or COOC, we have every features we require. For our MOOC, we miss a participants map and the ability for participants to contact each other on a similar territory. but we are conscious this need is very specific for our needs. Review Source Marine de S. Talent, Learning & Development Director Telecommunications Used the software for: 6-12 months ### "Backbone of our Learning Strategy" March 17, 2021 5.0 360 Learning is at the core of our Collaborative learning strategy, helping to formalise & highlight our internal knowledge assets and to increase the power of conversation within Aircall Pros \- Collaborative & modern usage => two way street Learning helping people being both consumers and contributors - Accountability & autonomy for users - Easy to use, social network like and nice UX Cons Few features need to be improved (more visible workspaces/groups for teams to enhance collaboration, almost like Facebook groups; in the Catalog, show only the topics for the courses relevant to the team; create a different type of course but more of a way to share knowledge (like PDF or to create an interactive checklist of things for a new employee to complete during their onboarding) & Platform Management) Review Source lC laurent C. Training department manager Information Technology and Services Used the software for: 6-12 months ### "Perfect Tool for Collaborative Learning" March 17, 2023 5.0 Completely meets our expectations. Pros The possibility of putting almost any type of support. Cons Updates are very good, but too many changes in the work environment with loss of functionality. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.