--- title: "360Learning Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 360Learning the right Learning Experience Platform solution for you? Explore 522 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/230567/360Learning/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- 360Learning 4.7 (525) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of 360Learning Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews JH Jason H Talent and Development ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “I also value the wide range of learning formats available, the strong reporting capabilities, and the ability to create engaging learning paths.“ July 30, 2026 Victoria S Senior Project SpecialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “The quizzes are normally too simple and cannot replace a practical exercise for a newcomer.“ February 2, 2026 BQ Bich Tram Q Learning and Systems Adoption LeaderLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: 1-2 years. “What I like most is the ease of creating content and uploading existing files, as well as the platform's ability to automatically suggest relevant content and quizzes.“ December 22, 2025 Laura H Human Resources GeneralistHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times.“ September 18, 2023 JH Jason H Talent and Development ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “They have significant potential to enhance the learner experience, streamline content creation, and support continuous learning across the organization.“ July 30, 2026 IM Isabelle M Project Manager HR developmentPharmaceuticals, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “This makes it difficult to set up holistic trainig and you have more to leern as you progress.“ June 23, 2023 JH Jason H Talent and Development ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “I particularly appreciated the platform's intuitive and user-friendly interface, which makes it easy for both learners and administrators to navigate.“ July 30, 2026 LF Larisa F Nurse PractitionerMedical Practice, 51 - 200 employeesUsed the software for: Less than 6 months. “Some difficulty in grading users in an efficient way“ August 3, 2023 ## Showing most helpful reviews Showing 1-25 of 525 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PJ POINY J. Responsable valorisation et développement du capital humain Used the software for: Less than 1 year ### "Modern tool, ergonomic, tailored to needs" November 9, 2026 4.5 The dissemination of information and tracking by collaborators, the flexibility in the completion timeline. Pros The training journey in mastering the tool. The quality of service from the dedicated support team and the modern and tailored nature of the tool. Cons At the moment, I haven't noticed any drawbacks. Review Source Assistante en formation Used the software for: Less than 1 year ### "Bonne expérience du logiciel et une aide active du support si besoin" November 5, 2026 5.0 Très bonne expérience, très simple d'utilisation et une aide active du support. Le délai de réponse du support en cas de problème est très rapide. Pros Le suivi très clair et la possibilité de créer des rapports personnalisés. On peut également utiliser les champs personnalisés de façon très intéressante pour filtrer les informations que l'on souhaite. Cons Une automatisation que je trouve difficile à mettre en place sur certains aspects, par exemple devoir désigner les managers à la main. Review Source Responsable formation et recrutement Used the software for: Less than 1 year ### "Experience utilisateur sur l'outil moyenne mais super acompagnement" November 5, 2026 5.0 Pros Centralisation du elearning, atribution personalisée et connectée à nos outils Acompagnement de notre client success partern de qualité (\[sensitive content hidden\]) Cons Rigidité et pas tres intuitif pour certaines fonctionnalités Navigation peu intuitive d'un menu à l'autre pour les admins Review Source Nathalie J. Responsable Formation Used the software for: 3-5 years ### "Partenariat positif avec 360 learning " October 26, 2026 4.0 depuis 5 ans nous sommes clients 360 learning nous avons des contacts réguliers avec les équipes partie review très pertinente pour les remontées à notre direction je suis très satisfaite de l'utilisation de cette plateforme , du SAV et de l'accompagnement Pros Disponibilité des équipes Plateforme Engagement Academy Les évolutions permanentes de la plateforme et les fonctionnalités Cons la partie rapports et indicateurs , les stats qui ne sont pas ergonomiques je trouve . du mal à créer des rapports individualisés , car le paramétrage ne me semble pas intuitif. Review Source Coordinatrice formation Used the software for: 3-5 years ### "Très bonne plateforme de formation" October 26, 2026 4.0 Le logiciel est assez facile d'utilisation, il est rapidement pris en main et permet une bonne personnalisation de la plateforme. Pros Il est très modulable et personnalisable La connexion avec notre CRM interne Il n'est pas nécessaire d'être un expert pour l'utiliser. Cons il n'est pas possible de bloquer l'accélération des vidéos ce qui impacte les relévés de connexion, ce qui est problématique. Review Source Training Product Manager Used the software for: Less than 1 year ### "Great company with great people! Highly recommend." October 26, 2026 5.0 Overall an outstanding experience. We are confident we have made the right choice when choosing to work with them, and the downsides are details and nitpicks we are sure will get sorted as we get more used to the platform. Pros In general the quality of the support was outstanding. From the first touchpoint, to the sales rep, the implementation manager all were exceptional in providing guidance and a clear view of how the platform could provide value for our specific use case. Cons I think some features that we were used to on other platforms: easier reporting, the capacity to mark users as completed, and the capacity to reset scorm version for learners (if an old version was bugged then we have to reach out to support and my first experience with the ticketing system was not good). Switched from [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) UX and UI was not ideal, the previous build was not well designed and had bad experiences with support. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Deel](https://www.capterra.com/p/205015/Deel/)[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reasons for choosing 360Learning Localisation feature is really well implemented, modern ux, good ai coach, great people. It was a good fit for our needs and solved our biggest pain points. Review Source CSM Used the software for: 3-5 years ### "Retour d'expérience by Bee2link" October 16, 2026 5.0 Pros Les avantages notables de l'outil 360Learning résident dans l'ergonomie général tant du côté auteur que du côté apprenant. La logique de création de contenus ainsi que leur modularité représentent l'atout majeur de la solution. Cons Très peu d'aspects du produit 360Learning m'ont paru être un inconvénient majeur dans mon utilisation. Alternatives considered [Rise Up](https://www.capterra.com/p/143992/UpGraduate-LMS/) Reasons for choosing 360Learning La complétude des options et la correspondance aux besoins de Bee2link Review Source Responsable Learning et Développement RH Used the software for: 3-5 years ### "Avis GPO Académie" October 8, 2026 4.0 \- établissement de groupes "Learning académie" - création de catalogues dédiés - création de chemins spécifiques - quiz de validation - statistiques Pros \- Accompagnement et réactivité des équipes - Webinaires de partages d'expériences avec des tiers - Webinaires stadium Cons \- Visuel de navigation un peu trop "chargé" - Fluidité d'accès comme par exemple : apparition d'une liste d'audience à l'ouverture d'un chemin lorsque ce dernier possède une audience importante. Il faut attendre que cette liste disparaisse pour gérer l'audience. Review Source Chargé d'accompagnement technico-pédagogique Used the software for: 3-5 years ### "Une plateforme intéressante pour démarrer des formations en ligne" October 5, 2026 4.0 J'ai apprécié que 360learning permette une prise en main plus rapide pour les formateurs que j'ai accompagnés, afin de médiatiser leurs cours. Le suivi des apprentissages pour relancer rapidement les apprenants, et les forums contextualisés aux activités sont 2 éléments pratiques et efficaces de suivi des apprentissages. Ils permettent de remédier aux questions et à dynamiser les apprentissages. Les mises à jour régulières et les webinaires à ce sujet permettent de bénéficier d'améliorations et d'aider à la prise en main des changements. Pros Formateurs : facilité de prise en main de l'outil pour médiatiser les cours sans connaissances techniques préalable. Suivi de la progression des apprenants et relance rapide depuis l'espace de formation. Apprenants : consultation agréable, que ce soit sur navigateur ou sur smartphone. Des partenariats qui permettent la mise en place de formations sur étagères, notamment en interne, ce qui favorise la prise en main du LMS pour les formations réglementaires. Cons Administrateurs : apporter plus de possibilités d'administration (gestion par lot, héritage, automatisation des traitements) permettrait un gain de temps significatif quand la population d'apprenants est élevée. Proposer le support du LTI pour les outils tiers. Formateurs : au niveau des activités, apporter plus de paramètres, en particulier pour la gestion des examens en ligne, et apporter des personnalisations individuelles d'affichages. Review Source Conseiller formation e-learning Used the software for: 3-5 years ### "Un outil complet" September 30, 2026 5.0 Pros L'intuitivité de la prise en main, autant pour les apprenants, les auteurs que pour les administrateurs. L'aspect collaboratif : interactivité possible des apprenants, collaboration facile entre les concepteurs d'un projet. L'accompagnement : réactivité du support et fluidité des échanges avec les interlocuteurs. Le large choix de possibilités d'administration : variété des rôles et création de groupes. Cons Même si l'outil de conception permet beaucoup de choses, il reste parfois limité suivant la spécificité des projets. Le mode auteur ne permet pas d'avoir une vue "mobile" qui permettrait de faciliter la conception pour des publics ne disposant que de téléphones pour se former. Review Source Verified Reviewer Used the software for: 1-3 years 4.5 November 13, 2026 AI summary based on a full review This platform serves as a central knowledge hub for both employees and customers, facilitating onboarding and information sharing. However, the limitations in exporting courses can hinder the ability to utilize content fully. Log in to unlock the full review, detailed ratings, and pros & cons Responsable formation groupe Used the software for: 3-5 years 5.0 November 4, 2026 AI summary based on a full review The ongoing enhancements of 360Learning have effectively addressed key issues, such as the lack of account automation. Despite this, integrating the reporting functionalities can still be challenging and time-consuming. Log in to unlock the full review, detailed ratings, and pros & cons Melissa S. Global Learning & Development Business Partner Used the software for: 1-3 years ### "The Best Tool for Collaborative Learning " June 29, 2022 5.0 Incredible. True partners with Aircall and a pleasure to work with. Pros 360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful. Cons \- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Rise Up](https://www.capterra.com/p/143992/UpGraduate-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reasons for choosing 360Learning We chose 360Learning because of the value of collaborative learning, their partnership, support and product. It was the best fit for Aircall and allows us to democratize learning and knowledge sharing. Review Source Océane V. Learning Project Manager Used the software for: 3-5 years ### "360L a nice LXP with the ambition to become a LMS" October 10, 2022 4.0 Pros I love the fact that it is easy to use. You can easily create an e-learning with zero onboarding on how to create e-learning. It is super intuitive. Cons The reporting and dashboard are terrible on 360L. Switched from [SAP SuccessFactors Work Zone](https://www.capterra.com/p/190575/SAP-Jam-Collaboration/) Because we cannot offer digital or blended learning experiences in SAP. Reasons for choosing 360Learning 360L offers the possibility to easily and quickly create e-learnings in a collaboration mode. The platform have a lot of social learning features. The design is modern. Review Source Customer Success Manager Used the software for: Less than 1 year ### "360 Learning is great for basic employee on-boarding / learning" September 2, 2024 3.0 360 Learning was great for basic on-boarding learning for new hires, however the customizable features were not as complex as I believed they would be Pros Offered collaborative learning, which build relationships between new employees on-boarding together Cons Not as many customizable features that I expected to allow for complex trainings, not easy to reach customer service Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) Reasons for choosing 360Learning I believed it would have more customizable features, was cheaper for our team as well Review Source Laura H. Human Resources Generalist Used the software for: 1-3 years ### "360Learning makes course and path creation a breeze" September 19, 2023 4.0 By using 360Learning, we are able to devote more time to our external and internal onboarding and training initiatives. In addition, it promotes individual agency and pride. Pros Our favorite features of 360L are the product's ease of use and the speed with which it can be implemented for internal and external training. Cons The degree to which this product is streamlined and tailored to our needs is difficult to classify, though, because I have never utilized a competing solution. Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times. Switched from [Canvas](https://www.capterra.com/p/127214/CANVAS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) For businesses who want to handle their own participants but don't want to deal with the technical aspects of an LMS, 360Learning has made it possible for AMA to lease our substantial OnDemand Training Library content. Review Source CEO Used the software for: 1-3 years ### "GREAT product, GREAT customer success managers, GREAT satisfaction of our customers !" April 8, 2021 5.0 Pros \- The UX - The social link with the pupils with the instant messaging - The abillity to implement our own resources Cons NOthinf, really. We enjoy the whole product Switched from [Syfadis Xperience](https://www.capterra.com/p/213009/Syfadis-Xperience/) Not enough agile and interactive Not made to create and implement our own resources Alternatives considered [MOS Chorus](https://www.capterra.com/p/130484/MOS-Chorus/) Review Source AP Agathe P. Instructional Designer Used the software for: 3-5 years ### "An Effective and Human-Centered Partnership with 360Learning" October 3, 2025 5.0 We are overall very satisfied with our collaboration with 360Learning. Since the beginning of our partnership, we’ve always been able to rely on a responsive, attentive, and supportive team. Their professional yet warm approach allows us to move forward with confidence in the implementation of our training projects. The platform is intuitive, and the support team is highly available to address our needs and quickly resolve any issues that may arise. A strong relationship of trust has naturally developed, which is a real asset in the context of digital transformation in learning. Pros We also want to highlight the availability and dedication of our Customer Success Manager, who plays a key role in the successful execution of our projects. Their personalized support and deep understanding of our challenges are major assets in the success of our partnership. Additionally, the regularly held Stadiums to present new features are a real added value. These sessions keep us informed about product updates while fostering direct interaction with the product teams. It's a dynamic and transparent format that we truly appreciate. Cons One area for improvement we’d like to highlight is the consideration given to feature requests. Some suggestions that we see as important — such as better integration with the Live (Teams) option, or the ability to create intermediate roles for more granular access management — don’t seem to be prioritized or are progressing slowly. We hope that these user needs will be more strongly reflected in future platform developments. Review Source Responsable qualité et expérience clients Used the software for: 3-5 years ### "A good LMS platform" March 13, 2026 4.5 Pros The tool is user-friendly, and learners can quickly and easily get to grips with it. The application is also well designed. Cons Not enough features in course editing. You can only add text or images; it should be possible to add animations that can be integrated directly into the text field. Review Source HR expert Used the software for: 3-5 years ### "An engaging, high-performance, and stable tool" October 15, 2025 4.0 I like to use the platform and feel confident using it to create and post content although I am far from being a geek! Pros The platform is very stable and users have no trouble using it. The Forum makes it possible for learners to actively contribute, which is good a way to involve them. The content creation tool can be quickly mastered by employees who want to create training courses, and creating quizzes is very simple. The system offers the possibility to create engaging training content without having to invest in purchasing content that is generally ill-suited to the specific needs of an organisation. The contacts with the support team are very friendly. Cons Like any sophisticated computer tool, it takes some time to learn how to use it and get the hang of it as an administrator, although the support team is fairly available to help. It is also necessary to purchase an access to a image bank because the available images are too limited, but this is a very small amount of investment. Review Source MC Magda C. Digital Learning Manager Used the software for: 3-5 years ### "A Reliable Platform That Simplified Our Learning Process" December 3, 2025 5.0 Overall, my experience with 360Learning has been very positive. The platform is intuitive, reliable, and has significantly simplified our training process. It makes it easy to create engaging content, track learner progress, and foster collaboration within the team. Pros We have been using this LMS for almost 10 years now, and it has truly streamlined the way we deliver and manage training. The platform is stable, user-friendly, and easy to navigate both for learners and administrators. Uploading content, tracking progress, and generating reports are all straightforward, which has saved us a great deal of time and effort. Our team particularly appreciates how accessible the system is, making learning available anytime and anywhere. Overall, this LMS has made our training process smoother, more efficient, and more enjoyable. Cons The only downside is that once content is created, it cannot be easily exported. And also at the beginning with the basic subscription plan, we faced extra administrative work since user registrations had to be managed manually each month. Review Source Stephen G. Head of Training Used the software for: 3-5 years ### "Good platform and client service" July 18, 2025 5.0 360 Learning supports both internal and customer-centric training initiatives. It is a powerful LMS platform supported by professionals. Pros Quick course creation with integrations and templates (also quick updates) Collaborative features (comments, reactions) Good reporting and tracking options Client service responsiveness Good relationship with the account manager and customer success partners. Cons Learner navigation & Ease of use Limited customisation of branding and look & feel Some advanced reporting and automated dashboards for tailored statistics are missing (or are part of a paid solution). Review Source Jon C. Global Head of People Development Used the software for: Less than 1 year ### "360Learning review" August 29, 2023 5.0 Pros ease of use, ability to create our own content, how it integrates with 3rd party content and our HRIS Cons I think reporting could be better, although through workarounds I have been able to get what I need Switched from It was too cumbersome for our needs (and customer support was not responsive) Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reasons for choosing 360Learning ease of use and better integrations with our existing HRIS Review Source Senior Project Specialist Used the software for: 3-5 years ### "360Learning for knowledge sharing and trainings " February 11, 2026 4.0 360Learning is one of the tools we use for newcomers onboarding and new trainings for all the employees. Pros Trainings on 360Learning are very interactive and easy to learn, with little quizzes at the end of each session, which helps memorize all important information. Cons The quizzes are normally too simple and cannot replace a practical exercise for a newcomer. Therefore, 360Learning can be considered as an additional tool, for theoretical knowledge mainly. Review Source COO agence K Used the software for: 1-3 years ### "bee2link review" September 9, 2025 5.0 Digitalization of all our training processes and methods with a shift from traditional (face-to-face) training to e-learning. Very good commercial and CSM support to build our courses and optimize our processes. Very satisfactory engagement rate for a first year. Quick and easy handling for our learners, more complex for our coaches Pros team support, diversity of content, platform available in several languages, development of AI, interaction between learners and coaches Cons Platform ergonomics that can be improved, especially when on multiple paths and multiple customer groups Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.