# Kadence Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kadence the right Meeting Room Booking System solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229863/Kadence/reviews --- Kadence 4.6 (29) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kadence Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews Abbie A Resourcing ManagerFacilities Services, 10,001+ employeesUsed the software for: 6-12 months. “I like how it is integrated with Microsoft teams too.“ July 21, 2025 JD Jonny D Operations AssistantCivic & Social Organization, 51 - 200 employeesUsed the software for: Less than 6 months. “It's clear and easy to use, we particularly like the interactive floor plan of our office which shows which desks are booked and which are available, and it's useful being able to see who is in booked in where and at what time.“ November 17, 2021 LP Lauren P Business AnalystConstruction, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “The self certification is a real positive for us as a business as we can ensure a safe working environment.“ November 17, 2021 JD Jonny D Operations AssistantCivic & Social Organization, 51 - 200 employeesUsed the software for: Less than 6 months. “The UX team are very responsive and regularly release updates to improve its usability and add handy features.“ November 17, 2021 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abbie A. Resourcing Manager Facilities Services Used the software for: 6-12 months ### "A great system, extremely user friendly " July 21, 2025 5.0 Very positive, would recommend to companies to integrate this feature with teams. It is fabulous for our business Pros It is very user friendly, extremely easy to navigate around the different settings and is very clear. I like how it is integrated with Microsoft teams too. Cons Sometimes it can be slow to load features on there, but this may be because it is linked with Microsoft teams Review Source LB Laura B. Office Manager Entertainment Used the software for: Less than 6 months ### "Thoroughly recommend Kadence" November 12, 2021 4.0 This has made our lives a lot easier. It would have been a full time job managing the desk and room bookings. The customer service is excellent. We receive very quick responses and Kadence are regularly building the required fixes into the app within good time. Pros Aesthetically pleasing and easy to use (for those who engage with tech). Cons Team Managers can book on behalf of someone but can't then cancel on behalf of someone. We believe Team Managers and Global Admins should be able to cancel bookings on behalf of other users for instances such as severe illness etc. Also, we would like to be able to set in the background that users cannot change the times for desk bookings in the background for some desks as we don't want them used twice in a day due to Covid. We have raised both these issues and believe a fix is being worked on. We do also feel you should be able to remove users from Kadence who are only suspended on AD. We do not permanently delete users from AD, only suspend, which means they will not remove from Kadence. While we will only be charged for active users, this does feel a bit messy to still have employees who have left still on there. Alternatives considered [WorkInSync](https://www.capterra.com/p/215113/Work-in-Sync/)[Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/) Reason for choosing Kadence Much more user friendly and with more functionality. Review Source CN Cherryl N. Online marketing Consumer Services Used the software for: 6-12 months ### "Kadence a robust software tool for managing hybrid workspaces " March 9, 2025 4.0 Kadence has been really helpful to me in coordinating work with my coworkers and also in booking a convinient space for work at their convinient time Pros It generally helps in employee coordination, space management and the office space is also analyzed for companies Cons Can be a little bit costly for smaller group but will be helpful in the long run Review Source LO Lily O. Resourcing Advisor Facilities Services Used the software for: 6-12 months ### "Positive Experience with Kadence" August 27, 2025 5.0 I have had a very positive experience when using Kadence on a daily basis to pre-book my desk and parking spaces for the office. Pros It is a clear and user friendly way of booking our desks/parking. I like that is gives you a visual image when booking which makes it clear where you are booking for. I like that is links to my Microsoft and I can see when and where colleagues are booked for and be notified on this too. The information in regards to my bookings is also displayed on a clear home page and easy to access. Cons The thing I like least is due to us all needing to book at the same time each day, there are occasions when I click to book a space but it has already been booked. This is not much of an inconvenience as I can click back and choose another space but the only thing I am able to think of if I had to choose something. Review Source MA Mike A. Owner Food Production Used the software for: I used a free trial ### "Kadence Didn’t miss a beat" September 14, 2025 4.0 Overall the software is great from customer service to ease of use Kadence really did a great job with this one Pros Great platform easy to navigate throughout time management at it’s finest well done Kadence with this Cons I think the cost could be more affordable for employers but this is a competitive market so i understand Review Source MH Mark H. Global Humanitarian Technology Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "A market leading product but some improvements needed. " November 13, 2021 4.0 The overall experience have been positive, but during our initial contact with Antony, he told us about a few features which simply did not exist. There was an element of over selling, which in a legal sense could land Kadence in very hot water. The linkage between Office 365 and Kandence did not fully meet our expectations. we were also told that Flight Information boards were on the roadmap and would be added in September this year. Setting aside the enthusiastic sales pitch from Antony, I feel that this is a good product and if I had more clarity on the functions from the start the balance of probabilities are that we would have still gone with Kadence. Pros The product is very easy to use, and the app has received some great feedback. From a tech viewpoint, the on-boarding process was well managed and templates easy to fill out. I like the layout of the app and screens are very clear. The maps showing occupancy are very useful. Cons I would rather reword this from "Cons" to a better question such as "How could we improve the product? So here is what I think - 1. Add multiple profiles so different groups of people can have different advance booking windows. 2. Find a way to pull photos from Azure AD into Chargifi on the integration. 3. Find a way to automate the process of adding people to booking groups. 4. Develop a "Flight Information Screen" which we can display in the office so people can see who is in real time. 5. The the floor plan, why have room status and desk status as separate tabs? Why not merge them? 6. The set up process to link rooms to office 365 was OK, but the search function was not 100% successful in finding room names. 7. There are no end user guides. This was very frustrating as I had to create my own. Reason for choosing Kadence Value for money and functions Review Source Christopher P. US Workplace Experience Supervisor Information Technology and Services Used the software for: 6-12 months ### "Simple, Intuitive, and Valuable." October 1, 2021 5.0 We have had a great experience working with Chargifi from implementation to ongoing maintenance. They are super responsive and constantly adding more features. The recent self-certification feature has really helped us manage various regulatory requirements. Things are constantly changing across our various locations. The flexibility of the app has really helped us manage the variations between each site. Pros Chargifi has given workplace tech a long overdue makeover! The modern user interface is very intuitive, our team was able to get up and running within a few short hours. The admin functionality is simple, easy to use, and effective. Cons The cons we were concerned with initially have already been resolved. One thing we were concerned about was a lack of meeting room booking integration. However, that feature was recently added and now were all set! Review Source Michael B. Senior Business Analyst Construction Used the software for: I used a free trial ### "Modern desk booking solution for the new normal" November 12, 2021 5.0 Really good, our sales point of contact Giedrius has been so supportive and knowledgable Pros From my perspective I find the admin screens really easy to find everything that is needed. Cons The reporting is good, but I feel that with the data in the solution that more could potentially come here Reason for choosing Kadence The clean user interface and overall experience. Compared with others we looked at we felt that this product was the best overall, and has a really strong development roadmap. Review Source AS Awad S. ICT Service Delivery Manager Computer Software Used the software for: Less than 6 months ### "Great Product that is always updating" December 8, 2021 5.0 So far so good Pros Very easy Great interface for staff Good support team Easy rollout of the product Cons Reporting is poor at the moment Customising the alerts of when you can check in etc would be useful Alternatives considered [Robin](https://www.capterra.com/p/143909/Robin-Powered/) Reason for choosing Kadence Able to get a good price for a great product Review Source VR Verified Reviewer Head of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent service and great product" October 11, 2021 5.0 Excellent Pros Working in an organisation with a lot of technophobes, it was amazing how quick our team took to the software. Nobody needed training. A simple email with some basic instructions was enough. The organisation is also very receptive to feedback. Service is first class. Cons Nothing - everything works brilliantly. Review Source FM Faith M. Office Administrator Renewables & Environment Used the software for: 1-2 years ### "Kadence - The Magic Solution " December 6, 2023 4.0 Pros It comes with great workforce and resource management It comes wit some employee scheduling features and is very effective Cons No a single hurdle with Kadence. Always amazing Review Source JD Jonny D. Operations Assistant Civic & Social Organization Used the software for: Less than 6 months ### "Clear and easy to use, with a very responsive UX team " November 17, 2021 4.0 Pros We're a charity transitioning from small to mid-sized, and Kadence has really helped with managing our space in our head office. It's clear and easy to use, we particularly like the interactive floor plan of our office which shows which desks are booked and which are available, and it's useful being able to see who is in booked in where and at what time. The UX team are very responsive and regularly release updates to improve its usability and add handy features. Cons There's not a lot we don't like about Kadence - I would say that it would be useful to add descriptions/labels to desk bookings in case there's any extra info that it would be useful for others in the office to have when they're looking for spaces to book. Equally while Kadence has been a simple and cost-effective way of managing our space in head office as a small/mid-sized charity, I can't comment on whether it's value for money for larger organisations which require the paid version of Kadence. Reason for choosing Kadence Value for money for an org of our size Review Source MD Matt D. Assistant facilities manager Government Administration Used the software for: 6-12 months ### "Easy to use and set up application " December 8, 2021 4.0 Pros I have found the software very easy to navigate which is a massive bonus when it comes to rolling out to staff in my organisation. Integration was seamless and the support was excellent, always willing to engage and patience when understanding how we wanted the system to work for us. Cons At first some of the options available were limited especially from a administer point of view. However these issues have been addressed and system is becoming easier and easier to use. Review Source EC Emma C. Senior HR Advisor Pharmaceuticals Used the software for: 6-12 months ### "Great piece of software to enable safety for staff" November 17, 2021 4.0 really positive experience so far with Kadence. Pros that you can use it on mobile devices and book at any time of the day. Cons it would be great to have a comments area for those who can book desks or spaces for other people. Review Source CB Charles B. Lead Project Manager Retail Used the software for: Less than 6 months ### "Kadence Desk Booking" December 12, 2021 4.0 Pros The ease of use of both the mobile app and the browser based solution are excellence. The ability to book a desk with little to no instructions is just what we were after. Visual representations of the building and the insights into the occupancy of offices are also extremely useful. Cons The platform is still "young" compared to other products so some features seen elsewhere are not yet present. However, there is significant work going into product development so I feel that the feature set will be equivalent if not better to competitors in short order. Alternatives considered [Condeco](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/)[Teem](https://www.capterra.com/p/148272/EventBoard/) Review Source JH Jodie H. Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Kadence Desk Booking " November 18, 2021 4.0 Very positive, helpful and supportive set-up team. Quick turn around with minimal input required. Pros Very smooth and quick set up. Required minimal input to build, responsive customer service and support. Great app, user friendly with limited training needed to roll out to staff team. Visual floormap is key Cons Some features still in design. No option to add notes for guest bookings No option to see bookings in a calendar vs the long list Reason for choosing Kadence Floormap and app option Review Source FB Fatima B. Chief People Officer Financial Services Used the software for: 6-12 months ### "Excellent Tool That is Simple to Use" November 17, 2021 5.0 The team is engaged and very informative. The ease of use and the affordable cost is a huge plus. Pros User friendly. Access via both smartphone and desktop is great. Cons Enhancements such as conference room reservation is not up yet, but know that it is coming soon. Also, would love if this integrated with Slack. Review Source SS Steve S. Senior Service Desk Analyst Food & Beverages Used the software for: 6-12 months ### "It just works!" November 12, 2021 5.0 Covid related - traceability - Ensuring we know what users have been into the office on a particular day Pros Ease of booking. Ease of checking upcoming bookings. Mobile App. Cons Unsure about limiting the number of employees that can book in on one particular day - covid issue. Review Source MV Myrtle V. Properties Assistant Consumer Goods Used the software for: Less than 6 months ### "Productive, Essential, Easy" November 12, 2021 5.0 Pros We enjoy how simple and easy it is to book desks and have data on office attendance very quickly. With today's pandemic, it is very important to keep track of any tracing/interaction. With Kadence, this process made it easy and simple. Cons I honestly cannot think of any as the software is super easy and simple. Thank you to the team for catering to Shipt's needs! Review Source WD Wendy D. Director of Finance & Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Intuitive and easy to use desk management system." September 10, 2021 4.0 Chargifi have been responsive and helpful, setting up the system was easy and the team have found it very easy to use and have needed very little support. Pros Chargifi is really easy to use and understand, it has enabled our team to return to the office with confidence and clarity. Cons As this is quite a new software there is still some functionality being worked on to be added at a later date. One of these was employees being able to see which other team members have booked desk space on the days they are considering, which this was added to an update today. There are still some elements we think the system needs and after feeding this back we are assured they are in the pipeline. Review Source GC Gavin C. Head of IT Legal Services Used the software for: Less than 6 months ### "Hot Desk Booking" December 7, 2021 5.0 Excellent. Easy to deploy, easy to use and the business have adopted without issues showing its a slick platform. Pros Deploying the app to users on their iOS device was simple and easy. Users like it because in a few clicks they've booked their hot desk and the EA team find it easy to administer. Cons I feel the BI aspect could be better. Although there are stats and graphs they don't usually have much value. Its needs to be enriched somehow, maybe a bespoke BI report where you can opt in or out from more reporting features/modules Reason for choosing Kadence Cost, Kadence was VFM and it did exactly what we wanted. The other vendor's product were over engineered for our needs Review Source SB Stephen B. Co-founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "The best software of its kind " October 19, 2021 5.0 Pros Super easy to get set-up, intuitive UI. Strong feature set compared with peers Cons Would like to see more options for team members based in shift patterns, but have submitted feedback and apparently its in the works! Review Source GM Gabrielle M. Workplace Ambassador Information Technology and Services Used the software for: Less than 6 months ### "It is awesome " November 12, 2021 5.0 I can't be more happier that we are using this software. Pros I love the fact it is very convenient and helpful. Cons I don't think there is nothing wrong with Kadence software. Review Source NJ Natalie J. Culture & Operations Executive Marketing and Advertising Used the software for: Less than 6 months ### "Booking made easy" November 15, 2021 5.0 Overall, we needed a booking system to use for a flexible working office pattern and it works Pros Easy accessible via the app as well as the desktop version. The customer service and direct support with the account manager is second to none, always on hand and they listen to feedback and ideas for improvement Cons Navigation around the way to block out the office as a half day/hourly option would be beneficial instead of neighbourhoods. Review Source TP Tonie P. Office Manager Construction Used the software for: I used a free trial ### "The answer to the future for office management" November 12, 2021 5.0 Support line was slow to respond initially but this has since massively improved and now that we have used the software for a couple of months all issues appear to have been happily resolved. Pros Easy to use, and adaptable to our current office set up. Like the way that you can create neighbourhoods. Cons Intergration was tricky to start with but think that was as much our IT department struggling than Kadence's. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.