# Huntress Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Huntress the right Managed Service Providers (MSP) solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229839/Huntress/reviews --- Huntress 4.9 (22) [View alternatives](https://www.capterra.com/p/229839/Huntress/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Huntress Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews JM Jared M System EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “They are a trusted and reputable security company without the noise.“ October 23, 2025 WT Wasek T IT support SupervisorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “Then user interface can be a bit complicated as there are too many menus.“ July 28, 2025 JB Jack B VP Information SecurityBanking, 51 - 200 employeesUsed the software for: 6-12 months. “Moving beyond simple antivirus, Huntress provides best of class ransomware protection.“ June 21, 2022 CE Clay E SMB IT ConsultantInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Additional value add for our customers helping us bring security to the forefront of the conversation.“ January 12, 2022 CE Clay E SMB IT ConsultantInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Support team has been friendly and service has assisted in remediation and prevention of cyber attacks.“ January 12, 2022 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Craig T. Director of Marketing Information Technology and Services Used the software for: 1-2 years ### "Never go wrong with Huntress" March 3, 2026 5.0 Pros Huntress is a great vendor with fantastic service and ongoing training for our clients and our own systems. Cons No complaints from them or their products - we love their service and ongoing partnership at our IT company. Review Source JM Jared M. System Engineer Information Technology and Services Used the software for: 1-2 years ### "If you want a simple, high value MDR, look no further than Huntress" October 23, 2025 5.0 Huntress, overall is great. They have been very helpful from a support and marketing standpoint, enabling partners. And it's so simple. Pros Huntress is a quiet MDR. They are a trusted and reputable security company without the noise. Great value for the money! I like how it integrates with either Defender or MDE/MDB. They love to empower partners as well. Super easy setup/deployment and integrates direct with RMM. Cons So, being a tech guy, sometimes I like the noise. I suppose I wish I had, if desired, deep insights into the backend logs to see the events/logs & escalations. Compared to Blackpoint, there is basically 1-5% of the entire default noise that Blackpoint sends. I think BP's noise is too much; but I like a healthy amount for trust, viability, etc. I have yet to have an incident (over the past year with 4 customers) ever escalate to the point where Huntress would have to stop or isolate a user or device, but I'm confident they are experts and will respond. Alternatives considered [Blackpoint MDR](https://www.capterra.com/p/212884/Blackpoint-MDR/) Reason for choosing Huntress Price & Value for some customers that didn't have an EDR yet. Review Source BR Billy R. Account Manager Information Technology and Services Used the software for: 1-2 years ### "Huntress EDR - Easy setup to get started" September 6, 2022 4.0 Pros The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world. Cons I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one. Review Source Lucas B. Director Information Technology and Services Used the software for: 1-2 years ### "Excellent Product, Excellent Support, Excellent Price" June 20, 2023 5.0 Pros Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful. Cons Would love for it to integrate with Defender for Business instead of just the free Windows Defender. Switched from [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) The support and complexity of Sophos made the product very unattractive. Support only got worse over the 12 months we used them and as such we made the switch. Review Source DB David B. General Manager Information Technology and Services Used the software for: 6-12 months ### "Great MDR product for MSPs" January 19, 2022 5.0 It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy. Pros \-The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed. -The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout. -The pricing model works very well for the SMB market. Cons It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them. Alternatives considered [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Reason for choosing Huntress Ease of use, managed team behind the product, pricing, and integrations/MSP focus. Review Source Response from Huntress Labs February 9, 2022 David, thanks for the review! We try to keep our partners at the center of our roadmap and love hearing that we're well suited for MSPs and their end customers. We've got some solid new capabilities shipping this year that'll help you deliver even more value to clientsstay tuned :) CB Chris B. IT Services Manager Computer & Network Security Used the software for: 2+ years ### "One of the best Security tools we use" January 19, 2022 5.0 Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy. Pros Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier. Cons There is nothing I don't like about Huntress. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/) Reason for choosing Huntress Less expensive and had a better value proposition to sit on top of any existing AV vendor. Review Source Response from Huntress Labs February 9, 2022 Thanks so much for the comments! We appreciate your partnership and are glad to hear we play a key role in your security stack. WT Wasek T. IT support Supervisor Information Technology and Services Used the software for: 1-2 years ### "Brilliant Managed response and detection tool" July 28, 2025 5.0 It has been brilliant, we have deployed this tool across all our clients and it has been smooth with no issues. We have integrated this with 365 to monitor user accounts and have set up automated report for each client. Pros What I like the most is how lightweight it is on system resources. The canary function is brilliant as it will setup dummy files to detect if there is a breach. Cons Then user interface can be a bit complicated as there are too many menus. The tools it offers is brilliant but it could be a bit more user friendly to get the best out of the system. Review Source JD Jordan D. Alignment Director Information Technology and Services Used the software for: 1-2 years ### "Great product at their price point" June 18, 2025 5.0 Pros Huntress is extremely simple and straightfoward. Very easy to deploy. The expertise behind the scenes if fantastic as well. Cons Customization on the alert tuning. Integrations with other tools would fill in some missing value as well. Review Source Gert-Jan S. Co-Owner - IT and Security Expert Information Technology and Services Used the software for: 6-12 months ### "Easy to setup, easy to maintain, easy to rollout." August 19, 2024 5.0 Pros Easy to setup, easy to maintain, easy to rollout. it is how a top notch security product should be. Cons Notifcations could be slightly better if i have to name one thing. Review Source VR Verified Reviewer SMB IT Consultant Information Technology and Services Used the software for: 2+ years ### "IT Service Provider" January 12, 2022 5.0 Positive experience overall. Support team has been friendly and service has assisted in remediation and prevention of cyber attacks. Pros Having an extra set of eyes watching over our customer fleet from a security perspective is reassuring. Additional value add for our customers helping us bring security to the forefront of the conversation. Cons Features under continuous development, so waiting for a specific feature to come into fruition requires patience (EDR). Review Source Response from Huntress Labs February 9, 2022 Thanks for the review and feedback! If we can provide some extra reassurance and help you bring more meaningful security conversations to your clients, we're doing something right. EDR functionality is quickly approaching and we've got a packed roadmap this year to make sure we're delivering value in the places our partners need it most. Stay tuned for more :) AJ Andrew J. NOC lead Information Technology and Services Used the software for: 2+ years ### "Great company and reliable " May 4, 2025 5.0 Fantastic experience. They are developing quickly and are one of the best in the industry now. Pros Their incident reports are Amazing! They action on incidents incredibly quick. Cons No EDR integrations. We need to deploy a n EDR like S1 still to action on events In real time. Review Source AM Andrew M. Support Technician Information Technology and Services Used the software for: 6-12 months ### "I couldn't do my job without it" November 21, 2023 5.0 Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost always opened and in use. Pros Easy, simply to understand and navigate GUI. Highly intuitive and responsive agent with real-time reporting and next level support when you need it most. Cons Lack of merch. The only real problem I have with Huntress is the fact I can't display my support and use of the application in the real world. That's how good it is. Review Source BS Brad S. Project Manager Information Technology and Services Used the software for: 2+ years ### "Huntress is an amazing product!" June 2, 2023 5.0 Adding this to our portfolio has been one of our best business decisions yet. Pros I love everything about this product, from the ease of deployment to the alerting. Cons I honestly have yet to find any faults in this product. Switched from [OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/) pricing and quality Review Source JS Jason S. President Think Tanks Used the software for: 2+ years ### "Huntress is in the "so cheap it costs money to not do it" camp." January 12, 2022 5.0 They're great - they constantly give back to the community and try to make the entire channel better. Pros Huntress does what it says on the label and it does it well. They're constantly innovating and attempting to push the envelope while remaining VERY GOOD on their core features. The persistence detection is amazing, and from what I've seen the Managed AV is very good! Cons Not a lot really - they are NOT the only solution you need but they don't bill themselves as that. Review Source Response from Huntress Labs February 9, 2022 Thank you for the positive feedback! We're trying to do even more in the security community this year, and we'll always stay transparent about where we're strong vs. where we're a good complement to other systems or services. Thanks for being a partner, Jason. GP Graham P. IT Manager Information Technology and Services Used the software for: 2+ years ### "Immediate impact, ongoing ease of mind" January 19, 2022 5.0 Huntress keeps an eye on all of our computers and immediately notifies if an unusual process is set to run automatically. It has found numerous huge potential security problems, and countless little problems (things like adware and junk browsers). Pros Implementation was easy by deploying the agent via our RMM. It immediately found a few major security issues, the support team even helped me confirm the risk. Cons Initially, there was a problem with how the agents were split into organizations, but this issue has since been resolved. Review Source Response from Huntress Labs February 9, 2022 Peace of mind is a big part of what we aim forour partners have enough on their plates as it is. Thanks for the review and the kind words Graham, we're grateful for your partnership! MK Mert K. Security Analyst Computer & Network Security Used the software for: 2+ years ### "Secure Machines" January 19, 2022 5.0 Pros Managing Windows Defender via Huntress is my favorite part of this software Cons Documentation might be more improved or maybe starting a Huntress University would help partners to understand better their product Review Source Response from Huntress Labs February 9, 2022 Thanks for the feedback, Mert! Great to hear you're having a good experience with Managed Antivirus. We'll share your feedback on documentation + enablement with the team too, we're always looking to improve and help our partners understand the platform to make sure they're getting as much value as they can from us. ES Ed S. Information Security Manager Information Technology and Services Used the software for: 1-2 years ### "Huntress the foothold hunters!" January 19, 2022 5.0 Pros Deployment and management is a breeze. Client is light weight, non-obtrusive. Detects footholds, malware, etc. that other AV misses. Cons Don't have any cons for the product. It performs as expected and the Huntress team is constantly adding features which is great! Review Source Response from Huntress Labs February 9, 2022 Hackers are gonna hack, and Huntress is gonna hunt, Ed! Thanks for the review and positive feedback hereif you're finding value in foothold detection, feel free to check out some of the newer services we've added (all included in your subscription) to see if you can get more value from the platform. jJ joe J. Director Information Technology and Services Used the software for: 2+ years ### "Must have for MSP's" January 19, 2022 5.0 Great. Pros Super easy to deploy and use. Support has been fantastic. Cons So far no complaints besides for maybe only being limited to Windows devices. Review Source Response from Huntress Labs February 9, 2022 Thanks for the shoutout, Joe! Our support team loves hearing this feedback. We're working to extend beyond Windows devices and should have more to share in the coming months, stay tuned! AI Alexander I. Owner Information Technology and Services Used the software for: 1-2 years ### "Another layer of protection with Huntress" January 19, 2022 4.0 It gives us insight in what slips through the maze. Pros Easy of deployment. Active support and commitment to the industry Cons Nothing really. I does what i needs to do and more. Review Source Response from Huntress Labs February 9, 2022 "It gives us insight in what slips through the maze."couldn't have said it better ourselves, Alexander! Thanks for allowing Huntress to play a part in your security stack. We're continuing to ramp our community + industry efforts, and our platform is growing too; we look forward to being able to provide even more value to partners this year. JJ Josh J. Owner Information Technology and Services Used the software for: 6-12 months ### "Peace of mind!" January 19, 2022 5.0 Pros Easy to deploy, use and straightfoward pricing. The people and Huntress really care and love what they do. Cons Nothing! Review Source Response from Huntress Labs February 9, 2022 We're here to help deliver additional peace of mind, Josh. We appreciate your feedback! JB Jack B. VP Information Security Banking Used the software for: 6-12 months ### "Huntress just works!" June 21, 2022 5.0 Great product to allow me to replace an existing solution. Cost was a bit higher but the features were well worth making the change. Pros Moving beyond simple antivirus, Huntress provides best of class ransomware protection. The canaries are placed throughout stored data to detect and counter any attempts to encrypt the files. Cons I had no issues deploying or using the software Review Source AE Andrew E. Desktop Support Information Technology and Services Used the software for: 6-12 months ### " \[SENSITIVE CONTENT\] are Great!" January 25, 2022 5.0 Pros Its support team responds quickly and a great resource. Cons no cons yet >>Maybe when I learn more about it I will have some cons lol Review Source Similar Products Featured