--- title: "Huntress Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Huntress the right SIEM solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/229839/Huntress/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Huntress 4.9 (30) [View alternatives](https://www.capterra.com/p/229839/Huntress/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Huntress Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews JD Josh D IT Support EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “It provides a strong layer of security through continuous monitoring, threat detection, and automated response capabilities.“ July 23, 2026 WT Wasek T IT support SupervisorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “Then user interface can be a bit complicated as there are too many menus.“ July 28, 2025 Graham R Head of SystemsTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: 1-2 years. “It provides reassurance that othe security of our devices, infrastructure & software is covered by a 24x7 service which proactively monitors, alerts & resolves cyber issues.“ April 17, 2026 JD Josh D IT Support EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Overall, Huntress delivers excellent value for money, combines strong security capabilities with useful automation, and has become an important part of our security stack.“ July 23, 2026 JD Josh D IT Support EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Customer support is typically quick to respond and can assist with most issues effectively. While the support experience isn't always exceptional, it is generally reliable and provides the assistance needed to resolve problems when they arise.“ July 23, 2026 ## Showing most helpful reviews Showing 1-25 of 30 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John M. Chief Technology Officer (CTO) ### "Powerful Log Correlation, but the Dashboard Needs Simplifying" November 10, 2026 5.0 I use Huntress Managed SIEM for log correlation, and setup is easy. As we remove servers from sites, I’d rather have more API- and portal-driven collection than rely on desktops and users as log collectors. Pros I like that Huntress Managed SIEM brings a range of products together and can correlate logs across Huntress products and others. I also like that it doesn’t charge for ingestion of logs from its own products, like EDR or ITDR. Searching is much easier with the AI that converts to Elasticsearch, and setup is good. The built-in log collector in the agent is good, too. I like having a single interface and seeing logs pulled in from other Huntress products like ITDR. Cons I find the interface basic and a bit unfriendly, and I think it needs a simpler, quick-to-read high-level dashboard. I’d also like more API and portal integration and less reliance on agents for log collection. Since few of our customers have onsite servers, we’re relying on desktops and laptops to collect logs, which I don’t want to use as log collectors. Review Source Josh ### "SIEM Huntress Review" November 5, 2026 4.5 Traditional SIEMs are expensive, noisy and need someone dedicated to run them, which most small and mid-sized businesses just don’t have. Huntress takes that away. The logs get collected and watched by people who know what they’re looking at, so the noise is filtered out before it reaches us. For me on the service desk, that means fewer vague “something looks off” situations and more clear, actionable alerts. I can pass things on or fix them quickly instead of guessing whether something’s a real threat. Pros It’s that I don’t have to be a log wizard to benefit from it. I’m first line, so I’m not the one digging through thousands of events trying to work out what matters. The Huntress SOC does the heavy lifting, and what lands with us is a clear alert saying what happened and what to do about it. For someone who’s still building up their security skills, it’s also a great way to learn, because I can see how the analysts explain and investigate things. Cons Nothing to dislike so far; integration, implementation, and usage are rather simple and straightforward. Review Source Jeremy S. Consultant Used the software for: I used a free trial ### "Huntress - ITDR, peace of mind for small MSPs" September 7, 2026 5.0 So far, excellent. I can sleep better on a night knowing the SOC is monitoring our clients 365 environments 24 hours a day, 365 days a year. Pros Very east setup - dashboard is clear and simple to use. Pre-sales support so far has been exceptional. Cons Slight inconsistency with report branding. Marketing tools (Huntress Hub) quite complicated to use so used own marketing campaign Review Source R Reviewer IT Support Engineer Used the software for: Less than 1 year ### "Excellent MDR Solution with Strong Automation and Microsoft 365 Integration" July 24, 2026 5.0 Our overall experience with Huntress has been very positive. It provides a strong layer of security through continuous monitoring, threat detection, and automated response capabilities. The integration with Microsoft 365 is particularly valuable, allowing automated actions such as disabling compromised accounts, helping contain threats quickly, and reducing response times during incidents. Device isolation and response through the Huntress agent also provide an effective way to manage security incidents when they occur. The platform is easy to use and offers strong malware protection, useful alerting, geo-blocking capabilities, and straightforward device management. While there can occasionally be issues with inaccurate geo-tagging or alerts relating to historical activity, these instances are generally minor and easy to investigate. Customer support is typically quick to respond and can assist with most issues effectively. While the support experience isn't always exceptional, it is generally reliable and provides the assistance needed to resolve problems when they arise. Overall, Huntress delivers excellent value for money, combines strong security capabilities with useful automation, and has become an important part of our security stack. We would highly recommend it to organisations looking for an effective managed detection and response solution. Pros Huntress has been an excellent addition to our security stack and provides strong protection against modern threats. The platform is easy to use, offers clear visibility into security events, and provides valuable alerts that help identify suspicious activity quickly. One of the standout features is the integration with Microsoft 365, allowing automated actions such as disabling compromised accounts and helping contain threats rapidly. Device isolation and response capabilities through the Huntress agent are also extremely useful when dealing with potential security incidents. The platform offers effective malware and virus protection, managed detection and response capabilities, and features such as geo-blocking and automated threat remediation. Deployment and ongoing management are straightforward, making it suitable for both small and large environments. Overall, it delivers excellent value for money given the level of protection and automation provided. Cons While Huntress is generally very accurate, there are occasions where alerts can be triggered by historical activity or where locations are incorrectly geo-tagged, which can sometimes cause confusion and require additional investigation. Although these instances are relatively uncommon, they can occasionally generate unnecessary concern or extra work for administrators. Some alert details could also be clearer in specific scenarios, particularly when determining whether activity is current or historical. Review Source Verified Reviewer Head of Systems Used the software for: 1-3 years ### "Impressed by Huntress" April 20, 2026 4.0 Overall it has been an improvement to our cyber security platform. The cost is fair to cover the support & service in general. Pros It provides reassurance that othe security of our devices, infrastructure & software is covered by a 24x7 service which proactively monitors, alerts & resolves cyber issues. Cons The setup was quite complex & there are a few false positives raised but once the config wass confirmed this has decreased. Review Source Craig Paul T. Director of Marketing Used the software for: 1-3 years ### "Never go wrong with Huntress" March 6, 2026 5.0 Pros Huntress is a great vendor with fantastic service and ongoing training for our clients and our own systems. Cons No complaints from them or their products - we love their service and ongoing partnership at our IT company. Review Source Aisha H. 4.0 November 6, 2026 AI summary based on a full review Huntress Managed SIEM improves security monitoring by automating the identification of suspicious activities, which saves time for IT teams. Although some alerts may be complex, the platform generally equips users with the necessary information to address security incidents. Log in to unlock the full review, detailed ratings, and pros & cons Nick B. 5.0 November 5, 2026 AI summary based on a full review This solution stands out for its intuitive design, allowing for effortless management of MSP tasks. The only limitation mentioned is a wish for more customers to utilize the platform. Log in to unlock the full review, detailed ratings, and pros & cons Steve J. Senior IT Manager 5.0 November 5, 2026 AI summary based on a full review This SIEM solution offers substantial time savings by automating the monitoring of cloud-based systems, allowing teams to focus on other tasks. A limitation is that it does not yet cover all SaaS systems, but ongoing development is promising. Log in to unlock the full review, detailed ratings, and pros & cons Lucas B. Director Used the software for: 1-3 years ### "Excellent Product, Excellent Support, Excellent Price" June 22, 2023 5.0 Pros Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful. Cons Would love for it to integrate with Defender for Business instead of just the free Windows Defender. Review Source JM Jared M. System Engineer Used the software for: 1-3 years ### "If you want a simple, high value MDR, look no further than Huntress" October 28, 2025 5.0 Huntress, overall is great. They have been very helpful from a support and marketing standpoint, enabling partners. And it's so simple. Pros Huntress is a quiet MDR. They are a trusted and reputable security company without the noise. Great value for the money! I like how it integrates with either Defender or MDE/MDB. They love to empower partners as well. Super easy setup/deployment and integrates direct with RMM. Cons So, being a tech guy, sometimes I like the noise. I suppose I wish I had, if desired, deep insights into the backend logs to see the events/logs & escalations. Compared to Blackpoint, there is basically 1-5% of the entire default noise that Blackpoint sends. I think BP's noise is too much; but I like a healthy amount for trust, viability, etc. I have yet to have an incident (over the past year with 4 customers) ever escalate to the point where Huntress would have to stop or isolate a user or device, but I'm confident they are experts and will respond. Review Source BR Billy R. Account Manager Used the software for: 1-3 years ### "Huntress EDR - Easy setup to get started" September 13, 2022 4.0 Pros The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world. Cons I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one. Review Source David B. General Manager Used the software for: Less than 1 year ### "Great MDR product for MSPs" January 21, 2022 5.0 It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy. Pros \-The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed. -The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout. -The pricing model works very well for the SMB market. Cons It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them. Review Source CB Chris B. IT Services Manager Used the software for: 3-5 years ### "One of the best Security tools we use" January 21, 2022 5.0 Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy. Pros Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier. Cons There is nothing I don't like about Huntress. Review Source Gert-Jan S. Co-Owner - IT and Security Expert Used the software for: Less than 1 year ### "Easy to setup, easy to maintain, easy to rollout." August 21, 2024 5.0 Pros Easy to setup, easy to maintain, easy to rollout. it is how a top notch security product should be. Cons Notifcations could be slightly better if i have to name one thing. Review Source R Reviewer IT support Supervisor Used the software for: 1-3 years ### "Brilliant Managed response and detection tool" July 29, 2025 5.0 It has been brilliant, we have deployed this tool across all our clients and it has been smooth with no issues. We have integrated this with 365 to monitor user accounts and have set up automated report for each client. Pros What I like the most is how lightweight it is on system resources. The canary function is brilliant as it will setup dummy files to detect if there is a breach. Cons Then user interface can be a bit complicated as there are too many menus. The tools it offers is brilliant but it could be a bit more user friendly to get the best out of the system. Review Source aJ andrew J. NOC lead Used the software for: 3-5 years ### "Great company and reliable " May 5, 2025 5.0 Fantastic experience. They are developing quickly and are one of the best in the industry now. Pros Their incident reports are Amazing! They action on incidents incredibly quick. Cons No EDR integrations. We need to deploy a n EDR like S1 still to action on events In real time. Review Source R Reviewer Alignment Director Used the software for: 1-3 years ### "Great product at their price point" June 19, 2025 5.0 Pros Huntress is extremely simple and straightfoward. Very easy to deploy. The expertise behind the scenes if fantastic as well. Cons Customization on the alert tuning. Integrations with other tools would fill in some missing value as well. Review Source R Reviewer Support Technician Used the software for: Less than 1 year ### "I couldn't do my job without it" November 22, 2023 5.0 Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost always opened and in use. Pros Easy, simply to understand and navigate GUI. Highly intuitive and responsive agent with real-time reporting and next level support when you need it most. Cons Lack of merch. The only real problem I have with Huntress is the fact I can't display my support and use of the application in the real world. That's how good it is. Review Source VR Verified Reviewer SMB IT Consultant Used the software for: 3-5 years ### "IT Service Provider" January 18, 2022 5.0 Positive experience overall. Support team has been friendly and service has assisted in remediation and prevention of cyber attacks. Pros Having an extra set of eyes watching over our customer fleet from a security perspective is reassuring. Additional value add for our customers helping us bring security to the forefront of the conversation. Cons Features under continuous development, so waiting for a specific feature to come into fruition requires patience (EDR). Review Source BS Brad S. Project Manager Used the software for: 3-5 years ### "Huntress is an amazing product!" June 5, 2023 5.0 Adding this to our portfolio has been one of our best business decisions yet. Pros I love everything about this product, from the ease of deployment to the alerting. Cons I honestly have yet to find any faults in this product. Review Source R Reviewer President Used the software for: 3-5 years ### "Huntress is in the "so cheap it costs money to not do it" camp." January 13, 2022 5.0 They're great - they constantly give back to the community and try to make the entire channel better. Pros Huntress does what it says on the label and it does it well. They're constantly innovating and attempting to push the envelope while remaining VERY GOOD on their core features. The persistence detection is amazing, and from what I've seen the Managed AV is very good! Cons Not a lot really - they are NOT the only solution you need but they don't bill themselves as that. Review Source Graham P. IT Manager Used the software for: 3-5 years ### "Immediate impact, ongoing ease of mind" January 21, 2022 5.0 Huntress keeps an eye on all of our computers and immediately notifies if an unusual process is set to run automatically. It has found numerous huge potential security problems, and countless little problems (things like adware and junk browsers). Pros Implementation was easy by deploying the agent via our RMM. It immediately found a few major security issues, the support team even helped me confirm the risk. Cons Initially, there was a problem with how the agents were split into organizations, but this issue has since been resolved. Review Source R Reviewer Security Analyst Used the software for: 3-5 years ### "Secure Machines" January 21, 2022 5.0 Pros Managing Windows Defender via Huntress is my favorite part of this software Cons Documentation might be more improved or maybe starting a Huntress University would help partners to understand better their product Review Source Ed S. Information Security Manager Used the software for: 1-3 years ### "Huntress the foothold hunters!" January 21, 2022 5.0 Pros Deployment and management is a breeze. Client is light weight, non-obtrusive. Detects footholds, malware, etc. that other AV misses. Cons Don't have any cons for the product. It performs as expected and the Huntress team is constantly adding features which is great! Review Source Similar Products Featured