--- title: "Huntress Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Huntress Software - reviews, pricing plans, popular comparisons to other SIEM products and more." source_url: "https://www.capterra.com/p/229839/Huntress/" page_type: "product" language: "en" --- # Huntress Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Huntress ## What is Huntress? Huntress is the leading cybersecurity partner for small and mid-sized businesses (SMBs) and the Managed Service Providers that support them. Combining the power of the Huntress Managed Security Platform with a fully staffed 24/7 Security Operations Center (SOC), Huntress provides the technology, services, education, and expertise needed to help SMBs overcome their cybersecurity challenges and protect critical business assets. By delivering a suite of purpose-built solutions that meet budget, security, and peace-of-mind requirements, Huntress is how SMBs defend against today’s cyber threats. As long as hackers keep hacking, we keep hunting. ## What is Huntress used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Endpoint Detection and Response](https://www.capterra.com/endpoint-detection-and-response-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Huntress?[Manage this product listing](https://www.g2.com/products/huntress-managed-siem/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Huntress 4.9 (25) VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price Contact vendor Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.0 (253) Value For Money 4.7 (24) Value For Money 3.9 (239) Customer Service 4.9 (24) Customer Service 3.9 (242) ## Huntress alternatives [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (218)](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229839/Huntress/alternatives/) ## FAQs about Huntress Overview ### Which roles and teams benefit most from Huntress? Huntress is most used by IT administrators, security teams, and managed service providers that need continuous endpoint monitoring, threat detection, and incident response support. Business owners, directors, and general managers benefit from stronger security oversight, while support engineers and consultants use it to protect client environments and streamline remediation workflows. Answer based on 25 reviews Overview ### What company size and industries is Huntress built for? Huntress is built for small businesses and IT service providers, with 92% of reviewers from small companies and 76% in Information Technology and Services. It also appears in Computer & Network Security at 12% and Banking at 4%, with frequent use by MSPs managing endpoint security. Answer based on 25 reviews Features and Usability ### What are the key features of Huntress? Huntress offers endpoint protection and endpoint management, along with continuous monitoring, real-time monitoring, and activity monitoring. Core security features include anomaly and malware detection, anti virus, vulnerability scanning, alerts/notifications, incident management, threat response, access controls/permissions, customizable reports, and third-party integrations. Integrations ### Which third-party tools and platforms does Huntress integrate with? Huntress integrates with ConnectWise PSA, ServiceNow, NinjaOne, ConnectWise Automate, and Syncro. These connections cover PSA, service management, and remote monitoring or deployment workflows, including ticketing in ConnectWise PSA and agent deployment through NinjaOne, ConnectWise Automate, and Syncro. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Huntress offer? Huntress provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for teams learning the product and reviewing setup or feature information as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Huntress offer? Huntress provides email/help desk, FAQ/forum, knowledge base, and chat support. Users describe the support team as friendly and generally quick to respond, with help that is useful during remediation, prevention, and risk confirmation. Some note occasional unevenness, but most say the assistance is reliable and practical. Answer based on 4 reviews ## Features AI summary Based on 1,987 SIEM reviews Not all Managed Service Providers (MSP) covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) Huntress includes **Server Monitoring**, which helps teams keep track of server health and spot issues before they affect operations. However, it does not offer **Remote Access/Control** or **Remote Monitoring & Management**. Instead, it provides **Alerts/Notifications** (**48%**), giving teams timely visibility into threats and system activity. Together, these capabilities help businesses respond faster to problems, maintain system uptime, and support more consistent service delivery. Server Monitoring 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Alerts/Notifications 4.9 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anti Virus 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Prevents, detects and removes malware Threat Response 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Third-Party Integrations 4.4 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Activity Tracking 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Huntress 19 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anti Virus: Prevents, detects and removes malware - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Incident Management: Manage and track all disruptions and incidents - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Vulnerability Scanning: Discover patch statuses and vulnerabilities --- Features 4.7 (25) 4.7 Based on 25 reviews ## Pricing Value for money 4.7 (24) Value for money 4.7 (24) 4.7 Based on 24 reviews ## Integrations [ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) ## Support, customer service and training options Customer Service 4.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (24) 4.9 Based on 24 reviews ## User reviews Overall rating 4.9 Based on 25 reviews Filter by rating 5(22) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jeremy S. Consultant Computer & Network Security ### "Huntress - ITDR, peace of mind for small MSPs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2026 So far, excellent. I can sleep better on a night knowing the SOC is monitoring our clients 365 environments 24 hours a day, 365 days a year. Pros Very east setup - dashboard is clear and simple to use. Pre-sales support so far has been exceptional. Cons Slight inconsistency with report branding. Marketing tools (Huntress Hub) quite complicated to use so used own marketing campaign Alternatives considered [SaaS Alerts](https://www.capterra.com/p/220218/SaaS-Alerts/) Reasons for choosing Huntress Simplicty, pre-sales support, Human powered SOC backed by AI Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Josh D. IT Support Engineer Information Technology and Services ### "Excellent MDR Solution with Strong Automation and Microsoft 365 Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 23, 2026 Our overall experience with Huntress has been very positive. It provides a strong layer of security through continuous monitoring, threat detection, and automated response capabilities. The integration with Microsoft 365 is particularly valuable, allowing automated actions such as disabling compromised accounts, helping contain threats quickly, and reducing response times during incidents. Device isolation and response through the Huntress agent also provide an effective way to manage security incidents when they occur. The platform is easy to use and offers strong malware protection, useful alerting, geo-blocking capabilities, and straightforward device management. While there can occasionally be issues with inaccurate geo-tagging or alerts relating to historical activity, these instances are generally minor and easy to investigate. Customer support is typically quick to respond and can assist with most issues effectively. While the support experience isn't always exceptional, it is generally reliable and provides the assistance needed to resolve problems when they arise. Overall, Huntress delivers excellent value for money, combines strong security capabilities with useful automation, and has become an important part of our security stack. We would highly recommend it to organisations looking for an effective managed detection and response solution. Pros Huntress has been an excellent addition to our security stack and provides strong protection against modern threats. The platform is easy to use, offers clear visibility into security events, and provides valuable alerts that help identify suspicious activity quickly. One of the standout features is the integration with Microsoft 365, allowing automated actions such as disabling compromised accounts and helping contain threats rapidly. Device isolation and response capabilities through the Huntress agent are also extremely useful when dealing with potential security incidents. The platform offers effective malware and virus protection, managed detection and response capabilities, and features such as geo-blocking and automated threat remediation. Deployment and ongoing management are straightforward, making it suitable for both small and large environments. Overall, it delivers excellent value for money given the level of protection and automation provided. Cons While Huntress is generally very accurate, there are occasions where alerts can be triggered by historical activity or where locations are incorrectly geo-tagged, which can sometimes cause confusion and require additional investigation. Although these instances are relatively uncommon, they can occasionally generate unnecessary concern or extra work for administrators. Some alert details could also be clearer in specific scenarios, particularly when determining whether activity is current or historical. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of Systems Transportation/Trucking/Railroad ### "Impressed by Huntress" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 17, 2026 Overall it has been an improvement to our cyber security platform. The cost is fair to cover the support & service in general. Pros It provides reassurance that othe security of our devices, infrastructure & software is covered by a 24x7 service which proactively monitors, alerts & resolves cyber issues. Cons The setup was quite complex & there are a few false positives raised but once the config wass confirmed this has decreased. Alternatives considered [Webroot SecureAnywhere](https://www.capterra.com/p/266615/Webroot-SecureAnywhere-AntiVirus/) Reasons for choosing Huntress More features & ongoing coverage with 24x7 monitoring Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Craig T. Director of Marketing Information Technology and Services ### "Never go wrong with Huntress" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 Pros Huntress is a great vendor with fantastic service and ongoing training for our clients and our own systems. Cons No complaints from them or their products - we love their service and ongoing partnership at our IT company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jared M. System Engineer Information Technology and Services ### "If you want a simple, high value MDR, look no further than Huntress" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 Huntress, overall is great. They have been very helpful from a support and marketing standpoint, enabling partners. And it's so simple. Pros Huntress is a quiet MDR. They are a trusted and reputable security company without the noise. Great value for the money! I like how it integrates with either Defender or MDE/MDB. They love to empower partners as well. Super easy setup/deployment and integrates direct with RMM. Cons So, being a tech guy, sometimes I like the noise. I suppose I wish I had, if desired, deep insights into the backend logs to see the events/logs & escalations. Compared to Blackpoint, there is basically 1-5% of the entire default noise that Blackpoint sends. I think BP's noise is too much; but I like a healthy amount for trust, viability, etc. I have yet to have an incident (over the past year with 4 customers) ever escalate to the point where Huntress would have to stop or isolate a user or device, but I'm confident they are experts and will respond. Alternatives considered [Blackpoint MDR](https://www.capterra.com/p/212884/Blackpoint-MDR/) Reasons for choosing Huntress Price & Value for some customers that didn't have an EDR yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WT Wasek T. IT support Supervisor Information Technology and Services ### "Brilliant Managed response and detection tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 28, 2025 It has been brilliant, we have deployed this tool across all our clients and it has been smooth with no issues. We have integrated this with 365 to monitor user accounts and have set up automated report for each client. Pros What I like the most is how lightweight it is on system resources. The canary function is brilliant as it will setup dummy files to detect if there is a breach. Cons Then user interface can be a bit complicated as there are too many menus. The tools it offers is brilliant but it could be a bit more user friendly to get the best out of the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jordan D. Alignment Director Information Technology and Services ### "Great product at their price point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 18, 2025 Pros Huntress is extremely simple and straightfoward. Very easy to deploy. The expertise behind the scenes if fantastic as well. Cons Customization on the alert tuning. Integrations with other tools would fill in some missing value as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Andrew J. NOC lead Information Technology and Services ### "Great company and reliable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2025 Fantastic experience. They are developing quickly and are one of the best in the industry now. Pros Their incident reports are Amazing! They action on incidents incredibly quick. Cons No EDR integrations. We need to deploy a n EDR like S1 still to action on events In real time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gert-Jan S. Co-Owner - IT and Security Expert Information Technology and Services ### "Easy to setup, easy to maintain, easy to rollout." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 19, 2024 Pros Easy to setup, easy to maintain, easy to rollout. it is how a top notch security product should be. Cons Notifcations could be slightly better if i have to name one thing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andrew M. Support Technician Information Technology and Services ### "I couldn't do my job without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost always opened and in use. Pros Easy, simply to understand and navigate GUI. Highly intuitive and responsive agent with real-time reporting and next level support when you need it most. Cons Lack of merch. The only real problem I have with Huntress is the fact I can't display my support and use of the application in the real world. That's how good it is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229839/Huntress/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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