# Momence Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Momence Software - reviews, pricing plans, popular comparisons to other Yoga Studio products and more. Source: https://www.capterra.com/p/229516/Ribbon --- # Momence Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Momence ## What is Momence? Momence gives your yoga studio the scheduling, communication, reporting, payment, and automation tools you need to save time and increase revenue. Owners, staff, and clients love and find Momence easy to use. Owners and staff love the time-saving automation that allows them to focus more on their businesses. Their customers love being able to sign up for classes quickly and reserve spots for friends, too. Put your back-end admin on autopilot and get back to doing what you love most. ## What is Momence used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Yoga Studio](https://www.capterra.com/yoga-studio-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 70% Neutral 11% Negative 20% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Momence?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://momence.com/&name=Momence) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Momence 3.9 (76) VS. [4.7 (3,635)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (76) Ease Of Use 4.6 (2,974) Value For Money 3.8 (70) Value For Money 4.6 (2,053) Customer Service 3.7 (74) Customer Service 4.6 (2,282) ## Momence alternatives [4.4 (354)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (329)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (148)](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229516/Ribbon/alternatives/) ## FAQs about Momence Overview ### Which roles and teams benefit most from Momence? Momence is most used by business owners, studio owners, and executive leaders who manage scheduling, payments, memberships, and client communications from one system. Studio managers, administrative staff, and marketing teams benefit by handling bookings, attendance, promotions, and customer engagement, while instructors and service providers streamline class delivery and student coordination. Answer based on 76 reviews Overview ### What company size and industries is Momence built for? Momence serves small businesses in fitness first, with 96% of reviewers from small companies and 75% in Health, Wellness and Fitness. It is built for online teachers, instructors, creatives, studios, gyms, and fitness clubs, with some use in Arts and Crafts and Consumer Services, each at 3%. Answer based on 76 reviews Features and Usability ### What are the key features of Momence? Momence offers core scheduling features like class booking, appointment scheduling, and calendar sync, plus class management and membership management for fitness and wellness studios. Differentiating features include live streaming and video on-demand, POS and payment processing, CRM-style client communication, and marketing automation with website and Google or Meta integrations. Answer based on 51 reviews Integrations ### Which third-party tools and platforms does Momence integrate with? Momence integrates with Stripe for payments, Squarespace and WordPress for website embeds and booking flows, Mailchimp for email marketing, Zoom Workplace for virtual sessions, and Zapier for app connections. Official catalog listings also include ClassPass, PayPal, Shopify, Webflow, and Wix, showing support across payments, websites, and marketing. Answer based on 15 reviews Getting Started and Support ### How good is Momence customer support? Momence provides responsive support for many studios, especially during setup, training, and everyday questions. Small business owners and front desk teams often value helpful chat and ongoing guidance, but support quality appears inconsistent when technical issues or billing problems arise, with some users describing slow follow-up and limited continuity. Answer based on 26 reviews Getting Started and Support ### What training and onboarding options does Momence offer? Momence provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Answer based on 7 reviews Getting Started and Support ### What customer support options does Momence offer, and how do users rate the experience? Momence offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and strong during onboarding, but others report slow follow-up, inconsistent answers, limited chat help for complex issues, and long waits for live support appointments. Answer based on 58 reviews Features and Usability ### What features does Momence offer for studios and classes? Momence covers scheduling, memberships, events, marketing, messaging, and on-demand content in one platform. Fitness and wellness businesses often like the flexible class setup, SMS, email campaigns, lead management, and virtual offerings, though some admins find certain workflows clunky, reporting uneven, and a few advanced setup options confusing. Answer based on 28 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.1 (47) 57.45% of 47 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.2 (36) 72.22% of 36 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Calendar Management 4.0 (33) 57.58% of 33 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Member Database 4.2 (31) 61.29% of 31 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Membership Renewals 4.2 (24) 62.50% of 24 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Mobile Access 4.1 (19) 47.37% of 19 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Momence 113 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Monitor service demand and performance to plan for adequate resources that meet business needs Maintain personal certifications/qualifications Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Track and collect membership dues Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Create custom workout plans for your clients based on their specific goals Designed for dance studios Designed for yoga and pilates studios Automatically find mutually available meeting time slots across multiple calendars Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Automatically identify and save contact information of potential customers Live stream to multiple devices simultaneously Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Allocate and manage resources, such as employees, equipment, facilities, and other assets Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Connect with meeting participants remotely over video Allows users to view videos without downloading media files Allow organizations to streamline the check-in process for visitors. Make a list and register visitors Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.9 (76) 3.9 Based on 76 reviews ## Pricing Value for money 3.8 (70) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/229516/Ribbon/pricing/) Value for money 3.8 (70) 3.8 Based on 70 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Webflow](https://www.capterra.com/p/136159/Webflow/)[ ClassPass](https://www.capterra.com/p/249675/ClassPass/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (74) 3.7 Based on 74 reviews ## User reviews Overall rating 3.9 Based on 76 reviews Filter by rating 5(45) 4(8) 3(8) 2(4) 1(11) Mentioned topic Sorted by most recent CH Chase H. Owner Health, Wellness and Fitness ### "Good software, very poor support when it matters most." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 29, 2026 Momence works well day to day when things are running smoothly — the class management, custom questions, and backend navigation are solid. However, when a critical failure occurred it became clear the support infrastructure hasn’t kept pace with the platform’s growth. Small business owners depend on their software working reliably and on being taken care of when it doesn’t. On both counts, Momence fell short when it mattered most. Pros Fairly priced at $250/month for what it offers. The software is straightforward to learn and easy to navigate once you know the backend. Class booking works well, and the custom intake questions are genuinely useful for segmenting a diverse client base. As a site plugin it looks clean and professional. Cons A payment capture failure caused transactions to appear successful at checkout while nothing was actually collected on the studio side — yet charges appeared on my clients’ end. My staff had no way of detecting this. I was sent around a support loop that lacked urgency, contacted by 10+ different agents with no continuity, and received no proactive communication for over a week. Once resolved, I was advised to re-approach clients for payment with no explanation of what went wrong. When I submitted a documented damage claim, the billing team offered fixed compensation, refused escalation, and closed the conversation. For a platform whose core function is processing payments, this fell significantly short. The external booking page also feels inconsistent with the rest of the site experience. This is not the first time I’ve encountered reliability issues with the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rachel W. Owner and director Fine Art ### "Do not recommend. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 25, 2026 Terrible experience. Do not recommend. So much time wasted trying to figure out the product without help from onboarding. Pros I liked that it had the potential to streamline operations, CRM, enrollment and booking, appointment management, leads. It was supposed to be an all in one platform. Cons Terrible onboarding experience. Onboarder launched me before everything was set up and ready to go. Product was not easy to use. Client support was days away. I was continued to be charged after canceling the service. Sales team was not truthful in what the software could do. Switched from [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/) I was trying to switch from the studio director to have an all in one platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shawna S. Marketing Health, Wellness and Fitness ### "Promising Platform, but Bugs and Poor Support Hurt the Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 December 15, 2025 Overall, my experience was disappointing. Momence has a lot of potential, but it feels like a platform that’s still in development. I spent too much time troubleshooting issues, re-doing tasks, and chasing support for solutions. If reliability and seamless operations are important, there are other platforms that offer a smoother, more dependable workflow. Momence just wasn’t stable or intuitive enough for my needs. Pros The concept behind Momence is great; An all-in-one platform for scheduling, memberships, events, and communication. The interface is clean, the customer-facing pages look professional, and the automation options have real potential. When everything works, it can streamline a lot of operational tasks. Cons The platform is very buggy, and features don’t always work the way they’re advertised. Managing classes, memberships, and customer data often feels clunky, and the navigation isn’t intuitive. Reporting tools are limited and sometimes inaccurate, which makes decision-making harder. The biggest frustration, though, is the customer support; slow response times, inconsistent answers, and very little proactive help when something breaks. For a platform that’s supposed to simplify scheduling and client management, it often creates unnecessary friction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Andrea d. CEO Health, Wellness and Fitness ### "Momence stole my money and NEVER provided an explination or paid me back" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 22, 2025 Lame. horrible. torturous .disappointing. I was brushed over lied to and the worst- Stolen from. I kept getting passed from one representative to another until someone would say "we'll call you tomorrow" then they wouldn't. Pros Momence is updated/current. Cons Absolutely EVERYTHING! They are not paying me my money which I have 5 months of proof of and suddenly nobody is available to speak with about this dispite my countless attempt to resolve. They do not send out emails to clients after their first class even thought they said they would. You can't ring up two items at the same time if one item. is discounted. AND you can't cancel memberships they can only be "frozen". Also if you cancel a class it will appear on your website for eternity. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) mind body is expensive and hard for clients to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lindsey W. Owner Health, Wellness and Fitness ### "Beware — don’t share your data." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 29, 2025 I’m a wellness studio owner who was misled by Momence, a Y Combinator–funded technology company co-founded by Harvard Business School \[sensitive content hidden\]. On a recorded Zoom sales call, their sales team misrepresented a core integration to induce me into a contract. I run an appointment-only business and made my needs clear. They reassured me their class and appointment software would work. It didn’t. I gave them full onboarding access to my business system and invested weeks of time setting up their platform, preparing to switch. Only the day before launch did they finally admit their appointment scheduling platform could not actually do what they promised. That isn’t a simple mistake — that’s fraudulent inducement. When I asked for proof that my data was deleted, they sent a sham “certification” signed only as “Authorized Representative.” No name, no title, no accountability. When I sent them a proper certification letter requiring a real officer’s name and signature, they refused to sign and ignored my deadline. Their legal team now hides behind vague “litigation hold” language instead of certifying deletion. This isn’t how professional studio management software should behave. A company claiming to be an all-in-one platform for studios, gyms, spas, and dance schools should not be lying to close sales, mishandling data, and refusing accountability. \* Business owners: Protect your trust and your client relationships. Don’t risk them on Momence. \* Investors: Ask yourselves if this is really how a Y Combinator technology company should be operating. Dishonest. Evasive. Unprofessional. Pros \- The interface looks modern on the surface. . Cons \- Fraudulent inducement — sales team misrepresented integrations. - Wasted weeks setting up only to learn the platform couldn’t deliver. - Sent a fake deletion letter signed only as “Authorized Representative.” -Refused to sign a proper certification with a real name/title. -Evasive “Momence Legal” emails instead of accountability. - Not a trustworthy appointment scheduling platform. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I wanted more modern software that offered better referral program and guest passes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amanda C. President Health, Wellness and Fitness ### "Customer service to be improved, but good interface" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 August 10, 2025 Pros I appreciated the image of the platform, the user interface, ease of use, and the booking experience. Cons The customer service. It was slow, sometimes taking more than one week to resolve a situation. When I would ask questions through support, I was occasionally given false information resulting in a sales loss. Alternatives considered [ClassPass](https://www.capterra.com/p/249675/ClassPass/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Momence I preferred the interface and the application seemed to be a better choice for my business needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Simone P. Owner Health, Wellness and Fitness ### "Signed up to a trap. " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 23, 2025 great as long you don't need anything from the staff. Pros Great interface and software. User-friendly for both staff and employees, well designed. The app is great but it's very expensive to use stripe for payments. it's 2.3% of turnover. Nonetheless kind of good. Cons The support is close to useless. They promised the world. (We were we clubfit and we went to Momence with \[sensitive content hidden\] and the team, promising a seamless support, but the only seamless thing is the 2k a month they take out of our bank account. They staffed up the migration, facebook and leads didn't match correctly and still today it's a mission to get help with anything that is not already in the self help question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jena M. CEO Performing Arts ### "Focus on your people, while Momence covers the rest." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 24, 2025 The transition from Mindbody to Momence happened over 1 weekend transferring the data of over 20,000 customers. I was very impressed. I love how my team can use the customer support function instead of coming to me. And since converting, we have been able to hit all of our benchmarks. As a business owner, tools like this help our organization focus on creating high quality service and better customer care. Pros My front desk team loves its ability to have anyone on my team communicate with clients and we can all see the history. This allows our team to streamline our efforts and the client feel well taken care of. They also appreciate how easy the POS is and the accuracy of payment processing. I also love its integration with META and Google for our Marketing efforts (Leads Funnels, Analytics, integrated forms, etc.) The Teachers love it for the Substitution feature, How it seamlessly integrates into their Google Calendars, and how they can verify the accuracy of their payroll. Cons The bookkeeping function is not helpful because you don't really need all that transactional detail in your books. If you need to see where the revenue is coming from, you can just pull up the reports in Momence. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Needed software I could trust for automated recurring subscriptions and processing speeds that didn't slow down our efficiency. Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) Reasons for choosing Momence SMS, Sub features, merchant account processing fees, CRM, analytics, API, ease of use, customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brian B. Operations Health, Wellness and Fitness ### "DO NOT USE MOMENCE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 19, 2025 TERRIBLE. I wish I had the past 4 months of my life back and I know no one who likes it. They lock you into a 12 month contract and basically extort money from you. Pros Nothing, it has only increased our workload instead of reducing it! Nothing works and we have to fix issues daily. Cons The lack of support. They send you token emails saying they will support you for fixes and don't. They over promise and under deliver. Terrible company to deal with, terrible product to use. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because Momence cold called me, hit me up with a sales call, sold me the moon then underdelivered. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reasons for choosing Momence they told me it could do everything we needed and more, it didn't Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Alexis R. Production Associate Commercial Real Estate ### "Love this app! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 2, 2025 Super user-friendly! Very quick and easy to book each time I need to book a session. Pros Love this app! I use it to book yoga classes at my local studio and have never experiences an issue. Also the aesthetic is marvelous. Cons I have nothing negative to comment on this app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229516/Ribbon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Mindbody vs Momence](https://www.capterra.com/compare/40229-229516/MINDBODY-vs-Ribbon)[Daxko Operations vs Momence](https://www.capterra.com/compare/229516-268006/Ribbon-vs-Daxko-Operations) [Vagaro vs Momence](https://www.capterra.com/compare/153752-229516/Vagaro-vs-Ribbon)[ABC Glofox vs Momence](https://www.capterra.com/compare/136861-229516/Glofox-vs-Ribbon)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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