# Postmates Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Postmates Software - reviews, pricing plans, popular comparisons to other Order Entry products and more. Source: https://www.capterra.com/p/229317/Postmates --- # Postmates Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Postmates ## What is Postmates? Postmates is a cloud-based restaurant management software, which helps businesses connect with local customers, streamline order fulfillment, and manage deliveries. It allows users to create various promotions for the targeted audience and select the campaign’s duration and location as per requirements. The application enables merchants to receive in-app notifications about incoming orders, adjust preparation time, raise issues, and print tickets for every order. ## What is Postmates used for? [Order Entry](https://www.capterra.com/order-entry-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Postmates?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.uber.com&name=Postmates) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Entry 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Tracking 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Discount Management 4.1 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Order Management 4.8 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Order Processing 4.7 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Send / receive, process, and execute orders Order Fulfillment 4.5 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Postmates 9 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Create and manage digital catalog of products/services with their details, specifications, and price Track products that are for sale at a reduced price or part of coupon promotions Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.6 (24) 4.6 Based on 24 reviews ## Pricing Value for money 4.2 (19) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (19) 4.2 Based on 19 reviews ## Integrations [ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Olo](https://www.capterra.com/p/191606/Olo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (18) 3.9 Based on 18 reviews ## User reviews Overall rating 4.5 Based on 24 reviews Filter by rating 5(13) 4(10) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jacqueline S. Single User Food & Beverages ### "Great App, Lots of variety" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2025 I had a great experience with the app and recommend it for when you are hungry and looking for a variety of foods Pros Easy to use, doesn't lag, has lots of options when deciding on what you want to eat at anytime of day Cons Sometimes gps doesn't work but overall it's a good app, there's nothing much to not like about the app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO davie o. artist Arts and Crafts ### "Davie’s review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2024 Dope experience with them in getting it delivered for me Pros Postmates cool in wonderful experience which is cool Cons cus I can order food which is amsome in dope a lot cus you know why I like food a lot to eat and drink Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Douarou J. Artist producer Music ### "Postmates review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 13, 2024 Online oder app where you can found good taste Pros Best to oders food online and receive as fast Cons Ready to oder food with Postmate and receive good flavor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Ilana L. Artistic Director Entertainment ### "An alternative to Uber Eats and Doordash" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 15, 2024 Positive experience, well organized and thought out. Sometimes i had to search with a different term than the first one that came to mind. Pros Theyre similar to Uber Eats, but a little more streamlined. Cons The categories were not always intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Fara R. Homemaker Health, Wellness and Fitness ### "Postmates will get it to you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 29, 2024 Pros Postmates is a delivery service that can get you anything. Cons It's a great service although you have to decide who you want to trust with your orders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Monche G. CEO Graphic Design ### "Very convenient " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 24, 2024 As a worker, I was unsatisfied with how many deliveries that needed to be done it always to pay a bill however consumer really like the convenience Pros Well, I like most about Postmates is that it’s very convenient and quick Cons One of the cons regarding Postmates is the pay to workers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jarah M. driver Consumer Services ### "great for busy parents" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2024 Pros easy to use, makes it easier on me when I don't have time to go to stores. Cons I have no cons for Postmates application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kimberly C. Regional Sales Manager - West Industrial Automation ### "Good program / Not Enough Drivers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 30, 2023 Good experience. I will use again but will be careful if I do t have time to reorder if cancelled. Pros The program is set up very nicely. There is a good selection of restaurants but there are not enough drivers. Cons I have had several orders cancelled due to lack of drivers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Steven N. Church School Teacher and a UFC Fit Kids Attendant Education Management ### "My Take on Postmates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 13, 2023 My overall experience with Postmates is nice to use and it's simple because you are ordering food as takeaways and delivery. Pros What I think of Postmates feels like it's on the same page of Uber Eats, DoorDash, and GrubHub. I like using this app because it's nice to order food and get promotions from this app just like the others that I have mentioned. Cons What I think it could work on is that Postmates is similar to the GrubHub where they could at least specify what car and who is the driver and with a heads up display to show where is the driver at and the ETA about for sure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mike J. Editor / Producer Entertainment ### "Postmates is a wonderful useful delivery service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 6, 2023 I like to use this app when ordering from certain locations. The service is usually good. Pros Postmates works just like most delivery services. They do offer more options though so it a good one to use. Cons It isn't as popular as some of the bigger apps so it isn't available everywhere, Switched from [Instacart](https://www.capterra.com/p/229777/Instacart/) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) [Deliveroo](https://www.capterra.com/p/252491/Deliveroo/) [ChowNow](https://www.capterra.com/p/229841/ChowNow/) [GrubHub](https://www.capterra.com/p/210141/GrubHub/) I go back and forth with each service. 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