# Cisco Duo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cisco Duo Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more. Source: https://www.capterra.com/p/228827/Duo-Security --- # Cisco Duo Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cisco Duo ## What is Cisco Duo? Cisco Duo is a cloud-based identity security solution that protects organizations from identity-based threats and boosts workforce productivity. Trusted by over 40,000 organizations worldwide, Duo delivers an exceptional access management experience across all users, devices, and applications, making access to resources secure, seamless, and easy. Duo with Cisco Identity Intelligence provides deep visibility across your identity ecosystem, adding a powerful security layer to any identity infrastructure. Offer users a world-class access experience through Duo Passport to eliminate MFA friction and fatigue without sacrificing security. To stop threats, Duo verifies user identities with strong authenticators including Duo passwordless, Verified Duo Push with number matching, and phishing-resistant factors like biometrics and FIDO2 security keys. Paired with deep insights into users’ devices, Duo gives you the control to adaptively limit access based on device health or user risk. ## What is Cisco Duo used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/)[Network Security](https://www.capterra.com/network-security-software/) Top alternative Featured Overall rating Based on 548 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 1% Pros & cons Flexible multi-factor authentication Comprehensive information access control Dependence on mobile devices Unreliable push notification delivery Starting price $3 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cisco Duo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cisco.com&name=Cisco Duo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cisco Duo 4.7 (548) VS. [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3 Per User, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (547) Ease Of Use 4.5 (267) Value For Money 4.6 (236) Value For Money 4.4 (224) Customer Service 4.4 (221) Customer Service 4.5 (222) ## Cisco Duo alternatives Highest Rated [4.7 (934)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (139)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (24)](https://www.capterra.com/p/239317/ManageEngine-Password-Manager-Pro/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/) ## Who uses Cisco Duo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Flexible multi-factor authentication 97% positive reviews out of 31 Most reviewers describe duo security as easy to deploy, user-friendly, and highly effective for preventing unauthorized access across devices. Dependence on mobile devices 52% negative reviews out of 95 Some reviewers indicate phone compatibility issues arise when devices are lost, outdated, or unavailable, complicating account access and setup. Addi P Customer Service Agent, 201 - 500 employees. "Duo Push Login relies on having a compatible mobile device and an active internet connection. If I misplace or lose my device, or if it runs out of battery, I may need help accessing my accounts or be unable to access them all together." Comprehensive information access control 96% positive reviews out of 25 Most reviewers report information security provides peace of mind by reliably safeguarding personal and organizational data from breaches. Bryan W Co-founder, 2 - 10 employees. "It is always important to be secure with sensitive accounts and information and the 2FA factors make it a breeze to use" Unreliable push notification delivery 42% negative reviews out of 85 Some reviewers describe push notifications as inconsistent, with delays, failures, or missed prompts disrupting timely authentication. Ritesh J SOFTWARE ENGINEER, 10,001+ employees. "Sometimes due to poor data access on the end user part, a push notification doesn't come up although data is available, Which leads to a timeout." Robust sensitive data safeguards 100% positive reviews out of 23 Most reviewers indicate data protection offers strong multi-factor authentication, ensuring sensitive information remains secure and inaccessible to unauthorized users. Leila S Research Scientist, 51 - 200 employees. "Using Duo security gives me the ease of mind that no one can try to hack my email and data ." Authentication delays and lags 70% negative reviews out of 47 Most reviewers find performance and speed issues cause slow response times, frequent timeouts, and occasional app freezes during authentication. Cosmin R QA Engineer, 10,001+ employees. "Occasional delays in the authentication process can be a minor inconvenience when using Duo Security." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Two-Factor Authentication 4.8 (134) 71.64% of 134 reviewers that rated this feature as important or highly important This capability helps you add an extra security layer by requiring a second verification step. Reviewers indicate it’s simple to set up, integrates with many platforms, and reliably protects accounts, though some mention frustration if backup codes don’t work. Secure Login 4.9 (122) 72.13% of 122 reviewers that rated this feature as important or highly important With secure login, you gain strong protection for your accounts using real-time push notifications and device compliance checks. Reviewers appreciate how this aspect prevents unauthorized access, is simple to use, and gives confidence that sensitive data remains safe. Mobile Authentication 4.8 (111) 67.57% of 111 reviewers that rated this feature as important or highly important With mobile authentication, you can quickly verify access using your phone through push notifications or biometrics. Reviewers appreciate its convenience, reliability, and seamless operation across devices, though some report issues when backup codes fail. Authentication 4.8 (107) 76.64% of 107 reviewers that rated this feature as important or highly important You benefit from flexible authentication methods, including push notifications and one-time codes, plus integration with Microsoft Active Directory. Some reviewers find it easy to use and manage, but a few say push notifications occasionally fail to appear. Multi-Factor Authentication 4.8 (70) 65.71% of 70 reviewers that rated this feature as important or highly important It gives you several ways to verify your identity, like push notifications, SMS, and hardware tokens. Users think it’s easy to use, reliable, and convenient, with flexible options that boost security and encourage adoption across different devices and accounts. Single Sign On 4.5 (70) 62.86% of 70 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Cisco Duo 62 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Regulate who can view information within the system Define levels of authorization for access to specific files or systems Control and manage access to company resources Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications A record of all activities within the system, including user access, changes made, etc. You benefit from flexible authentication methods, including push notifications and one-time codes, plus integration with Microsoft Active Directory. Some reviewers find it easy to use and manage, but a few say push notifications occasionally fail to appear. The system can automatically recognize a user and/or device Track and analyse user behavior within a system or network Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Identify and respond to security threats to cloud applications Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Protect sensitive data for digital privacy Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Passwords are stored in an encrypted format Convert data into a code for security Track status, assign actions, and control access to systems for devices within the organization Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Identify and prevent suspicious activity Manage and track all disruptions and incidents Identify and alert about security breaches by third parties Access software remotely via mobile devices With mobile authentication, you can quickly verify access using your phone through push notifications or biometrics. Reviewers appreciate its convenience, reliability, and seamless operation across devices, though some report issues when backup codes fail. It gives you several ways to verify your identity, like push notifications, SMS, and hardware tokens. Users think it’s easy to use, reliable, and convenient, with flexible options that boost security and encourage adoption across different devices and accounts. Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics A database of passwords to flag for reuse Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Securely access passwords from any device Install software updates and bug fixes remotely Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Trigger clickable pop-up messages Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks With secure login, you gain strong protection for your accounts using real-time push notifications and device compliance checks. Reviewers appreciate how this aspect prevents unauthorized access, is simple to use, and gives confidence that sensitive data remains safe. Securely share encrypted passwords with colleagues Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm This capability helps you add an extra security layer by requiring a second verification step. Reviewers indicate it’s simple to set up, integrates with many platforms, and reliably protects accounts, though some mention frustration if backup codes don’t work. Store, modify, and track user accounts and access in a centralized directory Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Extend virtual private network over public networks to enable protected information exchange Safeguards to protect network vulnerabilities Discover patch statuses and vulnerabilities Get Advice We can help you find the software with the features you need. Features 4.5 (547) 4.5 Based on 547 reviews ## Pricing Value for money 4.6 (236) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/228827/Duo-Security/pricing/) Duo Essentials $3.00 Per User,Per Month It includes: - Duo Directory - Phishing-Resistant MFA - Complete Passwordless Authentication - Single Sign-On - Trusted Endpoints - Unlimited Applications Duo Advantage $6.00 Per User,Per Month It includes: - Cisco Identity Intelligence (Cross-Identity Visibility, ISPM, and ITDR) - Duo Passport - Session Theft Protection - Device Health Checks - Risk-Based Authentication Duo Premier $9.00 Per User,Per Month It includes: - Comprehensive Package For Complete Zero Trust Access - VPN-Less Remote Access To Private Resources - Complete Device Trust With Endpoint Protection Check Value for money 4.6 (236) 4.6 Based on 236 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (221) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (221) 4.4 Based on 221 reviews ## User reviews Overall rating 4.7 Based on 548 reviews Filter by rating 5(408) 4(115) 3(17) 2(2) 1(6) Mentioned topic Sorted by most recent SM Scott M. IT Director Financial Services ### "DUO gets it done" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 10, 2026 Overall it's been a great solution to meet the needs for MFA in our workplace environment, because our end users can't uses smart phones because of compliance. Pros Learning curve was short, it was a great value for our needs and setup was very easy and suited our needs. Cons Support response wasn't robust and limited in the scope of solutions. They pointed me to FAQ's rather then support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Glen G. Systems Operator Government Administration ### "Dup 2 Factor, A simple, easy to use system for Network Authentication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Cisco Duo has helped us with our 2 factor logon requirements. This 2FA works seamlessly with our Network either with the use of a mobile device app, hardware token or even a code over a landline phone. Pros Duo Security is probably one of the easiest 2 Factor authentication platform out there. It is a great Value for you money and the account and Device management is straight forward and easy with their Administrative panel Cons There was not much to dislike about this platform. The only issue is once in a while that device app would be unresponsive, but a simple reboot would solve any issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Heather C. Flight Ops Controller Airlines/Aviation ### "I Recommend Duo Security!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Duo Security gives both me and my employer peace of mind during times when I bring my work laptop home to use. Pros Duo Security allows me to safely work at home from my work laptop, it is fast and extremely easy to use. Cons There is nothing I don't like. It is a very easy app to install on my cell phone that aligns with my work laptop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sebastian C. Information Technology Technician Higher Education ### "Great do it all authenticator service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 25, 2025 Very good overall for multiple users who need authentication. Works well with other services for a well rounded authentication service across the board. Pros Very simple authenticator to use. Easy process to login and verify user. Good value for money for our needs. User and account management was comprehensive and easy to do. Customer support not used by me but my team had no issues with them. Cons Occasional glitch or user lock out would cause issued. Was never too hard to fix though. We just had to reverify their accounts and renew their authentication. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Elizabeth H. Senior Product Manager Retail ### "duo thumbs down. :(" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 19, 2025 No thanks, not sure I am a big fan at all. I am sorry, but you need a lot of improvements that I can see. Pros Hi, I am not sure I like much about this app. I continually have trouble with this product. And am on the phone with IT a lot about it Cons Well frankly it never works. And if I am stuck and cannot login to my server somewhere, it makes for very inconvenient work day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Carli N. Scheduler Consumer Services ### "Efficient and user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 11, 2025 My overall experience with Duo Security is positive. My company has been using it for a while now and I have never had issues. Set up has always been simple and efficient. Pros What I like most about Duo Security is the ease of use and how quick it is to verify I am logging into my jobs network. Cons I cannot think of anything I dislike about Duo Security at this time. I recently had to get a new phone and it was a super easy set up with IT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jim C. Lead application support analyst Information Technology and Services ### "Ex-user of Duo Security." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 3, 2025 I used Duo security when I was in EPAM, at that time, EPAM used it as an internal two factor authentication tool. Pros As a two-factor authentication tool, it is easy to use, you can easily install it in different cell phones and OS. Cons I didn't find any cons in Duo security, as an user, I found it very convenient. You just need to register your phone in advance, then when the system requires two-factor authentication, it will direct you to the cell phone,. Switched from [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/) Company decision. I was not the decision maker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexis C. Centralized Services Technician Information Technology and Services ### "Need MFA and SSO? Duo's Got You!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 30, 2025 Overall, I would highly recommend Duo as your primary MFA/SSO solution. Value is great, support is helpful, and its secure. Pros Duo is a great choice for MFA! The users we deploy to like how easy it is to set up, and they have one MFA for most of their tools. It also has a great SSO option, which makes it reliable for our business use-case. The price is great for what we can do with it, and we feel secure in our business. Support has been wonderful as well! Cons We haven't run into too many issues with Duo. When we have a problem, they're here to help us get rolling! Our integrations were easy to set up, and we didn't have much pushback from users when implementing Duo as opposed to other MFA providers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO Chris O. Operations Manager Education Management ### "Duo for me, Duo for You - Thank You" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 14, 2025 I've had a very positive experience with Duo. Worth every nickel to implement with our systems, works across different platforms without fail. Pros DUO is easy to install, implements quickly. More reliable than other verification systems I've used. Easy to manage additional users, login process is simple, pops right up as banner on phone. Cons I have not problems with Duo Security, no complaints. We've been using it for a few years now. No bugs, no problems. Toughest thing is getting Luddites accustomed to using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Regina C. Real Estate Online Media ### "Secure site " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2025 My overall experience is good. It helps my feel safe, secure and comfortable knowing that my personal information is confidential. Pros It gives me assurance that my personal account information is secure. It allows me to create a password or pin each time in order to access my accounts . Cons I believe the set up initially was complicated as it asked me to create a password and my password didn’t fit the criteria each time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228827/Duo-Security/reviews/) Popular comparisons [Okta vs Cisco Duo](https://www.capterra.com/compare/119653-228827/Okta-vs-Duo-Security)[WatchGuard AuthPoint vs Cisco Duo](https://www.capterra.com/compare/186563-228827/WatchGuard-AuthPoint-vs-Duo-Security)[LastPass vs Cisco Duo](https://www.capterra.com/compare/151988-228827/LastPass-vs-Duo-Security) [Auth0 vs Cisco Duo](https://www.capterra.com/compare/154900-228827/Auth0-vs-Duo-Security)[Rippling vs Cisco Duo](https://www.capterra.com/compare/172127-228827/Rippling-vs-Duo-Security)[JumpCloud Directory Platform vs Cisco Duo](https://www.capterra.com/compare/175092-228827/JumpCloud-DaaS-vs-Duo-Security)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)