# aReservation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about aReservation Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/228527/Event-Book-Manager

---

# 

 aReservation Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

aReservation

## What is aReservation?

Indexic is a Tour, Rental & Activity operator reservation solution allowing companies online reservations, manage resources & e-waiver/lease in one platform. The software features tracking and viewing equipment on one screen. E-waiver, Two-way texting, email & text reminders, tidal & sunset auto-scheduler, auto cancellation notice, abandoned booking recovery, threshold mgt., POS, dynamic pricing, & a reporting hub. 5 Star Support Doing business in the US and US Territories.

## What is aReservation used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Rental](https://www.capterra.com/rental-software/)

Top alternative

Featured

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$0.01

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for aReservation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://wp.indexic.net&name=aReservation)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### aReservation

4.9 (48)

VS.

[4.8 (1,125)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$0.01

Per Feature

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (48)

Ease Of Use

4.8 (5,741)

Value For Money

5.0 (46)

Value For Money

4.7 (3,525)

Customer Service

5.0 (46)

Customer Service

4.8 (3,256)

## aReservation alternatives

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/228527/Event-Book-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.8 (30)

66.67% of 30 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

5.0 (30)

66.67% of 30 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reservations Management

5.0 (24)

70.83% of 24 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Customer Support

5.0 (22)

59.09% of 22 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Rate Management

4.8 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Activities Booking

4.9 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Allows businesses to offer customers reservations for a variety of activities.

aReservation 81 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage and track all internal and external communication conducted via calls, email, text, or chat

Accept and process credit card transactions

Searchable repository of information about clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Provide online support for your customers through live chat or help desk functionality

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Digitally sign online documents

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Management of commercial motor vehicles for work-related purposes

Form predictions based on past and present data/trends

Global distribution system used by online travel agencies to track availability and manage reservations

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Bookings that last more than one day

Utilize the same app for multiple events

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Allow users to buy and sell tickets online, register for events, and collect buyer information

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Ratings/Reviews

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Specify type/number of reserved tickets based on seating selected during booking

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

For selection of seat at booking or check-in

Length of rental

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage all supplier data and operations

Gauge satisfaction and receive information for improvement and success

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.8 (48)

4.8

Based on 48 reviews

## Pricing

Value for money

5.0 (46)

Free Trial

Free Version

Basic

$0.01

Per Feature,

Value for money

5.0 (46)

5.0

Based on 46 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (46)

5.0

Based on 46 reviews

## User reviews

Overall rating

4.9

Based on 48 reviews

Filter by rating

5(44)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PW

Pamela W.

Owner

Entertainment

### "Best Booking Company "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 19, 2024

Easy to get set up. Everyone is very friendly and helpful. Our customers love the ease of using it. Overall the company is the best!

Pros

Everything is simple and everyone loves it. Any questions are answered immediately!

Cons

I can’t think of anything that I don’t like about it. We love it.

Switched from

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

They didn’t know what they were doing and I could never get any answers. They also cost me a an unfortunate amount of money!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Neil B.

Golf Cart Rentals

Consumer Services

### "Better than FareHarbor "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 19, 2024

Pros

Simple to navigate, resources, easy checkout process, and customer support is top notch.

Cons

Our Resources get changed around sometimes

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Lack of support and no Resource calendar

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Stan G.

Office Manager

Leisure, Travel & Tourism

### "Great way to manage reservations"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 7, 2023

Pros

We needed a better way to keep all of our rental reservations organized, and aReservation does the trick! By allowing customers to book online, our email and phone lines are not tied up.

Cons

It took me a little bit of time to learn how to navigate the portal, and to be honest, I am still learning. Anytime I had issues or had a question, I would email the customer support team and they would get back to me immediately.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 9, 2023

Stan, Thank you for taking the time to tell us how our software and services have served your rental company. We are honored that you selected Indexic as your reservation software. Thank you again Team Indexic

MF

Monica F.

Assistant General Manager Bookkeeper

Hospitality

### "Skating and Playground time rentals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2023

I have a good experience with it, easy to learn and support staff is good.

Pros

Ease of use and collection of fees electronically.

Cons

Not really any that I can think of. This is the only type of product I have used and I didn't select it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2023

Monica, Thank you for taking the time to tell us how our software and customer support team has served your company. We know you have choices and are honored that you have selected Indexic as your reservation and waiver software company. Thanks again, The Indexic Team

JP

Jenny P.

Office Manager

Recreational Facilities and Services

### "Great Company to work with!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2023

Pros

Easy to use. Great customer service. Very helpful when needed. Won't be changing anytime soon.

Cons

None at the time. Very helpful when wanting new features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 26, 2023

Jenny, Thank you for taking the time to complete the review. Reviews help us to better understand how to serve you and your company. We know you have other choices and are honored you selected Indexic as your boat tour and rental reservation and waiver provider. Thank you again, Team Indexic

MS

Michael S.

Owner/Operator

Leisure, Travel & Tourism

### "Indexic with aReservations is the perfect fit for any rental company! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2023

From the start with \[sensitive content hidden\] being patient with follow up and them explaining the advantages for our company to utilize Indexic with a simple not pushy pitch is what steered me to giving it a try with no regrets and once we started working directly with \[sensitive content hidden\] that were also very patient in helping us, we knew this system was going to be a great fit for our company!

Pros

The support of integrating our system and easy to use process makes aReservartion a no brainer for us and our staff!

Cons

Change can always be difficult and after starting with one process and having the staff train again to the updated system and process was a challenge but ultimately it all worked out. Another true aspect of us deciding on utilizing Indexic is because the offering of insurance for clients was in the works, and we are hopeful this does come to fruition for next season. If we have an option with another platform that has this option at a reasonable rate, we will have to entertain it. Also, and most importantly please try and get integration approved with GetMyBoat and other apps calendars. Thank you!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 26, 2023

Michael, First thank you for taking the time to complete the review and let us know how our software and our customer support team serve your company. I agree change can be difficult which is why our team works hard and does all the heavy lifting during any transition. So, you know, the boat liability insurance program will be rolled out way before the 2024 season. Please know that we are honored to serve you and your company and thank you for your continued support. Best Team Indexic

HP

Heather P.

Licensed Tour Operator

Leisure, Travel & Tourism

### "Easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2023

Pros

It’s user friendly when making a reservation.

Cons

The mobile version can be better optimized for both user and operator.

Switched from

[GoDo](https://www.capterra.com/p/172688/GoDo/)

My original touring software was hacked

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2023

Heather Thank you for taking the time to complete the review and awarding us a 5-star rating. We are honored you selected Indexic, the makers of aReservation to support your walking tour company. We appreciate your input on ways we can improve. Our overall goal is to provide you with the best tour and rental reservation software in the industry and unparalleled customer support. Thank you again Team Indexic

KL

Kate L.

Owner

Leisure, Travel & Tourism

### "Indexic has it all!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2023

Pros

The simplicity of it. It is very user friendly.

Cons

I’m not a big fan of the new calendar and the fact that it shows two numbers (one for how many groups you have and one for total number of flyers). That can be confusing. I wish it only showed the number of flyers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2023

Hi Kate, Thank you for taking the time to complete the review and awarding us a 5-star rating. We are Indexic are honored you selected aReservation tour software to support your watersport company. We know you have other options and will always provide you with the best tour and rental reservation software in the industry and unparalleled customer support. Thank you again Team Indexic

CL

Capt L.

Gm

Leisure, Travel & Tourism

### "Works for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2023

Very good

Pros

Support staff and solving issues fast. Payment are right on time

Cons

Some features are clunky. Closing days or blocks of day are hard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2023

Hi Captain Larry, Thank you for taking the time to tell us how our software and service work for your business. We are always working to improve ourselves and appreciate your comments. Thanks again The Indexic Team

PS

Paulette S.

Owner

Hospitality

### "Indexic is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2023

It has been great! We have had several bookings and has worked very well in our business.

Pros

We really like the staff at Indexic. It was a challenge for me at first to learn the the reservation software because I had not used anything for boat rentals in the past. Once I learned it, it was so simple. The staff really worked with me to make sure I fully understood their product.

Cons

I know I am not utilizing their product to my full potential. I am sure I am missing out on things but have failed to take the time to learn it in more detail. They are always willing to help, I just need to make the time to do it.

Reasons for choosing aReservation

Recommended by another business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2023

Hello Paulette, Thank you for taking the time to tell us how our software and service work for your business. We are pleased to hear that aResevation has helped you operate your business and that our customer support team has been helpful to you. If you would like some additional training, please contact us and we will be glad to help. We are always working to improve ourselves and appreciate your comments. Thanks again The Indexic Team

[View all Reviews](https://www.capterra.com/p/228527/Event-Book-Manager/reviews/)

Popular comparisons

[Booqable vs aReservation](https://www.capterra.com/compare/138689-228527/Booqable-vs-Event-Book-Manager) 

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