# WorkforceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WorkforceHub the right Time Tracking solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228475/WorkforceHub/reviews

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WorkforceHub

4.4 (87)

[View alternatives](https://www.capterra.com/p/228475/WorkforceHub/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WorkforceHub

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

LT

Luka T

Payroll ManagerAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly.“

November 8, 2025

CE

Carmen E

Payroll AdminInvestment Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Some of the new views after the 2024 upgrade are not the best. And would be nice if we could print group timecards as before instead of emailing WorkforceHub for the timecards.“

April 22, 2025

Harsimran G

SalesTelecommunications, 201 - 500 employeesUsed the software for: 6-12 months.

“What I like the most about WorkforceHub is that it’s a solid workforce management tool with great features like time tracking, scheduling, and HR management.“

February 1, 2025

NM

N'dea M

Human Resources TechnicianUtilities, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I am not in favor of the system not displaying what hours will be allotted during the next cycle.“

September 19, 2025

PB

Prashant B

NOC EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months.

“It helps ensure 24/7 coverage by showing who’s on duty, and swapping shifts is easy, which is crucial for our team.“

February 25, 2025

JP

Jessica P

HR GeneralistHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“Unfortunately we were unable to sync Workforce Hubw with our HR platform, Rippling.“

April 25, 2025

CB

Christie B

Vice PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“WorkforceHub is easy for my employees to login and logout and capture information needed for reports/payroll“

April 22, 2025

CS

Christina S

Co-owner, Occupational TherapistHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc).“

August 2, 2024

## Showing most helpful reviews

Showing 1-25 of 87 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ayanda M.  
Administrative Assistant  
Construction  
Used the software for: 1-2 years

### "WorkforceHub Review"

January 22, 2025

4.0

I enjoyed my overall experience and was very cost efficient

Pros

I found this software very easy to use and made onboarding so easy as I was able to add employees easily.

Cons

WorkforceHub does not have a good customer service helpline, they take too long to respond.

Review Source

Response from Swipeclock

February 18, 2025

Thank you for choosing WorkforceHub—we’re happy to hear you found it cost-efficient and had a great overall experience! If there’s anything we can do to further assist you, please don’t hesitate to reach out.

RT

Richard T.  
IT Director  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Workforcehub at RAM"

April 23, 2025

4.0

In general, I've heard fewer issues so it would seem that things are going much better that I'm aware.

Pros

The fact that this is saved in the cloud and therefore a little less stress on myself to have a local backup of the system.

Cons

Compared to our prior timeclocks with Icon Time, not as flexible when a fingerprint doesn't go through, as the old system we had, you could bypass the fingerprint and at least have a picture taken to verify identify. This does not.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing WorkforceHub

Didn't have much of a choice since at the time, we were at a point of failure and had to do something quickly.

Review Source

Response from Swipeclock

June 26, 2025

Thanks for your feedback! We’re glad the cloud-based system has reduced your stress and that things are running more smoothly overall. We appreciate your note on fingerprint flexibility—it’s valuable insight we’ll share with our team.

Ashley R.  
SEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Hard to work with - don't recommend"

December 18, 2024

2.0

very confusing and aggravating, I would not recommend this

Pros

It did the job to allow me to access email from another company, but that was it

Cons

almost everything. it was very hard to connect to. It kept saying my computer had issues and would run me into circles when trying to log in. It acted as if I needed to download something but when I did, didn't seem to recognize that step was completed

Review Source

Response from Swipeclock

January 23, 2025

Thank you for sharing your feedback. We’re sorry to hear about your frustrating experience and the challenges you faced with logging in and connecting. Your comments are important to us, and we’ll review them to address these issues and improve the platform. We appreciate your honesty and regret that we didn’t meet your expectations.

AY

Aaron Y.  
Operations Manager  
Accounting  
Used the software for: 1-2 years

### "HR, Onboarding and Time-Tracking. All-in-one!"

December 17, 2024

5.0

WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I don't see us moving away from it anytime soon

Pros

The multi-function capability of the platform is very useful. From HR to onboarding to time-tracking and time off requests and even team member check in

Cons

Some integration issues with Quickbooks but it isn't a huge issue. Usually easily fixed

Switched from

[TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/)

Needed a more robust system that solved multiple issues and eliminated some platforms

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your review! So glad to hear the mutli-function capability is helpful for you. We appreciate your support of WorkForce Hub.

LD

Louise D.  
Admin  
Legal Services  
Used the software for: 6-12 months

### "Workforce Scheduling "

December 26, 2024

5.0

It’s the not the best, needs help with updates.

Pros

When team gets work, they can accept, easy.

Cons

When doing changes in the app for employees to accept the new changes it’s harder.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing WorkforceHub

Easier, cheaper, smoother transfer and all employees can adapt to the app and click faster.

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your review! We appreciate your support of WorkForce Hub.

CS

Christina S.  
Co-owner, Occupational Therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "WFH review"

August 2, 2024

3.0

So far it is ok but things are still confusing for us and still trying to work out the kinks.

Pros

That is it has PTO and time tracking in one system vs using multiple systems

Cons

1) That we are not able to have a free admin accounts for multiple admins. 2) The training would be more applicable if we were able to access the system and trial things during the instruction; it was very confusing trying to set things up on our own after. 3) Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc). 4) Wish things were more visually appealing and employee time tracking and time off were in one area instead of seperate places; as well as a different place to make additions to PTO etc.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing WorkforceHub

Same as above; seemed like it was going to work well for out accountant; was similiarly priced and had not options in one system rather than multiple.

Switched from

[Day Off](https://www.capterra.com/p/182523/Day-Off-Leave-Tracker/)[Timesheets MTS](https://www.capterra.com/p/39949/Timesheets-MTS/)

So that we could have tracking all in one system rather than having two. We also thought that it would be more compatible for our accountants to access, but because they had different information in their system, it kept changing ours and did not work for us. With 3 owners, it was not able to allow us access unless we were viewed as "terminated" in the system otherwise it would charge use for each user and ultimately we had to remove it.

Review Source

Response from Swipeclock

August 8, 2024

Thank you for your feedback, if you havent already, feel free to fill our our support form and I will make sure to get you some support on your concerns. https://support.swipeclock.com/directsupport/s/

NM

N'dea M.  
Human Resources Technician  
Utilities  
Used the software for: 2+ years

### "Accommodates Our Needs"

September 19, 2025

5.0

Overall experience has been god using this system. I would enjoy it more if it had a more modern look. Providing a face lift to the pages and easier navigation while using. It tends to be a learning curve when working with our new employees.

Pros

What I like about WorkforceHub is that our managers are able to prepopulate workers schedules and change them as needed. We are also able to view time off and where coverage is needed in one location. For our employee they are able to adjust hours, make time off request, and view PTO balances for more effective request.

Cons

I am not in favor of the system not displaying what hours will be allotted during the next cycle. For our organization, pto accruals occur every pay cycle. It would be nice to either see what the new balance will be with added time or what the balance will look like if time was taken.

Review Source

LT

Luka T.  
Payroll Manager  
Accounting  
Used the software for: 6-12 months

### "Efficient tool "

November 8, 2025

5.0

Overall it's a great tool that can help payroll department to provide better service with tracking employees hours.

Pros

I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly.

Cons

Implementation process takes too long which it creates clients disappointment and often changing their mind to not move forward.

Review Source

ES

Elias S.  
Marketing Coordinator  
Financial Services  
Used the software for: 6-12 months

### "Good for Managing Teams and Scheduling"

September 9, 2025

5.0

Pros

I appreciate how WorkforceHub centralizes scheduling, time tracking, and employee management, saving a lot of admin time.

Cons

The system can lag when multiple users log in, and the design feels a bit outdated compared to modern platforms. That also makes the learning curve a little bit higher.

Review Source

Eddie W.  
Procurement Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Great for Employee Scheduling "

February 3, 2025

4.0

Great to work with. Has helped ourHR department in a big way.

Pros

Great for employee scheduling. Definitely gets the job done.

Cons

Could be a little more user friendly for personnel.

Review Source

Response from Swipeclock

February 21, 2025

We’re glad to hear that our scheduling features have been a valuable tool for your team and that WorkforceHub has positively impacted your HR department. We also appreciate your input on improving user-friendliness—we’re always working on enhancing the experience for all users.

MW

Martha W.  
CEO and Licensed Marriage and Family Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Grateful for such an intuitive program and amazing team!"

August 2, 2024

5.0

Their team has been most helpful in getting us started and supporting us while using the program.

Pros

The ease of use, how it syncs with our payroll company, the easy to use reports, and date tracking for accounting purposes. We use it for onboarding new staff, time sheets and scheduling.

Cons

I have not found anything negative about this program.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

This program gives us more options and control over what we need. There is a team in place for as much support as we need.

Review Source

Response from Swipeclock

August 8, 2024

Thank you for your review and support of WorkForce Hub!

TP

Tina P.  
Practice Manager  
Medical Practice  
Used the software for: 1-2 years

### "GSA Review of WorkforceHub"

August 7, 2024

4.0

My overall experience is a wonderful experience. WorkForceHub is easy to use and easy to navigate. Their staff is very helpful as well.

Pros

Being able to set schedules for employees.

Cons

Not being able to add mileage until the employee clocks out.

Alternatives considered

[webexpenses](https://www.capterra.com/p/140646/webexpenses/)

Reason for choosing WorkforceHub

I used it at my last place of employment. I also need something that would directly intergrade with Quickbooks.

Review Source

Response from Swipeclock

August 8, 2024

Thank you for your review and support of WorkForce Hub!

KM

Kelly M.  
ALA Associate  
Retail  
Used the software for: 2+ years

### "Easy amd efficient program"

January 11, 2025

5.0

Good. Kept accurate pto and weekly hours. Nice platform.

Pros

Extremely easy to use. The dashboard has a nice setup.

Cons

The login and logout buttons are to close

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your review! We appreciate your support of WorkForce Hub.

EA

Emma A.  
Cash lead  
Retail  
Used the software for: 6-12 months

### "Workforce Hub Review"

February 13, 2025

4.0

Pretty good. I would request ot loads faster.

Pros

How easy it is to use. It is easy to view pay stubs and get t4 forms for taxes.

Cons

Sometimes it does lack customization options. Uaually it is pretty good for making basic schedules. One the mobile app there are not as many features as the laptop version.

Review Source

Response from Swipeclock

February 21, 2025

We’re glad to hear that you find WorkforceHub easy to use and appreciate features like viewing pay stubs and accessing T4 forms for taxes. We also appreciate your comments about customization and the mobile app. We’re constantly working to improve and will take your suggestions into account to enhance the mobile experience and load times.

YJ

Yadira J.  
Office Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "User Friendly Interface"

December 6, 2024

5.0

Pros

I love that it is really user friendly. Everything is pretty straight forward.

Cons

Sometimes I think it glitches so I think I've clocked in but haven't. But I think that is more likely my computer that is glitching

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your review! We appreciate your support of WorkForce Hub.

CP

Carrie P.  
Counselor  
Education Management  
Used the software for: Less than 6 months

### "Highly recommend"

February 18, 2025

4.0

Software is easy to use, employees were receptive to trying it as well.

Pros

I have found that Workforce Hub has been very user friendly and customer support has been very helpful.

Cons

Although customer support is helpful, there are times we have to wait too long, especially when needing something answered right away.

Review Source

Response from Swipeclock

February 21, 2025

We’re thrilled to hear that WorkforceHub has been user-friendly for you and that your employees have embraced it as well. We also appreciate your feedback on customer support!

SB

Steven B.  
Manager  
Warehousing  
Used the software for: 1-2 years

### "Great service a must have!"

December 30, 2024

5.0

Very good. I love WorkforceHub. I have used it at a few of the companies I have worked for.

Pros

Makes keeping track of time simple and effective

Cons

Nothing. It is a really great tool and makes the job much easier

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your kind words! We appreciate your support of WorkForce Hub.

SR

Shatema R.  
Agent  
Insurance  
Used the software for: 6-12 months

### "Great system"

February 3, 2025

5.0

Pros

It provided me with Consistency and reliability

Cons

It was hard to navigated at first but once I figured it out it became easier

Review Source

Response from Swipeclock

February 21, 2025

We’re delighted to hear that you find our system consistent and reliable! We understand that there can be a learning curve at first, and we appreciate your patience as you got familiar with it.

KV

Kinjal V.  
Technical Assistance  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Small business small need"

March 2, 2025

4.0

I have great experience working with this software. I have small business in small city so it is perfect for my small growing business.

Pros

Time and schedule option Ideal for small business. You can easily track on all progress regarding individual employees.

Cons

In earlier stages only current need address. You have go on deep to get fully access of the all characteristic of the app.

Review Source

Response from Swipeclock

April 22, 2025

Thank you for sharing your experience! We’re glad to hear that the time and schedule features are working well for your small business, and we appreciate your feedback as we continue to enhance the app’s functionality.

TW

Tonji W.  
Assistant Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Workforce Spreadsheet "

January 4, 2025

5.0

Helps Supervisors with great performance with employees scheduling, clockin in and out, and is a good interview and hiring hub.

Pros

It keeps track of everything in one place , makes it easy and simple and organized

Cons

Nothing , the system is very well though through and put together

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your review! We appreciate your support of WorkForce Hub.

DV

Donovan V.  
Retirement Benefit Analyst II  
Financial Services  
Used the software for: I used a free trial

### "WorkforceHub Review"

January 28, 2025

4.0

Overall our experience with WorkforceHub has been positive

Pros

I like the ability to capture all sorts of documents here

Cons

It can be a little difficult to use at first before you can get the hang of it

Review Source

Response from Swipeclock

February 21, 2025

We’re glad to hear that you appreciate the document management capabilities of WorkforceHub! If you ever need assistance or have any suggestions, please don’t hesitate to reach out. We appreciate your support and are happy to hear about your positive experience!

JW

Jared W.  
CFO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New Company's Experience"

August 13, 2024

5.0

So far great! I enjoy the ability to make changes and not always rely on a third party's team to update quick employee changes.

Pros

I like having the ability to run various reports. Other Payroll platforms gave me limited types of reports I can run and that makes it harder for a business owner to truly analyze all aspects of their team's cost.

Cons

There is a learning curve and it takes time to know where to find reports as well as how to read some of the reports. Although WorkforceHub has a good team to help address my questions in a timely manner.

Review Source

Response from Swipeclock

August 21, 2024

Thanks for the great review Jared!

TK

Tina K.  
HR-Business Manager  
Libraries  
Used the software for: 1-2 years

### "Great company to work with"

August 5, 2024

5.0

Keep up the great work!! Love the product.

Pros

It's very easy to use on the most part. Really like the Applicant Stack that will roll over into Swipeclock when a person is hired. The Workforce Hub team does answer me back on a timely basis.

Cons

It doesn't do somethings that my current software does but they are checking into it to see if it is doable.

Review Source

Response from Swipeclock

August 8, 2024

Thank you for your review and support of WorkForce Hub!

VS

Voner S.  
CFO  
Real Estate  
Used the software for: 1-2 years

### "Review of WorkForceHub"

August 7, 2024

4.0

It has been a nice program to use. It was an adjustment for everyone in the beginning, but it has worked out nicely for what we were looking for.

Pros

Employees clocking in and not having to use paper timecards and to see their vacation/PTO hours they have remaining to use. Also, the support team is so helpful and very good about getting any issues resolved. I appreciate that for sure!!

Cons

It can be spotty at times depending on the location when employees try to clock in or out and it won't let them.

Review Source

Response from Swipeclock

August 8, 2024

Thank you for your review and support of WorkForce Hub!

EJ

Elizabeth J.  
Office Manager  
Accounting  
Used the software for: 6-12 months

### "Great Product, OK Support"

August 7, 2024

4.0

My on boarding was not the most competent start. I felt like we were figuring it out together rather than shown how it works. I had questions a few months after onboarding and received no response. Overall it does exactly what they say it will do! There were no broken promises or misleading sales tactics. Product is easy to use and we have not experienced any technical issues. Great time tracking system

Pros

Straight forward and easy to use. Meets the needs we were looking for to track time.

Cons

Finding my billing/payment location was not easy.

Review Source

Response from Swipeclock

August 8, 2024

Thank you for your feedback of WorkForce Hub, I will make sure to bring this to the team so we can improve in the future!

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