--- title: "WorkforceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WorkforceHub the right Time Tracking solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/228475/WorkforceHub/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- WorkforceHub 4.4 (95) [View alternatives](https://www.capterra.com/p/228475/WorkforceHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of WorkforceHub Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews CF Cindy F Law ClerkLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “The platform provides useful tools for managing employees, tracking time, and keeping schedules organized. Once you become familiar with the system, it is fairly easy to navigate and saves time compared with managing these tasks manually.“ August 11, 2026 CE Carmen E Payroll AdminInvestment Management, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the new views after the 2024 upgrade are not the best. And would be nice if we could print group timecards as before instead of emailing WorkforceHub for the timecards.“ April 22, 2025 CF Cindy F Law ClerkLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I like that WorkforceHub brings time tracking, scheduling, attendance, and employee management into one platform.“ August 11, 2026 MW Morgan W Property DeveloperReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Some features had limited customization options, and customer support response times could be slow at times.“ February 8, 2025 ZS Zachary S Physical TherapistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “I am the manager of our clinic so I like to be able to check timesheets and paychecks and everything all in one place.“ July 27, 2026 PW Peggy W HRAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. “ December 11, 2024 Sara T OwnerFund-Raising, 2 - 10 employeesUsed the software for: 6-12 months. “I especially appreciated the user-friendly interface for both managers and employees, which helped reduce the learning curve compared to other workforce management tools.“ May 19, 2026 AA Adewale A HIOE-Learning, Self-employedUsed the software for: More than 2 years. “A number of my colleagues still complain about new features.“ September 7, 2026 ## Showing most helpful reviews Showing 1-25 of 95 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonathan K. Chief Marketing Officer Used the software for: Less than 1 year ### "A Reliable All-in-One Workforce Management Tool" September 17, 2026 4.0 My overall experience with WorkforceHub has been very positive. It makes time tracking, scheduling, and employee management easier by keeping everything in one place. Once you get familiar with the system, it’s fairly easy to use and reliable for day-to-day tasks. There are some areas that could be more intuitive, but overall it has been a useful tool for managing our workforce. Pros What I like most about WorkforceHub is that it brings several employee management tasks into one place. The time tracking and scheduling features are especially useful, and it makes it easier to keep employee information organized. Overall, it saves time compared with managing these things separately. Cons What I like least is that some of the features and settings can take a little time to figure out. The interface isn't always as intuitive as it could be, and there are occasional minor glitches. I’d also like to see some of the workflows streamlined to make everyday management quicker. Review Source ASA Adewale Samuel A. HIO Used the software for: 3-5 years ### "Versatility" September 8, 2026 4.0 Overall, the WorkforceHub platform is a great one. I have been using Workforce for a long time, and having to use it again and again has been a great experience. Pros I think that the WorkforceHub is quite secure. The platform helps with a lot of time management and has significantly improved how I do my business day-to-day. Cons A number of my colleagues still complain about new features. I think that onboarding should be refreshed when new features are added. Review Source Law Clerk Used the software for: 1-3 years ### "Easy Tracking and Scheduling" August 12, 2026 4.0 Overall, my experience with WorkforceHub has been positive. The platform provides useful tools for managing employees, tracking time, and keeping schedules organized. Once you become familiar with the system, it is fairly easy to navigate and saves time compared with managing these tasks manually. It has been a helpful solution for keeping our workforce management more organized and efficient. Pros I like that WorkforceHub brings time tracking, scheduling, attendance, and employee management into one platform. It helps keep everything organized and makes it easier to manage employee information and schedules in one place. The system is convenient and has helped streamline our day-to-day workforce management. Cons The system can take some time to get used to, especially when first learning where different features and settings are located. Some processes could be more intuitive, and navigating through certain sections can occasionally feel a little cumbersome. Overall, though, these are relatively minor issues compared with the convenience the platform provides. Review Source Physical Therapist Used the software for: 3-5 years ### "Great on desktop, wish mobile app was easier" July 28, 2026 5.0 Overall it has been very helpful to manage my employees. I use it every week to look at timesheets and ensure everything looks correct. Also it is easy to look at tax info and paycheck info. Pros I like to have all my workforce things in one place. I am the manager of our clinic so I like to be able to check timesheets and paychecks and everything all in one place. It is easy to use and pretty easy to adjust hours and different things I need to. Cons I sometimes have employees that have difficulty with the mobile app when adjusting their hours. It seems to work better on the computer. It would be nice to have more ease of use on the mobile app. Review Source Coordinatore Infermieristico Used the software for: 1-3 years ### "WorkforceHub is an Exceptional and Reliable Employee Management Platform" July 17, 2026 5.0 I can describe my experience with this employee management solution as exceptional. WorkforceHub is a world-class tool. Pros For efficient employee management, we always choose WorkforceHub because it streamlines our operations. WorkforceHub has accurate time tracking capabilities. Cons With WorkforceHub, we are able to manage our employees effectively. WorkforceHub is a powerful and flawless tool. Review Source STAFF Used the software for: Less than 1 year ### "WHAT A GREAT PRODUCT " July 8, 2026 5.0 OVERALL I THOUGHT IT WAS VERY HELPFUL TO TRACK MY PTO AND THE EASY OF SWAPING TIMES.SOMETIMES IT DOES TAKE A LITTLE LONGER TO LOAD Pros I LIKE THE FACT THAT YOU DONT NEED SEPRATE SYSTEMS FOR SCHEDULING AND TIME CLOCK.I REALLY LIKE HOW YOU CAN CHECK PTO. Cons I DO FIND THAT LOADING SOMETIMES TAKES A LONG TIME, IT DOES TAKE TIME TO LEARN BUT LIKE EVERYTHING IT DOES TAKE TIME Review Source REGISTRAR Used the software for: 1-3 years ### "KEEP TRACK OF TIME " July 2, 2026 5.0 MY OVERALL EXPERIENCE IS AWESOME SO FAR TIME CLOCKS ARE THE BEST WAY TO KEEP TRACK OF HOURS AND PTO SO WHEN YOUR READY TO USE IT YOU KNOW WHAT YOU HAVE Pros THIS APP IS AMAZING KEEPS TRACK OF HOURS AND PTO/ SICK TIMES SO YOU DONT HAVE TO WORRY ABOUT A THING IT SECURE TO USE AND THE BOSS DONT HAVE TO WORRY TO MUCH Cons I HAVENT RAN INTO A PROBLEM YET IT HAS BEEN GREAT SO FAR TO USE AND KEEP TRACK OF EVERYTHING FOR ME WITHOUT ME HAVING TO DO IT Review Source jB jason B. Director of logistics and booking Used the software for: Less than 1 year ### "worth every penny" July 1, 2026 4.0 i love this app. its very quick and efficient to use once everything has been set up. Price is also reasonable Pros very easy to book staff and pick the right people i need. It saves me hours from the old school method of contacting each person individually Cons when late for shifts its very difficult to clock into. very long process to get it all set up for each individual employee. Review Source Owner Used the software for: Less than 1 year ### "WorkforceHub for the win" May 21, 2026 5.0 My overall experience with WorkforceHub has been positive. The platform helped simplify employee scheduling, time tracking, and workforce management by keeping everything organized in one system. It made day-to-day operations more efficient and reduced a lot of the manual work involved in managing schedules and employee hours. Pros One of the things I liked most about WorkforceHub was how much it simplified day-to-day workforce management in one place. The platform made scheduling, time tracking, and employee management much easier to handle without needing multiple systems. I especially appreciated the user-friendly interface for both managers and employees, which helped reduce the learning curve compared to other workforce management tools. Cons There were occasional bugs or slow loading issues at times, and some advanced features took a bit of time to fully learn. However, overall, the convenience, organization, and efficiency the software provided outweighed the minor issues. Review Source Sales Used the software for: I used a free trial ### "Good service" April 24, 2026 5.0 Pros Makes scheduling and time tracking easy. Workforce Hub keeps everything organized and saves me time every week. Cons Can be slow at times, and Workforce Hub has a bit of a learning curve. Occasional glitches can be frustrating. Review Source Ayanda M. Administrative Assistant Used the software for: 1-3 years ### "WorkforceHub Review" January 23, 2025 4.0 I enjoyed my overall experience and was very cost efficient Pros I found this software very easy to use and made onboarding so easy as I was able to add employees easily. Cons WorkforceHub does not have a good customer service helpline, they take too long to respond. Review Source Response from Swipeclock February 18, 2025 Thank you for choosing WorkforceHub—we’re happy to hear you found it cost-efficient and had a great overall experience! If there’s anything we can do to further assist you, please don’t hesitate to reach out. RT Richard T. IT Director Used the software for: Less than 1 year ### "Workforcehub at RAM" April 24, 2025 4.0 In general, I've heard fewer issues so it would seem that things are going much better that I'm aware. Pros The fact that this is saved in the cloud and therefore a little less stress on myself to have a local backup of the system. Cons Compared to our prior timeclocks with Icon Time, not as flexible when a fingerprint doesn't go through, as the old system we had, you could bypass the fingerprint and at least have a picture taken to verify identify. This does not. Switched from Failure on the part of the Icon Timeclock systems. Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reasons for choosing WorkforceHub Didn't have much of a choice since at the time, we were at a point of failure and had to do something quickly. Review Source Response from Swipeclock June 26, 2025 Thanks for your feedback! We’re glad the cloud-based system has reduced your stress and that things are running more smoothly overall. We appreciate your note on fingerprint flexibility—it’s valuable insight we’ll share with our team. Staff Accountant and HR Used the software for: 1-3 years ### "Swipeclock Review" December 17, 2024 3.0 Customer service is a little slow. But overall not a bad product. Could use some upgrades. Pros Ease of adding new employees. Ease of clocking in and out by employees. Cons The inability to track attendance. The inability to track vacation if not processed by an employee request. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing WorkforceHub Cost was more within our budget at the time. Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We’re glad to hear that adding new employees and clocking in and out is easy. We understand your concerns about tracking attendance and vacation requests and will take your feedback into consideration for future improvements. We also appreciate your input on customer service and potential upgrades. Thank you for sharing your experience! Prashant B. NOC Engineer Used the software for: Less than 1 year ### "Solid Tool for NOC Team Management" March 6, 2025 5.0 My experience with WorkforceHub has been mostly positive. It’s user-friendly and has saved me time, especially during busy periods like network outages. Pros It helps ensure 24/7 coverage by showing who’s on duty, and swapping shifts is easy, which is crucial for our team. Cons Sometimes, the system is slow or has glitches, which can be frustrating during peak times. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The main reason for switching was that ADP lacked the flexibility we needed for managing our 24/7 NOC rotation schedules. WorkforceHub offered better mobile accessibility for our field technicians and simplified the time tracking process during emergency network outages when our team needs to respond quickly without worrying about complex time entry procedures. Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re glad to hear that WorkforceHub has been helpful in managing your NOC team, especially during busy times, and we appreciate your patience as we work to address any system performance issues. PW Peggy W. HR Used the software for: 1-3 years ### "Successful Software" December 16, 2024 4.0 Overall I really like the system and it is fairly easy to move about. I think it could be less steps when entering employee information than it is but for the most part we do like the system. Pros Option for employees to see their time card and request PTO time Cons Unpaid PTO time is the default so we have a lot of employees making errors. Another dislike is while in the system working it keeps asking if I want to keep this session. It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. That is frustrating when working on a timely action. Switched from They were merging with another company and we didn't like the new system. Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Reasons for choosing WorkforceHub Pricing, options for employees to view their time from their phones, requests PTO time and the style of the software Review Source Response from Swipeclock January 23, 2025 Thank you for your feedback! We’re glad to hear that you find the system useful overall, especially for employees to view timecards and request PTO. We understand the frustrations with unpaid PTO being the default and the session timeout issues, and we’ll pass these along to our team for improvement. Your insights are valuable, and we appreciate your continued use of the system! Nicole D. Admin Used the software for: Less than 1 year ### "Workforce Scheduling " January 2, 2025 5.0 It’s the not the best, needs help with updates. Pros When team gets work, they can accept, easy. Cons When doing changes in the app for employees to accept the new changes it’s harder. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing WorkforceHub Easier, cheaper, smoother transfer and all employees can adapt to the app and click faster. Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. Kristeen P. Vice President, Navigation Services Used the software for: Less than 1 year ### "Great for differentials, but not much else" August 7, 2024 3.0 There was a lot promised and very little provided. It's not my favorite software. But, they have the one thing that makes my life easier, and that's differential pay. It also integrates with Gusto, which is helpful. Pros The ability to track multiple differentials for different types of shifts. It's the number one reason we went with this software. Cons It's difficult to use, the team can't see the schedule, we can't enter PTO for employees (we can enter the hours but it doesn't show on the schedule when we do), we can't show someone as a "sick callout" and the Absent status is nearly impossible to find. Switched from [Sling](https://www.capterra.com/p/142542/Sling/) Differentials for payroll and time tracking Alternatives considered [Sling](https://www.capterra.com/p/142542/Sling/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Tinq](https://www.capterra.com/p/235995/Tinq/) Reasons for choosing WorkforceHub Differentials. Nobody offers the custom work we needed. Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback! If you havnet already, I would love to get your concern into a support form so I can personally get you some assistance! https://support.swipeclock.com/directsupport/s/ President Used the software for: Less than 1 year ### "User interface good - inability to work disconnected bad" August 8, 2024 4.0 As a company we like the product but getting our employees to edit the timesheets at the end of the day or time period because of no connection at job sites has proven difficult and tough to enforce. Pros User interface makes it easy to use on mobile devices. Cons Unable to use it when there is no cellular connection. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing WorkforceHub Compatible with payroll service that we are using. They recommended it. Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback and support of WorkForce Hub! KH Kella H. Director of Finance Used the software for: Less than 1 year ### "Works as Described." August 14, 2024 5.0 As a whole we have had a good experience with the WorkforceHub. Pros Ease of use for staff and managers. Correction of mistakes, adding missed punches are easy for managers to fix. The note feature lets staff notify managers what the error is and what it should be. Cons Correcting vacation/paid time off once it has been approved. We had thought this was something that could be done directly on the time sheet but you have to go back and deny the original request and have staff request the corrected amount. We found it easier to just adjust the balance and hand write the correction on the timesheet. We do not do the auto upload as we allocate time to various departments. Switched from [ClockShark](https://www.capterra.com/p/155467/ClockShark/) cost and ability to make corrections in real time. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reasons for choosing WorkforceHub ability to make corrections in real time Review Source Response from Swipeclock August 14, 2024 Thanks for the good review Kella. You can get more help at this link, https://support.swipeclock.com/workforcehub/s/, or I can connect you with your account manager if needed. HR Manager Used the software for: 1-3 years ### "Asked and Received " August 9, 2024 4.0 Easy to navigate as admin. Development issues and slow rollouts of functions that are available on lesser product versions without issue. Pros The ability to use "Timeclock Day View", the view we had access to using SwipeClock. Cons Inconsistency in program functions and consistently needing to submit help desk tickets after being in the program for over a year. Switched from [WorkforceHub Time & Attendance](https://www.capterra.com/p/224389/TimeWorksPlus/) Was told this would be the only way to "turn on" PTO feature. Review Source Response from Swipeclock August 9, 2024 Thank you for your feedback. We're glad you find the admin navigation easy and appreciate your insights on areas needing improvement. We're constantly working on improvements of our product and will work on enhancing these aspects. Your input is valuable as we continue to develop our product! Administrative Assistant Used the software for: Less than 1 year ### "An amazing experience" March 10, 2025 5.0 Wonderful experience and so easy to use. Pros The interface was very user friendly and was easy to use Cons The customer service could be a little bit better Review Source Response from Swipeclock April 22, 2025 You’re welcome! If you ever have more feedback or need assistance, feel free to reach out. We’re here to help and always working to make things better for you! Ceo Used the software for: Less than 1 year ### "WORKFORCEHUB MY SAVIOR " March 5, 2025 4.0 It's a very good platform cos makes the tracking and the efforts of working more simple Pros It's just a so gud to use becos it simplified many aspects of workforce management.I loves how everythin is in one place scheduling, employee records etc Cons It has alot of features that have given me hard time 2 use and also my friends Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re thrilled to hear that WorkforceHub has simplified your workforce management, and we appreciate your honesty about the learning curve—your input helps us improve the user experience! RECEPTIONIST Used the software for: I used a free trial ### "Workforce hub" March 6, 2025 5.0 amazing experience would recommend to others Pros Easy to use program everything is easy to find Cons nothing I can really think of that I dislike Review Source Response from Swipeclock April 22, 2025 Thank you for the wonderful feedback! We’re so glad to hear that your experience with WorkforceHub has been smooth and enjoyable. We appreciate your recommendation! Technical Assistance Used the software for: Less than 1 year ### "Small business small need" March 6, 2025 4.0 I have great experience working with this software. I have small business in small city so it is perfect for my small growing business. Pros Time and schedule option Ideal for small business. You can easily track on all progress regarding individual employees. Cons In earlier stages only current need address. You have go on deep to get fully access of the all characteristic of the app. Review Source Response from Swipeclock April 22, 2025 Thank you for sharing your experience! We’re glad to hear that the time and schedule features are working well for your small business, and we appreciate your feedback as we continue to enhance the app’s functionality. Agent Used the software for: Less than 1 year ### "Great system" February 4, 2025 5.0 Pros It provided me with Consistency and reliability Cons It was hard to navigated at first but once I figured it out it became easier Review Source Response from Swipeclock February 21, 2025 We’re delighted to hear that you find our system consistent and reliable! We understand that there can be a learning curve at first, and we appreciate your patience as you got familiar with it. 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