# Time Matters Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Time Matters Software - reviews, pricing plans, popular comparisons to other Law Practice Management products and more. Source: https://www.capterra.com/p/228265/Time-Matters --- # Time Matters Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Time Matters ## What is Time Matters? For Attorneys who need ultimate power and flexibility, Time Matters is tailor practice management software that helps you and your staff bill more, get more done, and take better care of your clients. ## What is Time Matters used for? [Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Legal Calendar](https://www.capterra.com/legal-calendar-software/) Top alternative Featured Overall rating Based on 66 user reviews Reviews sentiment Positive 45% Neutral 23% Negative 32% Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Time Matters?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pclawtimematters.com/&name=Time Matters) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Time Matters 3.2 (66) VS. [4.6 (788)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (66) Ease Of Use 4.6 (538) Value For Money 2.8 (52) Value For Money 4.5 (477) Customer Service 2.9 (58) Customer Service 4.6 (522) ## Time Matters alternatives [4.7 (1,692)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (76)](https://www.capterra.com/p/165422/CloudLex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/228265/Time-Matters/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Management 3.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Document Management 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Case Management 3.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access Controls/Permissions 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Billing & Invoicing 2.3 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Legal Case Management 2.3 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Systematic approach to handling legal cases, matters, or projects within a law firm or legal department Time Matters 32 features Define levels of authorization for access to specific files or systems Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage contact details and communication with clients Search and check for conflicts of interest or statutes of limitations Manage, organize, and store contact information Track, store, and access client contracts or licenses Scheduling based on federal, state, or local court rules and deadlines Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize contracts and forms to collect specific information Automated or logic-based workflows that assist in the creation of electronic documents Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Monitor and record expenses such as purchases or charges incurred Store, manage and track all forms in a centralized location Systematic approach to handling legal cases, matters, or projects within a law firm or legal department Manage and support multiple locations Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Track staff hours through a calendar view Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Measure and track time including hours worked and paid time off (PTO) Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 3.4 (61) 3.4 Based on 61 reviews ## Pricing Value for money 2.8 (52) Free Trial Basic $39.00 Flat Rate,Per Month Value for money 2.8 (52) 2.8 Based on 52 reviews ## Integrations [ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.9 (58) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (58) 2.9 Based on 58 reviews ## User reviews Overall rating 3.2 Based on 66 reviews Filter by rating 5(13) 4(17) 3(15) 2(15) 1(6) Mentioned topic Sorted by most recent VI Vanessa I. Legal Assistant Legal Services ### "Great for Case Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 13, 2026 My overall experience is great. Like I said before everything is perfect I just would like the database to move faster. And also have a more new modern design to it. Pros This software is great for case and document management. I like the deadline tracking the most and the Billing and Calendar features. Makes it so much easier when it comes down to managing cases in a firm. Cons I do not like how slow it moves. Working in a fast pace environment like a firm, you need databases that move quicker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kristie P. Legal Assistant Law Practice ### "Time Matters" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 2, 2025 My overall experience with time matters, is positive. Pros The fact you could see all of the information for a client on one page Cons It's a little outdated, I feel like there's a lot more that could go into the systems functionalities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK kelly k. shareholder Law Practice ### "Stay away. Run. Don't look back." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 June 28, 2024 Horrible. If I can't transfer it to my new laptop, it is of no use. Pros Ease of installation. Customization and functionality. Cons 1\. Worthless technical support. 2. Lexis/Nexis makes it impossible to transfer the software from an old device to a new one. I was quoted $5,000 to move my TM software and data from my old laptop to my new one, and that would only allow me access to a bot which might or might not be able to accomplish the transfer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Joanne D. CPB Bookkeeper Accounting ### "Bookkeeping review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 December 12, 2023 Pros Ease of use, reports and documents obtained Cons Customer support is very lacking, calls in are put on hold forever and e mails as slow to be answered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Aneta V. Law Clerk Legal Services ### "Past user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 June 28, 2023 Horrible Pros Nothing, there was not 1 feature of time matters that I could use i liked using Cons it is not simple to use. it kept freezing, renaming my letters, kicking me out while I was in the middle of drafting letters, etc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH David H. CS Information Technology and Services ### "Oh Time Matters for you? DON'T USE TIME MATTERS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 27, 2023 Slogan: Any other law software - for when time REALLY matters. If you value your business time or your employees time, don't ever install this software. If you're an IT company and a prospective client uses this software, RUN AWAY. Or hopefully guide them away from this godawful software. Pros Uninstalling it, and moving to another product. As the administrator of this product, we found our service calls reduced by about 80% for our law clients. Cons Constant problems. Database issues, slowness, data loss, installation issues, lack of deployment options, hundreds upon hundreds of service tickets related to the inability to use time matters effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV James V. Attorney Legal Services ### "Horrible Tech Support and Customer Service!" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 11, 2023 My experience with Time Matters, both for technical support, and in terms of my rep. (every client of the software is supposed to lodge issues with their specific rep.), has been horrible. Tech support could never solve the software's sync problems, and did not follow-up with me when they said they would, even when my ticket was escalated. Also, when I reached out to my rep. for help (as I must, per Time Matters rules), she never got back with me. I reached out by email, twice, to her, with no response. Then I wrote to corporate at PC Law/Time Matters, of the abject failures listed above, and they never got back with me either. Pros The program is basic and doesn't require too much sophistication. Cons The supposed auto-sync via the cloud, to other devices, is useless, with tons of missed records, errors, and more problems. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reasons for choosing Time Matters I had a previous version of Time Matters, and I really did not want to change to a totally new software, if I could avoid that, and based on the new Microsoft 365 communication protocols, I had to switch to the new version of Time Matters so that it would supposedly sync with my outside devices, which it never did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Amy O. Paralegal Law Practice ### "Stay Away" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 26, 2022 Customer Service is the worst. Just try calling the phone number for the support line, it doesn't even work Pros No pro comments. Just try to call the Customer Support phone number and you will see what I mean Cons Zero Customer Service, constantly changing things which causes issues, the price keeps going up significantly. But mostly there are so many bugs that can ruin entire files with important deadlines which can have serious consequences. JUST DON'T Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeffery S. Vice President Information Technology and Services ### "Never talk to a human ever" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 5, 2022 Overall it's garbage. The third party firm wasn't able to transfer the old software database over, so now we have 2 systems working side by side. Support is garbage. Internal code does not work from time to time. Pros At this points months into the agony, there is not one thing to like about this software. We support over 200 live applications and not one generates in a whole year what the support demands are for Time doesn't Matter software. Cons Chat only support that ends the instant they find out that you have this installed on a Virtual Computer. What a joke. There are viruses I would recommend to my close friends and associates before I would ever tell them to use a Lexis Nexis product. The company consumes smaller companies and then "re-organizes" them. There is a pudgy corporate middle manager someplace that is justifying his bonus by never letting purchasers ever talk to a tech support professional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kathleen B. Consultant Computer Software ### "What else is there?" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 14, 2022 I support the product and have for over 20 years. I've gotten periodic demos of other softwares, but none are as flexible as Time Matters. Pros Time Matters is fully customizable. If you don't want to do the customization, you can get a consultant to do it for you, but you need to provide input. If you don't want to customize you might consider another product. Customization is critical to form development which is critical for document production. Cons Since Time Matters was migrated to PCL/Time Matters, the owners of Leap software, many of the long time bugs have been fixed. The billing and case management are seamless and the link to QuickBooks is a bonus. Not always perfect if you use the tax feature and get partial payments, but I have never had a problem with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228265/Time-Matters/reviews/) Popular comparisons [LEAP vs Time Matters](https://www.capterra.com/compare/147413-228265/LEAP-vs-Time-Matters) [CloudLex vs Time Matters](https://www.capterra.com/compare/165422-228265/CloudLex-vs-Time-Matters)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)