--- title: "Pause Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pause Software - reviews, pricing plans, popular comparisons to other Absence Management products and more." source_url: "https://www.capterra.com/p/227622/Pause/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Pause Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pause ## What is Pause? Pause is a paperless time-off management tool that ensures teams can take a break when they need to, and plan better even when teammates are OOO. Pause works where teams do — desktop, mobile, Slack and Google Calendar. Take advantage of intuitive features: simple application processes, transparent leave policies, instant leave updates, daily leave notifications and more. Pause makes capacity planning and team communication easier than ever before, all for the cost of a coffee. ## What is Pause used for? [Leave Management System](https://www.capterra.com/leave-management-system-software/)[Absence Management](https://www.capterra.com/absence-management-software/) Top alternative Featured Overall rating Based on 339 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Pros & cons Comprehensive leave tracking system Well-rounded, practical feature set Slow loading and lag issues Starting price $1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pause?[Manage this product listing](https://www.g2.com/products/pause/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pause 4.7 (339) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (339) Ease Of Use 4.7 (5,322) Value For Money 4.7 (273) Value For Money 4.5 (5,079) Customer Service 4.6 (278) Customer Service 4.6 (5,093) ## Pause alternatives Highest Rated [4.7 (610)](https://www.capterra.com/p/141217/Calamari/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,301)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (100)](https://www.capterra.com/p/129186/Synerion/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (396)](https://www.capterra.com/p/127555/TimeTac/reviews/) Starting price $4.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/227622/Pause/alternatives/) ## FAQs about Pause Overview ### What problems does Pause solve? Pause solves manual, unclear leave management by giving employees a single place to request time off, check sick, annual, and compensatory leave balances, and view approval status. Slack and calendar updates show who is unavailable, helping remote teams, managers, HR administrators, and operations leads prevent coverage gaps and plan work around absences. Answer based on 226 reviews Overview ### Which roles and teams benefit most from Pause? Pause is most used by customer support and customer experience teams, including CSRs and support executives, who manage customer conversations and service workflows. Team leads and managers use it to oversee performance and coordinate teams, while quality analysts track service standards. Product, software, and data professionals apply insights to improve customer-facing processes. Answer based on 339 reviews Overview ### What company size and industries is Pause built for? Pause is for agencies, start-ups, and remote teams, especially midsize businesses (38%) in Financial Services (55%). It also serves small businesses (32%) and enterprises (29%), with additional adoption in Information Technology and Services (14%) and Computer Software (8%). Its common use case is leave management. Answer based on 339 reviews Features and Usability ### What are the key features of Pause? Pause includes core absence management through time off requests, vacation/leave tracking, leave balances, and separate sick leave tracking. Approval process control and real-time notifications communicate request decisions, while employee scheduling helps staff plan coverage. An employee database and employee profiles maintain accessible staff information, with access controls/permissions governing access. Answer based on 92 reviews Integrations ### Which third-party tools and platforms does Pause integrate with? Pause integrates with 2 third-party tools: Slack and Google Calendar. Slack supports leave requests, balance checks, approvals, notifications, and status updates within the communication platform. Google Calendar reflects leave status and schedules, helping teams view planned time off alongside their existing calendars. Answer based on 146 reviews Getting Started and Support ### What training and onboarding options does Pause offer? Pause provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Pause offer? Pause offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Reviewers say the support team answers queries quickly, helps resolve issues, and is available when parts of the product are difficult to use, though some users note gaps in advanced reporting and analytics. Answer based on 2 reviews Features and Usability ### How easy is Pause to use for employees? Pause makes leave requests and workplace updates easy to manage through a clear interface and Slack access. Employees, small business teams, and managers value quick navigation, simple sign-in options, and readily available leave information. Some users need time to learn Slack commands, while others want a more polished interface and stronger access controls. Answer based on 106 reviews Features and Usability ### How well does Pause manage employee leave requests? Pause handles employee leave requests with visible balances, approval workflows, team calendars, and Slack notifications. Small and mid-sized teams value the transparent scheduling process, half-day options, and visibility into colleague absences. Some users want more privacy controls, broader leave-policy customization, improved mobile access, and better handling of weekends or same-day cancellations. Answer based on 78 reviews ## Who uses Pause? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive leave tracking system 98% positive reviews out of 51 Most users report leave tracking enables clear visibility of balances, team absences, and simplifies planning. Slow loading and lag issues 91% negative reviews out of 33 Most users report performance and speed concerns, mentioning frequent delays, slow page loads, and occasional lag. Well-rounded, practical feature set 97% positive reviews out of 35 Most reviewers appreciate features as user-friendly, relevant, and helpful for efficient leave management tasks. Streamlined leave application process 100% positive reviews out of 33 Most reviewers describe leave application as quick, straightforward, and easily accessible directly within Slack. ## Features AI summary Based on 2,957 Absence Management reviews Capterra data shows that buyers of leave management systems rank the following features as their top priorities: - **Leave Tracking** (**47%** of reviewers rated this feature as critical) - **Vacation/Leave Tracking** (**47%**) - **Time Off Management** (**47%**) Pause supports all three of the features reviewers rate most highly: **Leave Tracking**, **Vacation/Leave Tracking**, and **Time Off Management**. Together, these capabilities help businesses keep absence records accurate, manage employee time-off requests more efficiently, and maintain clear visibility into leave balances, allowing teams to plan coverage and make day-to-day scheduling easier. Leave Tracking 4.8 (287) 57.14% of 287 reviewers that rated this feature as important or highly important This aspect helps you track different leave types, balances, and team availability for better planning. Reviewers indicate it’s easy to use, integrates well with Slack, and improves communication. Some users report dashboard visibility and calendar linking could be better. Vacation/Leave Tracking 4.8 (292) 58.56% of 292 reviewers that rated this feature as important or highly important With this capability, you can easily monitor various leave types, see balances, and plan vacations. Reviewers appreciate the Slack integration, real-time notifications, and simple calendar view. Some users mention the website lacks approval status visibility and comp-off tracking. Employee Database 4.5 (267) 41.95% of 267 reviewers that rated this feature as important or highly important You get a comprehensive view of employee leave data, team availability, and profiles. Reviewers appreciate the ability to plan work, see leave history, and manage teams. Some users say HRMS functions are limited and filtering or updating teams could improve. Time Off Requests 4.8 (297) 63.64% of 297 reviewers that rated this feature as important or highly important It gives you a centralized, easy way to request time off, with Slack integration for quick submissions and status updates. Reviewers appreciate the streamlined process and reduced HR workload, though some want more granular time-off options and privacy controls. Sick Leave Tracking 4.7 (279) 54.48% of 279 reviewers that rated this feature as important or highly important Pause offers a straightforward way to track sick leave balances and usage. Users think the Slack integration makes applying and approving sick leave easy. Some reviewers feel the leave type icons can be confusing and want clearer team-wide sick leave visibility. Approval Process Control 4.8 (230) 51.74% of 230 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Pause 23 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Employee Database: You get a comprehensive view of employee leave data, team availability, and profiles. Reviewers appreciate the ability to plan work, see leave history, and manage teams. Some users say HRMS functions are limited and filtering or updating teams could improve. - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc. - Leave Tracking: This aspect helps you track different leave types, balances, and team availability for better planning. Reviewers indicate it’s easy to use, integrates well with Slack, and improves communication. Some users report dashboard visibility and calendar linking could be better. - Mobile App: Access the system via a mobile application - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Pause offers a straightforward way to track sick leave balances and usage. Users think the Slack integration makes applying and approving sick leave easy. Some reviewers feel the leave type icons can be confusing and want clearer team-wide sick leave visibility. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: It gives you a centralized, easy way to request time off, with Slack integration for quick submissions and status updates. Reviewers appreciate the streamlined process and reduced HR workload, though some want more granular time-off options and privacy controls. - Vacation/Leave Tracking: With this capability, you can easily monitor various leave types, see balances, and plan vacations. Reviewers appreciate the Slack integration, real-time notifications, and simple calendar view. Some users mention the website lacks approval status visibility and comp-off tracking. --- Get Advice We can help you find the software with the features you need. Features 4.6 (339) 4.6 Based on 339 reviews ## Pricing Value for money 4.7 (273) Free Trial Basic $1.00 Per User,Per Month Value for money 4.7 (273) 4.7 Based on 273 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (278) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (278) 4.6 Based on 278 reviews ## User reviews Overall rating 4.7 Based on 339 reviews Filter by rating Counts reflect reviews available in this feed. 5(261) 4(71) 3(6) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Anil S. Customer Success Manager Used the software for: 1-3 years ### "Pause makes your life easier :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 3, 2023 It is amazing, and simply convenient with being quick and helpful. Pros Entire automation of applying a break or leaves on any of the channels on slack from any device. Cons Really can't think of any. integration with slack helps more. MA Manager Manager Used the software for: 3-5 years ### "Pause makes your life easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2023 Pros I liked the emojis integrations with the Pause which will make it more appealing. Cons The website seems to be very slows most of the times Keylor A. Strategy Director Used the software for: Less than 1 year ### "The most economic option out there but lacking crucial functionality" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 5, 2023 It's a nice application that works well if you are just looking for a time off request tool, but it's buggy, it doesn't work at times, and the interface doesn't always work as you would expect it to. Pros It's extremely easy to use and integrates seamlessly into Slack. Cons I never was able to get the accruals to work properly, days wouldn't properly add up every month and I ended up having to inventorize them manually periodically which defeated the purpose of the app HR Human Resource Executive Human Resource Executive Used the software for: 1-3 years ### "Best Features for Leave Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2023 In my opinion, pause is the best Leave management software. Pros Pause provides best features for a Leave Management Software such as- Away icon on slack whenever someone is on leave.Instant notification of leavesUser friendly UI Cons Sometime we get notification on slack later GA Growth Associate Growth Associate Used the software for: Less than 1 year ### "Great Functionality and connectivity to Slack!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 4, 2023 Pros Simple and easy-to-use interface: Pause has a user-friendly interface that is easy to navigate Cons Limited customization options: While Pause offers some great features, the softwares limitations come into play when one considers the intricacies of the Indian leave system. CW Content Writer Content Writer Used the software for: Less than 1 year ### "Crisp and highly efficient " 5.0 July 13, 2021 I really like using Pause. Has been super easy to use and very efficient so far. Pros I love the fact that this software is completely no-nonsense - serves it's purpose and provides just the right features. It's not overcrowded with lots of frills and complicated integrations. Also, allows us to go check inter and intra-team leaves, birthdays, etc. I could even set up slack reminders for my teammate's special days through Pause. Best part? The Pause bot on slack. Applying for leaves and even getting them approves is literally just a few clicks away. Oh, love the G-calendar integration feature as well. Awesome job, team Pause. Keep growing and helping people take a Pause. Cons So, there's this option where Pause will automatically update my status on Slack when I'm on leave - my only issue with this feature is that the leave message/status and emoji are not customizable. Even if it is, I could not find out how to customize it yet. You see when I'm sick and out of office, I wouldn't want a vacation emoji as my status. MO Member of technical staff III Member of technical staff III Used the software for: 1-3 years ### "Simplest and best leave management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2023 Pros \- Holiday Calendar- Applying for leave through Slack- Receiving instant notifications regarding leaves Cons Not finding any cons as such, the product is good TL Team Lead Team Lead Used the software for: 1-3 years ### "Perfect app for leave tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2023 It was a great exprience using pause for more than 1 year. Pros Easy UI and availability on slack, Also, we can check leaves available of all our peers in the organisation. Cons Sometimes it goes offline without any notification to users. Shreya S. Talent Specialist Used the software for: Less than 1 year ### "Best Leave Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2021 It is amazing and Pause team has met all our expectations. No matter what idea/suggestion we give them, it is taken seriously and we get the result of the same too. Besides it hats off to the team, as they solved our leave problems, and we are not an easy sane bunch to handle. Pros We moved from manually managing leaves and Pause has been a godsend. A great team who is always available for all our queries and solves them very very quickly. Our team is loving it as it is very easy to use, even from our internal communication platform. Cons 1\. No leaves mails from the team, as everything directly goes on Pause. 2. No manual tracking who is on leave. 3. No time tracking and payroll. SD Software Development Engineer Software Development Engineer Used the software for: Less than 1 year ### "Great tool for managing time off" 5.0 April 6, 2023 Pros Ease of use to apply for time off, Integration with calendar so I can see leaves taken by rest of the team Cons We have a couple team members that have still not logged into pause. Maybe pause could send more reminders to them as they have already been invited [View all Reviews](https://www.capterra.com/p/227622/Pause/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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