--- title: "SAP Ariba Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SAP Ariba the right Procure to Pay solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/227334/SAP-Ariba/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- SAP Ariba 3.9 (97) [View alternatives](https://www.capterra.com/p/227334/SAP-Ariba/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of SAP Ariba Ease of use 3.7 Customer Service 3.9 ## Pros and Cons in Reviews EB Emma B Financial ControllerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Our external auditors find the system useful for providing a time-stamped audit trail.“ April 29, 2026 EB Emma B Financial ControllerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “SAP Ariba can be a little fiddly to use at first, especially if it requires multiple teams input.“ April 29, 2026 vs vishesh s management traineeLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months. “Its help us to connect with B2B Market place, Optimized sourcing and procurement and reduce costs, making procurement easier, faster and more effective.“ January 30, 2025 SF Sergi F Customer Service AdministratorElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: More than 2 years. “It’s clunky, the learning curve is steep, and it completely lacks the agility of modern SaaS tools.“ March 25, 2026 vs vishesh s management traineeLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months. “Its cloud-based solution, automating processes and provide real time visibility with supplier Its help us to connect with B2B Market place, Optimized sourcing and procurement and reduce costs, making procurement easier, faster and more effective I am thoroughly impressed with this tool performance“ January 30, 2025 SF Sergi F Customer Service AdministratorElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: More than 2 years. “Getting new hires up to speed takes way longer than it should because absolutely nothing is intuitive out of the box.“ March 25, 2026 DG Dayanand G Warehouse ExecutiveLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years. “It improves your productivity by simplifying the procurement process. With SAP ARIBA you can automate various procurement tasks and save time.“ February 2, 2025 Aeryn B Artificial Intelligence Engineer VR-ARComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “Implementation and maintenance costs are high, in addition to customization and configuration costs.“ January 13, 2025 ## Showing most helpful reviews Showing 1-25 of 97 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Technical support and billing Used the software for: Less than 1 year ### "Efficiency of SAP" August 3, 2026 5.0 I have been using SAP for various things in fulfilling my job responsibilities. It is a very useful and simple to understand and learn tool. Pros The customer service is very efficient in matters for technical help or even setting up the tool for the team. The learning manual was ever much simpler Cons It’s just very technical but that cannot be an issue as it requires handson knowledge so overall it is very efficient Review Source Emma B. Financial Controller Used the software for: 3-5 years ### "A great system for invoice management" April 30, 2026 4.0 My overall experience with SAP Ariba is a positive one. I had some teething issues getting set up and logged in, but now that has been resolved, it is very easy and intuitive to use. It is easy to navigate through tasks and provides a document trial for financial records. Pros SAP Ariba has very good customer support who respond quickly via email with informed answers on how to fix any errors you are experiencing. They provide screenshots to assist. I use it often for PO and invoice generation, and SAP Ariba allows you to view the progress of submitted invoices and track when payments are expected. Matching POs with invoices speeds up the payment process and prevents any invoices getting rejected. Our external auditors find the system useful for providing a time-stamped audit trail. You have the option for a buyer or supplier login. The dashboard clearly shows how invoices are moving along and if any require attention. Cons SAP Ariba can be a little fiddly to use at first, especially if it requires multiple teams input. You need to ensure the identification number and description match, that being said customer service are on hand to support. Review Source Sergi F. Customer Service Administrator Used the software for: 3-5 years ### "A necessary enterprise beast, but not user-friendly" March 26, 2026 4.0 Nobody buys SAP Ariba because it's fun or easy to use. You buy it because you need heavy-duty, enterprise-grade control. In that regard, it absolutely delivers. It does exactly what it’s supposed to do for contract management, compliance, and large-scale invoicing. But as a daily user, the experience can be frustrating. It’s clunky, the learning curve is steep, and it completely lacks the agility of modern SaaS tools. Ultimately, it’s a necessary platform if you operate at scale and need an iron-clad system of record, but you have to accept that you're trading user experience for pure horsepower. Be prepared to invest in training your team on how to actually use it. Pros Honestly, when it comes to compliance, tracking, and end-of-year audits, Ariba is a lifesaver. You can track exactly who approved what, and when. Invoicing: once you finally get the approval workflows and routing configured correctly, the procure-to-pay cycle runs really well. It definitely cuts down on manual data entry mistakes. It handles massive volumes of vendor data and contracts without breaking a sweat. It’s built for big, complex organizations, and it shows. Cons It feels like you're using software from 15 years ago. Getting new hires up to speed takes way longer than it should because absolutely nothing is intuitive out of the box. Review Source Nishant J. Solution Architect Used the software for: 3-5 years ### "Best Supplier Relationship management and Contract management product" March 6, 2026 5.0 Amazing product with amazing features like Ariba Risk, Ariba sourcing suite etc. Most powerful is SAP Business Network: This is the platform’s "crown jewel." It connects you to over 5 million suppliers globally, making supplier discovery and onboarding significantly faster than manual processes. Pros I have worked on Ariba and found it really well with Industry requirement. Ariba has fantastic features like SBN, Ariba Risk, Ariba Sourcing suite, all features make it perfect one shop for all Supplier relationship and Contract Management Cons It is great product by SAP. I would say one of the best when it comes to utility and purpose. Although, it is sometime difficult to navigate and all products dont have similar UI but functionality trumps it. Review Source R Reviewer Process Engineer Used the software for: 1-3 years ### "SAP Ariba - Spend Management Tool" January 9, 2026 5.0 Having used SAP Ariba for several years now, I can say that I am much more comfortable with it now than I was when my company first made the switch. Like anything else, with a little bit of practice, it becomes second nature. Pros My company uses SAP Ariba as the primary purchasing system for goods and services. I personally use the system for both processing spot buys as well as guided buying. I like guided buying the most about SAP Ariba because it allows me to purchase goods all at a predetermined rate using my company's corporate discount. Cons At first, the SAP Ariba system was somewhat difficult to navigate. It is such a large system that occasionally I would find myself lost and unsure how to proceed. With more use came more familiarity with the system however. Review Source R Reviewer Sales Representative Used the software for: 1-3 years ### "My SAP Ariba experience" December 1, 2025 4.0 My overall experience is great so far and I have no complaints. All the information available is accurate and reliable. Pros It works better with the Edge browser. Everything is organized, from order to delivery and invoice. It is accessible from anywhere in the world if you have internet. Cons The response is sometimes a little slow. This could be due to overload on the system I guess. This is my only issue so far. Review Source Joel Neil W. Specialist Recruiter Used the software for: 3-5 years ### "Effective and Efficient" September 25, 2023 5.0 Using the product for negotiation and contracting for over five years and never let us down. Pros Dynamic on formulas which lets the user create whatever needed in a very simple way. Cons Market research feature could be implemented. Review Source R Reviewer raw material Used the software for: Less than 1 year ### "SAP Ariba Strategic Sourcing revieu" June 22, 2022 5.0 facilitate soucing ,supliers of ingredient, regarding my specifications . the system content numeus suppliers all over the world tu ensure effective supply chain Pros facilitate soucing ,supliers of ingredient, regarding my specifications . the system content numeus suppliers all over the world tu ensure effective supply chain Cons sourcing is related to the international market, and political situation can disturb supply chain functionalities Review Source NG Nick G. Sys Admin Used the software for: 1-3 years ### "Easy navigation with some areas to improve performance wise" October 7, 2025 3.0 Pros The user-friendly interface makes finding the catalogs easy. Robust feature set allows organizational customization. Cons Some occasional lag during request submission or catalog navigation. A bit of a learning curve for standard users when it comes to the shipping and review page. Review Source Verified Reviewer Programmer Used the software for: Less than 1 year ### "Tool for purchasing product within the company" February 20, 2023 4.0 Pros Has a pool of different products from which the users can select which products to buy within the company Cons UI is not very user friendly and it is difficult to navigate Review Source VR Verified Reviewer Proposal Marketing Specialist Used the software for: 3-5 years ### "Organization at Its Best" July 7, 2021 5.0 As a proposal writer, I have helped upload responses to RFPs many times. Ariba makes sense in terms of organization. The uploader must take time to understand any limits or requirements for Ariba to work correctly. Pros The ease in which you can customize the input type makes Ariba a valuable tool. By allowing individual questions to be answered or allowing whole documents to be uploaded, you can gather information in a manner that makes the most sense to you. Cons Because of the level of customization available, there are times where there may be a logic error which we don’t realize until after we have tried to submit a document or a question or an attachment. There are just a few too many ways to cause mistakes. Review Source VR Verified Reviewer Lead Buyer Used the software for: 3-5 years ### "Best software in the market" October 29, 2018 5.0 Pros Has all available features required to source. Cons So far so good. Responsiveness in the user interface can be a bit more smooth. Review Source R Reviewer Auxiliar Used the software for: 1-3 years ### "great app" June 14, 2021 5.0 very good Pros The features are great and easy to understand Cons Lack of training by the company, too many functions Review Source R Reviewer Senior SAP Consultant Used the software for: Less than 1 year ### "Streamlined Source-to-Pay Process with SAP Ariba" September 4, 2025 5.0 My overall experience has been excellent. Through Best Online Career's SAP Ariba online training, I gained hands-on skills in requisitioning, purchase orders, invoice handling, and supplier collaboration. The training bridged the gap between theory and real-time business use cases, which made me confident in applying Ariba in live projects. The course was structured, interactive, and supported with 24/7 server access. Pros SAP Ariba simplifies procurement processes with seamless integration into SAP ERP. The guided buying experience, supplier collaboration, and contract management features help save time and reduce manual paperwork. During training, real-time project scenarios and practical exercises made the concepts easier to understand. Cons The user interface can feel overwhelming for beginners, and the initial setup has a learning curve. Some navigation paths could be more intuitive, but once familiar, the system is very powerful. Review Source Archit G. Solution Specialist Used the software for: 3-5 years ### "Best tool for procurement " July 1, 2022 4.0 Pros End to end solution for procure to pay cycle, cross functional team availability Cons Project Management could be included like 7 Steps of Strategic Souring Review Source VR Verified Reviewer Biorepository Manager Used the software for: Less than 1 year ### "SAP Ariba good review" September 24, 2025 4.0 Overall was good. The work flow was clear and in general everything was clear and easy to find. Also it was nice to see what other people in my team were in charged of approving things. Pros I liked that I could find products by company or by name or by category. that was easy to decide which product to find. Cons I didn't like that not all products are listed in the inventory. Sometimes I couldn't find the desired product. Review Source VR Verified Reviewer Buyer Used the software for: 3-5 years ### "SAP is the gold standard for any sourcing software" April 2, 2018 5.0 Pros The functionality makes using this software the best. We can automatic repetitive tasks by recording scripts. Cons Creating and viewing notes in sap is a hassle. If you don't know where to look, you may miss an important note from someone work on a similar project as you Review Source VY Vishnu Y. Warehouse Executive Used the software for: 3-5 years ### "Best tool to optimize working capital and reduce procurement costs " February 12, 2025 5.0 My overall experience with SAP ARIBA is good and positive. Pros SAP ARIBA enables your business to discover thousands of trustworthy and reliable suppliers for procurement. SAP ARIBA helps your organization to reduce procurement costs by letting them negotiate better prices with suppliers. By providing you greater visibility on spending, it helps to optimize working capital. It expedites the procurement cycle and, reduces manual work & human errors. Cons We haven't faced any issues with SAP ARIBA so far. Review Source R Reviewer Artificial Intelligence Engineer VR-AR Used the software for: 1-3 years ### "Software and hardware upgrades." January 13, 2025 5.0 We replaced most of our research and development equipment 1 year ago, because we need to be constantly updated to be a successful company. SAP Ariba was the tool we chose to manage the renovation projects to equip the labs in our departments with computers, graphics cards, and virtual reality equipment, helping us to identify suppliers and hardware manufacturers, request quotes, and evaluate the best options according to the standards set by our experts. It is a well-structured platform with features that facilitate the entire purchasing process. Pros The interface is well designed and although it can be a bit complex and intimidating at first, it is a nice tool that allows for orderly and agile work. It helped us to manage all the necessary renovations to get up to date with the technology, allowing us to search for suppliers to compare specifications and prices. It helped us to ask for quotes and then choose based on concrete data. It allowed us to purchase software and negotiate licenses for our technicians and engineers. Cons Implementation and maintenance costs are high, in addition to customization and configuration costs. Review Source MR Mombasa R. Plant Inspector Used the software for: 1-3 years ### "SAP Ariba Pros and cons " January 30, 2025 4.0 Overall the tool makes procurement operations seamless Pros The tool is effective in helping manage sales with ease Cons The cost compared to other alternative is costly Review Source Garrett N. Architect Used the software for: Less than 1 year ### "SAP ARIBA ++" January 27, 2025 4.0 Overall it has been a very good experience. Pros Really useful tool - love how easy it is to use. Cons User interface could be improved and feel better Review Source DB DONNA B. account administration lead Used the software for: 1-3 years ### "Sap Ariba review" January 14, 2025 5.0 very happy with invoice and payment tracking Pros easy to track invoices and get paid quickly Cons a little difficult to update company information when needed Review Source R Reviewer Senior Procurement Engineer - Facilities Management Used the software for: 3-5 years ### "The best expense tracking system along the supply chain" March 24, 2022 5.0 SAP Ariba helps me manage my expenses and track and evaluate them to accomplish the best supply chain operations. It also keeps track of the accounts we have paid or need to pay, so you are completely aware of your contractual duties. The finest vendors and rates allowed us to simplify procurement operations and boost contract transparency. Pros It is the best management program that helps companies expand, as it provides many services that allow new horizons for cooperation with others and contribute to increasing the company's ability to track spending. SAP Ariba provides complete transparency in the procurement process. Through its analytical tools, it is able to connect suppliers and buyers on a single platform, enabling them to complete all stages smoothly and flexibly. The user interface is attractive and easy to use, and it is cloud-based, enabling all parties involved in the operations to get the best fit for their services. I like the reports that I can get that show you consumption patterns and many data according to your interests, which gives you new horizons and gives you ideas that enable you to get the desired success. Cons It has not many negatives. In terms of business as well as day-to-day dealings with suppliers, I find it to be a useful software that I can rely on for management needs. It requires some training to use its services effectively, and some apps have trouble connecting with it. Review Source R Reviewer Assistant purchase manager Used the software for: 3-5 years ### "a rewarding ariba" September 6, 2022 5.0 Pros The quality and ease of user interface. best customer service and standard in the market Cons basically its costly and a not suitable for small companies Review Source EV Emanuela V. Procurement Officer Used the software for: 1-3 years ### "SAP Ariba Is a Proper Billing and Invoicing Solution" May 10, 2024 5.0 Pros This billing and invoicing tool is easy to use. SAP Ariba has great capabilities. Cons SAP Ariba is so powerful to use. No issues with SAP Ariba. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.