---
title: "Sage 100 Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Sage 100 the right Pharmacy solution for you? Explore 411 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/227232/Sage-100cloud/reviews/"
page_type: "reviews"
language: "en"
---

Sage 100

4.1 (411)

[View alternatives](https://www.capterra.com/p/227232/Sage-100cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of Sage 100

Ease of use

3.9

Customer Service

3.8

## Pros and Cons in Reviews

CO

Carlos O

Supervisor - Financial Application Support ServiceFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“In addition to being a Sage Reseller, Infomedika also offers multiple modifications that adapt very effectively to the application and laws of Puerto Rico, among other support services, interfaces or customized reports.“

November 14, 2025

ER

Erin R

Director of FinanceFood Production, 201 - 500 employeesUsed the software for: More than 2 years.

“Discrepancies between IC\_Item quantity and IM\_Item Cost quantity; work tickets crash TOO OFTEN causing incorrect GL entries; lacks visibility into previous Inventory Transactions (transfers, adjustments, issues); some posting reports are not retrievable if you do not print it right away; PV entries do not always post accurately, requiring us to continually manually reconcile by transaction (this is one of the reports that we cannot retrieve if it is not saved at the time of posting, causing lots of frustration). “

May 29, 2026

PG

P K G

accountingOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“The option I liked most is the depth of information that can be entered into Sage for customers and vendors that make it easy access for reporting. “

May 20, 2026

AP

Amanda P

HR directorHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“Customisation and reporting can also be limited without technical support or additional modules, which can slow down changes when business needs evolve.“

May 21, 2026

AP

Amanda P

HR directorHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“The reporting tools were particularly useful, giving clear visibility of financial and operational data to support better decision making.“

May 21, 2026

SH

SHARON H

CFOMedia Production, 51 - 200 employeesUsed the software for: More than 2 years.

“Payroll: Employee Maintenance: Not being able to start typing an employee name in the Employee No. field like you can in the Vendor No. field. “

July 15, 2026

KS

Kristian S

DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“Online backup is a life saver, having lost access once before to a PC we were back up and running within hours which meant there was no damage to our cash flow through invoicing.“

May 19, 2026

ER

Erin R

Director of FinanceFood Production, 201 - 500 employeesUsed the software for: More than 2 years.

“Now there are MANY flaws causing us hundreds hours of work to fix because of errors in expiration dates and quantities in Multibin vs Sage.“

May 29, 2026

## Showing most helpful reviews

Showing 1-25 of 411 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Furkan A.  
Founder  
Design  
Used the software for: 6-12 months

### "Reliable ERP for client website integrations"

September 15, 2026

4.0

My experience with Sage 100 has mostly been from the implementation and integration side. We have had clients who were already using Sage for their business operations, and while redesigning or developing their websites we needed to connect the web experience with their existing Sage setup. For those projects it worked well as the back-office system for keeping products, inventory, customer information and orders organized. There is definitely a learning curve, especially if you come from modern web and SaaS tools, but after the initial setup the system has been stable and predictable. Overall, I see it as a strong option for established small and mid-sized businesses that need solid accounting and operational functionality and do not mind a more traditional interface.

Pros

We have worked with Sage 100 on a few client projects where their existing ERP needed to be connected with a new website or e-commerce experience. What I liked most was how dependable it was once the integration was properly configured. Product, inventory, customer and order data could be kept organized in one central system, which made the web side much easier to manage. It also offers a good amount of flexibility for businesses that already have established operational processes.

Cons

The biggest downside for me is that the product feels quite traditional compared with newer cloud-based platforms. Some integration and configuration tasks require more technical knowledge than you might initially expect, and the interface can take some time to understand when you are not using Sage every day. Once everything is set up it works reliably, but getting there is not always as straightforward as with more modern SaaS products.

Review Source

BS

Belinda S.  
Accounting  
Construction  
Used the software for: 2+ years

### "General Review "

May 20, 2026

4.0

As a Sage 100 Contractor user for 8.5 years I really enjoy this program. I have experience with many other programs and this one is not too hard and not too easy. Set up of Vendor/Clients is easy. The transaction windows are easy to use.Training someone knew is not to hard.

Pros

The ability to control your transaction number. This is huge because I can know instantly what type of transaction I am looking at based on the number sequence. Secondly, is the dynamic ability to make changes and corrections. Very easy. Customer Support is readily available and the new IA interface isn't too bad. Secondary level support usually answers quickly. LOVE the fact we can add our pdf's/Excel directly into the program and very easily transfer to Excel or Word for further working. The budget process through to progress billings is a good and efficient process for our Project Managers and Accounting Teams.

Cons

Limiting the users from accessing modules can be time consuming. Setting up templates per module also has to be done per user. The upgrade of the program is times consuming when we have to do them. It is based on the size of your files but I can take 2 hours just for the first step in the process because our file is large. The time and material billing section needs work and we don't utilize it because it isn't efficient.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing Sage 100

more customizable ability and greater ease withing the budgeting/billing modules

Review Source

ER

Erin R.  
Director of Finance  
Food Production  
Used the software for: 2+ years

### "Needs work for manufacturing companies"

May 29, 2026

3.0

Discrepancies between IC\_Item quantity and IM\_Item Cost quantity; work tickets crash TOO OFTEN causing incorrect GL entries; lacks visibility into previous Inventory Transactions (transfers, adjustments, issues); some posting reports are not retrievable if you do not print it right away; PV entries do not always post accurately, requiring us to continually manually reconcile by transaction (this is one of the reports that we cannot retrieve if it is not saved at the time of posting, causing lots of frustration). Years ago we added on Scanco Multibin because we needed this functionality and Sage did not have it. Now there are MANY flaws causing us hundreds hours of work to fix because of errors in expiration dates and quantities in Multibin vs Sage.

Pros

It's better than Quickbooks. It has importing functionality; Bills of Materials; ability for Production work orders.

Cons

Reporting lacks adequate options for exporting to Excel to review and analyze data. Upgrades require too much labor - requiring install on new server and data transfer. Sage did not work with third parties (Scanco) to make sure that their products still worked in the upgrade (Production Management).

Review Source

MF

Megan F.  
Account Receivable and Accounts Payable  
Construction  
Used the software for: 2+ years

### "Sage 100 Contractor"

May 27, 2026

4.0

Sage is a wonderful program for those who need to do perform accounting and project tracking. It is mostly easy to use, though it does need help with setup and reports.

Pros

How the Project Management part of the system integrates into the Accounting part of the system. It gives to the freedom of being as detailed as you need with tracking your projects. While simplifying your accounting.

Cons

The system can be rigid when it comes to making mistakes. Some small issues can blow up into big ones without much effort on the part of the user.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Could not provide the level of job reporting that was needed

Review Source

OP

Oliver P.  
CFO  
Pharmaceuticals  
Used the software for: 2+ years

### "High degree of individualization and adaptable to the company's processes"

August 20, 2026

5.0

Time wasted on manual tasks? The program automates many everyday office processes, saving me valuable time that I can use for more important tasks. From document management to scheduling. Data loss or insecure storage? Secure data storage within the software and regular backups minimize the risk of data loss. This ensures that all important information is protected.

Pros

The software is very stable: crashes are practically nonexistent. Its performance and speed make our daily work significantly easier. The system is very clearly structured and the view can be easily customized to individual needs. The system developer contacts are very easy to reach and we feel well supported.

Cons

Highly detailed processes, perfectly tailored to our needs. Can be implemented with considerably less effort and expertise. Documents can also be configured almost entirely freely, allowing for maximum customization.

Review Source

PK

Pankaj K.  
Senior Accountant  
Accounting  
Used the software for: 1-2 years

### "Serial number tracking saved us during an audit"

August 12, 2026

4.0

Didn't expect inventory tracking to be the feature that actually saved us during a recall, but being able to trace lot numbers back to specific customers meant we handled it in a day instead of a week of digging through spreadsheets. Interface feels old fashioned, not going to pretend otherwise, but the core accounting and inventory pieces have held up solid for a growing business like ours.

Pros

Wouldn't have guessed this would matter as much as it did but the serial and lot number tracking on inventory saved us during a supplier recall last year, we could pull up exactly which batch went to which customer instead of scrambling through paper records. Also use Visual Integrator a lot for pulling data in from our old system, way less manual entry than I expected going in.

Cons

The interface still feels dated compared to newer cloud tools, some screens look like they haven't changed much since the MAS 90 days, took new hires a bit to get used to the layout.

Review Source

AB

Amelia B.  
Finance Manager  
Consumer Goods  
Used the software for: 1-2 years

### "A reliable choice for financial management"

August 12, 2026

4.0

I've had a generally positive experience with Sage 100, finding it to be a solid choice for managing our company's finances and operations. However, I do encounter occasional issues with the user interface and reporting capabilities.

Pros

We've been able to streamline our accounting processes, and the reporting features work well enough for our team to make informed decisions. It's taken some time to get used to, but the overall experience has been positive.

Cons

One thing that's kind of annoying is the occasional glitch when importing data from our other systems. It's not a huge deal, but it's happened a few times, and it's caused some frustration. We've also found the user interface a bit cluttered at times, but overall, the pros outweigh the cons.

Review Source

IW

Isla W.  
Accounting Manager  
Program Development  
Used the software for: 1-2 years

### "Sage 100 for Accounts Payable Workflow"

August 2, 2026

4.0

I've had a mostly positive experience with Sage 100, using it regularly to manage our company's financials and operations. The system's robust features and customizable reports have been a huge asset, but occasional glitches and steep learning curve have been minor drawbacks.

Pros

Sage 100 has been pretty solid for our accounts payable workflow, especially when it comes to processing invoices and managing vendor relationships. We've also appreciated the reporting features, which work well enough to meet our needs.

Cons

One thing that's kind of annoying is the steep learning curve for some of the more advanced features. Took a bit to figure out how to properly set up the budgeting module, and the documentation could be better.

Review Source

AR

Ansuman R.  
Ecom manager  
Retail  
Used the software for: 1-2 years

### "One of the best and efficient ERP"

July 28, 2026

5.0

Its been a positive experience .It helped manage accounting and inventory efficiently and made invoicing and reporting much easier. Once everything was set up, it was reliable for daily business operations.

Pros

Its simple and easy to use .It handles accounting, inventory, invoicing, and financial reporting in one place, which saves time. The main USP i would say is the ability to generate detailed reports and helps keep financial data organized. It works well for day-to-day business operations.

Cons

The interface feels a little outdated compared to newer cloud-based software. Some reports and customizations take time to set up, and the initial learning curve can be challenging for new members of my team.

Review Source

OH

Oscar H.  
Office manager  
Mining & Metals  
Used the software for: I used a free trial

### "Sage review"

August 19, 2026

4.0

Overall, Sage 100 is dependable and powerful. It works well for managing accounting and daily business operations.

Pros

Sage 100 is reliable and offers strong accounting, inventory, reporting, and project management features.

Cons

The interface feels outdated and some features can take time to learn and to find especially for new users.

Review Source

NA

Nicole A.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Don't waste your money and time"

July 31, 2025

1.0

Pros

The accounting reports. AP and AR are easy to use.

Cons

Don't get involved with this company. They are horrible. $1,200 per year for customer support and they don't even have a phone number to call. You chat online with someone, they send you articles from Google and tell you to figure out the issues with THEIR software yourself

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Sales representatives convinced us that their program was better

Review Source

MT

Megan T.  
Office Assistant  
Construction  
Used the software for: Less than 6 months

### "Pretty good receipt management "

April 15, 2026

5.0

Pros

Great receipt management for teams with outside employees who lose receipts because they do not come to the office daily.

Cons

The setup for clients is quite intense, and we had to go through many meetings to set up this program.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

hubdoc is very glitchy and slow, this is so much easier to use

Review Source

DP

Donnie P.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Not for everyone, but a great accounting program"

December 26, 2024

5.0

I've always had great luck with Sage 100. I have several clients who use it, and they're all quite happy with it. There IS a bit more of a learning curve to it if you've never worked with an accounting program before, but if you have some basic accounting knowledge, then it's fairly intuitive.

Pros

Performs well, gives great reports and such.

Cons

It's a bit more difficult to understand than some of its more pedestrian brethren.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

This is much more professional and reliable. Customer support is always much better.

Review Source

Response from Sage

January 8, 2025

Hi Donnie. Thanks so much for leaving such a great review! We are so happy to hear how much you enjoy the program and how it works for your business. We are always striving to improve our product experiences so I will pass on to our teams that the user interface can be difficult to understand at times. Anna Parker - Customer Advocacy Executive

BB

Becky B.  
Finance Director  
Textiles  
Used the software for: 2+ years

### "Personal review of Sage 100"

May 20, 2026

5.0

Overall experience is good. Trying to get others on board to using the program property. Setting up job costing would be a huge benefit.

Pros

The power the program has. Great for job costing, inventory management when used properly. I wish we used more of the program.

Cons

Accounting side can be difficult to use. However, I like that people cannot go into the system and change important things like invoices an GL entries just by clicking on them

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage 100

Easy for accounting and finance management

Review Source

CC

Chris C.  
Consultant  
Accounting  
Used the software for: 2+ years

### "Sage 100 Improvements Needed"

November 10, 2025

4.0

Needs to take lessons from Quickbooks. So many simple things that would make transaction processing and reconciliation much easier.

Pros

Ease of use. Straight-forward transaction processing (for most). Small learning curve. Use of Microsoft Query to get data. All reports are in Crystal Reports and can be modified, as well as create new reports easily.

Cons

A couple of samples: 1) Bank reconciliation module should create any transaction that posts to a general ledger cash account. Such as a journal entry, not just transaction entry. 2) Lack of comment detail and other fields to the GL. For example, posting Receipt of Goods/Receipt of Invoice has no reference to the PO#. 3) Banking integration (need to do like Quickbooks).

Review Source

ST

Scott T.  
Accounting Director  
Oil & Energy  
Used the software for: 2+ years

### "Looking forward to the future with Sage100"

April 30, 2026

4.0

It is positive. The Best thing is that they have realized how loyal customers are to Sage100 and have decided to continue supporting and building on the current product to make it better.

Pros

It has capabilities in manufacturing finally with Production Management and also is constantly adding new products and recognizes that if someone else already does something better that they can add it to the Sage lineup and not have to re-create the wheel.

Cons

The architect is antiquated or clunky to use. It needs more bells and whistles and an overhaul of the UI.

Review Source

SZ

Susan Z.  
Sr Sage Consultant  
Computer Software  
Used the software for: 2+ years

### "Sage100 Rocks!"

April 30, 2026

5.0

I love Sage 100 and have been working with it for 28 years. It is a great software & I would love to see it go cloud based.

Pros

Sage 100 software is intuitive, easy to use & customizable with extended solutions. I also appreciate that clients can purchase only the modules they need.

Cons

Sometimes difficult to get assistance from 3rd party vendors. It is uncomfortable when I am not able to assist my clients in a timely fashion.

Review Source

BK

Brian K.  
Bookkeeper  
Construction  
Used the software for: 2+ years

### "Easy to use"

May 15, 2026

4.0

fine, its familiar and easy to use. There are some updates I wish came out sooner, for example year end updates

Pros

easy to work with. I use the same functions basically every day, so I am very familiar with my normal working tabs

Cons

Sage support, chat first call second is not a great way to go about it. I wish there was a customer support number

Review Source

MB

Matthew B.  
Duty Manager  
Events Services  
Used the software for: 2+ years

### "Excellent package. Fast and user friendly."

June 5, 2026

5.0

Very positive. It took a little while to get used to at first as I had no accounting background when first using it. Now, I wouldn't be without it.

Pros

The software is fast, responsive and very easy to use. Very good Customer Support if any issues do arise.

Cons

If there has to be a con, it would be that it takes a little while for the software to start up, but fast once it has.

Review Source

EI

EMEKA I.  
Trading.  
Textiles  
Used the software for: Less than 6 months

### "Review mark"

April 28, 2025

5.0

I have always had a bit lucky with sage 100,I have a lot of clients that used it, and they'll happy using it.

Pros

What I really like about this sage is it comprehensive accounting features, and a strong financial reporting capabilities.

Cons

what I like least about this sage is it's quite expensive, customer support is dire (when you can actually get anyone) and it's quite difficult to use if you are not an expert in accountancy.

Review Source

NN

Nick N.  
Owner  
Textiles  
Used the software for: 1-2 years

### "Where I started"

October 8, 2025

5.0

Pros

The first software that I learned accounting on was Sage, so whenever I am comparing different software, I mostly use it as the benchmark. It comes in handy when managing financial accounts, and its affordability adds to the plus of the tool.

Cons

I do not have any real complaints; all you need is a stable internet connection to enjoy its performance and all the benefits that it has to offer you.

Review Source

AE

Angela E.  
Sage ERP Consultant  
Accounting  
Used the software for: 2+ years

### "Sage 100 ERP is an easy and simple software for Finance and Distribution"

November 6, 2025

5.0

It's a good and simple product that works for small-medium sized businesses for accounting, payroll and distribution.

Pros

My familiarity with it, having supporting it for over 20 years. It's easy enough to use for accounting, distribution and including Payroll processing.

Cons

Nothing from my use. Some end-users have specific complaints but overall it is a simple software program to use.

Review Source

eB

elizabeth B.  
cust. service sup.  
Medical Devices  
Used the software for: 2+ years

### "Sage 100 is fantastic!"

April 17, 2025

5.0

overall, it was easy to use and I really like that if I'm looking for a specific report i can easily find it on sage.

Pros

it is easy to use and there is many options for reports needed

Cons

sometimes there is too many options, and it can get confusing

Review Source

BW

Bart W.  
Design Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Sage 100 is a Great Value"

April 22, 2025

4.0

A great value for the basics for running a business. Integration is awesome as are it's features.

Pros

Customizable ERP and easy to use interface.

Cons

Lack of cloud capabilities and the learning curve is fairly steep.

Review Source

VR

Verified Reviewer  
Accountant  
Import and Export  
Used the software for: 1-2 years

### "Business Owner"

January 8, 2025

4.0

I've had a generally positive experience with Sage.

Pros

I like how you can purchase the modules you need vs everything being packaged. The automation work pretty good

Cons

The software is not super intuitive, but once you get going it's not bad. They learning videos really help if you get stuck

Review Source

Response from Sage

January 15, 2025

Thanks for taking the time to leave this review! It's great to hear the product is working well for you and that you have utilised our additional resources. Anna Parker - Customer Advocacy Executive

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