# Microsoft 365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft 365 Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/227157/Microsoft-365 --- # Microsoft 365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft 365 ## What is Microsoft 365? Microsoft 365 is a subscription service that provides productivity applications, cloud services, security features, and AI-powered tools. It includes essential Office apps such as Word, Excel, PowerPoint, Outlook, and OneNote with integrated AI capabilities to enhance document creation, data analysis, and presentation design. Microsoft Copilot serves as an AI assistant that supports users with writing, research, and creative tasks. The service offers OneDrive cloud storage allowing users to save, access, and share files securely from any location. Microsoft Defender and ransomware protection add layers of security for personal data and files. Microsoft 365 works across multiple devices including PCs, Macs, and mobile devices, ensuring consistent access to applications and stored content. The platform integrates these tools into a unified experience that enhances productivity and creativity while maintaining digital security. ## What is Microsoft 365 used for? [Document Management](https://www.capterra.com/document-management-software/)[Email Management](https://www.capterra.com/email-management-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Top alternative Featured Overall rating Based on 14,069 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive document creation tools Academic and student-friendly platform Recurring bugs and crashes Costly subscription-based pricing Starting price $9.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft 365?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft 365) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft 365 4.6 (14,069) VS. [4.6 (6,024)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.99 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13,945) Ease Of Use 4.5 (28,835) Value For Money 4.3 (10,261) Value For Money 4.3 (20,423) Customer Service 4.3 (9,203) Customer Service 4.4 (18,458) ## Microsoft 365 alternatives [4.4 (2,975)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (5,169)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (28,912)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) [View all alternatives](https://www.capterra.com/p/227157/Microsoft-365/alternatives/) ## Who uses Microsoft 365? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 353 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 353 reviews Administrative 31% Administrative 31% IT & Software Development 20% Consulting 8% Education & Learning 7% Others 34% Top industries Based on 353 reviews Information Technology and Services 29% Construction 23% Hospital & Health Care 18% Accounting 15% Other 15% ## Pros and Cons Comprehensive document creation tools 92% positive reviews out of 1119 Most reviewers indicate presentations and spreadsheets are easily managed with robust features for reports, data, and slides. Edward M General Manager, 1,001 - 5,000 employees. "The integrated nature of this software, online accessbility, and user functionality in being able to quickly and easily share documents, spreadsheets and presentations is top notch." Recurring bugs and crashes 64% negative reviews out of 1558 Some users report bugs and issues, including crashes, syncing errors, formatting glitches, and inconsistent cross-platform compatibility. Brian C IT Specialist, 51 - 200 employees. "New Outlook" is riddled with problems. When MS fixes one issue they create 5 more." Academic and student-friendly platform 95% positive reviews out of 753 Most users report school and student use is highly effective, offering integrated tools for assignments, collaboration, and learning. Nasywa H Student, 1 employee. "Microsoft 365 offers a complete suite of tools that are essential for student productivity." Costly subscription-based pricing 51% negative reviews out of 831 Some reviewers indicate subscription is a drawback, citing ongoing costs, lack of perpetual licenses, and confusing plan options. Corey M Senior Systems Engineer, 1,001 - 5,000 employees. "Tiered subscriptions are annoying, as are the egregious prices that correspond to the tiers." Essential daily productivity suite 97% positive reviews out of 431 Most reviewers describe daily use as seamless, citing essential tools that streamline routine business and personal tasks. Michael G Manager, 11 - 50 employees. "There are a lot of tools built in to make daily tasks more efficient and productive" Frequent slowdowns and lag 77% negative reviews out of 653 Most reviewers find performance and speed problematic, noting slow load times, lag, and resource-heavy applications, especially on older devices or poor connections. David N IT Operations Manager, 201 - 500 employees. "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.6 (2,330) 67.55% of 2330 reviewers that rated this feature as important or highly important Microsoft 365 gives you flexible, secure cloud and offline storage through OneDrive and SharePoint, letting you organize, sync, and access documents across devices. Reviewers appreciate seamless access, robust organization, and sharing, though some want more storage and easier offline access. Collaboration Tools 4.5 (1,901) 61.02% of 1901 reviewers that rated this feature as important or highly important It helps you work together in real time using Teams, SharePoint, and co-authoring in Office apps. Reviewers highlight instant editing, chat, and file sharing, boosting productivity, though some say Google’s collaboration is more intuitive and editing conflicts can occur. File Sharing 4.5 (1,844) 64.97% of 1844 reviewers that rated this feature as important or highly important Microsoft 365 offers simple, secure file sharing through OneDrive, SharePoint, Teams, and Outlook. Users say sharing is fast, supports real-time collaboration, and integrates with other Microsoft apps, though some find permission settings confusing or segmented across platforms. Calendar Management 4.6 (702) 69.23% of 702 reviewers that rated this feature as important or highly important You can organize meetings, appointments, and reminders across devices, integrating with Outlook, Teams, and Google Calendar. Reviewers find scheduling, sharing, and reminders valuable, but some mention calendar editing can be cumbersome and managing multiple calendars gets messy. Document Management 4.6 (604) 66.39% of 604 reviewers that rated this feature as important or highly important With this capability, you can organize, track, and secure documents using tools like SharePoint and OneDrive. Reviewers appreciate version control, easy retrieval, and universal access, while some mention setup with SharePoint can be tricky if credentials don’t sync properly. Archiving & Retention 4.4 (1,315) 54.75% of 1315 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Microsoft 365 82 features An @mention is a way to tag or notify a specific person about a message/post Track and document all activities across devices, networks, and other systems Stored list of contacts and groups Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Create, update, and manage bookings, itineraries, and reservations Group collaboration to solve ideas in a productive and concentrated manner. You can organize meetings, appointments, and reminders across devices, integrating with Outlook, Teams, and Google Calendar. Reviewers find scheduling, sharing, and reminders valuable, but some mention calendar editing can be cumbersome and managing multiple calendars gets messy. Notifications/alerts for upcoming events or tasks Communicate using direct chat or messages within the system It helps you work together in real time using Teams, SharePoint, and co-authoring in Office apps. Reviewers highlight instant editing, chat, and file sharing, boosting productivity, though some say Google’s collaboration is more intuitive and editing conflicts can occur. Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Online forums/groups where users can ask questions, share ideas, best practices, etc. Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Makes changes to document features such as text, fonts, formatting, etc. Custom forms to streamline repetitious aspects of a document With this capability, you can organize, track, and secure documents using tools like SharePoint and OneDrive. Reviewers appreciate version control, easy retrieval, and universal access, while some mention setup with SharePoint can be tricky if credentials don’t sync properly. Microsoft 365 gives you flexible, secure cloud and offline storage through OneDrive and SharePoint, letting you organize, sync, and access documents across devices. Reviewers appreciate seamless access, robust organization, and sharing, though some want more storage and easier offline access. Manage, store and organize emails within the system or via third-party apps Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Convert data into a code for security Schedule and manage the logistics of activities and other gatherings Convert files to a different format Create, save, and store files Microsoft 365 offers simple, secure file sharing through OneDrive, SharePoint, Teams, and Outlook. Users say sharing is fast, supports real-time collaboration, and integrates with other Microsoft apps, though some find permission settings confusing or segmented across platforms. Move files across different systems or networks Search for specific words or phrases within a document or database Edit, touch up, and convert images for publishing Organize, prioritize, and manage incoming communications Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Ability to handle several projects simultaneously Allow users to create, edit, and sort multiple notes A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Ability of websites, web applications, or mobile applications to function without an active internet connection Share and present designs Tools to facilitate the production of information and promote efficiency Plan and coordinate all the resources, costs and time needed to execute assignments Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Create, manage and track all task activities and progression Track the status and progress of tasks Allow multiple team members to edit and work on the same document Sample files or documents that could be customized as needed or used as is A digital list of items that need to be completed Extra layer of security that requires not only a password and username but also something specific to that user Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Connect with meeting participants remotely over video Allows users to view videos without downloading media files Supports various video file formats Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.6 (13,913) 4.6 Based on 13,913 reviews ## Pricing Value for money 4.3 (10261) Free Trial [View pricing plan details](https://www.capterra.com/p/227157/Microsoft-365/pricing/) Microsoft 365 Personal $9.99 Flat Rate,Per Month It includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat - Outlook Email & Calendar - & Planning App - Powerpoint - Ransomware File Recovery & Email Phishing Detection - Word Microsoft 365 Family $12.99 Flat Rate,Per Month It includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat - Outlook Email & Calendar - & Planning App - Powerpoint - Premium Features in Microsoft Family Safety Mobile App - Ransomware File Recovery & Email Phishing Detection - Word Microsoft 365 Business Basic $6.00 Per User,Per Month It includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Business-Class Email - Call - Chat - Meet up to 300 Attendees - Standard Security - Web and Mobile Versions of Office Apps Microsoft 365 Apps for Business $8.25 Per User,Per Month It includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Desktop Versions of Office Apps With Premium Features - Standard Security Microsoft 365 Business Standard $12.50 Per User,Per Month It includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Attendee Registration and Reporting Tools - Business-Class Email - Call - Chat - Desktop Versions of Office Apps With Premium Features - Easily Host Webinars - Manage Customer Appointments - Meet up to 300 Attendees - Standard Security - Web and Mobile Versions of Office Apps Microsoft 365 Business Premium $22.00 Per User,Per Month It includes: - Access on Ios - Android - Anytime Phone and Web Support - Data Protection - Microsoft Teams - Windows and Mac Devices Value for money 4.3 (10,261) 4.3 Based on 10,261 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (9203) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (9,203) 4.3 Based on 9,203 reviews ## User reviews Overall rating 4.6 Based on 14,069 reviews Filter by rating 5(9947) 4(3464) 3(528) 2(69) 1(61) Mentioned topic Sorted by most recent MH Matthew H. Project Manager Construction ### "Works Well But Costly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 11, 2026 Pros What I liked most about Office 365 is the integration between all of the other Microsoft branded softwares. Cons What I liked least about Microsoft 365 is the cost to purchase the software and how the license is is only limited to a year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VP Valentin P. Administration Manager Construction ### "Reliable business platform for collaboration and document management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 11, 2026 Overall, Microsoft 365 has been reliable for our daily operations and document management. It’s flexible and suitable for both office administration and project collaboration. We use it heavily for spreadsheets, document creation, email communication, and cloud storage. The integration between applications saves time and helps teams work more efficiently. Pros What I like most about Microsoft 365 is having everything in one ecosystem. We mainly use Outlook, Excel, Word, Teams, and OneDrive across office and project work, and the collaboration between users works well. OneDrive syncing is useful for sharing project documents between team members, especially when multiple people need access to updated files. The desktop applications are still stronger than most browser-based alternatives for advanced work. Cons The main downside is that licensing and administration can become confusing at times, especially when managing multiple users and permissions. OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time. Some updates also change settings unexpectedly. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) We preferred Microsoft 365 mainly because the desktop applications are more powerful for advanced spreadsheets, documents, and business administration tasks. The integration with OneDrive and Teams also worked well for internal collaboration and file management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kyle V. Senior Support Specialist Information Technology and Services ### "MS 365 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 After using it for more than 8 years, it’s been stable and a lot of integration with other apps work really great. Pros It’s been the best platform, everything is there, user management, emails, sharepoint for file management, teams for communication and collabs. Customer support is really easy to get. Cons Microsoft does lots of changes on the fly and sometimes they just announce it after the change has been done. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samantha E. Agent Financial Services ### "Overall a great integrated tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 10, 2026 Overall Microsoft 365 is a great tool and is very easy to use. The cross functionality across Microsoft based products and programs is great. Pros Microsoft 365 is very easy to use and I love that it is compatible with a variety if other tools such as outlook, teams and files. Cons The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. Benefits and Compliance Manager Hospital & Health Care ### "Microsoft 365 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 Pros The features are all mainstays from Word, Excel, PowerPoint, Outlook, etc. It's difficult to imagine not using Microsoft 365. Cons Costs can add up quite a bit for the subscriptions. There is also a little bit overlap in tools such as email. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Justice E. Founder Professional Training & Coaching ### "6 out 10 for me. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 8, 2026 I learned how to use Microsoft 365 over a decade ago and it’s been consistently is it’s usability. It’s just certain tools don’t work as they should. Pros I like the partnerships 365 has with schools. It made it easier to complete work on multiple different devices because of the online portion of 365. Cons I don’t like the cost of 365 - without my college partnerships I couldn’t afford it. I also don’t like that the online version and the software doesn’t speak to each other as well as they should. The collaboration feature is really important to me and it’s harder to collaborate using Word and Excel than Google. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Network Engineer Information Technology and Services ### "Good product for business use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 May 8, 2026 The product is robust, offers customers low to mid-level protection and will assist with day-to-day tasks, but may require some additional relearning and very occasional outages. Pros Product is pretty reliable, the options for SharePoint and OneDrive to share files helps many people in todays business world and spam filtering in email is usually enough for most people. While the value for the money has been decreasing over the years, its still pretty decent. All-in-all, the product is still the best option for business customers and what I recommend, despite a few shortfalls. Cons Ease of use is ok, they are constantly changing things just to move them. Sometimes its due to added features and others times it's just in a different location, including the Admin Center. If you ever need to open a support ticket, your chances of connecting with someone who can help are next to zero and the product is constantly under attack because of how popular it is in the business world. I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not enough. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reasons for choosing Microsoft 365 I'm trained in both and use both on a daily basis Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Clinical Outcomes Analyst Health, Wellness and Fitness ### "All the toys in the same nicely configured box" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 7, 2026 I've enjoyed the products. I've previously had to use Word, Excel and PowerPoint interactively. Now, I work exclusively with data and the convenience of using Excel and Power Bi with Copilot are game changers. Pros I like most that it's built for collaboration. Also, all of the products are quite interactive with each other Cons Just like anything with Microsoft, the inconvenient timing with updates and glitches I could do without. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Hannah C. LMFT Mental Health Care ### "Handy place for mail and file management!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 5, 2026 Pros It is a handy application for mail and other data and file management. I appreciate how well it syncs with calendars and other applications. Cons At the moment I cannot think of anything that I did not like about this product but I am still required to type 100 characters. Switched from [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Yahoo Mail is the worst product in my opinion… horrible at spam filtering… very few features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brendan B. Operations Lead Hospital & Health Care ### "Sharing made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2026 Pros Ease of access across all office platforms is incredible. I love that I can use any office suite function and easily link it to outlook. Cons I wish full copilot access was universal for the full 0365 suite. My company only has it for outlook. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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