# Page 2 | Adobe Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Adobe Commerce the right B2B eCommerce Platform solution for you? Explore 657 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227129/Magento-Commerce/reviews --- Adobe Commerce 4.3 (657) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 27th, 2026 # Page 2 - Reviews of Adobe Commerce ## Showing most helpful reviews Showing 26-50 of 657 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abid S. Manager Operations Banking Used the software for: 1-2 years ### "The best E-commerce Platform for Website" April 30, 2020 5.0 My overall experience with Magento is really awesome and good. Because I have developed a number of websites for my users using the Magento. My customers really like the themes and templates of Magento. I really like the payment gateways which I can add on my website using the Magento. No doubt, the process of adding the product on the websites is really easy and simple. I always use some external extensions for different e-commerce purposes. In short, I am really satisfied with Magento and I really love and like this unique e-commerce shopping platform. Pros Magento commerce allows you to build stunning and professional e-commerce websites. You can increase your online shopping experience. The dashboard is really simple and incredible, where you can easily add products with different content like a description of the product and images of the product. You can see order and customer details in such a simple way. Magento Marketplace is the platform where you can get professional extensions for your Magento commerce website. These modules can improve your online store business and can give a unique and professional look to your website. Cons No doubt, Magento is the best e-commerce platform which is very best for the beginners and also for the advanced users. Selling products online now very easy with Magento. I don't think so there is any negative point in Magento. Because all options are really incredible and fabulous for the e-commerce business users ans also for the customers. Review Source AP Alissa P. owner Retail Used the software for: 1-2 years ### "Powerful and Scalable eCommerce Platform for Growing Businesses" April 24, 2026 5.0 Overall, my experience with has been positive. It’s a powerful and feature-rich platform that supports growth and customization, though it requires time, resources, and expertise to use effectively. Pros I like the flexibility and scalability of the platform. It allows for deep customization and supports complex business needs, making it a strong choice for growing or enterprise-level companies. Cons The biggest downside is the complexity and cost. It often requires technical expertise to manage and can be more expensive compared to other platforms. Review Source JD John D. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Powerful but expensive" April 19, 2026 4.0 It is a very powerful tool. However it is expensive and sometimes you do need a dedicated in-house developers team Pros You can freely customise the checkout, product pages, and backend workflow exactly to your need with no limit. It can also handle complicated and massive catalog and not choke on the data. Cons Upgrade needs working. Every time it upgrades, there is a big risk of my website being down. It also has conflicts with third party plug-ins. The hidden costs of maintenance is also another pain, even though the licensing fee is free. Sometime you have to pay a specialised Magento agencies for complex maintenance tasks. Review Source SS Stephen S. Manager Chemicals Used the software for: 6-12 months ### "Global Success " May 23, 2025 5.0 gave us the ability to market our product globally as well as giving us the opportunity to sell to other companies as well as direct customer. Pros I like how gives me the ability to bring a storefront to customers and other businesses worldwide. Cons I like everything about . It has scaled or sales up by astronomical percentages and made it easy in doing so. Review Source SI Shardul I. System Administrator Education Management Used the software for: 2+ years ### "I love Adobe Commerce, Excellent tool to grow your business. " April 21, 2025 5.0 Overall, is a solid and exceptional platform that is very easy to use and, security-wise, it is far better compared to other CMS platforms. Pros I like that the platform is self-explanatory making it very easy to use. Cons It can take a lot of time when you want to customize something like a user interface. Review Source MV Marian V. Community manager Marketing and Advertising Used the software for: 1-2 years ### "I like adobe commerce" March 8, 2025 5.0 This platform is very powerful, at the beginning is hard to understand but you can learn in the process. Pros I appreciate for its flexibility and scalability. It allows businesses to customize their online stores extensively, tailoring them to specific needs and branding requirements. Cons The prices are too high, but it’s great quality. Also it’s hard to understand at the beginning. Review Source JS Jerry S. Owner Accounting Used the software for: 2+ years ### "Adobe Commerce Review" January 19, 2025 5.0 Pros I liked that the program was very simple and easy to use, all the tools were close together and was self explanatory. Cons I liked least about was that the program would always self save the project I am working on, and it could be a distraction toward the project. Review Source MG Mentor G. Operatore sociale Non-Profit Organization Management Used the software for: Less than 6 months ### "Sicuramente utile" February 8, 2024 4.0 Complessivamente abbastanza contento dal utilizzo Pros Per le piccole imprese come la nostra si e' rivelato utile Cons Dovrebbe adeguarlo anche alle cooperative del terzo settore Switched from [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Si facevano campagne di raccolte fondi sulle piattaforme Meta Review Source NR Neha R. QA Manager Education Management Used the software for: 1-2 years ### "Adobe Commerce " January 17, 2025 5.0 Pros Its ease to setup new products. Parameters are easy to set Cons I have not found anything which I can count under Con Review Source HB Henri B. People ops Food & Beverages Used the software for: 2+ years ### "À avoir à porter de main " December 16, 2024 5.0 Pros Facile et vraiment pratique ! On l’utilise tout le temps Cons Peu de retour négatif sur le logiciel qui est vraiment top Review Source AF Aleksandra F. Photographer Photography Used the software for: 6-12 months ### "Great to grow your business " March 9, 2025 5.0 It's a very good tool to have, it has a learning curve but just like any app or software, but it allows to grow easily and everything you need is in one place. Pros Simple and straight to the point allows businesses to grow without switching platforms Cons The platform is difficult to set up, especially for non-developers and beginners and there is a learning curve on how to use it. Review Source VR Verified Reviewer Owner Accounting Used the software for: 1-2 years ### "Adobe Commerce Review" August 23, 2024 4.0 I think the content and product structure is solid. Security-wise, it's far superior to other CMS platforms. Pros Basic features are quick and easy to set up. Simple things like developing a simple theme are easy for anyone to use. Cons When you want to develop or customize something like a user interface, it can take a lot of time. Review Source aTK ann T K. controller Consumer Services Used the software for: Less than 6 months ### "Easy to navigate" January 9, 2025 5.0 Very easy to navigate. Good tool for companies. Pros Very user friendly. Easy to use. you can get the date needed. Cons Can be time consuming to obtain data and may cause frustration. Review Source Ashish A. Customer Service Representative Warehousing Used the software for: 6-12 months ### "Great platform with some complexity" June 21, 2024 5.0 Pros One of the most favored features of is its flexibility and customization capabilities. Our Company's IT team appreciate the platform’s ability to create unique and engaging shopping experiences tailored to our specific business needs. Cons integrating the platform with certain external systems can present hurdles, potentially complicating the initial learning curve for users. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) It was a company decision due to cost difference. Review Source KP Krunal P. Cyber Risk and Analysis Information Technology and Services Used the software for: 2+ years ### "Review of Adobe Commerce" June 30, 2024 5.0 Pros has the favorable ability to integrate with other softwares, which stands out amongst competitors. It also offers flexibility and customizable features to adapt to different work-related conditions. Cons Customization can be tricky, especially for new users. A tutorial to make navigation easier can be extremely beneficial in order to sustain long-term users. Review Source SK Suryansh K. HR Manager Education Management Used the software for: 1-2 years ### "My Review of Adobe Commerce" May 28, 2024 4.0 Pros It comes with great data security and has best ecommerce features It is not only secure but also customizable to meet business needs. Cons Handling and using has been smooth and no issues to list. Review Source VR Verified Reviewer Consultant Information Technology and Services Used the software for: 2+ years ### "Great Ecommerce Platform - Can be costly" June 5, 2023 5.0 It's a great product, from a great company. It can be expensive to develop out however, its a small investment into your business. Pros has been around for a number of years. It's well thought out and its ecosystem is much more mature than other carts. I like its ability to extend it's functionality using third party extensions. It's also relatively easy to find developers seeing how so many businesses use it. Cons It can be complex, seeing how customizable it is. While just about anything can be done via , be prepared for it to be costly. Alternatives considered [OpenCart](https://www.capterra.com/p/143516/OpenCart/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Adobe Commerce Adobe's long standing track record of working with the largest ecommerce stores in the world. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) supports more of a enterprise level client. Review Source LV Lena V. Owner Veterinary Used the software for: 2+ years ### "Adobe Commerce is all you need for your online business " April 28, 2022 5.0 was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs. Pros I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store. Cons Sometimes some of the setup can be a bit difficult and the pricing could be more competitive. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Adobe Commerce offered a much wider range of features and they are all in one software, ready and easy to use. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Wordpress was really only for design, it had limited features for e-commerce, and most features had to be integrated with outside apps. Review Source VR Verified Reviewer Chief Operating Officer Internet Used the software for: 2+ years ### "Robust Out of Box Features Paired with Customization" July 16, 2019 4.0 In terms of e-commerce platforms, Magento has proven to be a great value because of it extensive out of box features and relatively moderate price. Overall, it is one of the more commonly used platforms, so it is easier to find developers who know and are willing to work with the platform, which can reduce your maintenance costs. Pros The Magento E-Commerce platform offers a wide array of out of box features that are ideal for managing an online store. The platform also provides an extensive amount of flexibility for add-ons and customizations to cater to your specific business model and fulfillment needs. Extensions/Modules for the platform are readily available through a variety of vendors and developers at varying costs depending on the complexity of the feature involved. In a marketplace filled with expensive annual license fees and strict feature offerings, Magento is a great value for the investment. Cons Magento has changed it target audience significantly since its acquisition by Adobe, now catering more to mid- to large-size businesses. This is reflective in its pricing model and its termination of support for the older version of the version of the Community platform (Magento 1). It's flexibility for modules and extensions, while very beneficial, can create complexity and additional development cost when attempting to update the platform, as news releases of the corresponding extensions also needs to be available in order to ensure compatibility. The platform must be properly updated and maintained on a regular basis in order to reduce security vulnerability, which is a responsibility that falls on the consumer as opposed to Magento. Corporate support for the platform is available, but if you do not have an annual subscription the service is not as prompt. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Review Source RN Rhiannon N. Owner Retail Used the software for: 1-2 years ### "Community version is the only affordable option for a small business " March 2, 2021 5.0 I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such. There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons. Pros Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module. Scalability is not at all an issue in this platform, which means you’re growing pains in the future. There’s nothing worse than putting in $100,000 of development work on a site that is obsolete in a few years. Unlike other platforms like Shopify and Woocommerce, this option has a more professional look and is a far more robust system. It’s also less likely to be used by scammer sites (Shopify is loaded with fake sites and the company doesn’t do much to stop this fraud.) The Magento dev community is strong and there is a lot of support online for newbies like me who have questions. Cons The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts. The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work. With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Adobe Commerce Magento has far more functions, features and options out of the box than anything else. The database is robust and the system has been around long enough to know it’s not going to close shop any time soon. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Shopify support was absolutely terrible and literally left me in tears by how I was treated by the support agent, who refused to hand me off to someone else. The only way to get the site to function as I needed it to was to throw thousands of dollars every month at various subscription based modules. They really nickel and dime their clients. Thankfully, Many of the features I need it came automatically with Magento community edition. Review Source Ansh R. Sr Web Developer Information Technology and Services Used the software for: 1-2 years ### "Magento Good Platform To Design And Develop Website Easily" July 14, 2021 5.0 Magento is the oldest platform for a business website. Before Magento, we were using WordPress for website development but after getting some hacking issues in WordPress we used Magento for our client business. It is easy to use and manage user management in its admin panel. In magneto, we can work on a product catalog to manage product content, configuration. Magento provides complete sale detail about business products and analysis business growth. Pros Magento is the best solution to design a website quickly. It is a secure and customization eCommerce template to set up products details, Prices, Image. We can add multiple products according to business requirements. It provides a lot of templates design to change website design and functionality. If you need to create pages and posts we can work with the admin panel and complete tasks easily. No hard coding is required for website development. Admin panel of Magento is user-friendly easily set up meta tags, robots, and other digital marketing tasks. It is good for business and we can create large websites. Cons In the old Magento version, we face lots of customization issues but in the current version of Magento 2.4 we can easily set up products and SEO tasks. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Adobe Commerce Magento is secure and manage heavy website. In WordPress if you create large website then it takes load to open. Review Source VR Verified Reviewer Ecommerce Director Retail Used the software for: 2+ years ### "Great Ecommerce solution for all sizes" May 17, 2022 4.0 Pros Its content and product structure is solid. It is a robust paltforrm that will allow you to scale. Cons Little bugs now and there made it a bit of a hassle, they would get fixed but it bother us every now and then. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Adobe Commerce Free to start at that time and it had a big footprint in the world. Review Source Kavindu Githsara K. System Specialist E-Learning Used the software for: 1-2 years ### "Is Adobe Commerce the Right E-Commerce Solution for Your Business?" December 29, 2022 5.0 Overall, is a solid choice for businesses looking to create and manage an online store. Its user-friendly interface and wide range of features make it easy to set up and manage an online store, while its integrations with popular payment gateways and advanced security measures provide a secure and reliable platform for conducting e-commerce transactions. Pros One of the main pros of is its user-friendly interface, which makes it easy for us to set up and manage our online store. The platform also offers a wide range of customizable templates and design options, allowing businesses to create a visually appealing and professional-looking store.Another pro is the platform's integrations with popular payment gateways, such as PayPal and Stripe, which make it easy to accept payments from customers. Adobe Commerce also offers advanced security measures to protect customer data and ensure secure transactions. Cons One of the cons of is that it can be expensive, especially for businesses that require a lot of customizations or advanced features. Additionally, the platform may not be suitable for businesses with very large product catalogs, as it can be resource-intensive and may require additional server resources to handle the load. Review Source SF Scott F. Director of IT Computer Software Used the software for: 2+ years ### "Complicated But Can't Be Beat" July 22, 2019 4.0 I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown some of the boxed ASP.net solutions available at the time. The open source nature of the software is absolutely amazing, and it has been fun to watch it expand over all these years. Today I am running 6 different websites with different versions of Magento, and I've built many more than that, most of which are still in use. Magento makes it easy to create and deploy affordable eCommerce solutions that scale and grow with the customer, even if it is a bit tricky to learn for beginners. Pros Magento is easily the most extensive and full-featured piece of open-source eCommerce out there. Once you understand the layout, you'll find that it is very intuitive and flows perfectly. What really shines for me for Magento is all the different options available out there. Not only are there open source versions you can host and manage yourself, but you can pay for the enterprise versions too. There is basically a plug-in or module available at this point for anything you need to accomplish, along with thousands of professionals out there that can help if you get in a jam. Best of all, Magento easily grows with you and is simple to harness and hold back features from, any easy to unchain it and grow with you. Cons It took me a good bit of time to learn AND get comfortable with this software and how it works, which was a bit of a pain, so this software isn't for the faint of heart or a weekend warrior shop keeper who doesn't have extensive knowledge of HTML, CSS, PHP, etc. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Reason for choosing Adobe Commerce Magento is open source and more powerful and extensive than all the rest. Review Source Israel P. Language Educator Education Management Used the software for: I used a free trial ### "Adobe Commerce: The best way to customize your e-commerce" September 29, 2023 5.0 Recomended Pros I am surprised by how online stores can hire these services to sell products or services and provide a seamless shopping experience for customers. Cons Since the e-commerce landscape is constantly evolving, I think that the design can be less simplistic. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.