--- title: "Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Clover the right Payment Processing solution for you? Explore 617 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/226864/Clover/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Clover 3.8 (617) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Clover Ease of use 4.0 Customer Service 3.3 ## Pros and Cons in Reviews Jesse Z Software EngineerComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “Clover provides numerous options for payment options such as with Apple Pay, credit card with chip or swipe, or even cash.“ July 24, 2026 VB Vincent B ownerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “What is even more disappointing is that Clover has never offered any meaningful solution, escalation, or compensation for the time and revenue lost due to their mistakes and delays.“ June 23, 2026 KL Khimson L IT adminElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 6-12 months. “Clover is a convenient and user-friendly point-of-sale system that makes accepting payments and managing sales relatively simple.“ August 17, 2026 BP Bill P CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive.“ November 25, 2025 RG Rashad G GeomechanicistOil & Energy, Self-employedUsed the software for: More than 2 years. “The touchscreen is easy to follow, contactless payments work well, and the entire checkout process usually takes very little time.“ August 22, 2026 HT Heaven T Co-ownerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “is no longer with the company. Since then, my husband has contacted customer service several times trying to find out where and how to return the device, but we have not been given a clear answer or any meaningful help.“ September 12, 2026 AG Amanda G Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management.“ December 18, 2025 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices.“ February 1, 2026 ## Showing most helpful reviews Showing 1-25 of 617 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexandra R. ma Used the software for: 1-3 years ### "clover app" October 26, 2026 5.0 my overall experience using clover has been wonderful. Its super easy to download and create and account Pros The thing I like the most about the application covert is that businesses can add their reward systems on there Cons There's nothing not to like about clover the app. so im going to have to say its all great thing for clover Review Source Salon owner Used the software for: 1-3 years ### "Clover for salon " October 12, 2026 5.0 Good . Really no complaints at all. Woikd recommend for other salons and retailers. No complaints . . Pros Easy to use. Easy to teach other employees. Easy for clients. Easy for clients to read and use touch screen. Cons Needed a mobile version . Needed need to be able to use for outdoor functions and events . Would be easy Review Source Owner Used the software for: Less than 1 year ### "Clover, commerce Synce and Quickbooks don't play well together" October 12, 2026 1.0 Clover uses Commerce Sync reconcile transactions for bookkeeping purposes into Quickbooks. Both Clover and Commerce Sync, carry monthly fees on top of renting or buying equipment, which is fine. The bookkeeping process to take credit card transactions from Clover to reconcile Quickbooks is painstakingly long with many steps. This was time intensive and not efficient for what it is. Other credit card processing systems have half the steps. This did not work for my small business. The device itself was modern, fast and user friendly, which was too bad that it didn't work out on the back end. I was outside of 30 days dissatisfaction window (less than 45 days), so I got whacked with a $750 early termination. So, the fee, plus $850 to buy terminal, plus $112/mo for Clover, $31/mo for Commerce Sync.....THIS WAS A HUGE WASTE OF TIME AND MONEY!!! Pros Modern terminal, user friendly. Customer service was helpful but had to go back and from Fiserv and Commerce sync. Cons Back-end processes are a nightmare for small business. Time intensive process to match credit card transaction in bookkeeping software. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Clover and Commerce sync were expensive and too time intensive for bookkeeping purposes. Review Source Assistant Operations Manager Used the software for: 1-3 years ### "Clover is highly recommended for your buiness needs" October 12, 2026 5.0 Clover is a robust and versatile POS system suitable for restaurants, retail, and service-based businesses. It has comprehensive features, a variety of hardware and cloud based access. Pros It's easy to setup, has an intuitive interface, and reliable payment processing. I like the system’s flexibility in handling multiple payment types and the ability to customize orders and manage our inventory efficiently. Cons I have noticed some issues with customer service, when needing to resolve complex problems and sometimes delays in support. Hardware and software costs, along with transaction fees, can be a bit high. Review Source People Process and Performance Manager Used the software for: 1-3 years ### "Clover is all you need" October 7, 2026 5.0 Overall the use and experience has been above par. Bugs and issues are tested and resolved ahead of the curve. It is a very robust and reliable solution. The hardware including screens and devices provided are easy to use and I have experienced almost no downtime whatsoever. I am extremely satisfied. Pros As a value add for our retail and Sales operations, Clover takes some beating. It is easy to use and the payment processing is seamless. As far as any other competitors go Clover is leaps and bounds beyond it's counterparts. Cons I have not experienced many negatives in using Clover. If an issue is raised the customer support is efficient and proactive. It's a top solution for any retail concern. Review Source Casey B. Office Manager Used the software for: 1-3 years ### "Worth The Money" October 5, 2026 4.0 Overall we had a positive experience with Clover. It is a very cost effective system for processing clients payments. Pros Clover is a pretty simple system to use for processing payments! Very user friendlt as well! I would recommend to anyone! Cons There was nothing I really disliked about Clover. It was simple to set up and easy to use as far as processing. Review Source Adjointe Administrative Used the software for: 3-5 years ### "Bonne plateforme mais facilité de contact du support a ameliorer" September 21, 2026 5.0 Pros La plateforme web qui permet l'acces à des rapports détaillés avec une interface userfriendly. Cela facilite grandement le travail de recherche en cas de débalancement Cons la maniere de contacter leurs services si on a des questions : en effet juste un endroit ou inscrire son numero de téléphone + la langue de correspondance. C'est eux qui rappelle, mais il faut decrocher en disant un terme paticulier. Nous avons une réception et un seul numero de telephone autant dire que c'est impossible pour nous. Nous sommes obligé de passer par nos cellulaire personnel lorsque nous avons besoin d'assistance Review Source Co-owner Used the software for: Less than 1 year ### "Don’t sign anything until you read the fine print" September 14, 2026 1.0 I would not recommend Clover POS We signed up for Clover POS through our business, but within just a few days we realized that the system was not going to work for our business. We immediately tried to return the equipment, thinking this would be a simple issue to resolve. Unfortunately, it has been anything but simple. The salesperson who originally sold us the system, \[sensitive content hidden\] , is no longer with the company. Since then, my husband has contacted customer service several times trying to find out where and how to return the device, but we have not been given a clear answer or any meaningful help. Meanwhile, we are being told that we could be responsible for rental payments for the next four years, potentially costing us around $8,000 for a system we don’t want, don’t need, and cannot use for our business. We have tried repeatedly to resolve this directly with Clover, and after getting nowhere, my husband has contacted the Better Business Bureau and is working with them to try to find a resolution. This has been an extremely frustrating experience, especially as a small business. We understand that contracts have terms and conditions, but we never expected that realizing within days that the system wasn’t compatible with our business would turn into an $8,000 obligation and such a difficult process to resolve. I would not recommend signing up with Clover POS. If you’re considering it, read the contract extremely carefully and make sure you fully understand the cancellation, equipment rental, and long-term fee obligations before you sign anything. We definitely wish we had. Pros I thought it was going to be cheaper, it isn’t. On the surface it looks like a great system to use and a good deal, but sadly it’s not. Cons Hidden fees and bad customer service. The salesman the sold us the system, quit. Customer service just keeps demanding money from a system I can’t use. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Looking for a cheaper system, our business brings in a good amount and I was hoping to save money on the fees. Review Source Geomechanicist Used the software for: 3-5 years ### "Simple and quick for everyday payments" August 23, 2026 4.0 I have used Clover as a customer at restaurants, cafés, ice cream shops, and other businesses. Paying by card or contactless payment has generally been quick and straightforward. Pros Clover makes paying at restaurants and smaller shops quick and convenient. The touchscreen is easy to follow, contactless payments work well, and the entire checkout process usually takes very little time. Cons The checkout experience can vary between businesses depending on how the payment screen is configured. In some places, there can also be several prompts to go through before completing the payment. Review Source Software reviwer ,writer Used the software for: Less than 1 year ### "Powerfully simple POS, but mind the subscription stack"" August 18, 2026 4.0 My overall experience with Clover has been solid,ⁿ It acts as an reliable, all-in-one central hub for taking payments and keeping daily sales organized. The fast checkout speeds and sleek hardware immediately elevate the professional feel of the business. ​While managing the additional monthly costs for add-on apps can take some getting used to, the convenience and ease of staff training, and operational reliability make it a very worthwhile investment for smooth daily workflows. Pros The ability to customize the system using the Clover App Market allows you to add specific functionality (like specialized loyalty programs or advanced inventory tracking) as your business grows. Cons While the App Market is versatile, many essential add-ons require monthly paid subscriptions that can quickly bump up your overall recurring costs Review Source Mai M. Managing Director Used the software for: 1-3 years ### "Four leaf Clover" March 30, 2026 5.0 A true lifesaver for a seamless payment process at events large and small. As an event planner, having this option on site has made on site event payments a breeze for clients and guests. Pros I am a private event planner and Clover has been a game changer! I'm able to use it at any venue, in any weather condition, indoors or outdoors, no matter the occasion! It's the perfect party accessory! Cons NO cons! It was super easy to learn and share with my team! They picked it up quickly and we used it for an event the very first day we got it! Review Source President Used the software for: 1-3 years ### "Easy to use system from the time you plug it in. Has been reliable for use for almost 2 years." June 20, 2018 4.0 Instant and easy to use POS that anyone can learn in a matter of minutes. Pros Easy to use with features that can improve inventory / customer efficiency / reordering. Software was very affordable as well. Cons Software has some apps that do not communicate with Clover efficiently. One such app INVOICEASAP is the only billing app that Clover offers and their two inventories do not communicate automatically with each other. There are also lots of small fees that can add up monthly. Review Source Owner Used the software for: Less than 1 year ### "Seamless payment processing " June 8, 2026 5.0 We have had a Very good experience so far with Clover payment processing systems. We have been pleased with every aspect. Pros I like the seamless Payment processing. We have had no trouble at all with the processing quickness, or accuracy. Cons There is nothing that I don’t like about Clover processing payment system. The fees are less than what we were paying with square! Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) We switched to Simple consign and they were not compatible with Square Review Source CEO & Co Founder Used the software for: 3-5 years ### "Best POS system I've ever used. Its easy for an owner to set up, staff to use and clients to pay." July 13, 2018 5.0 I loved that it was easy for me to set it up and for the staff to use efficiently. It would even text, print or email the receipt to the client. As a business owner I also liked that I could print out my weekly earnings as well see it online. Pros It is so easy to set up online and add (mostly) free apps to help run your business. We bought our clover but their is some places that will let you finance it. For the price of the system I found it worth the money because it saved me time and it was easy for the staff and the clients to use. Even when the internet would go out it would take payments and then process them once it came back on. It was easy for me to set up categories so the staff could check people out fast and didn't have to look for a item too long. This system definitely saves time Cons The clover is just like a cellphone, if you drop it, it will break and you will have to replace it. They don't offer any kind of insurance to help replace just the screen. The receipt paper is expensive to buy though clover but you can find it on others sites for much cheaper. Some apps to help run certain businesses were a little expensive like to add your logo to the receipt was extra. Overall depending on your business some of the Clover apps to make the system easier for your staff can get pricy. Review Source DH David H. Owner Used the software for: 3-5 years ### "BUYER BEWARE" February 11, 2026 1.0 The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it. Their Customer Support seems very knowledgeable about how to actually fix their own products. Pros Ease of use for administration and the team. Ability to have reports auto emailed to the appropriate people. Cons Buyer Beware! We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices. No big deal, we called clover support, they took down a bunch of information, and we waited for a reply. It went months and haven't heard a thing. When I called to check on the case number, they told me that it was closed. Pretty strange since no one called me and we were still having the issue. They reopened the case and we continued to wait, patiently. It got to be the 6 month mark and their solution was to reset the device. This didnt work so we asked for a replacement under warranty. We were advised that we were 2 weeks out of our warranty expiration! Seriously?! We gave the courtesy of giving their team 6 MONTHS to fix the problem and they won't honor the warranty? Fast forward a month and the more I thought about it the more angry it would make me. We are a multi-location business with many many clover devices, all of them work perfectly with the rewards program. I enter another support ticket, hoping someone will be able to help. I receive an email stating there is no item attached to that reward. Impossible since the other 20-some devices work just fine. I follow their steps and now we have 1 device that works and the rest do not! I called support to bring this to their attention and they tell me they will get back to me in 3 business days. They do not care about the merchants. We WILL be switching to Square. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Clover Ease of setup and onboarding for employees. Review Source Owner Used the software for: 3-5 years ### "The only reason it get a 1 star is because there is no lower ranking. Terrible customer service. " March 27, 2018 3.0 none Pros Functionality is ok but you have to pay for apps in order to do stuff which increases the price. User Friendly Cons customer service, price, merchant services available for the unit are limited and you get into first datas services. The only reason it get a 1 star is because there is no lower ranking. Terrible customer service. I was bamboozled in the beginning as I didn't know much about running a restaurant yet and contracted with Clover and First Data. I called today to get a payoff on my equipment (Countertop POS, Two minis, a countertop printer and a kitchen printer), after paying on it for almost two years. I had done the lease but I guess at some point I was so desperate to get a system set up that I missed that it costed I was focused on the lease price. Stay away! Then I was then raked over the coals with with First Data for over a year and a half where they were over charging my percentage. I fought for over a year and finally got refunded of wrongful billing because "a decimal ha d been moved when entering the rates" yet I called time and time again yelling about it and they couldn't find it but all of a sudden did. I know they owe me more but what can I do about it. It took me a year to get that back. Stay away if your smart - see all the bad reviews. There are much cheaper POS systems out there that have more functionality. You've been warned. Review Source IT admin Used the software for: Less than 1 year ### "Easy-to-Use POS System for Everyday Business" August 18, 2026 5.0 Clover is a convenient and user-friendly point-of-sale system that makes accepting payments and managing sales relatively simple. The reporting tools and available integrations are useful for businesses that want more than just basic payment processing. While the fees and additional costs can be a drawback, overall Clover provides a solid solution for businesses needing an easy-to-use POS system. Pros Easy-to-use point-of-sale system Quick and convenient payment processing Supports credit cards, contactless payments, and other payment methods Useful sales and business reporting Good selection of apps and integrations Hardware is generally easy to set up and use Cons Processing fees can add up Hardware and software costs vary by plan Some features require additional subscriptions Customer support can be inconsistent Switching providers or managing contracts can sometimes be complicated Review Source General Manager Used the software for: 3-5 years ### "Easy to use, perfect for small business. " March 27, 2018 5.0 Pros I like that clover has a pretty simple UI that is aesthetically pleasing. I know, its shallow, but lots of POS systems out there are horrible to look at! Clover is also very intuitive, there are lots of options, but you can sort of pick and choose how complicated you want your system to be. Cons This could have been a connectivity issue, but our Clover software went offline quite often. It wasn't ever for long, but at least every couple of days. Additionally, the UI would change without any apparent prior notice. (Maybe we weren't receiving updates?) Review Source Joe B. System Admin Used the software for: 1-3 years ### "Cost effective POS that is versatile. " June 2, 2026 4.0 Pros Very cost effective and easy to use. The tablet is quick and snappy.’ Online ordering took no time to setup. Cons A lot of add ons in the system. Most things will need to be added after purchasing the equipment. This could add up. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Clover Price of toast was a lot more compared to clover. Review Source Chiropractor/Owner Used the software for: 1-3 years ### "Easy to use Point Of Service terminals. Great for business." May 23, 2018 5.0 Makes accepting credit cards easy Pros Not locked in with a credit card prepossessing company. There are multiple ways to use the terminal. I use the Clover Go terminal, it accepts swipes, chips, self entry, and tap (ApplePay, etc) payments. The app is easy to use and there is a companion app for tracking various aspects of your business. Cons I had to pay for the terminal. The app is a little clunky and it forces you to change your password with some frequency. Review Source pres Used the software for: 3-5 years ### "Clover will not let you cancel despite multiple attempts " August 18, 2025 1.0 bad service bad service unit failed and they did not replace failed unit I switched services and they kept charging me , It is impossible to cancel without supreme run around and they tried to phish me for more info to give me a bonus !))bucks for cancelling but i had to switch to another recorded line to give my bank info they already should have had Pros was recommended by a banker because it was less bad than others ,However she said it was more expensive Cons Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. bonus for cancelling Too sketchy and they still do not cancel , Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) less problems than Clover and cheaper . customer service Review Source General Manager Used the software for: 3-5 years ### "BEST RESTAURANT SOFTWARE EVER. So simple and easy to use." November 2, 2017 5.0 Pros Easy to use and merely inexpensive. So many features to audit and ensure max restaurant revenue. I LOVE the search feature so if you don't know where an item is located simply search it. beautiful receipt and most up to date technology compatibility. Review Source Owner Used the software for: 3-5 years ### "Buyer Beware" June 18, 2025 1.0 I have been with Clover about 4 years now, constant rate increases, they upcharge for every little feature. They are constantly changing the plans and rates and my CC fees have gone through the roof. I am now paying over 10% cc processing fees. They bait you in with low initial fees then start jacking them up over time. Buyer Beware! Pros Cant really find any pro's. Thier Customer service is the worst. Software is glitchy and difficult to use. Hardware very cheap, sound stopped working first month. Pricing is low to start but then they slowly jack your rates over time. Cons Everything about the system is poor. The equipment is cannot be reused, don't buy used equipment, they will refuse to activate it. Reports are always missing key details. If you want a complete system, you will have to purchase many upgrade apps with high monthly fees, just to have the most basic of features. The company is 1 step of from being a complete scam. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reasons for choosing Clover Tried out lightspeed and it has different issues. Again poor customer service, not as bad as clover but very limited hardware and poor cc processing system that just wouldn't work most of the time. Review Source Manager Used the software for: 1-3 years ### "Quick and easy to use and customizable." October 12, 2017 4.0 Ease of use. Simplicity. Very user friendly. Pros I really like Clover because you start with a blank slate and customize it the way you want. The system has an app called Home base that keeps track of the time clock. We've had a couple minor problems with that here and there but overall it's great. Clover also has a market to purchase apps which is really cool. We've downloaded an app to reward our loyal customers. I also really like the swivel feature. When a customer gives you their card you can swivel the screen around to face them so they can sign. The system overall is a breeze and very easy to set up and use. Cons There's bit much to dislike about Clover. Customer support could be a but more helpful. I've had minor problems regarding the register not opening, but I just rebooted the system and it was fine. Review Source CEO Used the software for: 1-3 years ### "Easy to Use, But Falling Behind the Competition" August 5, 2025 3.0 My experience with Clover was generally positive in terms of usability and ease of training. However, the platform lacks important features compared to its competitors, and I’ve seen multiple clients migrate away from it. Unfortunately, I no longer recommend Clover to my clients as I once did. Pros I found Clover to be a relatively simple system to use, with an intuitive interface that makes staff training quick and easy. Cons Clover feels significantly behind its competitors. I used it with three different clients, and all of them eventually switched to other systems. It lacks many features that have already been standard in other platforms for quite some time. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Clover I didn't choose Clover at all. I choose Toast POS instead Clover. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.