# PowerHouse WMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PowerHouse WMS the right Warehouse Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/22684/PowerHouse/reviews --- PowerHouse WMS 4.2 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 16th, 2026 # Reviews of PowerHouse WMS Ease of use 4.0 Customer Service 4.6 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer General Partner Used the software for: 2+ years ### "A very powerful WMS that is highly configurable." October 30, 2017 5.0 Complete control over inventory. Pros Highly configurable without the need to do much customization to the core software product. Using advanced configuration, you can have the system function very efficiently. That being said, the system will only perform as well as the user that is using it. Cons Difficult for a novice user to navigate. If you are very computer proficient, you can pick up on the system fairly quickly. If your a technophobe, you will be dizzy trying to figure out how the system works in consideration all the configuration options. Review Source Response from QSSI July 31, 2018 Thank you for your comments and compliments! We "get it" that the number of options in the software can be "dizzying." We've considered reducing some capabilities, then get surprised at how often new customers find that configurability valuable. Ed CR Charles R. Senior Vice President Logistics and Supply Chain Used the software for: 2+ years ### "Powerhouse WMS" July 20, 2018 4.0 It has been difficult to implement / transition from our previous system while trying to stay in business. If you have the ability to shut down your operation for a couple of weeks, then it would be much easier. Pros Flexibility / configuration - software can support many different business models / workflows Cons Zero documentation. There is no user guide. There is no administrative guide. There is no integration documentation. If there is a question, you need to engage QSSI, wait for a response, and then pay an invoice for support time. There isn't even a help system. The integration documentation we were provided with was years out of date, and not accurate. It is also based on flat file integration when we are using web services. Also, annual maintenance fees are very high (25% of the purchase price every year). Would be a little more tolerable if we didn't also receive an invoice every time we made a phone call to ask a question (almost always because there is no system documentation) Review Source Response from QSSI July 31, 2018 Charles, Your feedback shows that we have not done enough to share what tools and resources are available to your team. And, perhaps in our next conversation I can help resolve some of the perceptions you have regarding costs for support. Go-lives for clients are seldom (if ever) as involved and methodical as what you are experiencing. So, my goal will be to help you appreciate the effort my team is doing to assure your success and I¿m looking forward to touching base with you, soon. Ed VR Verified Reviewer IT Systems Administrator Warehousing Used the software for: 2+ years ### "Easy To Use" July 23, 2018 3.0 Pros There is a very short training curve with this software. Very easy to use. Cons The reporting features are poor requiring the use of 3rd party reporting tools. Review Source Response from QSSI July 26, 2018 I just wanted to let you know that we appreciate the time you invested in providing valuable feedback. And, please know that if we know your specific concerns we are ready to act and meet your needs. My team is eager to provide the level of service and product quality you expect, and we can best serve you when you proactively raise your concerns. I invite you to reach out to us as soon as practical so that we can put specific plans in place to satisfy you now and for the future. Ed TD Thomas D. VP Translation and Localization Used the software for: 2+ years ### "Keeps all of our warehouses in Sync " July 21, 2017 5.0 Organization is paramount in our business. Each item in inventory is very expensive IE transmissions and automotive electronics. Without a solid WMS we could not be successful. Pros Software is very robust and limitless in its capabilities . As a tier one supplier to the automotive group FCA Chrysler and Delphi respectively we have to be up 100 percent of the time. We have this system deployed in all of our warehouses and our inventory audits are always balanced with physical counts from the assembly plants. Cons Its takes a little while to really understand all the different capabilities Powerhouse has. However, once learned you can say with confidence to your customer , Yes we can do that. Review Source Response from QSSI July 31, 2018 Thanks, Tom! Very much appreciate the feedback. Ed AS Alan S. It Director Warehousing Used the software for: 2+ years ### "Honest hardworking and Dependable." July 23, 2018 4.0 Great dependable software that run our business 24 7. Helps us to get product out the door reliably and timely. Pros Very flexible, they can always tweak the system to handle our needs and adapt to new hardware and operational changes. Cons constant maintenance of database, updates, and some bugs from time to time. Review Source Response from QSSI July 26, 2018 Alan, Your review title of "Honest, Hard Working and Dependable" makes us proud. Thank you. We certainly enjoy serving you and hope for your continued success. My mission is to assure we can get an even more favorable response for any items that did not meet your needs, 100%. I'll contact you soon so that we can cover those points. Ed JZ JIm Z. CTO Apparel & Fashion Used the software for: 2+ years ### "CTO" July 24, 2018 4.0 Long time customer, we are 10 times the size we were 10 years ago and Powerhouse managed to keep pace with automation interfaces and whatever else we needed to grow. That along with the ability to speak directly to a developer is gold. Pros Solid, tested, working software with great support. Innovation comes naturally to the highly skilled developers Cons Relies on a third party VIC's EDI component Review Source Response from QSSI July 26, 2018 Jim, We very much appreciate your comments. Thank you for the feedback! Now, what can we do for you to get a perfect score? Ed KM Ken M. Director Warehousing Used the software for: 2+ years ### "QQSI PHS gets the 3PL job done" July 26, 2018 4.0 Pros It very well thought out and put together to properly manage and monitor your 3PL operations Cons It could be a little more flexible on the client setup customizations Review Source Response from QSSI July 31, 2018 Ken, Thank you! And, I¿m sure our team appreciates the high grade for Customer Support. I see an opportunity for us to better understand what you would like to see from PowerHouse and am looking forward to discussing it with you, soon. Ed JK John K. CXO Used the software for: ### "A WMS success" January 19, 2017 5.0 PowerHouse provides exceptional functionality and has improved our warehouse operations better than we could have hoped for. Pros Has everything I need Cons None really Review Source Himanshu G. Used the software for: ### "null" February 13, 2018 4.0 Review Source Similar Products Featured