# ADP SmartCompliance Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ADP SmartCompliance Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/226192/ADP-SmartCompliance --- # ADP SmartCompliance Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ADP SmartCompliance ## What is ADP SmartCompliance? ADP SmartCompliance is a cloud-based HCM compliance portfolio that is as an extension of your current payroll or other business planning technology. SmartCompliance aims to help you reduce the regulatory compliance burden for your organization, with a combination of technology and service. The platform is completely integrated, yet each module can be purchased individually. The goal is to bring you the workforce compliance processes you need now, with room to expand as your needs change. ## What is ADP SmartCompliance used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADP SmartCompliance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adp.com/&name=ADP SmartCompliance) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADP SmartCompliance 4.2 (13) VS. [4.2 (1,994)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (13) Ease Of Use 4.0 (239) Value For Money 4.0 (8) Value For Money 3.9 (217) Customer Service 4.1 (10) Customer Service 3.8 (225) ## ADP SmartCompliance alternatives [4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (4,607)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,821)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/226192/ADP-SmartCompliance/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws ADP SmartCompliance 28 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Digitally deposit correct payroll amounts into individual employee's bank accounts Electronic storage of staff/employee contact information and job status in a centralized repository Centralized storage for employee data, records, and performance metrics Store, manage and track all forms in a centralized location Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Get Advice We can help you find the software with the features you need. Features 4.2 (12) 4.2 Based on 12 reviews ## Pricing Value for money 4.0 (8) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (8) 4.0 Based on 8 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Auto Decision Platform](https://www.capterra.com/p/173166/ADP/)[ Infor CloudSuite](https://www.capterra.com/p/235778/Infor-Cloud-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 13 reviews Filter by rating 5(3) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KW kathrena w. payroll analyst Law Practice ### "Smart Compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2023 Pros I like the fact it is easy to use and the help menu! Cons Not much i do not like about it. the managers should bet back sooner Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Anthony A. Payroll Manager Gambling & Casinos ### "A+ Upgrades" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2020 Overall I am a happy customer to have everything I need at my fingertips Pros I love the upgrades ADP made to SmartCompliance. I have access to all the things I need outside of WFN and customer service. Cons With the upgrades I don't have much to say about what I least liked. I love ADPs upgrades they are always helpful. Reasons for choosing ADP SmartCompliance ADP has always been a reliable source Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Laura F. Payroll Transportation/Trucking/Railroad ### "It is okay" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 December 9, 2019 I use this once every couple weeks because we don't usually get too many employees using the wisely cards Pros We use this section of adp for our wisely cards that we issue out to employees who don't have direct deposit. I think this works okay, but it's not as good as what we used to use which was aline. It works great expect when you run into a problem and need some customer service help (that's the only downfall). Cons We use this section of adp for our wisely cards that we issue out to employees who don't have direct deposit. I think this works okay, but it's not as good as what we used to use which was aline. Also, the customer service isn't that great for this because every time I have a question or there is a problem entering an employee, they take weeks to respond. It works great expect when you run into a problem and need some customer service help (that's the only downfall). Also we requested new cards for all our locations a while back and they still have not been sent out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Chelsie B. Payroll Coordinator Hospital & Health Care ### "Payroll Coordinator Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 5, 2019 Pros The customer service for this product is fantastic. Also, the software is very user friendly. Cons There have been times where the software does not work as an administrator, which can be frustrating when dealing with time sensitive items. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Karen S. Payroll Manager Hospital & Health Care ### "Great software for payroll taxes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 16, 2019 I like the fact that someone else can do our payroll tax filings and pay our taxes which frees me up for other things. Pros I can process the tax file and they handle paying all the state and federal tax entities our payroll taxes and they file all tax returns as well as creating W2s and mailing them out. Cons I don't see any problems with the ADP software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Josh J. Operations Manager Medical Practice ### "Every HR Department Needs SmartCompliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 17, 2018 Pros Even if you don't think you have a problem in your company as far as compliance goes, I highly suggest you consider this product! It has been amazing for us in streamlining so many processes previously requiring manual reviews and audits. Cons The learning curve seemed to be relatively steep for our staff to allow the system to learn our exact needs. Once this was resolved after working with the system it was a smooth transition! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Christopher K. HR Generalist Management Consulting ### "Great Platform for Tax Notices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 8, 2018 Pros We use ADP Smart Compliance to process our tax notices. It's easy to upload in bulk and each notice is given a reference number. It's easy to track and organize the taxes for each quarter. Cons The turn around time for the notices varies, but I find that the more detailed notices take time for responses. I also find that when I call, the answer will vary depending on the representative I get on the phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Amy L. Payroll Manager Medical Practice ### "SmartCompliance makes it easy for me to track payroll notices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 22, 2018 Overall, easy system to use and for general taxes, it is simple and not complicated. Pros You can submit tax notices in bulk in Smart Compliance. It is easy to upload and a reference number is given to you so you can reference the notice. You also get a confirmation through email once you submit a notice and will get another email once the notice has been resolved. You can also keep track of your tax filing SUI and SDI numbers which makes it convenient. Cons The time it takes to get a response back is slow and sometimes I need to follow up with them with a call. Depending on the representative, your responses vary as well. I call in multiple times to make sure the answer I'm receiving is the correct one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stephanie C. HR/Payroll Coordinator Electrical/Electronic Manufacturing ### "ADP has been very helpful in our payroll process and their customer support is outstanding." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 19, 2018 I would recommend ADP for companies that need a good and solid payroll system. Pros The software is user friendly but if you run across something you don't understand, The Bridge is very helpful. If you need to call the customer support, they are extremely helpful and will spend as much time with you to make sure everything is perfect before they hang up. Cons The hold wait time can sometimes be very long. I know they are very busy so most of the time I don't mind waiting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Catherine W. HR Specialist Medical Practice ### "Smart Compliance easy to use for taxing needs!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 12, 2017 Really do like the linked system for the Smart Compliance and easy access for updating. The first time going through may take some assistance with the customer service. Pros The ability to go in and update your tax information directly from the Smart Compliance is a great tool and easy access to have when you are faced with many challenges and job functions throughout the HR day. 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