# Greetly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Greetly the right Visitor Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/225877/Greetly/reviews --- Greetly 4.9 (79) [View alternatives](https://www.capterra.com/p/225877/Greetly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Greetly Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews AT Aklesh T ManagerComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months. “I have used this product and the self-service kiosk approach is intuitive and helps streamline visitor management while reducing front-desk workload.“ January 30, 2025 CE Chuck E Support Services AnalystHigher Education, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I dislike that it requires the additional hardware which adds up the extra cost also with no mobile app which is the big turn off for me.“ December 19, 2024 OT Olivia T TutorE-Learning, 51 - 200 employeesUsed the software for: 6-12 months. “The self-check-in feature is intuitive, and the automatic notifications to hosts make front desk operations much more efficient.“ February 11, 2025 WW William W Production TechnicianChemicals, 10,001+ employeesUsed the software for: More than 2 years. “Occasional syncing issues with integrations.“ February 7, 2025 OT Olivia T TutorE-Learning, 51 - 200 employeesUsed the software for: 6-12 months. “It’s a reliable, user-friendly solution that enhances office security and provides a professional first impression for guests.“ February 11, 2025 Faiza k TeacherE-Learning, Self-employedUsed the software for: Less than 6 months. “Greetly is an excellent visitor management solution that has streamlined our check-in process and improved our overall visitor experience.“ February 11, 2025 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jim K. President Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, but very customizable" May 7, 2020 5.0 Greetly was easy to install and configure. I was please to see how many APIs it connects to, and that's one of the ways we have extended it: Zapier, IFTTT can add on all kinds of functions. The esignature for NDAs was one thing I hadn't thought of, but liked. Pros Greetly has been really easy to use, but also allows us to customize every aspect how we want. Using Greetly as a visitor management system has given us a secure, private and cloud based check-in app and esignature solution. I like the licensing terms and pricing much better than the alternatives that I looked at, too. Cons I didn't like the old interface as much, but they improved it nicely: They must have brought in some UI experts or something. Alternatives considered [LobbyGuard](https://www.capterra.com/p/78770/Visitor-Management-System/)[Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[Envoy](https://www.capterra.com/p/143721/Envoy/)[Teem](https://www.capterra.com/p/148272/EventBoard/) Reason for choosing Greetly Pricing and customization Review Source Response from OfficeSpace Software May 11, 2020 I know you are busy Jim and we appreciate your review of Greetly's digital reception solution. VR Verified Reviewer Research Scholar Research Used the software for: 6-12 months ### "Better customization" February 12, 2025 5.0 My overall experience is good as it offers a lot of convenience and efficiency Pros The software has a user-friendly interface and customization facility where one can personalize the greeting messages, registration forms, etc Cons It has limited support for complex visitor workflows and limited personal interaction Switched from [FacilityOS](https://www.capterra.com/p/150781/iLobby/) It has real-time notifications and intergration with security systems. Review Source AT Aklesh T. Manager Computer & Network Security Used the software for: Less than 6 months ### "Reducing front-desk workload" January 30, 2025 4.0 I have used this product and the self-service kiosk approach is intuitive and helps streamline visitor management while reducing front-desk workload. Features like integration with tools such as Slack and Microsoft Teams, multilingual support. Pros The self-service kiosk approach is intuitive and helps streamline visitor management while reducing front-desk workload. Cons One drawback of Greetly is that its hardware-dependent setup. Review Source YS Yusuf S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Good Visitor Management App" February 9, 2025 5.0 My overall experience with Greetly is honestly amazing, going paperless is a garentee win at all times and j get to have more control over vistor information. Pros What I like most about Greetly, are the the options i get now going electronically versus on paper just to manage vistor information. Cons What I like least about Greetly are the limited options it gives you to manage overall visitor information. Review Source VP VASU P. VASU Computer Software Used the software for: 6-12 months ### "GREETLY OVERVIEW" February 12, 2025 5.0 1)Easy to use-Greetly interface is user friendly and intuitive , making it simple for visitors to check in and for administrators to manage 2)Customization options- offers a range of customizations option allowing buisnessess to tailor the check in experience to their specific needs 3)Integration with existing systems-seamlessly integrates with popular calendar systems such as google calendar and microsoft outlook Pros Greetly is best software tool use it is attractive and easy to use i like this software most because greetly is recognized as a leading visitor manage enhancing security and improving visitor experience Cons Focus on the user experience of Greetly products, highlighting intuitive design, ease of use, and overall satisfacation Review Source MTA MOHAMED THAREEK A. construction Airlines/Aviation Used the software for: Less than 6 months ### "CONSUMER FEEDBACK" February 12, 2025 4.0 Greetly helps secure facilities by customizing the information collected to meet audit requirements. It captures visitor photos, prints visitor badges, and ensures everyone signs a non-disclosure agreement. The system is user-friendly. Pros Greetly is a robust visitor management system, but it's always good to compare it with other options to ensure you're making the best choice for your needs. Here's a brief comparison of Greetly with two popular alternatives: Envoy Visitors and Lobby Guard Cons few users found it inconvenient that Greetly is primarily available on iPads, with Android support still pending Review Source VR Verified Reviewer Teacher E-Learning Used the software for: Less than 6 months ### "Greetly review " February 11, 2025 4.0 Greetly is an excellent visitor management solution that has streamlined our check-in process and improved our overall visitor experience. Pros Greetly's interface is incredibly intuitive, making it easy for visitors to check in and for us to manage the process. Cons Rarely, we experience connectivity issues with the tablet, but these are usually quickly resolved. Review Source KK Kenya K. Director Child Day Care Services Used the software for: 6-12 months ### "My experience with greetly" February 7, 2025 5.0 My overall experience with greetly is so good I retired my doorbell for good Pros Greetly has expressed a good customer care and the bright future for technology as a tool that will help us in our adverts and promotions agency Cons It needs to be available not just on iPads Review Source VR Verified Reviewer Student E-Learning Used the software for: I used a free trial ### "Productive software " February 11, 2025 5.0 Great experience with Greetly. I recommend. Pros Greetly is easy to set up, and makes work productive. I highly recommend it. Cons Nothing bad discovered about Greetly. I recommend. Review Source Akshay K. Marketing Manager Used the software for: 1-2 years ### "Greetly is really useful to make the communication easier and has great customer support. " June 13, 2018 5.0 Pros I really like the functionality of this app as everything is customizable. My clients are happy because they can manage better their time. Cons I am happy with this product over all. We use this software on regular basis and its very helpful to manage everything and save our time. Review Source Response from OfficeSpace Software June 14, 2018 Akshay, thanks for taking the time to review Greetly. We strive for modern office reception and are excited we are meeting your firm's needs. Thank you again. VK Vanitha K. Sr SQL developer Commercial Real Estate Used the software for: 6-12 months ### "Customizable check in workflows" January 24, 2025 4.0 Overall its a great experience as it gives clear insights and makes decisions easier Pros It makes the check in process easier and customizable Cons The price is higher for small startup companies Review Source JP Josh P. Admin Alternative Medicine Used the software for: 6-12 months ### "Amazing visitor management system" January 2, 2025 5.0 Pros Easy to use interface, very user friendly. Cons Quite difficult to install but once installed works great. Review Source LS Linda S. Business Center Manager Real Estate Used the software for: 1-2 years ### "Simple Check In Solution plus more " July 26, 2021 4.0 Over all it works great for both purposes, visitor management and tracking our snack bar charges. Pros Greetly is easy to program and use. We use it for both checking people into our shared workspace but also for tracking snack charges in our community kitchen. Cons It would be great if it could automatically recognize someone and automatically populate their information versus them having to put it in every time they come. We have visitors who come weekly and each time they have to manually put in their info. even though it has a 'return visitor" button, it doesn't save them any time, they still need to manually add their name, phone #, email and other fields that we stipulate. Reason for choosing Greetly I assume price and function. Review Source Response from OfficeSpace Software September 11, 2021 Thanks Linda for taking the time to leave a review. Please make sure to connect with your account manager or our success team to learn more about our repeat visitor feature which your review suggests will be helpful to you. KS Kaz S. Building Receptionist Non-Profit Organization Management Used the software for: Less than 6 months ### "Good System!" October 23, 2019 5.0 Easy to use. Sends an email instantly to the owner of the parcel which means that if receptionist is busy or distracted, you can send an email to the person quickly without having to sit at the desk and email them. The owner of the parcel can also see the barcode and other info on the package from the photo which is sent within the notification email that they receive through the Greetly system. Pros The fact that you can track what packages have been collected and by who. This way no packages go astray from the point of reception to the post room where they are collected. Cons Took a little time to get to grips on how to set it up, but the people at Greetly kindly scheduled an online meeting to answer any questions we had. Review Source Response from OfficeSpace Software November 23, 2019 Greeings Kaz! I know you are busy so we appreciate you carving out the time to leave us a review. We are thrilled to be living up to your expectations for exceptional visitor management software. Thank you again Kaz. JN Joel N. Office Manager Food Production Used the software for: 2+ years ### "Great tool for startups" February 4, 2019 5.0 Pros I like the price and the easy-to-use interface. Cons I'm ready for some features that integrate Slack more fluidly. Review Source Response from OfficeSpace Software February 6, 2019 Roland Foods has been a great Greetly customer. They make the most of our features and give us great input into what we should build next. Thank you for all of that and for leaving Greetly such a great review here on Capterra. GJ Gary J. AVP, Operations Information Services Used the software for: 6-12 months ### "Great Product!" August 13, 2019 5.0 Very good - these guys are easy to work with! Pros \- easy to setup and administer - adoption rate very good - Eliminates the need for a receptionist Cons Would like to see more programming options, i.e. branching. Reason for choosing Greetly Ease of use. Review Source Response from OfficeSpace Software August 14, 2019 Gary, it has been such a pleasure serving your organization. Thank you for carving out some time to leave us this stellar review. CP Cameo P. Co-founders Facilities Services Used the software for: 1-2 years ### "Managing the massive signings of our clients" October 13, 2016 5.0 Our company manages the co-working space here in London and Greetly is helping to notify us with the proper clients' signing in and the ones who are currently using the premises. This is helping in managing the high volumes of clients using the space at a time. Review Source Response from OfficeSpace Software October 13, 2016 We appreciate the supportive words from StrongSpace. We are glad you agree that Greetly is perfect for coworking spaces and executive suites. Thank you again. BC Brad C. Managing Director Real Estate Used the software for: 1-2 years ### "Greetly Review-Transwestern Denver" July 3, 2016 5.0 Greetly has been a great for Transwestern. We have seen a major increase in productivity with Greetly handling visitor reception and visitors find it to be a professional experience. Review Source Response from OfficeSpace Software July 4, 2016 Brad, Having one of the nation's largest commercial real estate brokers use Greetly is a major complement. Your positive review is the icing on the cake. We appreciate the chance to support Transwestern and your visitors. AS Andy S. Founder Used the software for: 1-2 years ### "The Flexibility nad speedy services" November 30, 2016 5.0 The ipad seervice is helping me to get better with the customer handling in a very short time possible and this means Ihave the visitor's information recorded all the time, as I concentrate on the production. Pros Easy to use Review Source Response from OfficeSpace Software November 30, 2016 Thank you for writing such a great review of Greetly. We are ecstatic that you appreciate our iPad reception app for digital visitor management. SR Samuel R. Used the software for: 6-12 months ### "Perfect product for our executive suites" August 19, 2016 5.0 We operate a chain of executive suites and coworking spaces. Greetly has been a cost efficient tool to provide 24/7 visitor and package delivery reception. Pros Greetly in 3 words: Quick and easy Review Source Response from OfficeSpace Software October 18, 2016 Sam, Thank you for taking the time to review your experience with Greetly, the incredibly customizable iPad receptionist app. We are focused on quick, easy visitor experiences and are happy anytime someone takes the time to let us know we delivered. As you know, you are free to contact us anytime we can assist in great visitor reception. SD Sabena D. Food Production Used the software for: 6-12 months ### "Saving our company a lot of money" September 27, 2016 5.0 Greetly is helping our receptionist and making her work very easier and thus, we don't need more than one receptionist for the 24/7 we operate. Greetly fills in the gap after her morning shift and saving us a lot of money Pros Professional approach Review Source Response from OfficeSpace Software October 18, 2016 The entire Greetly team appreciates that you selected the incredibly customizable iPad receptionist as your digital visitor management solution. Thank you too for the positive review. Please continue to enjoy our 24/7/365 receptionist app services. DG Dave G. Founder Telecommunications Used the software for: 6-12 months ### "Smart Receptionist" July 6, 2016 5.0 So glad we found Greetly. We have a small office with an empty reception area. In the past, visitors, delivery people, random passersby and anyone else who walked into our office would distract anyone and everyone in sight. With Greetly we get visitors connected with the right person and everyone else can focus. This smart app is very affordable. Review Source Response from OfficeSpace Software December 28, 2017 Thank you for taking the time to review Greetly. It is a pleasure serving you and your visitors. NR Nicholas R. Managing Director Public Relations and Communications Used the software for: 6-12 months ### "Efficiency in serving our clients" October 5, 2016 5.0 Our PR firm is making the real impact in the few years we have been operating seeing startup blossom and Greetly has worked a round the clock to make sure clients are served all in time, including the Delivery men to our offices. Its a great experience to have such advancements in delivering our services. Review Source Response from OfficeSpace Software October 5, 2016 Thank you Nicholas for sharing your Greetly experience. DL David L. Business Owner Executive Office Used the software for: Less than 6 months ### "Great Product, Very Responsive Organization" February 26, 2019 5.0 Pros Very easy to work with, very configurable. What you are unable to figure out can easily be diagnosed and addressed with the help of your Greetly rep (mine is Eddie). Fantastic people, extremely pro-active. As far as working with the organization, I had an issue with one of the iPads I purchased through Greetly and they immediately sent me a return envelope and a replacement within a matter of days. As a business owner this is the type of responsiveness I need. Cons No real complaints so far. No real complaints so far. Review Source Response from OfficeSpace Software March 4, 2019 Thank you David for your review of Greetly. We take pride in being able to serve large organizations such as Office Evolution and are excited that we are achieving your lofty expectations. DM D M. Used the software for: Less than 6 months ### "Helps our people get more done" August 12, 2016 5.0 We recenty adopted Greetly upon the recommendation of another NYU department. As they suggested, Greetly frees up our limited admin staff from chasing down professors. Instead, everyone can work more productively. Pros White labeled. Quick setup. Review Source Response from OfficeSpace Software October 18, 2016 It is an honor to serve my alma mater NYU with Greetly, the incredibly customizable iPad reception app. We are very excited to see Greetly's visitor management system grow within the university (and across the globe). Thank you. Similar Products Featured