# NetDocuments Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NetDocuments Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/225425/NetDocuments --- # NetDocuments Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NetDocuments ## What is NetDocuments? NetDocuments is the leading legal, FEDRAMP authorized document management software (DMS) that provides a reliable and secure way to create, edit, store, locate, and collaborate on documents anywhere using any device, so legal teams can stay focused on clients and outcomes. We help by delivering on promises, providing technology that gets out of their way so they can focus on results, eliminating the need to re-invent the wheel. ## What is NetDocuments used for? [Document Management](https://www.capterra.com/document-management-software/)[Email Management](https://www.capterra.com/email-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/) Overall rating Based on 50 user reviews Reviews sentiment Positive 82% Neutral 10% Negative 8% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NetDocuments?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.netdocuments.com&name=NetDocuments) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NetDocuments 4.2 (50) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (50) Ease Of Use 4.7 (28,296) Value For Money 3.9 (36) Value For Money 4.5 (20,443) Customer Service 4.0 (43) Customer Service 4.6 (18,447) ## NetDocuments alternatives Highest Rated [4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (4,165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (113)](https://www.capterra.com/p/220466/DocuWare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/225425/NetDocuments/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.6 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 3.9 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Secure Data Storage 4.7 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Access Controls/Permissions 3.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems For Legal Professionals 3.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Specifically designed to address the needs of law firms and legal departments Collaboration Tools 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together NetDocuments 85 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Assign issues and tasks based on availability or required skills Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Software's ability to perform similar action on multiple similar files simultaneously Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Electronic signing method that validates the authenticity and integrity of a digital document Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Switch documents into read-only mode to prevent concurrent editing by multiple users Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Convert files to a different format Create, save, and store files Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Find & retrieve relevant data or documents Specifically designed to address the needs of law firms and legal departments Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Compile and organize data into specific metrics Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Collect and maintain structured information that describes data or content Access software remotely via mobile devices Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Streamlining repetitive tasks and activities through automated and predefined workflows Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan daily routes to optimize employee scheduling and provide directions Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches An email inbox that can be accessed and managed by multiple individuals Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Edit text as needed Process digital photos and/or scans of various document types and extract text from images (JPG, BMP, TIFF, GIF) Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed Extra layer of security that requires not only a password and username but also something specific to that user Track revisions and updates made to files and navigate between different versions Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (49) 4.1 Based on 49 reviews ## Pricing Value for money 3.9 (36) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/225425/NetDocuments/pricing/) Value for money 3.9 (36) 3.9 Based on 36 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Clio](https://www.capterra.com/p/105428/Clio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (43) 4.0 Based on 43 reviews ## User reviews Overall rating 4.2 Based on 50 reviews Filter by rating 5(28) 4(13) 3(5) 2(1) 1(3) Mentioned topic Sorted by most recent JM Jim M. Member Law Practice ### "DO NOT RECOMMEND NETDOCS AT THIS TIME " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 September 26, 2025 I cannot recommend NetDocuments, primarily due to excessive costs and inefficiency. One major issue is how the platform handles OCR: every OCR’d file is stored as a second version, which doubles storage usage and greatly increases expenses. With Worldox, OCR did not create duplicate files, which saved substantial disk space. For our small firm of 23 users, WITHOUT any of the AI features, NetDocuments costs nearly $30,000 per year for only 1.8 terabytes—an unsustainable price. Another serious drawback is the lack of efficient document and email previewing. Worldox allowed instant previews in a panel, making it easy to identify content quickly. NetDocuments forces you to open each file, and even then the preview pane often lags noticeably. This slows down workflow and makes daily tasks unnecessarily frustrating. While I understand that NetDocuments is cloud-based, so are Outlook 365 and Adobe Acrobat, both of which provide fast, seamless previews. If those services can optimize their systems for speed, NetDocuments should be able to do the same. Until NetDocuments resolves its OCR storage inefficiencies and significantly improves preview performance, I cannot recommend it for firms that value productivity and cost-effectiveness. Pros The fact that my case management company (not NetDocuments) linked our software to their product has been helpful. I can press a button on my case management product and pull up all the documents associated with that case. Again, this is something the team from my case management program did. Cons 1\. Very slow to preview - significant latency in just trying to look at a document 2. Very high price - approximately $30,000.00 annually for 1.8 terabytes of storage 3. Their OCR doubles your space requirements - need to pay for twice the space you need because the OCR Netdocuments uses is very inefficient in that requires that they need to save the OCRd version as a second version - very different than what Worldox used to use 4. Went from Worldox to Netdocuments. It is actually difficult to locate documents at times. This is leading to employees saving in file explorer Switched from [WORLDOX GX](https://www.capterra.com/p/80770/Worldox/) We were told that Netdocs had purchased Worldox and that we would have to switch eventually. They provided us what we thought was a deal (less than $10,000.00) to convert our data from Worldox to Netdocs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Ann B. Paralegal Legal Services ### "Overall a good product, but with some glitches. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 23, 2025 Overall, a good experience, but there are certain glitches that can be annoying. The file/subfolder issue described above is one. Also, when I move or copy files from one file or folder to another, I often get bounced back to the home page, and I have to re-open the case I was working on. Also, as mentioned, the system times out too fast, and should not time-out at all if I'm actively working in the file. Pros Intuitive search tools allow you to search for key terms across all files quickly and easily. It also has an option to recall recent documents that comes in very handy. Cons The "per-named" file folders do not have an option to create subfolders within them. For instance, the pre-named file folder for Deposition Related does not allow me to create a subfolder within (i.e. a separate folder for each deponent). In order to do that, I have to create a separate folder for Deposition Related, then add subfolders within that folder. This results in duplicate folders/locations, so I end up with a file called "Deposition Related" then a separate folder entitled "Deposition Related" within which I can then create the necessary subfolders. It's very clunky. Also, the ND sessions time out too fast. Even when I'm actively working within a case, the system will "time out" forcing me to log back in. It is annoying and disruptive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Maggie S. Intellectual Property Intern Law Practice ### "Excellent Organization and Sharing Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 9, 2025 Pros NetDocuments provides an application that is easy to navigate for thousands of documents, including all different file formats. Cons On occasion, NetDocuments struggles to find certain files through its search feature, such as emails with certain phrases in their titles. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bhumi H. Operations Specialist Commercial Real Estate ### "NetDocuments Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 2, 2025 Overall we felt this software did what we needed it to do. We will be using this for the forseeable future and will keep our user count low, however this was one of the better platforms we found for our company. Pros My team and I liked that we were able to access documents from anywhere, the software was organized and well laid out for ease of use, and the security features of this platform were exactly what we needed for our peace of mind. Cons We found that sometimes there would be minor lags/delays during high business hours if we were trying to view a large pdf or upload a large pdf. We did have some integration issues at first but support helped us through those hiccups. Cost was a factor the more users we had the more we had to spend on the software, I wish they would have worked with us on that factor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jorge R. Analyst Legal Services ### "Netdocs Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 22, 2025 I would say overall I like Netdocs, it’s easy to move and create documents. I would give this a 9/10. Pros My company just switched to Netdocs and it’s much better than our old software. Favorite thing is users are allowed to delete their documents/versions. Cons Thing people have complained in my company is saving a document to a workplace then trying to find the document. Users have trouble finding their created documents. Switched from [eDocs](https://www.capterra.com/p/169707/eDocs/) We wanted a newer software to be able to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Ronald H. owner Entertainment ### "Great Product, just not for us" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2025 Again, if we were a huge office firm, it would be effective but we only have a handful of entertainers we manage and the documentation associated with that is minimal. Pros Its very effective for a law firm but not for our entertainment company. Easy to use that's for sure! Cons We don't use the document history like a brick and mortar company does, we are lawyers but represent comedians. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Brandon R. Registered Behavior Technician Hospitality ### "My Experience With NetDocuments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 29, 2025 Outside of the slow upload speeds and occasional downtime, I enjoy being able to use NetDocument's workflow tools to automate repetitive tasks, such as document routing and task notifications. Pros I love that NetDocuments has enhanced security, streamlined collaboration, and integration with existing workflows. Cons I don't like that NetDocuments has slow upload speeds, a clunky user interface, and occasional downtime. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Colin W. Network and Security Governance Manager Law Practice ### "Works great, but needs some polishing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 22, 2025 Pros The app has a lot of different functionalities to it, and make organizing your work very easy. You can send encrypted files over to anyone who needs, and it makes collaboration easy. Cons The search feature needs a bit of work to make life easier on users. The UI could also be updated to make things more intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Maddie L. Executive Assistant Legal Services ### "Exceptional Experience with NetDocs for Document Storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 overall experience with NetDocs is great. I use it everyday for work and I have not had any major issues with the program. Only good experiences for using it for about 5 years. It is one of the most important software programs we use at our organization to keep our day-to-day flow going. Pros I love how organized and secure NetDocs is for myself and my organization for document storage. It's super easy to use for my own personal work and to collaborate with other team members, which is super important. Cons the only con was lack of integration into the new Outlook, but I do think the issue of integration has been dealt with and fixed. :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Natalia C. CEO Alternative Medicine ### "Recommended " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 March 1, 2025 Pros The organization of documents is a simple and objective way. Cons The AI feature was not always accurate or consistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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