--- title: "Invoiced Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Invoiced the right Billing and Invoicing solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/222215/Invoiced/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Invoiced 4.7 (149) [View alternatives](https://www.capterra.com/p/222215/Invoiced/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Invoiced Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “I also love the feature that allows me to have recurring billing because when you have a lot of constant customers, you can save a lot of time by just setting up this feature that can do it all by itself rather than setting up again everything every month.“ October 30, 2024 CH Colin H DirectorFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “However, over time, support deteriorated, pricing became unclear, and communication broke down. Despite being a long-standing customer, our account was cancelled without warning, even after a pricing adjustment had been agreed.“ June 23, 2025 JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Specifically, I like the that it has safety tools that allows me to connect with other business without the fear of fraudulent actions because the network of Invoiced makes sure that this doesn't happen, and it's key for each stage of our real estate process.“ October 30, 2024 JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “One of the things that I dislike is that the price is a little bit high compared to other solutions that do the same things, but to be honest, it's a matter of convenience and what works best for me because I have been using this tool for a long time to switch to another one and potentially regret it.“ October 30, 2024 AL Angou L HR ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It has great security features that promotes data security so our data remains safe from any attacks.“ March 19, 2026 mm maria m communication specialistApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes, autopayments glitches and we get complaints.“ May 27, 2026 CH Colin H DirectorFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Integration with Stripe worked well, and the user interface made it easy to track invoice status and client payments over time.“ June 23, 2025 CH Connor H Account ExecutiveTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “Unfortunately tiers are not explained during the sales process, so when you are making a decision based on how many invoices you plan on sending in a given month, it is very easy to over look the limitations on the account features.“ January 23, 2023 ## Showing most helpful reviews Showing 1-25 of 149 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maria M. communication specialist Used the software for: 1-3 years ### "Such a great invoicing tool" June 1, 2026 5.0 It has been great! It is awesome that it can integrate with Cin7 and xero. Overall, it has made invoicing and payment tracking much more efficient for our team. Pros I enjoy how easy it is to record payments, send invoices, and keep track of accounts receivable. The layout is user-friendly, and it helps streamline our billing process and save time each day. Cons Sometimes, collection (sending invoices to accounts) can be a little glitchy.A few improvements to reliability and syncing would make the experience even better overall. Review Source AL Angou L. HR Manager Used the software for: 1-3 years ### "Invoiced in Action" March 23, 2026 5.0 My overall experience with Invoiced has been exceptionally great. It has an intuitive interface that is very easy to navigate even for new users without any technical skills. I feel the tool serves us efficiently. Pros Invoiced has an intuitive dashboard that is very easy to navigate. New users do not struggle to get the best out of this tool. It has great security features that promotes data security so our data remains safe from any attacks. Cons Invoiced has been awesome, it has great features that ensures all our needs are met. I do not have any dislikes. Review Source R Reviewer Owner, Manager Used the software for: 1-3 years ### "Highly Recommend " October 7, 2025 5.0 My overall experience has been greatly positive. Invoiced has been a huge help as a small business owner. Pros I am appreciate the ease of use and value for money of this software. It's been a very reliable platform for invoicing and tracking statements. Cons I haven't had any issues with Invoiced and plan to continue using. I would recommend to others and have appreciated the simple to use platform. Review Source Yas S. Consultant Used the software for: 3-5 years ### "Great for billing " August 27, 2021 5.0 Pros Easy to use for billing with multiple currencies Cons The recurring payment is available for high tiers Review Source Dana T. Chief Operating Officer Used the software for: 3-5 years ### "Decent Concept, Horrendous Execution" May 26, 2021 1.0 Everything was working fairly well until October 2020. Invoiced rolled out an update to their Quickbooks Online connector and broke the planet. Instantly, the software began reporting hundreds of reconciliation errors. After reaching out to their support team, we were made to believe that we were the only client experiencing these issues, and were assured that they would be corrected quickly. Two and a half months later, we were still experiencing the same issues, and continued finding new problems that were caused by their software update. We had six different open support tickets to address various large problems that were affecting our business negatively. Our clients were not being billed as expected or were not being charged at all, the software began unexpectedly injecting new sku's within Quickbooks, and parts of their product no longer worked. We reached out to a few other companies that were also using invoiced.com and learned that they were experiencing the EXACT issues that we were experiencing! Then, came the fix. One would think that we would have been notified that anupdate was forthcoming, since we had an open ticket and had been living with these problems for months! Nope. We logged in one day, and learned that they injected hundreds of journal entries into our accounting system that were wrong and misstated our financials. It took us 20+ hours to correct this mistake. As of the date of this review, we are still experiencing many of these issues. Pros When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved. Cons Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently. Review Source R Reviewer Controller Used the software for: Less than 1 year ### "Automate A/R Collections, Payment Processing, and More" December 1, 2020 5.0 Pros The interface is well-made, and direct integration with major ERPs like NetSuite is big. The best feature, however, which made us pick Invoiced, is the high degree of flexibility as to the setup, customization, and ability to deploy custom CSS and scripting into a custom product for each user. Cons The setup process is rather self-serve, though guided as well, and did take longer than anticipated. Review Source R Reviewer controller Used the software for: Less than 1 year ### "Invoiced" August 18, 2021 5.0 Very happy Pros Easy to use. Syncing with QB is great. Price is great for what you get. Cons would like to have customers add their own ACH info. Review Source Kyle R. Assistant Controller Used the software for: Less than 1 year ### "Great product, great price" November 20, 2020 5.0 Still in the process of onboarding. Very impressed with the features, price, and support. It has been a lot of work to get it onboarding, some of that has to do with the complexity and size of our business Pros So many of the available features will save our company time and money, and make our clients much happier and simplify their billing experience. Cons Onboarding has been a long and difficult process. The onboarding team has been very supportive, but due to the size and complexity of our AR, there have been many issues to resolve before going live Review Source Sandy B. VP Finance Used the software for: Less than 1 year ### "Great Tool with Great Potential" November 20, 2020 4.0 I think this is a great product with very clear functionality. It has helped us have better visibility around collection efforts. Pros This system was extremely user friendly and has the fundamentals covered. Cons The reporting is limited and it would be beneficial if it would allow custom reporting in the system. Allowing for differences between customers or customer groups in the system would be helpful (e.g. use of credit card, invoices) Review Source Larissa G. Accountant Used the software for: Less than 1 year ### "Great for Billing and Collections" December 4, 2020 4.0 Overall once setup the app does what its supposed to do. Pros I like the ease of having everything in one area to keep track of collections and promises to pay. I also like that customers can log in to view their statements and make payments so that I don't have to pull this info. Cons The setup was not as easy. We integrated with Netsuite and I wanted all open invoices to sync over which they did not. Only newly created invoices were created. I then had to manually upload which took more time. Review Source Roman Z. Director Used the software for: 1-3 years ### "Very Limited in customization and Canadian Businesses" February 24, 2020 4.0 Pros Easy to use interface. Nice portals for the customers to check out all of their invoices and pay them. I like the notifications of when someone viewed the invoice. Cons \-On recurring subscription, the only option to charge is ahead of the billing period. We charge our clients at the end of the billing period. For example, this month customers see the bill February 2020, even though it should be for January 2020. That becomes problematic when someone cancels the subscription and says they already paid for February. -No option to receive ACH payments from US clients for Canadian companies. If your address is Canadian the only clients that will see ACH options are in Canada. There is no ability to add another address even though we have an office in the US as well. -Quickbooks Payment Synching the Credit Cards Payments don't automatically sync in a proper way where you split the transaction between Stripe Fees and what you actually got to the account. Each transaction needs to be edited manually Review Source jeremy T. President Used the software for: 3-5 years ### "Awesome automated A/R but not sure if they are targeting small businesses anymore." August 26, 2021 5.0 automated A/R from invoices generate in QBO is awesome Pros Reliable accurate integration with QBO. Great branding - our logos, client logos, etc. Cons Maybe it is not of interest anymore, but we seem to be on a legacy small business pricing plan that is far less than the current minimum. At $500/M this might not be worthwhile for our business. Review Source JN Josh N. Realtor Used the software for: 1-3 years ### "Everything in one place with Invoiced" November 6, 2024 4.0 Invoiced has been quite the lifesaver for our organization, since there are many aspects in which it has helped us immensely to achieve what we are today. To start, this tool has played a huge role in helping us close deals because it's just a faster way to create invoices, make and receive payments from other customers or business. It has also consolidated all of our important sales data into one place for better impact and it simplifies the process of completing a sale, allowing us to have a seamless workflow and payment plans. Pros Invoiced is a very complete tool that has everything I need to manage my bills. I like the amount of features it has to offer and the way they are very organized so that there's no room for confusion. Specifically, I like the that it has safety tools that allows me to connect with other business without the fear of fraudulent actions because the network of Invoiced makes sure that this doesn't happen, and it's key for each stage of our real estate process. I also love the feature that allows me to have recurring billing because when you have a lot of constant customers, you can save a lot of time by just setting up this feature that can do it all by itself rather than setting up again everything every month. Cons One of the things that I dislike is that the price is a little bit high compared to other solutions that do the same things, but to be honest, it's a matter of convenience and what works best for me because I have been using this tool for a long time to switch to another one and potentially regret it. I would also classify the setup process to be a little bit difficult because there are too many things at once that you become overwhelmed. Thankfully, this can be overcome if you watch the in-depth tutorials they include when you sign up. Review Source R Reviewer Financial Analyst Used the software for: Less than 1 year ### "Many issues since the last update" November 24, 2020 4.0 Great until about a month ago when the new update seemed to complicate and make problematic the basic functions of the software. Pros The ease of this software has been phenomenal. It is intuitive and well-designed. The automated chasing cadences have truly been so helpful as well as the Quickbooks and Lob integrations. Cons We have had almost a major issue a week since the last software update a month ago. Very critical components like invoices not crossing over from quickbooks correctly and credit memos either left unapplied or extraneous memos crossing over have really messed with the ease of the A/R reconciliation. We have effectively had to rely entirely on quickbooks since the last update, and it seems like little has been done to remedy the issue (hours and hours in meetings with support over issues, and the fixes are all "manual"). There should be more customization to autopay - we should be able to set a DATE that the payments will be deducted from our customers enrolled instead of aging on invoices, since many times delays occur internally in posting invoices. Review Source R Reviewer HR & Finance Manager Used the software for: 3-5 years ### "Nice product for small company" August 31, 2021 4.0 Pros Quite easy to use, send invoices and receive payments. Recurring invoicing is handy. Invoices can be edited after sending. Discussion opportunity with the customer. Cons I'd like to learn more of using subscriptions and reporting sales base on that data. Review Source John C. Owner Used the software for: 3-5 years ### "Use it mostly for estimating. " August 31, 2021 5.0 Extremely pleased Pros Ease of use. Use it with Jotform. Best combination that I have found. Seamless.... Cons Not being able to retract invoice back to estimate. Review Source Roselin B. Owner Used the software for: 3-5 years ### "Easy to use" August 18, 2021 5.0 I have been using this software for about 6 years and I am very happy with it. Pros The software is easy to use and navigate. The invoices generated and sent to customers look professional which gains the customer trust. Cons are not able to change UI colors to for example a dark mode. Review Source R Reviewer Financial Operations Used the software for: 1-3 years ### "I rarely write reviews, but this is a product I love. Very easy to use and get's the job done" September 22, 2017 5.0 Pros As a SaaS business, we work with Chargify as the main billing solution. We started using Invoiced for customers that didn't want to pay with a credit card because Chargify's doesn't have a good solution for manual billing. Invoiced allowed us to send grate looking invoices to our clients, using great UX and UI. With time, we also started using their Subscription feature and ACH payment feature. Invoiced is still not doing everything, so it can't offer a full solution for a medium-large SaaS business, but it's very good in everything it does. They also have good support. Cons We never tried to integrate with Invoiced's API, but my general feeling is that the system is still not robust enough to provide a full solution for our business (In regards with requirements like: sync billing with product, metered usage billing, dunning management, reporting, etc.) Review Source R Reviewer Owner Used the software for: 3-5 years ### "Simple, intuitive invoicing platform...great for small businesses" September 26, 2017 4.0 Pros The dashboard is clean and the cloud application is accessible anywhere. The dashboard is responsive to any screen size, and the menu structure is easy to navigate. The payment process for my customers is self-explanatory, and the emailed invoices / payment window make it easy to get paid on time. Cons As a paid application, I do wish it had more features and customization. I wish I had more control over the invoice design / styling, and the subscription setup and maintenance can be a bit cumbersome and limited in scope. However, not all invoicing software has this capability, so having subscription functionality at all is one reason I chose Invoiced. Most of the websites I both own and build use WordPress as a platform, and I wish Invoiced had a plugin or link to Woocommerce to better and more quickly facilitate a tie-in to these websites. They do have an API with good documentation as an alternative. Review Source R Reviewer Broker Used the software for: 3-5 years ### "Very happy with Invoiced" August 23, 2021 5.0 Overall, we have found Invoiced to be vital in our businesses. Pros We like the ease of using Invoiced. it's very easy for us to request payment Cons There could be a few more features such as being able to pay through invoiced - I think it would be the most robust site out there if this was also available Review Source Verified Reviewer CEO Used the software for: 1-3 years ### "Fantastic product - the most easy-to-use invoice system we found in the market" April 27, 2018 5.0 Pros It's incredibly simple to use. User interface is great, the product can be used without any training by any person. Cons Not much. They only lack a feature we needed for direct debit in Europe, integrated with Stripe. But for us was not a major issue, as we managed to have that feature through another service. Review Source RC Ryan C. Director Used the software for: Less than 1 year ### "It's been a great tool for our growing business." September 19, 2017 5.0 Pros I really like the variety of ways that I can handling billing through Invoiced. Of course it handles the typical invoices, but it also allows payment plans and subscriptions! Also, they are continually making it better. One of the customer service highlights was that I sent a message with an idea and it was implemented within hours :) Cons Hard to come up with something here. I suppose an iPhone app would be nice, but I just use the mobile version of the site which is great! Review Source Sterling K. OPS Used the software for: Less than 1 year ### "Something to help Invoicing thats kind of better then QBO" November 20, 2020 4.0 we use it cuz we are this far in. Pros Look and feel of invoices and the chasing abilities Cons The connection with QBO is not as strong as it should be. Invoiced products don't tie to QBO as well, Payments made to QBO or Invoiced only seem to update once a day, subscriptions are not very intuitive, trying to do a one off bill to a subscription client is hard to note that it a 1 time thing. Review Source Quiethouse R. Audio Engineer Used the software for: 1-3 years ### "Invoiced fits my needs perfectly!" August 27, 2021 5.0 Pros The site is minimalist and clean. Easy to use, I just have to add a customer and issue invoices, then wait for them to pay. If they don't pay within a specified time period, Invoiced reminds them or "chases" them until they do. I am really happy with the service. Cons I can't really pick anything I like LEAST other than maybe it would be nice if it had a appointment scheduling services that lets you attach an invoice or group of invoices to a session. Review Source R Reviewer President Used the software for: 3-5 years ### "Invoiced.com is our go to software for invoices and records of payment. Its easy as cake!" September 20, 2017 5.0 Pros Its really straight forward and simple to use, which makes it great for incorporating new employees. Everything is well detailed which make searching for past invoices a breeze. Cons An app will make work while mobile a lot easier. Email problems from time to time. That's about it! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.