---
title: "Invoiced Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Invoiced Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more."
source_url: "https://www.capterra.com/p/222215/Invoiced/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 Invoiced Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Invoiced

## What is Invoiced?

Invoiced is an award-winning platform that helps buyers and sellers come together to securely send and receive invoices, pay vendors, and get paid. With thousands of customers in 92 countries and nearly $50 billion in receivables and payables processed, Invoiced is designed to automate all accounts receivable and accounts payable aspects. Schedule a demo to talk to an accounts receivable and accounts payable expert today.

## What is Invoiced used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounting](https://www.capterra.com/accounting-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)

Top alternative

Featured

Overall rating

Based on 149 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Invoiced?[Manage this product listing](https://www.g2.com/products/invoiced/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Invoiced

4.7 (149)

VS.

[4.4 (3,339)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (149)

Ease Of Use

4.4 (26,695)

Value For Money

4.6 (120)

Value For Money

4.2 (20,530)

Customer Service

4.5 (128)

Customer Service

4.0 (20,790)

## Invoiced alternatives

[4.2 (2,085)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,717)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,554)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

[View all alternatives](https://www.capterra.com/p/222215/Invoiced/alternatives/)

## FAQs about Invoiced

Overview

### What problems does Invoiced solve?

Invoiced solves slow, manual billing and difficult payment collection by creating and sending invoices, automating recurring charges and payment plans, and giving customers a portal to review statements and pay online. Finance teams, accountants, SaaS billing teams, and growing service businesses use it to track receivables, overdue balances, credits, and invoice status.

Answer based on 133 reviews

Overview

### Which roles and teams benefit most from Invoiced?

Invoiced is most used by business owners, founders, and executives who oversee billing, cash flow, and customer payments. Finance leaders and accountants use it to create invoices, track receivables, and manage payment collection. Operations, customer success, commerce, and marketing teams rely on it to support account administration and customer-facing billing processes.

Answer based on 146 reviews

Overview

### What company size and industries is Invoiced built for?

Invoiced is built primarily for small businesses, which represent 88% of reviewers, with Marketing and Advertising as the top industry at 15%. It supports invoicing and collections for smaller teams while helping enterprise-sized businesses scale finance operations. Reviewers also include Computer Software (8%) and Entertainment (7%) organizations.

Answer based on 149 reviews

Features and Usability

### What are the key features of Invoiced?

Invoiced includes core billing and invoicing tools for creating, sending, and tracking invoices, plus online payments through credit card and ACH processing. Differentiator features include recurring billing, subscription management, payment reminders, client portals, and invoice status tracking. It also supports accounting integrations, customizable invoices, and accounts receivable reporting.

Answer based on 108 reviews

Limitations

### Does Invoiced have bugs or technical issues?

Invoiced provides an intuitive invoicing workspace that many teams use without frequent technical problems. Some accounting and finance users report billing glitches after updates, especially with QuickBooks synchronization, autopay, refunds, and reconciliation. Teams should test integrations and refund workflows carefully, since support response and issue resolution experiences vary.

Answer based on 44 reviews

Integrations

### Which third-party tools and platforms does Invoiced integrate with?

Invoiced integrates with 10 third-party tools, including QuickBooks Online, NetSuite, Sage Intacct, Xero, Salesforce Sales Cloud, Avalara, Slack, and Zapier. These connections cover accounting, CRM, tax compliance, communication, and workflow automation, supporting invoice and payment processes across commonly used business systems for finance teams in daily operations.

Answer based on 16 reviews

Getting Started and Support

### What training and onboarding options does Invoiced offer?

Invoiced provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing use.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Invoiced offer, and how do users rate the experience?

Invoiced offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, helpful, and effective at resolving issues, with some receiving replies within minutes or the same day. However, some report inconsistent communication, delayed complex issue resolution, limited onboarding guidance, and support problems during product disruptions.

Answer based on 31 reviews

Features and Usability

### How well does Invoiced handle client payments?

Invoiced makes it easier for businesses to collect client payments through online invoices, payment plans, and recurring billing. Small business and accounts receivable teams value the customer portal, payment choices, and organized collection records. Some users report limits around ACH eligibility, subscription timing, payment-page design, and accounting-system synchronization.

Answer based on 44 reviews

## Features

AI summary

Based on 16,388 Billing and Invoicing reviews

Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities:

-   **Invoice Processing** (**53%** of reviewers rated this feature as critical)
-   **Invoice Creation** (**55%**)
-   **Quotes/Estimates** (**55%**)

Invoiced supports all three of the features reviewers rate most highly: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create invoices quickly, manage billing workflows more efficiently, and prepare accurate quotes for customers, allowing teams to move from estimate to payment with better speed and control.

Invoice Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Invoice Creation

4.7 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

Invoice History

4.9 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

Online Invoicing

4.7 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

Billing & Invoicing

4.4 (34)

76.47% of 34 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Multi-Currency

3.6 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

Invoiced 105 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automatic Billing: Setup and send recurring or automated bills
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Check Processing: Receive and deposit or issue and record check payments
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Statements: Reports that show customers their invoices, payments, and balance on the account
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Deferred Billing: Buyer isn't billed until the period is up without any interest charges
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- ERP integration: Integrate with existing ERP systems
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Small Businesses: Designed for small businesses
- Forecasting: Form predictions based on past and present data/trends
- Fraud Detection: Identify and prevent suspicious activity
- General Ledger: Centralized accounting record which tracks all financial transactions
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service
- Mobile Access: Access software remotely via mobile devices
- Mobile Payments: Clients can submit payments via mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Processing: Accept, record, and reconcile financial transactions
- Payment Reminders: Reminders sent for balance/payment due
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Receivables Ledger: A list of customers and their payments due updated on a monthly basis
- Recurring Invoicing: Generate recurring invoices
- Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Refund Management: Oversee the process of issuing refunds
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Subscription Plan Management: Manage the subscription plans of all active members
- Supplier Management: Manage all supplier data and operations
- Task Management: Create, manage and track all task activities and progression
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (144)

4.5

Based on 144 reviews

## Pricing

Value for money

4.6 (120)

[View pricing plan details](https://www.capterra.com/p/222215/Invoiced/pricing/)

Accounts Receivable Pricing

Custom Quote Available

Accounts Payable Pricing

Custom Quote Available

Value for money

4.6 (120)

4.6

Based on 120 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (128)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (128)

4.5

Based on 128 reviews

## User reviews

Overall rating

4.7

Based on 149 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(112)

4(30)

3(5)

2(0)

1(2)

Mentioned topic

Recent reviews first, then most helpful

Maria M.

communication specialist

Used the software for: 1-3 years

### "Such a great invoicing tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2026

It has been great! It is awesome that it can integrate with Cin7 and xero. Overall, it has made invoicing and payment tracking much more efficient for our team.

Pros

I enjoy how easy it is to record payments, send invoices, and keep track of accounts receivable. The layout is user-friendly, and it helps streamline our billing process and save time each day.

Cons

Sometimes, collection (sending invoices to accounts) can be a little glitchy.A few improvements to reliability and syncing would make the experience even better overall.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Angou L.

HR Manager

Used the software for: 1-3 years

### "Invoiced in Action"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 23, 2026

My overall experience with Invoiced has been exceptionally great. It has an intuitive interface that is very easy to navigate even for new users without any technical skills. I feel the tool serves us efficiently.

Pros

Invoiced has an intuitive dashboard that is very easy to navigate. New users do not struggle to get the best out of this tool. It has great security features that promotes data security so our data remains safe from any attacks.

Cons

Invoiced has been awesome, it has great features that ensures all our needs are met. I do not have any dislikes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner, Manager

Used the software for: 1-3 years

### "Highly Recommend "

5.0

October 7, 2025

My overall experience has been greatly positive. Invoiced has been a huge help as a small business owner.

Pros

I am appreciate the ease of use and value for money of this software. It's been a very reliable platform for invoicing and tracking statements.

Cons

I haven't had any issues with Invoiced and plan to continue using. I would recommend to others and have appreciated the simple to use platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yas S.

Consultant

Used the software for: 3-5 years

### "Great for billing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 27, 2021

Pros

Easy to use for billing with multiple currencies

Cons

The recurring payment is available for high tiers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dana T.

Chief Operating Officer

Used the software for: 3-5 years

### "Decent Concept, Horrendous Execution"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 26, 2021

Everything was working fairly well until October 2020. Invoiced rolled out an update to their Quickbooks Online connector and broke the planet. Instantly, the software began reporting hundreds of reconciliation errors. After reaching out to their support team, we were made to believe that we were the only client experiencing these issues, and were assured that they would be corrected quickly. Two and a half months later, we were still experiencing the same issues, and continued finding new problems that were caused by their software update. We had six different open support tickets to address various large problems that were affecting our business negatively. Our clients were not being billed as expected or were not being charged at all, the software began unexpectedly injecting new sku's within Quickbooks, and parts of their product no longer worked. We reached out to a few other companies that were also using invoiced.com and learned that they were experiencing the EXACT issues that we were experiencing! Then, came the fix. One would think that we would have been notified that anupdate was forthcoming, since we had an open ticket and had been living with these problems for months! Nope. We logged in one day, and learned that they injected hundreds of journal entries into our accounting system that were wrong and misstated our financials. It took us 20+ hours to correct this mistake. As of the date of this review, we are still experiencing many of these issues.

Pros

When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved.

Cons

Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Controller

Used the software for: Less than 1 year

### "Automate A/R Collections, Payment Processing, and More"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

December 1, 2020

Pros

The interface is well-made, and direct integration with major ERPs like NetSuite is big. The best feature, however, which made us pick Invoiced, is the high degree of flexibility as to the setup, customization, and ability to deploy custom CSS and scripting into a custom product for each user.

Cons

The setup process is rather self-serve, though guided as well, and did take longer than anticipated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

controller

Used the software for: Less than 1 year

### "Invoiced"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 18, 2021

Very happy

Pros

Easy to use. Syncing with QB is great. Price is great for what you get.

Cons

would like to have customers add their own ACH info.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kyle R.

Assistant Controller

Used the software for: Less than 1 year

### "Great product, great price"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 20, 2020

Still in the process of onboarding. Very impressed with the features, price, and support. It has been a lot of work to get it onboarding, some of that has to do with the complexity and size of our business

Pros

So many of the available features will save our company time and money, and make our clients much happier and simplify their billing experience.

Cons

Onboarding has been a long and difficult process. The onboarding team has been very supportive, but due to the size and complexity of our AR, there have been many issues to resolve before going live

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sandy B.

VP Finance

Used the software for: Less than 1 year

### "Great Tool with Great Potential"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 20, 2020

I think this is a great product with very clear functionality. It has helped us have better visibility around collection efforts.

Pros

This system was extremely user friendly and has the fundamentals covered.

Cons

The reporting is limited and it would be beneficial if it would allow custom reporting in the system. Allowing for differences between customers or customer groups in the system would be helpful (e.g. use of credit card, invoices)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Larissa G.

Accountant

Used the software for: Less than 1 year

### "Great for Billing and Collections"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 4, 2020

Overall once setup the app does what its supposed to do.

Pros

I like the ease of having everything in one area to keep track of collections and promises to pay. I also like that customers can log in to view their statements and make payments so that I don't have to pull this info.

Cons

The setup was not as easy. We integrated with Netsuite and I wanted all open invoices to sync over which they did not. Only newly created invoices were created. I then had to manually upload which took more time.

Review source

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