# TRUCE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TRUCE the right Risk Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/221844/TRUCE/reviews

---

TRUCE

4.1 (81)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of TRUCE

Ease of use

4.0

Customer Service

4.2

## Pros and Cons in Reviews

KS

Kimberly S

MomHuman Resources, 2 - 10 employeesUsed the software for: More than 2 years.

“So forget all those people that bought lifetime memberships in the years past.“

October 2, 2020

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Will B.  
Special Project Analyst  
Consumer Goods  
Used the software for: 6-12 months

### "Cellcontrol Usage"

August 17, 2018

5.0

Pros

For what we are using the product for, Cellcontrol is far easier to implement. The alternative requires hardware connected directly to vehicle OBD ports. In some cases, this has actually caused problems with vehicle on board software which the manufacturer blamed on the device itself. When you have the ability to mount the device to the windshield the solar cell removes practically all maintenance concerns of individual vehicles. There simply needs to be a routine check on battery power which can be done via the web-based console.

Cons

We were hoping to integrate Cellcontrol in home brew software we are developing in house, however there was not an API available or at least not one made available to us.

Review Source

VR

Verified Reviewer  
HR Director  
Wholesale  
Used the software for: 2+ years

### "Excellent app!"

August 17, 2018

5.0

Excellent! Our at fault 3rd party incidents have gone down significantly and driver behavior change is measurable. Fantastic customer service!

Pros

Helps protect drivers from getting distracted and keeps them focused on the road. Still allows the ability to make and receive calls via Bluetooth as well as use navigation while traveling (must be set up prior to driving).

Cons

As technology changes rapidly, app has a lot of updates to keep up.

Review Source

VR

Verified Reviewer  
Route supervisor  
Chemicals  
Used the software for: Less than 6 months

### "Horrible app"

November 11, 2021

1.0

100% negative That's all that needs to be said

Pros

There are no pros to this app. Definitely wouldn't recommend.

Cons

This app continuously connects to the beacons when you are near by one and had blocked my phone while I am sitting still in an office. Someone doesn't even have to be driving near by. It also blocks all notifications and clears them so you have no knowledge when you stop. I once had a fraudulent charge on a credit card that I learned of due to a notification on my phone. If I had truce on my phone at the time I wouldn't have learned about it in time and been out thousands of dollars. This app is for people who think they live in a perfect world. Fine block people from making calls while driving, nothing wrong with that. But that's where it should end. If it connects while stationary and locks the phone even once, it should be considered a failure.

Review Source

Kaija J.  
Project Coordinator  
Construction  
Used the software for: 2+ years

### "Makes safe driving possible"

August 28, 2018

5.0

Makes our guys mindful of thier cellphone use in the car.

Pros

Cell control makes staying handsfree easy. It does all of the work so my guys aren't tempted to answer the phone or text someone while driving. I also like how the device is solar powered.

Cons

The app installation is a bit cumbersome.

Review Source

VR

Verified Reviewer  
Driver Coordinator & Special Projects  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Managing Commercial Drivers"

August 21, 2018

5.0

The customer service and technical departments of Cellcontrol are very professional and stand behind their product.

Pros

This is easy to use and easy to manage from the back office.

Cons

After 2 years I have no complaints about the software.

Review Source

Hunter G.  
Controller  
Construction  
Used the software for: 1-2 years

### "Effective market leader"

August 14, 2018

4.0

Positive support from a market leader with flexible options and a user friendly interface.

Pros

Ability to whitelist certain numbers (for calling only...all texts are blocked while driving) was a plus. They offer both a bluetooth windshield solar powered device (for when a phone should only be blocked in a specific vehicle) or a phone app that will block in all vehicles, regardless. Our sales agent and phone support was particularly helpful.

Cons

Of the 10 phones using the bluetooth windshield device, only 1 had issues with bluetooth connectivity. It kept trying to connect to the vehicle itself. I did not have time to resolve the issue. If the windshield is ever replaced the risk is the windshield device gets lost.

Review Source

VR

Verified Reviewer  
Executive Director of Safety  
Construction  
Used the software for: 2+ years

### "Game Changer for Eldeco"

August 14, 2018

5.0

Perfect fit for us!

Pros

Ease of use and Setup plus passenger mode for non-driving employees

Cons

Sensitivity with the system disconnecting when not in motion. Have gotten use to it now

Review Source

Paul B.  
IT Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Cellcontrol Review"

August 14, 2018

4.0

Customer service has been very responsive and easy to deal with.

Pros

The software was easy to configure and install.

Cons

Not capable to also serve as a GPS tracking device.

Review Source

Michael W.  
Health Safety Environment Coordinator  
Construction  
Used the software for: 6-12 months

### "Cellcontrol Review"

August 14, 2018

4.0

Overall i have noticed a very big different in my driving and not being distracted by technology overall i really am impressed.

Pros

It serves its function well creating habits of no cell phones and safer driving.

Cons

I do not like that sometimes random notifications get through, and also the cornering is very strict also come of the speed limits arnt correct and you dont have an option to put in a ticket to get a speed changed.

Review Source

Samantha W.  
Senior Manager  
Retail  
Used the software for: 6-12 months

### "Easy to use and great data!"

August 14, 2018

5.0

Staff have been easy to reach for training for new managers and staff. Reports are easy to access and detailed. Alert emails are great for making sure all employees are compliant.

Pros

Easy to install, great data comes from the tracking devices and is user friendly to access for multiple users.

Cons

Charging of the units in the vehicles is unclear and not the easiest to plug in.

Review Source

BP

Bill P.  
Fleet Manager  
Environmental Services  
Used the software for: 2+ years

### "cell control experience"

August 24, 2018

4.0

It's a great way to assure your fleet is driving safe, some of our techs find it to be aggravating but it only takes seconds of distraction to have an accident. Since in place we have had 0 accidents as a result of distracted driving, money well spent!

Pros

You get alerts if any thing is tampered with.

Cons

Haven't seen any issues yet, sometimes they need a battery recharge if sitting in a dark shop idle for a while but that is simple maintenance.

Review Source

FH

Frank H.  
Safety & Risk Coordinator  
Facilities Services  
Used the software for: 6-12 months

### "Safety & Risk Coordinator"

August 17, 2018

5.0

Overall, it does its job! In 10 Months our vehicles have driven a total of 372,157 miles, and during those miles driven we have blocked 3,331 calls, 11,899 texts (SMS), and blocked 40,143 apps. Our Employees are not distracted with their phones while driving. After installing Cell Control, we can confidently say that we have not encountered an "at fault" vehicle accident since then, and it is a good feeling knowing that our employees are Safer doing their job.

Pros

It is user friendly when it comes to being an Administrator for Users, Devices, and Triggers. Along with creating specific Policies, along with easy to manage adjustments through the reports.

Cons

The Tracking needs some improvement. When Data is behind the Tracking is behind.

Review Source

MG

Matt G.  
Safety Manager  
Construction  
Used the software for: 1-2 years

### "Cell Control for Work Vehicles"

August 24, 2018

4.0

It does wht we expect it to do. Helps keep our drivers from texting or emailing while driving.

Pros

It consistently blocks apps we do not want our drivers using while in motion

Cons

Sometimes it's frustrating trying to switch between navigation and music apps.

Review Source

JD

Joshua D.  
President  
Construction  
Used the software for: 2+ years

### "Easily keeping everyone safe"

August 20, 2018

5.0

Pros

This product is easy to install and difficult to circumvent

Cons

I would like the cell control devise to replace my GPS locators in their entirety ( since cell control needs to be connected to an enrolled phone to communicate)

Review Source

JB

Justin B.  
Fleet manager/ driver  
Consumer Goods  
Used the software for: 1-2 years

### "Cell Control, "

August 14, 2018

5.0

in conjunction with CellControl we have drive cam, i have noticed a decreased amount of triggered videos, I attribute that to cellcontrol

Pros

blocking communication while i am driving keeps my mind on the road.

Cons

drains battery on phone and causes apps to be open constantly.

Review Source

JC

Jeff C.  
Director of Operations  
Consumer Services  
Used the software for: 6-12 months

### "Cell Control Review"

August 14, 2018

4.0

When the system works it eliminates the temptation to use phone while driving, which makes the driver focus on driving and not distracted by the phone. When it doesn't work it causes driver to wonder why and try to fix it, which is a distraction in itself and then the app becomes exactly what it is supposed to be stopping.

Pros

I like the safety aspects of the system when it works.

Cons

The app is intermittent and doesn't always block phone from use while driving.

Review Source

BM

Blaine M.  
I.T. Manager  
Farming  
Used the software for: 6-12 months

### "Very effective option to enforce safe driving."

August 21, 2018

5.0

Pros

Does what it is designed to do. The fact that it only affects the users phone when in a company vehicle and not in other or personal vehicles. It is very effective in blocking texting and calling without hands free while driving.

Cons

There is a big difference between the IOS and Android version of the software. The Android version is easier on the client i feel.

Review Source

JO

James O.  
Service leader  
Consumer Services  
Used the software for: 1-2 years

### "Service leader"

August 14, 2018

5.0

Pros

Makes our employees safe while working around the public

Cons

Nothing really. The software is straight forward.

Review Source

MA

Mark A.  
Health & Safety Supervisor  
Oil & Energy  
Used the software for: 1-2 years

### "CellControl "

August 15, 2018

3.0

It stops phone usage...that's about it

Pros

It does shut down the phone usage.

Cons

it's hard to get passenger mode to work. Cellcontrol does not provide good details of how the items such as aggressive driving are graded (based on what...only they know) Cellcontrol does not provide reports or data that would help the customer decide how to focus on their drivers to improve safe driving

Review Source

BB

Bruno B.  
Sales Manager  
Oil & Energy  
Used the software for: 6-12 months

### "Fleet"

August 14, 2018

5.0

Pros

We have over 80 vehicles in our fleet and this was very easy to deploy.

Cons

Nothing in particular stands out as something that we do not like.

Review Source

AB

Abel B.  
Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Needs a lot of work"

August 17, 2018

1.0

Not good due to the above mentioned comments

Pros

Simplicity but nothing else really - needs much improvement

Cons

It's not accurate, does not have good tracking capabilities, history is not accurate, speed limits are wrong most of the time. This device has a box inside the vehicle which connects to the phone but is still not accurate nor reliable - how does uber and lyft do such a good job at tracking real time movements without such mentioned box inside the vehicle.

Review Source

SB

Shevon B.  
Fleet Supervisor  
Building Materials  
Used the software for: 1-2 years

### "JH Cell Control"

August 14, 2018

4.0

Very easy to install, support is great & site easy to set up new users

Pros

The fact that we can build monthly reports to provide visibility to Managers for those utilizing & not utilizing the units.

Cons

That the units are a little difficult to remove when replacing the vehicles

Review Source

kS

kelly S.  
Telematics Administrator  
Oil & Energy  
Used the software for: Less than 6 months

### "Hard to manage"

December 18, 2018

3.0

In a perfect world or for teenagers this would be amazing. For managing a fleet, i do not think it is a great concept.

Pros

I like the concept, but unless you have a company phone with no other MDM software it is very hard to manage. Several steps also.

Cons

The steps to maintain, site usage etc. Assigning a trigger, then a user and then pushing the SMS and hoping they accept. It is too much.

Review Source

SH

Stephen H.  
IT Manager  
Retail  
Used the software for: 1-2 years

### "My Review"

August 22, 2018

4.0

Good.

Pros

The ability to prevent text, and calls while the vehicle is in motion.

Cons

Before the recent update, it was a challenge to get the app and device paired.

Review Source

TM

Tommy M.  
Project Manager  
Food Production  
Used the software for: I used a free trial

### "Cell Control is Great"

August 21, 2018

5.0

Pros

The online dashboard is so easy to use and a great tool for tracking data. We used it to create funny mini games to track key indicators

Cons

The software requires an install into employees actual phone system rather than just through use of an app or other device

Review Source

Similar Products

Featured