# Demandforce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Demandforce Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/221823/Demandforce --- # Demandforce Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Demandforce ## What is Demandforce? Demandforce is the all-in-one practice growth solution made to attract new patients and keep them coming back with tools like automated appointment reminders, automated recall, two-way texting, targeted email campaigns, and more. With Demandforce, you get fully-integrated, HIPAA-compliant features. Boost office efficiency, patient acquisition, and retention in one simple-to-use, centralized dashboard. Demandforce solutions are made to help your business attract, retain, and grow! ## What is Demandforce used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 63% Neutral 15% Negative 22% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Demandforce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.demandforce.com&name=Demandforce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Demandforce 3.7 (68) VS. [4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (68) Ease Of Use 4.5 (5,689) Value For Money 3.3 (55) Value For Money 4.1 (4,468) Customer Service 3.6 (58) Customer Service 3.9 (4,259) ## Demandforce alternatives Highest Rated [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/221823/Demandforce/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. SMS Messaging 3.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Send messages via SMS Social Media Integration 4.4 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Alerts/Notifications 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Online Booking 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Template Management 3.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. Email Management 3.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Demandforce 44 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Send messages, notifications, or documents to an entire customer base at the same time Track and manage schedules and meetings via an integrated calendar Reminders sent via phone voice recordings Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Designed for medical spas Serves Optometrists Compliant with HIPAA, which sets standards for sensitive patient data protection Communicate using messages within the system Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Book meetings and appointments through a website or digital platform Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Adjust communications based on previous interactions or personal preferences Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Manage the rescheduling of appointments Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Share internal and external reviews on social media platforms Plan availability and assign specific time slots for tasks and resources Send messages via SMS Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Send, receive, and respond to messages Get Advice We can help you find the software with the features you need. Features 3.6 (68) 3.6 Based on 68 reviews ## Pricing Value for money 3.3 (55) ### Starting price Contact vendor for pricing Free trial available Value for money 3.3 (55) 3.3 Based on 55 reviews ## Integrations [ ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[ Meevo](https://www.capterra.com/p/172058/Meevo-2/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (58) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (58) 3.6 Based on 58 reviews ## User reviews Overall rating 3.7 Based on 68 reviews Filter by rating 5(27) 4(16) 3(10) 2(7) 1(8) Mentioned topic Sorted by most recent EM Elizabeth M. Owner Apparel & Fashion ### "A frustration you don’t want to take on. " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 16, 2025 The reason I canceled my service is that my experiences have been consistently frustrating and time consuming. I just don’t have the time or energy to keep slogging away at ridiculous issues and be charged $300 a month Canadian. Warning: Trying to cancel is also time consuming. They just ignore you unless you contact the correct person at the company who will try to talk you out of it. I called and canceled on the phone and was told I had to give them a months notice. Not true -15 days. Also beware of you are on a contract with them - don’t do it! Pros The reputation management appealed to me as a Public Relations professional. The reviews built a lot of credibility for my services. The demand force staff were always friendly and polite and willing to help. Cons Too many errors and inconvenience I had to pay for. Example one: I received an error message every time I tried to work on my files from my home office. When I called IT they couldn’t help me. Even after a password change I couldn’t access my accounts from my home office. This led to unproductive calls to the company. The problem was never addressed. It was the same issue each time I logged in from the comfort of my home office. Example two: I was unable to change my password to get into my account. The IT people gave me a temporary passcode until they could fix the issue. I wasn’t even able to get into my account using that password several weeks later which exposed my data to a security leak. They called and said the issue was resolved. When I tried to get into my account wth the IT passcode I couldn’t. The company never offered me a reimbursement either. I will not recommend them to anyone I know and I am part of a large network and soon to inform that network of how dissatisfied I am. luck with entering a new passcode. The IT password was kept as is until they could figure out what was wrong. I was unable to access my account after IT left me a message saying it was fixed because that password didn’t work. I gave up. Switched from [OCTELAS](https://www.capterra.com/p/167953/OCTELAS/) Because it is Canadian and it was highly recommended. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brooke M. Operations Manager Retail ### "We didn't use it to its ability, but great for capturing reviews." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 6, 2025 We have it for many years and enjoyed using it until we found another product that served its function and more. Pros We loved that it automatically sends an email for the customer to fill out a survey following the creation of an invoice. This helped us to gain feedback on our services. Cons For the price, the reviews request is all we used it for. So we were essentially paying $200 for an automated Request for Review email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brook W. Practice Manager Veterinary ### "CCAH DemandForce " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 8, 2025 Horrible. There is nothing about this company or platform that I would recommend to anyone. Pros Nothing at all, There is not one single feature that is useful Cons The customer support, the platform, how much extra data entry is required using this product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Practice Manager Health, Wellness and Fitness ### "Their promises mean nothing to them if you need to split from them and go a different direction." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 10, 2025 The Sales team and the setup team were pretty good and supportive, but in hindsight, they likely overpromised on their terms. While discussing terms for our business to join them, we received promises about the evaluation period we would be given to make sure the software met our needs, we received promises that phone hardware would be provided to us and the ownership of such would be ours, and most of all, we received promises that the software would work with our existing EHR and internet network. We immediately ran into hiccups with how the software with integrate with our EHR and we only stayed on to work through those hiccups on the promise that our evaluation period would be extended so that we could adequately try DemandForce once we got up and going. We only ran the software, once up, for 2 days before we found hiccups with the internet network. It took a following week of troubleshooting with multiple levels of tech support to discover those issues were irreconcilable and that DemandForce literally could not work for us whether or not we had liked the service (it makes no sense to pay for a service that could not connect phone calls to us in one of our locations). Once we notified them of our need to discontinue the service (within 2 weeks of going live) we were told that we had gone over the 2 month evaluation period and we would have to see what could be done to get out of the 24 month long contract. I called them out on this as I had their evaluation period extension in writing. They agreed to let us out of the contract, but told us that we would, in turn, have to pay them for the phone hardware they gave us. They promised that the phones were ours at no cost, and I was even told by the sales rep that 'we could turn around the next day and sell them if we wanted to'. Without this promise, we would not have signed on to evaluate the software. I have offered to return the phones since we don't need them since we aren't using their service, and they keep telling us that they don't take phones back and that we now have to pay for them. Ever since our notice that we need to discontinue with DemandForce, our service has been piss-poor. They never get back to me, and only send their billing team after us to collect on some ambiguous bill that does not state whether they are trying to charge us for 2 months of the service or for the phones or some combination. I've told my rep and each billing team member who calls me that we refuse to pay for what is being billed to us erroneously and/or maliciously. We keep telling them that we want to resolve this issue, but the upper-management keeps ignoring us, or otherwise, keeps sending us middle-men who can't resolve this issue in any other way than collecting money from us. I've tried resolving this issue professionally for months now, and now they are giving us notice that we will be sent to collections if we do not pay their bill. I have had a favorable opinion of DemandForce and their team until this point. And even now, I am hesitant to publicly leave bad reviews for them because they were great at trying to make their service work for our practice's unique challenges, but I cannot see many other options to get this resolved. I understood that we are too complicated for everything to work well through DemandForce, so this is not a review of their software, but rather a review of their customer support and conflict resolution. We have been clear to them from the start that we could not afford large costs associated with simple trials of the software. They have been clear in their promises that there would not be any, but apparently, that is only true if you continue with their service. They seemingly now feel that they can jump down our throats with whatever costs they can implement on us now that we've told them that we literally cannot use their services (again, even if we had absolutely wanted to). My advise: Get every single one of their promises in writing before signing onto their service. If it works for you, great! If not, don't rely on them to uphold their promises, but try, like us, to hold them to their word! Pros I was looking forward to the systems they have for recalls. That could have been a major game-changer for our practice. Cons Integration into our EHR and the service we received following our decision to discontinue trialing their software during the evaluation period we were given. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) To save costs on similar feature packages. Alternatives considered [AlohaABA](https://www.capterra.com/p/192774/AlohaABA/) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Demandforce It seemed to be the best deal on the features that were the most important to our practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jenn W. Receptionist Medical Practice ### "10/10 for Demand Force!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2024 We had a very easy experience with Demandforce! Very helpful in a busy office setting. Would recommend to any dental office! Pros The automatic confirmation system for a busy dental office is super helpful! Cons Not really much we did not like about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZL Zoe L. Veterinary Assistant and Office Manager Veterinary ### "Poor quality, very basic reminder system" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 1, 2024 This software is outdated and there are much more efficient options I would recommend for veterinary clinics. Pros Automated appointment and wellness reminders created less work for staff Cons There wasn't a way to block off appointment times so clients would frequently request appointments during lunch hours or surgery blocks. It also had tons of bugs and would constantly unsync with our practice software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ron M. Medical Biller Health, Wellness and Fitness ### "Love DemandForce!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2024 Pros Very easy to use, user friendly. Loved that we did not have to confirm pts during our busy day. Cons The price for what we received did not seem like it was worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Linda H. Owner Retail ### "Demandforce Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 12, 2024 Pros Demandforce integrated with my POS perfectly. It's ability to schedule, remind, and have 2-way communication was awesome. Cons The cost was high. However, I would have continued using it if my POS software provider didn't cancel its integratoin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Donna P. Owner Retail ### "Great Staff, Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2024 I'm very happy to have the ability to communicate with our guests. Demandforce has made that possible. The support has been excellent. I recently reached out to our account manager Paloma, she went above and beyond to help me create a stellar campaign. That exceeded my expectation and made my overall experience elevated. Pros This is an all encompassing platform of which client communication is at the center. This has given our business the ability to sent email campaigns, appointment reminders, and various other notices. Everything you need for reputation management. The customer service is excellent, everyone is so helpful and friendly. We have relied on Demandforce to help us market our business for nearly 15 years. It's been a very rewarding relationship. have a more professional Cons I wish the campaigns could look more sophisticated. I guess a more robust system to give a more professional look. More options too. Sometimes the ease of use could be better. Also, like with anything, there appear to be glitches from time to time. Client will call and say they didn't get a reminder or they get the wrong time for their appointment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nina K. Owner Health, Wellness and Fitness ### "Absolutely fabulous " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2023 . Pros I love the confirmation of appointments most, patients rely on it every time. Cons Sometimes the accuracy of the website and management of changes can require to much time. I would like more card stock options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/221823/Demandforce/reviews/) Popular comparisons [Weave vs Demandforce](https://www.capterra.com/compare/141842-221823/Weave-vs-Demandforce) [Adit vs Demandforce](https://www.capterra.com/compare/208534-221823/Adit-vs-Demandforce)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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