# Eightfold.ai Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Eightfold.ai Software - reviews, pricing plans, popular comparisons to other Recruiting products and more.

Source: https://www.capterra.com/p/221474/Eightfoldai

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# 

 Eightfold.ai Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Eightfold.ai

## What is Eightfold.ai?

For companies with more than 5,000 employees, Eightfold delivers the #1 Talent Intelligence Platform, the most effective way to identify promising candidates, reach diversity hiring goals, retain top performers, and engage talent. Eightfold's patented artificial intelligence-based platform empowers enterprises to turn talent management into a competitive advantage. Trusted by world class brands such as Conagra, Micron, UI Path, Nutanix, Tata, Hulu, MobileIron, WP Engine and others.

## What is Eightfold.ai used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Succession Planning](https://www.capterra.com/succession-planning-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Eightfold.ai

4.0 (14)

VS.

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$10

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (14)

Ease Of Use

4.3 (1,819)

Value For Money

3.5 (10)

Value For Money

4.2 (1,484)

Customer Service

4.1 (11)

Customer Service

4.1 (1,554)

## Eightfold.ai alternatives

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/221474/Eightfoldai/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Resume Search

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

Boolean Search

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Capability to use a search engine via operators like AND, NOT, and OR

Candidate Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Employee Database

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Employee Profiles

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

Interview Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and track interviews with a reminder system

Eightfold.ai 41 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Capability to use a search engine via operators like AND, NOT, and OR

Build, track, and maintain relationships with candidates

Provides a channel for team members to share media files, communicate, and work together

Catalog, manage, and develop employee skill sets

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Automates core HR functions such as talent management, employee evaluation and learning management

Document completed by employee to assist with career and personal development to reach short term and long term goals

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Request a new hire, explain the need, and determine available budget

Facilitate training materials that help employees grow and progress in their positions

Access software remotely via mobile devices

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Tools to find, assess, and hire suitable candidates for a job within an organization

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Online portal through which end users can access the system, manage tasks, or obtain information

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Planning, tracking and developing internal talent for future key position filling

Recruiting, tracking, and interviewing candidates and onboarding/training new employees

Integrate with Talent Managment software to better track learners progress and training sessions

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (14)

3.8

Based on 14 reviews

## Pricing

Value for money

3.5 (10)

Basic

$10.00

Value for money

3.5 (10)

3.5

Based on 10 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

Lever](https://www.capterra.com/p/142452/Lever/)[

Jobvite](https://www.capterra.com/p/109268/Jobvite/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (11)

4.1

Based on 11 reviews

## User reviews

Overall rating

4.0

Based on 14 reviews

Filter by rating

5(7)

4(3)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

Soby A.

Account Executive

Information Technology and Services

### "Great HR tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2025

I was happy to use Eightfold in my organization. The AI tool that recommends matching positions is a great tool.

Pros

I think it is a great HR tool that uses AI and provides an easy to use and great way for managing internal HR and applications

Cons

Although it is a great overall too, I found that it is not very versatile when it comes to customization and setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mathieu L.

Recruiter

Information Technology and Services

### "Not up to my expectations! "

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

February 3, 2025

Could have been a great tool for us but there was a poor internal adoption (mostly because the UX/UI which didn't make this tool easy to use for us)

Pros

The chrome extension was great because it allowed us to use Eightfold on top of other tools.

Cons

Unfortunately, Eightfold wasn't really intuitive. The UI and UX were really bad when I was using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EN

Emerson N.

President/Owner

Human Resources

### "Good source of resumes, usually good match for role, but required a lot of tweaking"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 17, 2022

I used this for a client when I was doing sourcing for them. It was a tool they'd selected and were then moving away from because of a merger. The original company users loved it - I did think it provided good candidates, though, especially if I described my "perfect" candidate well.

Pros

It provided leads that were as good as the "sample" candidate loaded

Cons

If the sample candidate wasn't a good match, it didn't work, and it wasn't always that easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sandeep Sekhar C.

Engineering Director

Financial Services

### "Much better than all other products"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 29, 2021

Hiring the right candidate for the right job is the basic problem that is being solved.

Pros

I like the look at feel much better than any other software we have used before. This has made it very easy to provide feedback on candidates

Cons

Ability to get some metrics about candidate and the calibration ability is not the best. Would expect the calibration ability for sure.

Switched from

[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Raj D.

Head of Talent

Financial Services

### "Focused on Customer Success"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2019

Pros

They went the extra mile to get as much value out of the product as possible.

Cons

Somewhat expensive for a small company like ours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

james b.

Director, TA Analytics and Automation

Information Technology and Services

### "Eightfold optimizes recruiting efficiency "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2019

Eightfold increased our productivity per recruiter by over 50%.

Pros

Huge time saver in finding candidates. Instead of searching for candidates through keywords Eightfold brings candidates to you, we spend very little time now finding the right candidates to reach out to and more time interviewing.

Cons

It's not an ATS and therefore at some point you do have to move btwn Eightfold and your ATS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jennifer R.

Talent Acquisition Manager

Consumer Goods

### "Do your homework"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 11, 2019

Very disheartening that the service and support is not where it needs to be.

Pros

The initial ideas behind the functionality of Eightfold were ideal for an industry with such steep competition.

Cons

The fact that the integration has not even completed and we started this process in April of this year. Many issues along the way.

Reasons for choosing Eightfold.ai

The system was chosen for us with the concept that this product would work seamlessly with Workday and this just was not the case.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2019

Thank you for taking the time to leave us a review. We strive to have every Eightfold.ai customer achieve success using our platform, including you. Your feedback clearly shows that we have not yet achieved success for you and your organization. We've reached out directly to you to discuss further.

AC

Ashley C.

Sr. Talent Acquisition Specialist

Computer Software

### "Excellent Product -- Couldn't Like it More"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2019

It's been a total game changer

Pros

\-Great customer service -Saves me HOURS of time everyday -A technology is light years beyond any product I've ever used

Cons

I wish that they would push the dashboards to the front page

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Max B.

Recruiting Operations Manager

Computer Software

### "Supercharging our ATS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 6, 2019

Overall Eightfold has been great for our team and continues to help us hire faster and more efficiently.

Pros

\- Stack ranking applicants - Revisiting old, forgotten candidates for new roles - Diversity analytics!

Cons

\- The chrome extension on top of LinkedIn is a bit clunky - Data exports are large and different than what the dashboards show - Data fields from our ATS (Lever) don't perfectly match up with the filters in Eightfold

Reasons for choosing Eightfold.ai

Diversity analytics \*and\* sourcing solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Connie L.

Sr. Tech Recruiter

Insurance

### "Good tool for recruiting"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

November 4, 2019

Been pretty good, lots of potential once some enhancements are made

Pros

Ease of multiple outbound emails. Great potential

Cons

Some functionality hasn't been completely flushed out, seems like users are making a lot of recommendations around product improvements

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/221474/Eightfoldai/reviews/)

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