# Ontraport Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ontraport Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/220784/Ontraport --- # Ontraport Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ontraport ## What is Ontraport? The key to real results from your email marketing is attention-grabbing messages at the exact right moment. Using Ontraport's email marketing tools, you can set up automation to make sure the perfect moment is never missed. Cut through people's cluttered inboxes with pertinent messages backed by the industry's best delivery rates, because if your emails don't get delivered, what's the point? Then implement split-testing and analytics to determine what your audience responds to. ## What is Ontraport used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Overall rating Based on 89 user reviews Reviews sentiment Positive 79% Neutral 13% Negative 8% Starting price $29 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ontraport?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ontraport.com&name=Ontraport) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ontraport 4.2 (89) VS. [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $29 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (89) Ease Of Use 4.0 (18,101) Value For Money 3.8 (64) Value For Money 4.0 (12,790) Customer Service 4.3 (78) Customer Service 4.1 (14,022) ## Ontraport alternatives [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Highest Rated [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/220784/Ontraport/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.4 (15) 33.33% of 15 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Campaign Management 4.4 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Lead Management 4.4 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.1 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Contact Database 4.1 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Email Management 4.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Ontraport 151 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Create and automatically send premade copy in response to customer messages Software's ability to perform similar action on multiple similar files simultaneously Capture contact information by scanning a physical item and having the system automatically extract data from the scan Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Facilitates online authoring and publishing of the content Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Track and collect membership dues Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Predefined actions automatically performed on the occurance of specific events Intended to be used by insurers Operate/access software on iPad Devices Software specialized for non-profit organizations Caters to sales teams Designed for small businesses Primarily serving startup companies Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Activities related to raising money for a specific cause Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Establish measurable goals and objectives and track their progress over a specific period of time Add, edit, and manipulate HTML code directly Store and manage images Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. Manage contacts across multiple mailing lists Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Access the system via a mobile application Optimize content to ensure it is easily accessible for mobile users Manage multiple campaigns in one system Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Create and update newsletter content to increase engagement Book meetings and appointments through a website or digital platform Track all opportunities for potential sales and convert them into recurring revenue Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Streamlining repetitive tasks and activities through automated and predefined workflows Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Set & manage permission levels based on user roles and restrict access to only authorized individuals Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Add or remove subscribers from mailing lists Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Edit text as needed Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (89) 4.2 Based on 89 reviews ## Pricing Value for money 3.8 (64) Free Trial [View pricing plan details](https://www.capterra.com/p/220784/Ontraport/pricing/) Basic $29.00 Other,Per Month It includes: - Unlimited email sending under 20k contacts - Add contacts as you grow - Up to 3 users at $9/month each - Drag-and-drop marketing automation - Two-way SMS marketing - Customizable CRM - Web pages and forms - Detailed web visitor tracking - Add Dynamic CMS for no-code web apps - More! Plus $99.00 Other,Per Month It includes: - Everything in Basic and: - Unlimited email sending under 20k contacts - Add contacts as you grow - Up to 10 users at $19/month each - Membership sites - Advanced CRM with sales pipeline - Task automation - Calendar and Google Calendar sync - Accept payments online - Manage subscriptions and payment plans - API access - More! Pro $149.00 Other,Per Month It includes: - Everything in Plus and: - Unlimited email sending under 20k contacts - Add contacts as you grow - Unlimited users at $49/month each - Facebook Custom Audience integration - 1-on-1 email delivery consulting - Affiliate partner programs - Lead source and conversion reporting - Split test pages and automations - Coupon codes and order bumps - VIP and launch support available - More! Enterprise $299.00 Other,Per Month It includes: - Everything in Pro and: - Unlimited email sending under 20k contacts - Add contacts as you grow - up to 5 million - Unlimited users at $69/month each - Private IP and infrastructure available - Unlimited custom fields - Enterprise-grade security and scalability - Field-level permissions - Increased API limits available - Quarterly account reviews - More! Value for money 3.8 (64) 3.8 Based on 64 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Calendly](https://www.capterra.com/p/148036/Calendly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (78) 4.3 Based on 78 reviews ## User reviews Overall rating 4.2 Based on 89 reviews Filter by rating 5(45) 4(24) 3(13) 2(4) 1(3) Mentioned topic Sorted by most recent ED Eduardo D. Owner Marketing and Advertising ### "Great tool, it would be amazing with few improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 17, 2024 The tool is great, I like using it, I just wish it provided a more seamless experience. Pros Ontraport is very functional, the email marketing campaigns work super well, the delivery is great and the automations are very good. Cons The email template designs are outdated, the tool is hard to navigate, and there is definitely a learning curve to use it. The tool also needs to find a solution for tracking traffic sources. Switched from [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro L. CEO Information Technology and Services ### "Definitely a must keep" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2024 Pros Their support is something out of this world! Congrats on that because along with a good developed all-in-one solution, they can answer fast and reliably Cons I don't see anything I could suggest then right now to be honest Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pinhas R. Assistant Computer & Network Security ### "Logiciel de croissance d'entreprises " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 January 11, 2024 Pros Un support client incroyables avec des fonctionnalités parfaite Cons L'assistance se fait uniquement par Gmail ce qui est vraiment frustrant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Loura M. Executive Assistant Accounting ### "I would recommend this to someone asking advice for automatic emails." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 8, 2024 Overall, I would recommend this software for anyone who needs to automate emails and store contact information. Pros Variety of templates, and ease of use are among the best things about this software. Cons Occasionally, things would be repetitive. E-mail previews were also necessary because the content did not look the same once sent as it did when in edit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Owner Information Technology and Services ### "Ontraport and business automations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 15, 2023 Love Ontraport. Simple to use and clear what you're working with at any moment. Pros Automations, though a bit different in concept from some, makes sense and is intuitive to work with. Cons Missing some automation for my needs, though it may not for some business models. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. nike u. Operaio Farming ### "Buon software per una buona gestione " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 27, 2023 Ho trovato Ontraport un buon supporto per la gestione delle campagne potedole ottimizzare , risparmiado tempo , un ottimo antispam Pros Mi permette di velocizzare le il lavoro, potendo gestire con facilità email , e personalizzare le campagne, buon supporto clienti con aiuto quando serve Cons Qualche rallentamento in alcuni strumenti della piattaforma Switched from [Email List Verify](https://www.capterra.com/p/146462/Email-List-Verify/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Francois Pascal N. Service provider Internet ### "It's an exceptional tool for developing marketing strategies. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2023 Pros This tool allows me to automate, connect and optimize my marketing via social media marketing, e-mail advertising, A/B testing, visitor tracking for better conversion and analytics. Cons Apart from its relatively high cost, I haven't encountered any major problems with this tool. Switched from [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/) [Boxia](https://www.capterra.com/p/10004251/Boxia/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2023 Thanks for this, Francois! We appreciate the positive feedback! AR Adrian R. Operations Manager Education Management ### "Great CRM to start" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 19, 2022 Overall a great CRM to start, but as the business grows you better look for other options. Great value for the price though. Pros What I liked the most about Ontraport is that it's very user friendly. It allows you to send marketing emails with a few clicks, manage leads and keep track of sales. Cons It has lack of some features like more advanced options in workflows, that's why we decided to move to another CRM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2023 I'm sorry to hear you didn't feel that the app fit your needs – we designed it specifically to grow with you as your business grows and we normally get positive feedback in that aspect from our customers. We're always looking for ways to improve the app so thanks for sharing, Adrian. PR Paul R. CEO Marketing and Advertising ### "Great Membership and CRM Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2022 Great experience and support Pros The Training Videos and Customer support Cons I can not think anything I have not liked so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2023 Happy to hear you've found our training videos helpful (and our customer support, of course). Thanks for sharing, Paul. AU Anonymous User Executive Director Non-Profit Organization Management ### "Ontraport is not suited for Nonprofits" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 September 12, 2022 We have migrated the donor experience to another software designed for nonprofit fundraising, and still currently use ontraport to assist with marketing emails until a better solution is in place. Pros The email marketing and the ability to create landing pages, and even text donors is great. My nonprofit was using a portion of the for-profit parent company's account to save money but we have since switched to a donor management system. Cons This is not suited for nonprofit fundraising at all. Anything related to donor management had to be custom built. We used stripe to integrate incoming donations, but we needed more features including the opportunity to ask donors to cover fees. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2023 We're happy to hear Ontraport's email marketing has been helpful for your business. We'll keep your feedback in mind as we continue to develop the app. Thanks for sharing! [View all Reviews](https://www.capterra.com/p/220784/Ontraport/reviews/) Popular comparisons [Salesforce Sales Cloud vs Ontraport](https://www.capterra.com/compare/61368-220784/Salesforce-vs-Ontraport) [HubSpot CRM vs Ontraport](https://www.capterra.com/compare/152373-220784/HubSpot-CRM-vs-Ontraport)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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