# Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zeffy the right Fundraising solution for you? Explore 480 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220131/Zeffy/reviews --- Zeffy 4.8 (480) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Zeffy Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews NS Nicole S COONon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of multiple systems!“ May 22, 2026 PR PATRICIA R VP, Board of DirectorsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “For example, I needed to reorder my contacts alphabetically and I was unable to do so.“ January 10, 2026 MK Mike K TreasurerCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received through Zeffy so my list is complete with ALL donors. “ September 25, 2025 BC Bill C PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Some features are not as customizable as we would like - specifically, the inability to customize membership cards.“ March 15, 2025 DAVID C ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month!“ January 29, 2026 TW Thomas W Co-FounderNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different payment methods it takes different amounts of time to "clear" and be delivered into our account.“ April 19, 2025 AY Angélique Y Cheif Operations OfficerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our nonprofit keeps every penny contributed, or their powerful fundraising tools, Zeffy has transformed how we accept and process donations.“ August 9, 2025 Sharon J TreasurerNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “The check out process gets a little confusing when zeffy pops in the option to pay zeffy. “ October 1, 2025 ## Showing most helpful reviews Showing 1-25 of 480 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DAVID C. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Saving Time and Money" January 29, 2026 5.0 has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the administration. Previously, we used Mailchimp for email campaigns, Events for event booking and guided tours and separate fundraising platforms. All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month! Oh! Did I mention it is absolutely free to use? Pros is constantly improving, updating and enhancing the tools and the support team actually listens to requests and implements new features all the time. There has never been an issue with the finance aspect and The Llama Sanctuary can count on receiving a payout, on the dot, every week. Cons At the moment, lacks some of the refinements and tools that bespoke email platforms, event organisers and online stores can offer. The email creation element is still a bit crude and clunky and site navigation can be counter-intuitive (to me at least). Switched from [FundRazr](https://www.capterra.com/p/175246/FundRazr/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Fees and ease of having everything under one roof! Review Source JB Jessie B. Artistic and Executive Director Performing Arts Used the software for: 1-2 years ### "All that for free?!" November 12, 2025 4.0 I’ve had a great experience switching to and look forward to seeing what cool, free features they add next! Pros The fact that this product is free to use is incredible. Being able to process payments online so seamlessly without being charged an arm and a leg (in fact without being charged a cent!) is a fundraising game changer for small non-profits like ours! The interface is very user friendly, intuitive even, and extracting data from campaigns is quick and easy. With their new POS app that can be downloaded onto any phone, they’ve saved us the need to purchase a square reader: staff and volunteers can just download the app and begin scanning tickets or taking donations! Cons The product is still new so it doesn’t have quite as many features as other similar products. However, they are highly responsive to customer feedback and constantly adding new features to meet the evolving needs of the non-profit community. Switched from [Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)[Wix Payments](https://www.capterra.com/p/10030701/Wix-Payments/) We found the fees for processing payments too high. Review Source AO Adam O. Not Applicable Non-Profit Organization Management Used the software for: Less than 6 months ### "Seasoned IT support ... It's good, it could be way better (but it's free)" November 12, 2024 3.0 It's been good, a bit questionable when starting our first auction ... too many unknowns that we just had to figure out. Pros Fairly intuitive to get running, easy to maintain and update, FAQ and online support (if you can get them) Cons Help documents, questionable reporting, 15+min delay in close of auctions. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy FREE ... our organization is tiny compared to most and we don't have the funds to support anything but what the organization is for Review Source TT Todd T. Field Director Non-Profit Organization Management Used the software for: 6-12 months ### "Field Director" March 16, 2026 5.0 10/10! Great support team! Ran some money through this program and it’s easy to keep track of it all! Pros The simplistically of the whole program! Customers find it very simple to navigate and sign up for a fundraising event through ! Cons How much customization you can do on the front side (on what the customer sees). Other than that that would be the only Con of Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Google forms (payable forms) is way to complicated Review Source SB Sara B. Chair, Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Makes Business Easier-Thank you!" September 17, 2025 5.0 has allowed me to free up cognitive bandwidth by automating things like tax receipts, donation deposits, closing sales and scheduling other features. Those little things matter! I love the CRM-like features that assist with communications. I love that I can do so much in one place, within one system. I would pay for a for-profit version of this same system, and I'm actively seeking a close alternative for for-profits. Pros Everything in one place: donor information, financial information, fundraising & email campaign management. I love that automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts. The CRM -like features make it easy to segment audiences for communications, and makes smart recommendations. I love that I was given an unsolicited website overview for how to maximize Zeffy's platform. That's initiative! All this and the help center is good too! Easy to use & Free! Cons Sometimes I wish there was a little bit more design/editing access for campaign tools, but this is minor. Mostly, I love this platform! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because allowed us to take payments, track and manage our events, did not take any of the donation and automatically transferred the money for us. With Paypal, we literally have to go initiate a transfer. I set up Zeffy for the event management features, but found it does so much more and I love it. The CRM features are a huge plus Review Source BR Becki R. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Highly Recommend" September 15, 2025 5.0 It is not perfect, but for having no cost on our side, we will stick with ! Saving us $100s is worth a bit of extra work on my end. Pros I love that is a user friendly, intuitive platform with a very small learning curve. We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit card fees. We have already saved over $200 in just 2 months due to not paying all of the fees we would pay on most other platforms. Also, the chat option has helped me find exact information in reports that I am looking for! Cons I wish I could filter and sort the reports a bit easier as far as custom questions go. We are using this for our PTA and the reports get a bit complicated when we are asking for student's names and their teacher. I also am confused by getting one email (not sure how) and then getting a second different email that the user manually types in....? Alternatives considered [Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/) Reason for choosing Zeffy The concept of FREE! We decided it was worth a shot not to pay any credit card fees. Switched from [Membership Toolkit](https://www.capterra.com/p/125752/Membership-Toolkit/) The price! We were paying $800+ for the platform and then additional credit card fees on top of that! Review Source VR Verified Reviewer Founder Religious Institutions Used the software for: Less than 6 months ### "Great Way to Fundraise!" August 18, 2025 5.0 Fast, User Friendly, Up To Date Technology! From setting up the account to getting my 1st deposit, everything was SEEMLESS! Pros Ease of use, affordability being that we are a non-profit. I also like that I could personalize my look and feel to my audience! Cons None that I can think of! But if I had to say something maybe the amount of days it takes to get money, But it's not Horrible! Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Zeffy Overall fees and options to pass on cost to the donor. Review Source JP Jillian P. Executive Director Museums and Institutions Used the software for: Less than 6 months ### "100% would recommend" April 2, 2026 5.0 Pros My organization has been using for just over a month--it has been a very positive experience. It is easy to use, even for staff who aren't so familiar with web platforms, has saved us a non-insignificant amount of money on processing fees, and we are now able to add donation appeals to event registration, which has brought in revenue we would have otherwise missed out on. And all for free. I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost. Cons More filtered report options would improve the user experience, for example filtering donations out of event registrations. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Administrative/credit card processing fees and ease of use. Review Source DC Donna C. Founder Civic & Social Organization Used the software for: 6-12 months ### "We are so happy we found Zeffy!" September 18, 2025 5.0 It has been great. The few times I did need help I was able to get that from the help center and even then someone from followed up with an email to make sure I got everything I needed. I also really like the tax exempt forms which are automatically created when our supporters donate. Pros is free, so that is the first thing. The platform is very user-friendly and anything I did not understand I could get guidance from the help or online chat. I also really like the ability to accept electronic payments with ease, the ease of creating campaigns and it really provides a very professional look for our organization. Cons I can't think of anything that I currently do not like. has given us the opportunity to have 100% of our donations go directly to us and the customer has the choice to provide a "tip", which is how Zeffy makes a profit. It is a "win, win". Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Zeffy We still utilize PayPal, but sparingly because there is a fee even for non-profits for credit card payments. Review Source Michael R. Board Chair Museums and Institutions Used the software for: Less than 6 months ### "Drop Bloomerang and Switch to Zeffy!" December 11, 2025 5.0 Customer service is responsive and excellent! Whenever a problem arises, and that's rare, the customer service team is available and responds quickly and expertly. Pros is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting out newsletters! Cons No complaints, I love every aspect of this working with ! It's free, it's easy, and all aspects of the product are highly professional! Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Cost for Bloomerang was outrageous! We could no longer afford it. Review Source AM Andrea M. Treasurer, Fundraising Chair, Board Member Music Used the software for: 1-2 years ### "A game changer for a small nonprofit, and FREE" September 10, 2025 5.0 It's been wonderful. A game changer for our little volunteer-run nonprofit, with managed a email list, suggestions about how to write emails, and did I say no credit card processing fees? Pros No credit card processing fees! So, FREE! Good training for initial setup, and more advanced training as we get experience. Cons There's not much bad to report. When I try to do an email campaign I still don't know how to get all of our donors on it, especially the ones that didn't come through . Also since we only have one event a year, the card processing on my phone had to be relearned. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) does not charge credit card processing fees to us. Review Source ZG Zaneb G. PTO President Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to Use and Perfect for our needs as a non profit" September 11, 2025 5.0 It has been so easy to use and has streamlined our process for our non-profit pto. Members have also said how create and easy it is to donate and receive confirmation. The ticketing system is great too. Pros I love the ease of the platform and how everything is trackable. I really love how there are so many different automations from emails to bank transfers. Cons I wish that there was still an option to tag in addition to the lists to manage the contacts. I also wish there was an option to add multiple emails to an account. Switched from [Venmo](https://www.capterra.com/p/222572/Venmo-/) We wanted to be able to better track payments and have a centralized location Review Source PG Paula G. Co-founder Entertainment Used the software for: Less than 6 months ### "Zeffy for Life" April 16, 2025 5.0 My life has become a lot simpler since I started using it. I don't even use all of its capabilities. I've used a lot of unified fundraising platforms, but for event and donation forms, it has features, simplicity, ease of use, and price point that can't be beat. Pros It's easy to use, easy to understand, and customer service is always great. I especially love not doing tax receipts manually anymore. Cons I can't think of any cons. Seriously, I have not run into any major issues. The questions I have had have been minor and easily resolved. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Neither were designed for non-profits. Tracking and thanking people for donations were clunky and labor-intensive Review Source TM Trina M. Admin Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Zeffy Review2025" October 27, 2025 5.0 Great product and program that provided all the information I needed for a non-profit event. It tracked donations as well as ticket sales and gave me spreadsheets whenever I needed. Staff were very helpful and quick to respond to tickets. Great experience. Made tracking my event sales so much easier. Pros was very easy to install and very user friendly. I watched the tutorials and created my event and ticket info in minutes. Staff were very helpful when I needed some additional info and they responded quickly. Cons I like the program and how it works. I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Zeffy is a Canadian company and did not charge additional fees for Non profit organizations. Review Source SH Susan H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Wouldn't go back..." September 9, 2025 5.0 Extremely easy to use, great tools and easy payouts. Easy to uploads graphics and pictures to customize events. Pros Our organization recently switched to as our donor platform. It was easier to use than our old platform and offered better reports. It's fun and easy to create events and to track ticket sales. I wouldn't go back, I absolutely love Zeffy! Cons Sometimes donors don't know they can change the donation amount to . I do appreciate that you can change the amount however. Review Source AF Amy F. Secretary Religious Institutions Used the software for: Less than 6 months ### "Impressed with the ease of use" September 10, 2025 5.0 I am very impressed with . It has helped donors give and I have very little to do from the administration end of the process. I am not sure why anyone wouldn't use it! Pros is very easy to use. Our organization is able to share a QR code with donors and we are very happy about it. Cons It did take a little time to set up. I had a friend walk me through the process and that was very helpful to me. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) They were expensive and took a portion of every donation given to us. Review Source TW Thomas W. Co-Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Small Non-Profit gains $500 on our First Try with Zeffy" April 19, 2025 5.0 I looked online for a "free" online auction site and found several options. I tried several of them and seemed the easiest and more straight forward. I started uploading the items I had for my auction within minutes and in about an hour I had more than 20 items loaded with descriptions and photos. My auction was ready to launch in very little time. We launched the auction and made over $500 on our first try which was encouraging. We will do this again in the future. Pros The user interface is really intuitive and an auction is very easy to set up. Of course, the fact that the product is free is a big draw as well. Cons I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different payment methods it takes different amounts of time to "clear" and be delivered into our account. Not a big deal but it wasn't completely clear at first. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy I found it the most easy to use and it's free, so I had nothing to lose. I was pleasantly surprised at how easy and functional it is. Review Source LL Lisa L. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Amazing platform for nonprofits" March 1, 2025 5.0 I can't recommend enough... from the ease of setting up to all the additional functions available to help our nonprofit raise funds, I'd give it 10 stars if I could! Pros has proved to be a great fit for our nonprofit! It was so easy to set up our first form with clear instructions. We appreciate that thete are no fees so that 100% of the donations made reach us. Love that automatic receipts are sent to donors, but templates and suggestions are also available to send more personal emails to donors. Cons Wish that there was a place for a shirt description on the main donation form without having to click more details. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Zeffy That they do not charge any set fees but only ask donors to leave a tip to help cover fees. Review Source WR Wayne R. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Happy with Zeffy " March 3, 2025 5.0 Very happy at this point and use for your Non Profit it's great Pros They are great for my non profit fundraisers Cons At 1st it was hard to find live contact but once I learned to chat between 8 and 12 and 1 to 5 I was able to instantly communicate with someone Alternatives considered [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) Reason for choosing Zeffy No fees for processing donations was very helpful Switched from [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) No fees was very important to our cause to help others Review Source RH Ron H. Chorus Manager Entertainment Used the software for: Less than 6 months ### "Zeffy Is The Totally Free Ticketing Soy! " January 3, 2025 5.0 After using other ‘popular’, but expensive, ticketing apps for prior shows we took a fly on . We could not have been more pleased. We received all of the ticket price money for every ticket and there were no hidden costs nor fees. Pros Ease of use. Very easy to stay in touch with our ticket buyers. Tracks seats and money very well. Constant updates with buys and money transfers to our bank account. Cons Learning curve was a tad steep. Not being very tech savvy and a first time user, it took some time to prove and provide access to our non-profit bank account. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbright was taking several of our dollars from each ticket purchase. was free! Review Source LS Leonard S. Chief Warden Non-Profit Organization Management Used the software for: Less than 6 months ### "The best fundraising/sales platform out there. Period." September 10, 2025 5.0 Positive, fulfilling, no worries, I know they have my back. Very responsive, almost in real time, which is unheard of these days. Pros has a lot going for it. The platform is robust, easy to navigate, and full of excellent features. New donations/sales are reported as they occur, a summary of new transactions is provided weekly along with all transactions to date, and a deposit notice is also provided weekly. Communications are terrific, with a live human response usually within an hour or two. And any suggestions I have made to improve the experience have been accepted quickly and sent to the creative department. Cons I can't think of anything, which even amazes me. understands their customers and customer service better than any organization I have dealt with in years. Review Source KS Karen S. President Non-Profit Organization Management Used the software for: 6-12 months ### "Great! Easy to use" September 14, 2025 5.0 Very good. Easy to use. The templates for fundraising ideas, adding photos. Letters for acknowledgement was great Pros was do easy to sign up for and get started. Most questions were easily answered and staff made themselves available. It was do easy I recommended it to other organizations. Cons Sometimes it was tricky. I made errors on both of my raffles. Occasionally I needed help when staff wasn’t available Alternatives considered [Butter CMS](https://www.capterra.com/p/150481/Butter-CMS/) Reason for choosing Zeffy Cheaper And after I used it so easy !! Review Source MB Mike B. Cofounder Non-Profit Organization Management Used the software for: 6-12 months ### "Works awesome!!" September 12, 2025 5.0 the bank deposits are regular, the paperwork is easy to process, the receipts are automatically generated, no downside so far Pros recommendation came highly recommended by a fundraising professional with years working for not for profits and they have been absolutely amazing to work with so far Cons At this point in time, I have found nothing about that I find annoying, my experience so far has been overwhelmingly positive Review Source AB Amber B. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing service! " September 13, 2025 5.0 has made fundraising for my non-profit hassle-free. I trust them and would recommend them to everyone. Pros Easy, user friendly, sleek and extremely affordable! It helps me meet certain fundraising goals. I love that it auto generates receipts, for tax deductible purposes. Cons I don’t really have anything I dislike about or that I least like. I can’t currently think of anything I would change Review Source KC Karen C. Volunteer Education Management Used the software for: 1-2 years ### "GREAT product" September 11, 2025 5.0 GREAT experience and easy to use. We absolutely LOVE . It has made our fundraising efforts much simpler. Thrilled to see that the tap to pay option works this year as well. In a world where people rarely carry cash, Zeffy is easy to use and the fact that there are no fees is AMAZING! Pros QR codes and tap to pay are the BEST. I also love that it makes a check in list for me for my events. Cons My only issue is that if your customers don't read correctly, they accidently pay the fee or complain that there is a fee. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.