# Microsoft Defender XDR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Microsoft Defender XDR the right Endpoint Detection and Response solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219687/Microsoft-365-Defender/reviews

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Microsoft Defender XDR

4.5 (61)

[View alternatives](https://www.capterra.com/p/219687/Microsoft-365-Defender/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Reviews of Microsoft Defender XDR

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Bill L

Vice President of Sales and OperationsInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Having everything covered such as endpoint, email, and cloud all in one place makes it much easier manage.“

February 2, 2026

VH

Viviana H

clerical and inventoryNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years.

“Once I paid a one-year membership and, as I repeat, very unlimited and when I try to find better versions or other alternatives, we cannot help you with a message for your location.“

July 14, 2022

Houcem H

CISOFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Microsoft 365 Defender is a fully featured and extremely powerful security solution, baked directly by Microsoft to secure Microsoft products. “

September 10, 2024

GS

Gary S

Data AnalystMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years.

“False positive is a bit high compared to other anti-virus/anti-malware softwares.“

June 3, 2022

TC

Timothy C

IT EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Comes together Microsoft Business Premium 365 which is good for small non-profit organization to leverage on.“

January 5, 2025

Ahmad S

marketing specialistMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Notwithstanding, email is likewise the most productive assault vector that danger entertainers are effectively involving to target and think twice about clients with an end goal to break your association's security climate!“

February 1, 2022

AD

Ashok Kumar D

Functional AnalystInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“By using AI & Machine learning helps in reducing the human efforts & saves time by automate the process.“

August 17, 2023

Sahil M

Software DeveloperComputer Software, 10,001+ employeesUsed the software for: 6-12 months.

“Something that I liked the least in this suite is the remediation management. Though it does pretty good work, it lacks some features.“

January 4, 2022

## Showing most helpful reviews

Showing 1-25 of 61 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stacy-Ann B.  
Student(Former Accounts Clerk)  
Education Management  
Used the software for: 2+ years

### "Microsoft 365 Defender - " Protection at its finest""

November 30, 2021

4.0

Microsoft 365 Defender has protected me a lot. I do not have to worry about downloading unsafe files or software, clicking unsafe links or getting malware. Microsoft 365 Defender promptly alerts me about any threats and suggests the actions that should be taken. Moreover, a detail analysis of the threats and their risk level are also provided to me. Furthermore, in my previous job as an Accounts Clerk, I had sensitive financial information about my company on a Desktop. Fortunately, I did not have to worry about the computer getting hacked because Microsoft 365 Defender provided malware protection and prevented me from clicking on unsafe links that could cause unauthorized persons to access the sensitive information.

Pros

I love that Microsoft 365 Defender is very easy to use. It is also very effective and efficient, which has provided me with protection at home and at work. When I am at home, I can surf the internet safely because I know that Microsoft 365 Defender is protecting me. I can click on emails, links, and visit pages without the fear of getting malware on my computer or getting hacked. At my previous workplace, Microsoft 365 Defender was used by many employees, including myself, because the Microsoft 365 Defender was very efficient in alerting us about any threats and what actions need to be taken to eliminate the threats.

Cons

Microsoft 365 Defender is a very good software. However, since Microsoft 365 Defender is running in the background, it can sometimes cause my computer to freeze or cause applications to crash. This makes me very frustrated. Additionally, the constant notifications can be a bit annoying. Nonetheless, Microsoft 365 Defender is doing what it does best, which is to protect the user and his/her device.

Review Source

LV

Leonardo V.  
Cyber Security Specialist  
Computer & Network Security  
Used the software for: Less than 6 months

### "Microsoft 365 Defender Secures your Endpoints, but..."

February 9, 2024

5.0

Microsoft has improved its security solution for businesses a lot. I can say that Microsoft 365 Defender is a very good solution when it comes to staying only at Microsoft. But I do have to admit there are better solutions with better accuracy. Microsoft does have to improve its notification schema regarding end users. The costs for internal use are ok, but selling this to customers does not generate a lot of revenue. Other vendors generate more profit when selling their security solutions to customers.

Pros

\- The dashboard's simplicity - Detection and response - Automatic updating via Windows Updates

Cons

\- Technical knowledge - A lot of settings that also require some technical knowledge - Notifications on user level

Alternatives considered

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

Reason for choosing Microsoft Defender XDR

It works alongside with Sophos Intercept X Endpoint solution and does not generate any problems so far.

Review Source

Bill L.  
Vice President of Sales and Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Security Services for a small business "

February 2, 2026

5.0

We used it to cover a environment for 10 staff members that work in the office and remotely at home.

Pros

Microsoft Defender XDR provides visibility over the entire environment. Having everything covered such as endpoint, email, and cloud all in one place makes it much easier manage.

Cons

it was abit complex to set up and configure as it was overwhelming without the proper tuning. Additionally, some advanced features require higher-tier licensing, which cost more money.

Review Source

TC

Timothy C.  
IT Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Microsoft defender 365 - A good starting point"

January 5, 2025

3.0

Since it is bundled with Microsoft Business Premium 365. Its a good starting point for non-profits

Pros

Comes together Microsoft Business Premium 365 which is good for small non-profit organization to leverage on. All in one security solution for non-profits.

Cons

Many false positives. Unable to detect and prevent zero-day ransomware attacks.

Review Source

VR

Verified Reviewer  
CISO  
Financial Services  
Used the software for: 1-2 years

### "A no brainer Enterprise-grade defense suite"

September 10, 2024

5.0

Microsoft 365 Defender is a fully featured and extremely powerful security solution, baked directly by Microsoft to secure Microsoft products.

Pros

\- Powerful capabilities and multiple configuration options - Management console is comprehensive - Ease of integration with Sentinel

Cons

\- Configuration requires training or familiarity with Microsoft 365 Defender capabilities

Review Source

Abirami D.  
Programmar  
Information Technology and Services  
Used the software for: 2+ years

### "Defend System with Microsoft Defender"

July 24, 2023

5.0

Excellent

Pros

Continuous Monitoring the system, easy to useHave variety of scan options like quick scan and Full scan, where you can choose according to your time limitNotifies immediately whenever defender founds out any virus or abnormal activity

Cons

The full scan takes longer time to completes and it uses maximum power to complete the full scan

Alternatives considered

[Mcafee Total Protection](https://www.capterra.com/p/219069/Mcafee-Total-Protection/)

Review Source

Gideon A.  
Information Security Analyst  
Banking  
Used the software for: 2+ years

### "Microsoft 365 Defender"

May 30, 2023

4.0

Pros

Threat Intelligence and Analytics: Microsoft 365 Defender leverages Microsoft's extensive threat intelligence capabilities, including machine learning and AI algorithms, to detect and respond to advanced threats. It analyzes vast amounts of data to identify suspicious activities, malicious files, and potential security breaches, providing actionable insights and alerts to security teams.

Cons

False Positives and Overlapping Alerts: Like any security solution, Microsoft 365 Defender may generate false positive alerts or overlap with other security products. This can result in additional work for security teams in terms of investigating and filtering out false positives or managing redundant alerts.

Review Source

Beltran H.  
Accounts Receivables Lead  
Accounting  
Used the software for: 1-2 years

### " Microsoft 365 Defender pros vs cons "

April 22, 2022

3.0

What I discovered maximum treasured in Microsoft 365 Defender is that it is capable of experimenting with emails and shielding customers from risky hyperlinks or attachments. I like it

Pros

This nice tool has carried out a first-rate task on the dashboard. The appearance withinside the incidents queue, you can notice the incidents indexed through severity, which permits the administrator to fast discover and take action. A short review is more capable of stopping threats.

Cons

There are a few fake positives and, in some instances, you could get inundated with alerts. Another feature to improve is hard to deactivate all functions when the user does no longer wants them.

Reason for choosing Microsoft Defender XDR

If you are a partner, you can test the products first before you implement them.

Review Source

Abid S.  
Manager Operations  
Banking  
Used the software for: 2+ years

### "Microsoft 365 Defender is the Best Security Solution"

February 15, 2022

5.0

I am using Microsoft 365 Defender from last 3 years for security of my PC and it always protects from the malaware attacks, security threats and viruses. Microsoft 365 Defender always alerts me about possible threats and guide me what action should be taken to avoid malaware / virus attacks.

Pros

With the help Microsoft 365 Defender now i can easily surf internet without any security threats because it always provides me shield from virus attacks. Microsoft 365 Defender regularly updates and protect your computer from all kind cyber attacks. Some of their important features includes Malaware detection, continuous monitoring, blacklisting and root cause analysis.

Cons

There is no con in this amazing security solution the only thing which i face is that sometime my system gets little slow because of Microsoft 365 Defender is running in the background.

Review Source

Melokuhle M.  
Freelancer  
Broadcast Media  
Used the software for: 6-12 months

### "Very simple microsoft 365 defender review"

January 25, 2022

5.0

Microsoft defender is the very effective and most versatile software when it comes to eliminating threats and viruses in your computer system

Pros

With the microsoft 365 defender automatically prevent the threats including malware and spywares from happing in your system. It understand threats in the sytem and prevent them form reocurring again and again. View prioritized incidents in a single dashboard to reduce confusion, clutter, and alert fatigue. It hunts threats from a variety of domains and eliminate them before they cause furthure damages in your system.

Cons

The free trial for the defender is much smaller as com\[red to other significant anti-virus softwares. It makes the system to be much much slower when running in the background for a quick scan.

Review Source

HTV

Hoàng Tuấn V.  
IT assistant manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Microsoft Defender for Office 365 Reviews"

March 21, 2022

5.0

Keeping applications from different assaults was incredibly fundamental as we were attempting to convey an intimidation free climate. Microsoft 365 defender was a saver for ourselves and with it, we were at last ready to characterize identification strategies to consequently take more time to forestall the impacted assault and self-recuperate impacted post boxes. It ended up being incredibly fundamental for our association.

Pros

The benefits of this program is that since it comes incorporated with Microsoft, it makes an investigation, that you can make it profound or make it quick, towards every one of your documents in your pc. This makes it extremely proficient since it recognizes potential dangers that can genuinely influence the presentation of your PC. What I preferred the most is that you can make the tests manual, or make them programmed to have your PC at 100 percent execution. Something else that I preferred a great deal, is that you can investigate a program explicitly to check assuming it has some sort of infection, and subsequently have the option to escape inconvenience, overall this product is very fundamental for clients to have a solid PC.

Cons

I might want to see Defender all the more proactively alert you to filters it is doing and the outcomes.

Review Source

VD

Vinoth D.  
Quality Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Protect your System with Defender"

August 5, 2023

4.0

Pros

It helps me in identifying and blocking various types of threats, malware, phishing attempts, and other advanced attacks.integrated with Microsoft services, so it helps in providing holistic security approach.Microsoft provides continuous update for Defender to emerging security risk & threats

Cons

It consumes significant amount of storage space & powerChallenge in integrating with non-Microsoft environmentsSometimes it alerts the standard activity as potential threats, this lead to investigation & wasting of time

Review Source

AKD

Ashok Kumar D.  
Functional Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Safeguard with Defender"

August 17, 2023

5.0

Pros

It continuously monitor the system & if they found any security threats like malware, suspicious activity it automatically block the process. By using AI & Machine learning helps in reducing the human efforts & saves time by automate the process.

Cons

Integration with non-Microsoft or third party tools is challengingContinuous background scanning impacts system performance

Review Source

AK

Ambrose K.  
Selfemployed  
Accounting  
Used the software for: 2+ years

### "Microsoft 365 Defender reveiw"

June 20, 2022

5.0

Defender for Office 365 is an excellent software in general. It provides so many special tools that may be used to check, safeguard, and test your environment. Defender provides attack simulators, hunting and vulnerability scans.

Pros

The dashboard is a fantastic achievement by Microsoft. The seriousness of each occurrence is indicated in the incidents queue, making it easy for the administrator to locate and eliminate threats.

Cons

There is nothing about this program that I genuinely find objectionable.

Review Source

AY

Adam Y.  
Self-employed  
Accounting  
Used the software for: 1-2 years

### "Ratings and reviews for Microsoft Defender for Office 365"

April 24, 2022

5.0

It has a lot of fantastic features that help you keep your data safe. As a result, I suggest it to any company looking for comprehensive cloud data protection.

Pros

It provides excellent security against phishing and spam. This allows the company to focus on production rather than spending additional time and resources on data security.

Cons

So far, it's worked great for us, and I can't think of any drawbacks. Perhaps as time passes and our actions get more sophisticated, we will be able to notice the disadvantage.

Review Source

TA

Turan A.  
IT Admin  
Automotive  
Used the software for: I used a free trial

### "Integrated Protection System"

December 24, 2022

5.0

For testing purposes, the trials are at a very good level right now. In case of approval after our test processes, preparations will be made for the transition.

Pros

Since we use MS products, it will be ideal for providing full efficiency protection as an institution that is familiar with and knows this system. Anti-malware, anti-phishing, Antispam It provides secure connections, prevents security vulnerabilities in file attachments, provides a safe working environment for other additional software (Teams, SharePoint Online, OneDrive, )

Cons

It needs to provide more documentation and descriptive data.

Reason for choosing Microsoft Defender XDR

MS was chosen because of its reliable brand value. In addition, the guaranteed data security feature is attractive.

Review Source

MM

Mohamed M.  
free lancer  
Computer Software  
Used the software for: 6-12 months

### "Pros and cons of the program Microsoft 365 Defender"

September 17, 2022

5.0

It was a very good experience to some extent he contributed to fighting some viruses but not enough but in the end he worked hard and I do not lose sight of his right to good work I thank everyone who did this good program

Pros

The thing I liked most about Microsoft 365 Defender was that it was very easy to use and very reliable. The most beautiful thing I also like about the program is the ease and creativity of the programmatic development in this work

Cons

In fact, this program requires some updates in order to make a difference between its competitors, there are some programs that precede it by stages, especially the speed and lightness of performance.

Review Source

HM

Hamza M.  
Manager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "I love Microsoft 365 defender"

January 28, 2022

5.0

It helps in the team work, everything is well-organized now

Pros

The action center, it's easy to use and very simple for the assistant

Cons

I see that everything is going well with Microsoft 365

Review Source

ADE

Aaron Daniel E.  
Data Analyst  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Review"

June 23, 2022

5.0

My experience with Microsoft 365 Defender is very secured with its function and you won't need to worry with your software.

Pros

Microsoft 365 Defender helps me to secure my files and info's.

Cons

I don't see any downside with Microsoft 365 Defender and that is why I rated it 10.

Review Source

Julian S.  
Director General  
Marketing and Advertising  
Used the software for: I used a free trial

### "Excelente solución de seguridad de Microsoft"

January 16, 2022

5.0

Me ha ayudado a una experiencia más segura en toda la información de mi compañía, ya que el protafolio de office es el mas usado en mi oficina por mis compañeros que usan windows.

Pros

Lo que mas me ha gustado es la integridad que tiene para analizar de manera automática a toda la suite de office 365 y toda la información de mi dominio que esté asociada a mi cuenta, es como tener un paquete de seguridad todo en uno que protege documentos, emails y la información alojada en la nube,

Cons

Lo que menos me ha gustado es que no es muy bueno para archivos torrents y gestor de descarga p2p.

Review Source

AT

Allison T.  
Analyst  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Does what it should, very good protection"

August 16, 2022

5.0

Pros

Easily to use and has very good protection. Scans everything.

Cons

Nothing really stands out that I don’t like.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "A software that's your organization's shield from everything harmful"

January 4, 2022

4.0

Overall, using Microsoft 365 defender has been a favorable choice. It has helped us to manage endpoints individually, and also stop problems from generating bigger troubles. The real-time scanning has helped a lot to closely monitor all the systems on the network, and timely alerts are a boon.

Pros

All the features of this software are really awesome. The real-time features are something that I've been liking too much. These have helped me and the team to quickly find out problematic areas and solve them before they turn into major incidents.

Cons

Something that I liked the least in this suite is the remediation management. Though it does pretty good work, it lacks some features. This module is a bit lagging and confusing. Apart from this, everything in this product is well-built.

Review Source

VR

Verified Reviewer  
marketing specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Microsoft Defender for Office 365 (MDO) Reviews & Product Details"

February 1, 2022

4.0

Design everything with 'against' in the name. against malware hostile to phishing against spam I like those things most. rather than that. Email is one of the most inescapable and strong types of correspondence in the present workplace - we depend intensely on messages to carry on with work and to speak with associates, teammates, and clients. Notwithstanding, email is likewise the most productive assault vector that danger entertainers are effectively involving to target and think twice about clients with an end goal to break your association's security climate! I additionally involved it for the email security. which is additionally incredible.

Pros

A portion of the important highlights on the email side is hostile to phishing, against malware, and Safe Links. I would say that 90% of the spam and phishing assault messages get a closed first thing. Safe connections, approaches, and the capacity to shield from zero-day dangers are the most significant elements.

Cons

There should be an improvement in coordinating the item to work across different working frameworks and to have better help for non-Microsoft record types. The custom alarms need to work on a great deal. I'd like a few extra highlights any item can give me to safeguard our current circumstance in a superior manner.

Alternatives considered

[SpamTitan](https://www.capterra.com/p/168436/SpamTitan/)

Review Source

JG

Jerome G.  
Business owner  
Information Technology and Services  
Used the software for: 2+ years

### "Microsoft Windows Defender Review by iGot Holdings LLC "

June 25, 2022

5.0

It is great. I use the product often and have no problems with it. Is also a great product for the value in which is presented by the makers of this product.

Pros

It is a standard given piece of technology that is well known and used by tech savvy individuals and make things easier for anyone who uses this product.

Cons

It does not have top level options when it comes to the settings and layout of the product as other softwares in the arena does.

Review Source

kD

kalo D.  
Owner  
Accounting  
Used the software for: 2+ years

### "Protector that meets generally my wellbeing and security needs"

June 1, 2022

5.0

The main part I detest about this arrangement is, it just can be utilized with Windows working framework. Similar to a result of Microsoft, other working framework clients can't partake in the advantage of this lovely safeguard.

Pros

The constant highlights are not difficult to utilize. It is better against malware and chugs along as expected behind the scenes with practically no observable changes in the working. It fixes practically all dangers. It's the main programming I use for assurance and up until this point I never wanted to purchase extra infection security. It is routinely refreshed by Microsoft. Best thing about M365D is that it is a truely one umberal insurance against all dangers connected with Email, Endpoint and presently Identity security. Likewise gives great look at Threat and Vulnerability of your organization.

Cons

The main part I disdain about this arrangement is, it just can be utilized with Windows working framework. Similar to a result of Microsoft, other working framework clients can't partake in the advantage of this wonderful safeguard.

Reason for choosing Microsoft Defender XDR

That its all set when the permit is bought. It gives an exceptionally undeniable level safeguard against a few distinct assaults. The profound url checking is phenomenal. I value that you can accesse these highlights from a focal administrator account access with each and every piece of the M365 stage.

Review Source

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